Dell U2417H User Guide
Dell U2417H Manual
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- Dell U2417H | User Guide - Page 1
Dell UltraSharp U2417H User's Guide Model: U2417H Regulatory model: U2417Ht - Dell U2417H | User Guide - Page 2
. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international - Dell U2417H | User Guide - Page 3
of Your System 26 Connecting Your Monitor 26 Organizing Your Cables 30 Removing the Monitor Stand 30 Wall Mounting (Optional 31 Operating the Monitor 32 Turning on the Monitor 32 Using the Front Panel Controls 32 Using the On-Screen Display (OSD) Menu 35 Troubleshooting 47 Self-Test 47 - Dell U2417H | User Guide - Page 4
-in Diagnostics 49 Common Problems 50 Product Specific Problems 51 Mobile High-Definition Link (MHL) Specific Problems 52 Appendix 53 Safety Instructions 53 FCC Notices (U.S. only) and Other Regulatory Information 53 Contacting Dell 53 Setting Up Your Monitor 54 Maintenance Guidelines 56 - Dell U2417H | User Guide - Page 5
. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. Monitor Stand riser Stand base Power cable (varies by country) About - Dell U2417H | User Guide - Page 6
cable (enables the USB ports on the monitor) DP cable (DP to mDP) • Drivers and documentation media • Quick Setup Guide • Safety and Regulatory Information • Factory Calibration Report Product Features The Dell UltraSharp U2417H monitor has an active matrix, thinfilm transistor (TFT), liquid crystal - Dell U2417H | User Guide - Page 7
Identifying Parts and Controls Front view Label 1 2 Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor | 7 - Dell U2417H | User Guide - Page 8
this label if you need to contact Tag label Dell for technical support. NOTE: All except APJ having service tag. 6 Cable management slot Use to organize cables by placing them through the slot. Side View USB downstream port Port with lightning icon is for BC 1.2 8 | About Your Monitor - Dell U2417H | User Guide - Page 9
. To enable MST, refer to instruction on section "Connecting the Monitor for DP MST Function". NOTE: Remove the rubber plug when use DP out connector. Audio line-out port Connect speakers to playback audio coming through HDMI or DP audio channels. Only supports 2-channel audio. NOTE: The audio - Dell U2417H | User Guide - Page 10
Monitor Specifications Flat Panel Specifications Screen type Panel type Viewable image Diagonal Active Area Horizontal Vertical Area Pixel pitch Viewing angle Horizontal Vertical Luminance output Contrast ratio Faceplate coating Backlight Response Time Color depth Color gamut Active matrix - TFT - Dell U2417H | User Guide - Page 11
60 50 30 60 Pixel Clock (MHz) 28.3 25.2 31.5 40.0 49.5 65.0 78.8 108.0 108.0 135.0 162.0 148.5 Sync Polarity (Horizontal/ Vertical About Your Monitor | 11 - Dell U2417H | User Guide - Page 12
Monitor 1920 x 1080/60 Hz Maximum number of external monitor that can be supported 1920 x 1080/60 Hz 2 NOTE: Maximum external monitor resolution supported Audio line-out • USB 3.0 update stream port connector • USB 3.0 down stream port connector x 4 (Port with lightning icon is for BC 1.2) DP - Dell U2417H | User Guide - Page 13
Height (compressed) 336.2 mm(13.24 inches) Width 272.6 mm (10.73 inches) Depth 188 mm (7.40 inches) Weight Weight with packaging 7.35 kg (16.20 -condensing) 5,000 m (16,404 ft) (maximum) 12,192 m (40,000 ft) (maximum) 232 BTU/hour (maximum) 64.8 BTU/hour (typical) About Your Monitor | 13 - Dell U2417H | User Guide - Page 14
. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature. VESA Modes Normal operation - Dell U2417H | User Guide - Page 15
GND 12 ML0(p) 13 CONFIG1 14 CONFIG2 15 AUX CH (p) 16 GND 17 AUX CH (n) 18 Hot Plug Detect 19 Return 20 DP_PWR About Your Monitor | 15 - Dell U2417H | User Guide - Page 16
12 ML3(n) 13 CONFIG1 14 CONFIG2 15 AUX CH(p) 16 GND 17 AUX CH(n) 18 Hot Plug Detect 19 Return 20 DP_PWR 16 | About Your Monitor - Dell U2417H | User Guide - Page 17
9 ML2 (n) 10 ML0 (p) 11 ML2 (p) 12 ML0 (p) 13 GND 14 GND 15 ML1 (n) 16 AUX (p) 17 ML1 (p) 18 AUX (n) 19 GND 20 DP_PWR About Your Monitor | 17 - Dell U2417H | User Guide - Page 18
CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA) DDC/CEC Ground +5 V POWER HOT PLUG DETECT 18 | About Your Monitor - Dell U2417H | User Guide - Page 19
cable 1 N/C 2 CD_SENSE 3 N/C 4 N/C 5 TMDS_GND 6 N/C 7 MHL+ 8 MHL_Shield 9 MHL- 10 N/C 11 TMDS_GND 12 N/C 13 N/C 14 N/C 15 CD_PULLUP 16 N/C 17 VBUS_CBUS_GND 18 VBUS 19 CBUS 2Shell Shield About Your Monitor | 19 - Dell U2417H | User Guide - Page 20
