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Dell Vostro A90 | Setup and Quick Reference Guide  - Page 1
Vostro™ | A90 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your computer. For more information about your operating system, devices, and technologies, see the Dell Technology Guide at support.
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 2
, Vostro, Wi-Fi Catcher, DellConnect, are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license; Intel, Pentium, Core, and Celeron are registered trademarks of Intel Corporation in the U.S. and other countries; Microsoft, Windows
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 3
Left View 9 Battery Removal 11 Quick Setup 13 Connecting to the Internet 16 Setting Up Your Internet Connection 16 Transferring Information to a New Computer 18 Specifications 23 Troubleshooting Tips 31 Using the Hardware Troubleshooter 31 Tips 31 Power Problems 32 Memory Problems 33 3
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 4
and Software Problems. . 33 Dell Technical Update Service . . . 35 Dell Support Utility 35 Dell Diagnostics 36 Reinstalling Software 39 Drivers 39 Identifying Drivers 39 Reinstalling Drivers and Utilities 39 Restoring Your Operating System . . 41 Using Microsoft® Windows® System Restore 42
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 5
About Your Computer Front View 3 4 About Your Computer 1 power light 2 battery light 3 camera activity light 4 camera 5 display 6 touch pad 7 integrated single analog microphone 12 5 76 5
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 6
charge is low. Connect to an AC adapter to charge the battery. C A M E R A A C T I V I T Y L I G H T - Indicates when the camera is on or off. C A M E R A - Built-in camera for video capture, conferencing, and chat. D I S P L A Y - For more information on the display, see Dell Technology Guide
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 7
connector 7 audio out/headphone connector NETWORK CONNECTOR (RJ-45) Connects the computer to a network. The two lights next to the connector indicate status and activity for wired network connections. K E Y B O A R D - For more information on the keyboard, see Dell Technology Guide. Wireless and
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 8
of your battery status, battery health, and to get battery tips Press to mute the sound Press to turn down the volume Press to turn up the volume U S I N G W I R E L E S S - To turn on/off wireless, press the wireless key combination () on the keyboard. A confirmation
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 9
or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a lowairflow environment, such as a closed briefcase, while it . Restricting the airflow can damage the computer or cause a fire. AUDIO CONNECTORS Left View About Your Computer 1 Attach headphones to the connector
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 10
memory cards: • Secure digital (SD) memory card • Secure Digital High Capacity (SDHC) card • Multi Media card (MMC) • Memory keyboard, or printer. 10 A C A D A P T E R C O N N E C T O R - Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power Plug the power cord and
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 11
section, follow the safety instructions that shipped with your computer. CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 12
About Your Computer To remove the battery: 1 Ensure that the computer is turned off. 2 Slide the two battery release latches to the unlock position. 3 Slide the battery out. To replace the battery, slide the battery into the bay until it clicks into place. 12
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 13
best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Do not block, push objects into, AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 14
Quick Setup 2 Connect the network cable. 4 Open the computer display and press the power button to turn on the computer. 3 Connect USB devices, such as a mouse or keyboard. NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards or connect
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 15
Quick Setup 4 3 2 1 1 Internet service 3 wireless router 5 laptop with wireless connection 5 3 2 1 2 cable or DSL modem 4 laptop with wired connection 15
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 16
phone service for setup instructions. Setting Up Your Internet Connection NOTE: The instructions in this section are for computers with Windows XP the Dell Technology Guide. If you have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 17
Microsoft® Windows® XP Operating System 1 Save and close any open files, and exit any open programs. 2 Click Start→Internet Explorer→Connect to the Internet. 3 In the next window, click the appropriate option: • If you do not have an ISP, click Choose from a list of Internet service providers (ISPs
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 18
instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP may not have an optical drive. Use an external optical drive or any external storage device for
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 19
Do not click Next at this time. To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System media. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do you want to do?, click Transfer files and settings→Next. 4 On the
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 20
click Next. 3 On the Which computer is this? screen, click New Computer→Next. 20 4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive→Next. 5 Insert the removable media, such as a writable CD, and click OK. 6 When the disk creation completes and
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 21
and files and click Next. Follow the instructions on the screen. 3 The wizard reads support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). NOTE: Access to the Dell
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 22
Quick Setup 22
