Dell Studio 1749 Setup Guide - Page 54
Memory Problems, Lockups and Software Problems
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Solving Problems Memory Problems If you receive an insufficient memory message - • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see "Contacting Dell" on page 77). If you experience other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 59). • If the problem persists, contact Dell (see "Contacting Dell" on page 77). Lockups and Software Problems If the computer does not start up - Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding - End the program: 1. Press simultaneously. 2. Click Applications. 3. Click the program that is no longer responding 4. Click End Task. If a program crashes repeatedly - Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the CD. 52