downstream - 2 at left side, 2 at bottom Power Charging Port - the one on the left side (Port with lightning icon); supports fast current charging capability if the device is BC 1.2 compatible. NOTE: The monitor's USB ports work only when the monitor is on or in the power save mode. If you turn - Dell U2417H | User Guide - Page 21
become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors. About Your Monitor | 21 - Dell U2417H | User Guide - Page 22
stand, see the documentation shipped with the stand to set it up. CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the display panel. To attach the monitor stand: 1 Remove the monitor protective cover and place the moitor with its front facing downward on it. 2 Insert - Dell U2417H | User Guide - Page 23
• Hold the stand base with the triangle mark facing upward. • Align the stand base protruded blocks to the matching slot on the stand. • Insert the stand base blocks fully into the stand slot. Setting Up the Monitor | 23 - Dell U2417H | User Guide - Page 24
• Lift the screw handle and turn the screw clockwise. • After fully tighten the screw, fold the screw handle flat within the recess. 24 | Setting Up the Monitor - Dell U2417H | User Guide - Page 25
function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. Setting Up the - Dell U2417H | User Guide - Page 26
or it is not working correctly, go to www.dell.com/support and download the latest driver for your graphics card. Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1 Turn off your computer - Dell U2417H | User Guide - Page 27
Connecting the HDMI cable(Optional) Connecting the DP (or mDP) cable NOTE: Default is DP port. Select input source on monitor to switch to mDP. Setting Up the Monitor | 27 - Dell U2417H | User Guide - Page 28
the monitor for DP Multi-Stream Transport (MST) function NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. NOTE: Remove the rubber plug when use DP out connector. Connecting the USB cable 28 | Setting Up the Monitor - Dell U2417H | User Guide - Page 29
MHL) NOTE: This monitor is MHL ready. NOTE: To use the MHL function, use only MHL certified cable and source devices that support MHL output. NOTE power cable on your monitor into a AC outlet. 2 Connect the (micro) USB port on your MHL source device to HDMI/MHL port on the monitor with a MHL - Dell U2417H | User Guide - Page 30
scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface. NOTE: The procedure below is the stand to set it up. To remove the stand: 1 Place the monitor on a soft cloth or cushion. 2 Press and hold the stand-release button. 3 Lift the stand - Dell U2417H | User Guide - Page 31
to remove the four screws securing the plastic cover. 4 Attach the mounting bracket from the wall mounting kit to the monitor. 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount bracket - Dell U2417H | User Guide - Page 32
Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of - Dell U2417H | User Guide - Page 33
button to go back to the main menu or exit the OSD main menu. Exit 5 Use the Power button to turn the monitor On and Off. Power (with power light indicator) The white LED indicates the monitor is On and fully functional. A glowing white LED indicates DPMS Power Save Mode. Operating the - Dell U2417H | User Guide - Page 34
Front‑Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button 1 Up 2 Down Description Use the Up (increase) and Down (decrease) your selection. OK 3 Use the Back button to go back to the previous menu. Back 34 | Operating the Monitor - Dell U2417H | User Guide - Page 35
return to the main menu to select another option or press the button two or three times to exit from the OSD menu. Operating the Monitor | 35 - Dell U2417H | User Guide - Page 36
button to increase brightness. Press the button to decrease brightness. NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched on. Adjust adjusts the difference between darkness and lightness on the monitor. Use the Input Source menu to select between different video inputs that - Dell U2417H | User Guide - Page 37
MHL input when you are using the HDMI connector. Use to select the HDMI/MHL input source. Use to select Auto Select, the monitor scans for available input sources. Resets your monitor's Input Source settings to the factory defaults. Use the Color menu to adjust the color setting mode. Operating the - Dell U2417H | User Guide - Page 38