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 23
1 MB PCI bus 32 bits Memory Memory module connector one internally-accessible SODIMM socket Memory module 1 GB capacities Memory type 533/667/800 MHz DDR2 SODIMM NOTE: For instructions on upgrading your memory, see the Service Manual on the Dell Suppport website at support.dell.com. 23
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 24
Specifications Internal Storage Type SSD (Solid-state drive) (MLC) Capacity 8 GB Ports and Connectors Audio integrated analog connector Communications Modem Type Modem interface Network adapter Wireless Video Video controller Video memory LCD interface External V.92 56K USB Modem Universal
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 25
Specifications Audio Audio type Audio controller Stereo conversion Internal interface External interface Speaker Internal speaker amplifier Volume controls two-channel high definition audio Realtek ALC268 24-bit (analog-to-digital and digital-to-analog) Intel high-definition audio integrated
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 26
Specifications Display (Continued) Controls brightness can be controlled through keyboard shortcuts (see Dell Technology Guide for more information.) Keyboard 28 in) rectangle Camera Pixel Video resolution Diagonal viewing angle 0.3 megapixel 640x480 at 30fps 66° Battery Type Depth Height Width
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 27
and can be significantly reduced under certain power-intensive conditions. See Dell Technology Guide for more information. Life span (approximate) 300 discharge/charge cycles Specifications Battery (Continued) Temperature range: Operating Storage Coin-cell battery 0° to 35°C (32° to 95°F) -40
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 28
Specifications AC Adapter (Continued) Dimensions: 30 W (APD): Height 59.2 mm (2.33 in) Width 34.0 mm (1.34 in) Depth 85.0 mm (3.35in) to 31.7 mm (1.07 in to 1.25 in) Width 232 mm (9.1 in) Depth 172 mm (6.80 in) Weight (with 4-cell battery): Configurable to less 1.07 kg (2.36 lb) than
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 29
user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (measured with solid-state drive in head-parked position and a 2-ms half-sine pulse): Specifications Computer Environment (Continued) Operating 110 G Storage 163 G Altitude (maximum): Operating -15.2 to 3048
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 30
Specifications 30
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 31
: 1 Click Start→Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 32
- The display may not be responding. Press the power button until the computer turns off and then turn it back on. If the problem persists, see the Dell Technology Guide on your computer or on the Dell Support website at support.dell.com. IF THE POWER LIGHT IS BLINKING W H I T E - The computer is in
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 33
. For more information about the type of memory supported by your computer, see "Specifications" on page 23. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 36). Lockups and Software Problems NOTE: The procedures in this document were written for the Windows default view, so they may not
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 34
Programs→Accessories→ Program Compatibility Wizard→Next. 2 Follow the instructions on the screen. A solid blue screen appears TU R N T H E C O M P U T E R O F F - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 35
. Troubleshooting Tips Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate. Dell Support Utility The Dell
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 36
see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your solid-state drive, and follow the instructions on the screen. 36
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 37
restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. Troubleshooting Tips NOTE: The next steps change
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 38
Troubleshooting Tips 38
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 39
and Utilities" on page 39). Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 40
and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 41) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media. If this is
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 41
components in your system window. 6 Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system. Manually Reinstalling Drivers After extracting the driver files to your solid
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 42
System media also deletes all data on the solid-state drive. Use the media only if System Restore did not resolve your operating system problem. Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option that allows you to return your computer to an
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 43
operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. See "Returning to a Previous Device Driver Version" on page 39. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your operating
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 44
the Operating System media. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. When the DELL logo appears, press immediately. NOTE: /DVD/CD-RW Drive and press . 6 Press any key to Boot from CD-ROM, and follow the instructions on the screen to complete the
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 45
computer. Document/Media/Label Contents Service Tag/Express Service Code The Service Tag/Express Service Code is located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 46
Media • A diagnostic program for your computer The Drivers and Utilities media is a CD or DVD that • Drivers for your computer may have shipped with your computer. • Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 47
