Dell PowerStore 5200T EMC PowerStore Power Down and Reboot Procedures Guide
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- Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 1
Dell EMC PowerStore Power Down and Reboot Procedures Guide Version 3.x July 2022 Rev. A07 - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 2
of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 - 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 3
node using PowerStore Manager 11 Reboot a PowerStore T model node using a service script 11 Reboot a PowerStore X model node...12 Powering off procedures for a part...22 Appendix B: Support Notifications 23 Disable support notifications...23 Enable support notifications...23 Contents 3 - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 4
https:// www.dell.com/powerstoredocs. ● Troubleshooting For information about products, software updates, licensing, and service, go to https://www.dell.com/support and locate the appropriate product support page. ● Technical support For technical support and service requests, go to https://www.dell - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 5
mode (reboot argument). ○ Power on the node (power_on argument). For more information about the service scripts, see the PowerStore Service Scripts Guide. ● If both nodes in an appliance reboot in service mode, always return Node A to normal mode first to avoid management software conflicts. After - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 6
all set to non-preferred. Refer to the Protecting Your Data guide for details about setting metro volume roles. Power control procedures preview to initiate a shutdown sequence. Use PowerStore Manager or a service script to perform all graceful shutdown operations. The following table provides - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 7
not operating normally. If the peer node is experiencing any major issues, associated alerts and events appear in PowerStore Manager. Also, to avoid service interruptions, ensure that there are sufficient and healthy paths from all connected hosts to the peer node. About this task Use the following - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 8
chassis. Other than the LEDs for the power supply unit, management port, and service port, all LEDs on the node must be OFF. The Unsafe to Remove LED chassis. Other than the LEDs for the power supply unit, management port, and service port, all LEDs on the node must be OFF. The Unsafe to Remove LED - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 9
ESXi host of the peer node, migrate them manually. NOTE: vSphere Remote Office Branch Office Advanced does not support automatic migration. 3. If there are user VMs Other than the LEDs for the power supply unit, management port, and service port, all other LEDs on the node must be OFF. The Unsafe to - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 10
node is powered on, you are connected directly to the peer node of the appliance. 2. Enter the username and password that is associated with the service account, and log in. 3. Run the following command: svc_node power_on This command powers on the ESXi host for the intended node. Wait for the ESXi - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 11
not operating normally. If the peer node is experiencing any major issues, associated alerts and events appear in PowerStore Manager. Also, to avoid service interruptions, ensure that there are sufficient and healthy paths from all connected hosts to the peer node. About this task Use the following - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 12
the peer node. For more information, see the PowerStore Service Scripts Guide. Reboot a PowerStore X model node Prerequisites Obtain the host of the peer node, migrate them manually. NOTE: vSphere Remote Office Branch Office Advanced does not support automatic migration. 3. If there are user VMs - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 13
opens. 7. Review the list of objects on the appliance that had I/O activity during the last five minutes. 8. Click Next. The Confirm window opens. 9. Enter the service password, and click Power Down. 10. Check the status of the LEDs in the rear of chassis to verify that the appliance has powered off - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 14
list of objects on the appliance that had I/O activity during the last five minutes. 10. Click Next. The Confirm window opens. 11. Enter the service password, and then click Power Down. 12. Wait until PowerStore Manager confirms that the appliance is offline to ensure that the ESXi hosts have shut - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 15
Prerequisites Obtain the following information: ● Address of the VMware vCenter server associated with the appliance ● Associated vCenter server account credentials ● Service tags of the appliance and, if applicable, the associated expansion enclosures ● Management IP address of the cluster and the - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 16
instructions on https://www.dell.com/powerstoredocs. ● Obtain the following information: ○ Management IP address of the cluster ○ Service account credentials ○ Site ID ○ Service tags of the appliances ○ If applicable, service X model cluster is not supported via PowerStore Manager. Prerequisites ● - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 17
can also find these instructions on https://www.dell.com/powerstoredocs. ● Obtain the following information: ○ Site ID ○ Service tags of the appliances power off. If the controller VM does not power off after 5 minutes, manually power off the VM from vSphere. When the PowerStore X model controller is - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 18
of the cluster and the service account credentials About this task Manual 2 Manual 3 Manual 4 Auto power on power on power on power on 3 1 Manual 2 Manual 3 Manual 4 Auto 5 Auto 6 Auto power on power on power on power on power on power on 4 1 Manual 2 Manual 3 Manual 4 Manual 5 Manual - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 19
8. If the controller VM does not power on in five minutes, manually power on the VM from vSphere. 9. Repeat steps 4 through 8 for each appliance. 10. Power on user VMs on the ESXi hosts. 11. Verify that the - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 20
or upgrade units from their antistatic packaging until you are ready to install them. ● Before you begin service, gather together the ESD kit and all other materials you need. ● Once servicing begins, avoid moving away from the work site; otherwise, you may build up an electrostatic charge. ● Use - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 21
of the component. Ensure that the back end of the replaceable unit is supported while installing or removing it. Dropping a replaceable unit could result in remove or install a replaceable unit. Take time to read the instructions carefully. ● Store a replaceable unit in the antistatic bag and - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 22
condensation. Refer to Hardware acclimation times on page 21 to ensure the replaceable unit has thermally stabilized to the operating environment. NOTE: Your storage system is designed to be powered on continuously. Most components are hot swappable; that is, you can replace or install these - Dell PowerStore 5200T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 23
time when the system will resume sending support notifications. Enable support notifications Enable support notifications when you have finished servicing an appliance. Steps 1. In PowerStore Manager, go to Settings > Support > Disable Support Notifications. 2. Click the checkbox for the appliance
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Dell EMC PowerStore
Power Down and Reboot Procedures Guide
Version 3.x
July 2022
Rev. A07