with slider set at 5,000K or cooler with blue tint with slider set at 10,000K. • sRGB: Emulates 99% sRGB. • Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the Red, Green, and Blue values and create your own preset color mode. 38 | Operating - Dell U2417H | User Guide - Page 39
to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI, DP-mDP this option if your DVD player supports only YPbPr output. Gamma Hue Saturation Reset Color Allows you to set the Gamma to PC or MAC. Use or to adjust the hue - Dell U2417H | User Guide - Page 40
Submenus Display Description Use the Display menu to adjust image. Aspect Ratio Monitor Sleep Sharpness Adjust the image ratio to Wide 16:9, 4:3, or 5:4. Sleep After Timeout: Monitor goes into sleep after timeout. Never: Monitor never goes into sleep. Makes the image look sharper or softer. Use - Dell U2417H | User Guide - Page 41
set the state of the power light to save energy. Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is amount of time the menu remains on screen, and so on. Operating the Monitor | 41 - Dell U2417H | User Guide - Page 42
from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, Rotation set as shortcut key. Reset Personalization Restores shortcut keys to factory defaults. 42 | Operating the Monitor - Dell U2417H | User Guide - Page 43
the OSD settings, such as the DDC/CI, LCD conditioning, and so on. DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Select Disable to turn off this feature. Enable this feature for - Dell U2417H | User Guide - Page 44
process. Reset Others Restores other settings, such as DDC/CI, to factory defaults. Factory Reset Restores all OSD settings to the factory defaults. NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. 44 | Operating the - Dell U2417H | User Guide - Page 45
feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you can see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the - Dell U2417H | User Guide - Page 46
Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, and the corresponding cable is not connected, a floating dialog box as shown below appears. or or See Troubleshooting for more information. 46 | Operating the Monitor - Dell U2417H | User Guide - Page 47
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the - Dell U2417H | User Guide - Page 48
damaged. 5 Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. 48 | Troubleshooting - Dell U2417H | User Guide - Page 49
inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer. Troubleshooting | 49 - Dell U2417H | User Guide - Page 50
, see Dell Support site at: http://www.dell.com/support/monitors. Brightness Problems Picture too dim • Reset the monitor to factory settings. or too bright • Adjust brightness & contrast controls via OSD. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues - Dell U2417H | User Guide - Page 51
Modes). • Alternatively, use a dynamically changing screensaver. Product Specific Problems Specific Symptoms What You Experience Possible Solutions Screen image is too small ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. Troubleshooting | 51 - Dell U2417H | User Guide - Page 52
. Download and install the latest graphics card driver. • Some DP 1.1a graphics card cannot support DP 1.2 monitors. Go to OSD menu, under Input Source Problems Specific Symptoms What You Experience MHL interface is Cannot see not working MHL device image shown on the monitor Troubleshooting - Dell U2417H | User Guide - Page 53
, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information ( online Monitor support content: See www.dell.com/support/monitors. To contact Dell for sales, technical support, or customer service issues: 1 Go to www.dell.com/support. - Dell U2417H | User Guide - Page 54
Monitor Setting Display Resolution to 1920 x 1080 (maximum) For best driver. Please choose the scenario below that best describes the computer system you are using, and follow the given steps. Dell computer 1 Go to www.dell.com/support, enter your service tag, and download the latest driver - Dell U2417H | User Guide - Page 55
Non-Dell computer In Windows Vista, Windows 7, drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again. NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports - Dell U2417H | User Guide - Page 56
cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth
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Model: U2417H
Regulatory model: U2417Ht
Dell UltraSharp U2417H
User’s Guide