following location: www.dell.com/regulatory_compliance. Service Manual The Service Manual for your computer can be found at support.dell.com. Dell Technology Guide The Dell Technology Guide is available at support.dell.com. Microsoft® Windows® License Label Your Microsoft Windows License is located
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 48
Finding Information 48
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 49
suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 50 for a more extensive list of Dell Support online. 5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 54
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 50
folder, double-click the Express Service Code icon, and follow the directions. For instructions on using the Dell Support, see "Technical Support and Customer Service" on page 50. NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 51
anonymous, and use your e-mail address as your password Getting Help AutoTech Service Dell's automated support service-AutoTech- provides recorded answers to the questions most frequently asked by Dell customers about their laptop and desktop computers. When you call AutoTech, use your touch-tone
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 52
telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 54. Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 53
or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: 53
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 54
provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com, and verify your country or
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 55
updates, 35 Support Utility, 35 technical support and customer service, 50 Technical Update Service, 35 Dell Diagnostics, 36 starting from the Drivers and Utilities media, 37 starting from your solid-state drive, 36 Dell Technology Guide, 47 DellConnect, 50 diagnostics Dell, 36 display description
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 56
, 40, 46 Dell Diagnostics, 36 E End User License Agreement (EULA), 47 ergonomics information, 47 Express Service Code, 45 F Files and Settings Transfer Wizard, 18 finding information, 45 56 I Internet connecting, 16 L license label, 47 M media Drivers and Utilities, 46 memory troubleshooting, 33
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 57
Factory Image Restore, 43 media, 43 operating system product key, 47 P phone numbers, 54 power power light conditions, 32 troubleshooting, 32 R regulatory information, 47 reinstalling drivers and utilities, 39 software, 39 S safety information, 47 security cable slot description, 10 Service Manual
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 58
Index specifications AC adapter, 27 all, 23 audio, 25 battery, 26 communications, 24 display, 25 environmental, 29 keyboard, 26 memory, 23 physical, 28 ports and connectors, 24 processor, 23 touch pad, 26 video, 24 support, 49 contacting Dell, 54 DellConnect, 50 online services, 50 regional, 50
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 59
V view back, 9 front, 5, 7 W warranty information, 47 Windows License label, 47 Windows XP Files and Settings Transfer Wizard, 18 wizards Files and Settings Transfer Wizard, 18 Index 59
Dell Vostro A90 | Setup and Quick Reference Guide  - Page 60
Index 60

Section	Page
Notes, Notices, and Cautions	2
About Your Computer 5	3
Quick Setup 13	3
Specifications 23	3
Troubleshooting Tips 31	3
Reinstalling Software 39	4
Finding Information 45	4
Getting Help 49	4
About Your Computer	5
Front View	5
Right View	7
Left View	9
Battery Removal	11
1 Ensure that the computer is turned off.	12
2 Slide the two battery release latches to the unlock position.	12
3 Slide the battery out.	12
Quick Setup	13
1 Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.	13
2 Connect the network cable.	14
3 Connect USB devices, such as a mouse or keyboard.	14
4 Open the computer display and press the power button to turn on the computer.	14
5 Connect to the Internet. See \	14
Connecting to the Internet	16
Setting Up Your Internet Connection	16
1 Save and close any open files, and exit any open programs.	16
2 Double-click the ISP icon on the Microsoft® Windows® desktop.	16
3 Follow the instructions on the screen to complete the setup.	16
1 Save and close any open files, and exit any open programs.	17
2 Click StartÆ Internet ExplorerÆ Connect to the Internet.	17
3 In the next window, click the appropriate option:	17
4 Click Next.	17
5 Click the appropriate option under How do you want to connect to the Internet?, and click Next.	17
6 Use the setup information provided by your ISP to complete the setup.	17
Transferring Information to a New Computer	18
1 Open the Files and Settings Transfer Wizard: click StartÆ All ProgramsÆ AccessoriesÆ System ToolsÆ Files and Settings Transfer Wizard.	18
2 When the Files and Settings Transfer Wizard welcome screen appears, click Next.	18
3 On the Which computer is this? screen, click New ComputerÆ Next.	18
4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CDÆ Next.	19
5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time.	19
1 On the old computer, insert the Windows XP Operating System media.	19
2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks.	19
3 Under What do you want to do?, click Transfer files and settingsÆ Next.	19
4 On the Which computer is this? screen, click Old ComputerÆ Next.	19
5 On the Select a transfer method screen, click the transfer method you prefer.	19
6 On the What do you want to transfer? screen, select the items you want to transfer and click Next.	19
7 After the information has been copied, the Completing the Collection Phase screen appears.	19
8 Click Finish.	19
1 On the Now go to your old computer screen on the new computer, click Next.	19
2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next.	19
3 The wizard applies the collected files and settings to your new computer.	19
4 On the Finished screen, click Finished, and restart the new computer.	19
1 Open the Files and Settings Transfer Wizard: click StartÆ All ProgramsÆ AccessoriesÆ System ToolsÆ Files and Settings Transfer Wizard.	20
2 When the Files and Settings Transfer Wizard welcome screen appears, click Next.	20
3 On the Which computer is this? screen, click New ComputerÆ Next.	20
4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following driveÆ Next.	20
5 Insert the removable media, such as a writable CD, and click OK.	20
6 When the disk creation completes and the Now go to your old computer message appears, do not click Next.	20
7 Go to the old computer.	20
1 On the old computer, insert the wizard disk, and click StartÆ Run.	20
2 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK.	20
3 On the Files and Settings Transfer Wizard welcome screen, click Next.	20
4 On the Which computer is this? screen, click Old ComputerÆ Next.	20
5 On the Select a transfer method screen, click the transfer method you prefer.	20
6 On the What do you want to transfer? screen, select the items you want to transfer and click Next.	21
7 After the information has been copied, the Completing the Collection Phase screen appears.	21
8 Click Finish.	21
1 On the Now go to your old computer screen on the new computer, click Next.	21
2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. Follow the instructions on the screen.	21
3 The wizard reads the collected files and settings and applies them to your new computer.	21
4 When all of the settings and files have been applied, the Finished screen appears.	21
5 Click Finished and restart the new computer.	21
Specifications	23
Troubleshooting Tips	31
Using the Hardware Troubleshooter	31
1 Click StartÆ Help and Support.	31
2 Type hardware troubleshooter in the search field and press <Enter> to start the search.	31
3 In the Fix a Problem section, click Hardware Troubleshooter.	31
4 In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps.	31
Tips	31
Power Problems	32
Memory Problems	33
Lockups and Software Problems	33
1 Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager, and click the Applications tab.	34
2 Click to select the program that is no longer responding, and click End Task.	34
1 Click StartÆ All ProgramsÆ AccessoriesÆ Program Compatibility WizardÆ Next.	34
2 Follow the instructions on the screen.	34
Dell Technical Update Service	35
Dell Support Utility	35
1 Click StartÆ All ProgramsÆ Dell SupportÆ Dell Support Settings.	35
2 Ensure that the Show icon on the taskbar option is checked.	35
Dell Diagnostics	36
1 Ensure that the computer is connected to a working electrical outlet.	36
2 Turn on (or restart) your computer.	36
3 When the DELL™ logo appears, press <0> immediately. Select Diagnostics from the start menu and press <Enter>.	36
4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your solid-state drive, and follow the instructions on the screen.	36
1 Insert the Drivers and Utilities media.	37
2 Shut down and restart the computer.	37
3 When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>.	37
4 Select the Boot from CD-ROM option from the menu that appears and press <Enter>.	37
5 Type 1 to start the CD menu and press <Enter> to proceed.	37
6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version that is appropriate for your computer.	37
7 When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen.	37
Reinstalling Software	39
Drivers	39
Identifying Drivers	39
1 Click StartÆ Control PanelÆ System.	39
2 In the System Properties window, click the Hardware tab, and click Device Manager.	39
Reinstalling Drivers and Utilities	39
1 Click StartÆ My ComputerÆ PropertiesÆ HardwareÆ Device Manager.	39
2 Right-click the device for which the new driver was installed and click Properties.	39
3 Click the Drivers tabÆ Roll Back Driver.	39
1 With the Windows desktop displayed, insert your Drivers and Utilities media.	40
2 When the Drivers and Utilities media installation program starts, follow the prompts on the screen.	40
3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer.	40
4 When you see the Windows desktop, reinsert the Drivers and Utilities media.	40
5 At the Welcome Dell System Owner screen, click Next.	40
6 Click the driver that you want to reinstall and follow the instructions on the screen.	41
1 Click StartÆ My ComputerÆ PropertiesÆ HardwareÆ Device Manager.	41
2 Double-click the type of device for which you are installing the driver (for example, Audio or Video).	41
3 Double-click the name of the device for which you are installing the driver.	41
4 Click the Driver tabÆ Update Driver.	41
5 Click Install from a list or specific location (Advanced)Æ Next.	41
6 Click Browse and browse to the location to which you previously copied the driver files.	41
7 When the name of the appropriate driver appears, click the name of the driverÆ OKÆ Next.	41
8 Click Finish and restart your computer.	41
Restoring Your Operating System	41
Using Microsoft® Windows® System Restore	42
1 Click StartÆ All ProgramsÆ AccessoriesÆ System ToolsÆ System Restore.	42
2 Click either Restore my computer to an earlier time or Create a restore point.	42
3 Click Next and follow the remaining prompts on the screen.	42
1 Click StartÆ All ProgramsÆ AccessoriesÆ System ToolsÆ System Restore.	43
2 Click Undo my last restoration and click Next.	43
Using the Operating System Media	43
1 Save and close any open files and exit any open programs.	44
2 Insert the Operating System media.	44
3 If the Install Windows message appears, click Exit.	44
4 Restart the computer.	44
5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>.	44
6 Press any key to Boot from CD-ROM, and follow the instructions on the screen to complete the installation.	44
Finding Information	45
Getting Help	49
Obtaining Assistance	49
1 See \	49
2 See \	49
3 Fill out the \	49
4 Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See \	49
5 If the preceding steps have not resolved the problem, see \	49
Technical Support and Customer Service	50
Online Services	50
AutoTech Service	51
Automated Order-Status Service	51
Problems With Your Order	52
Product Information	52
Before You Call	52
Contacting Dell	54
1 Visit support.dell.com, and verify your country or region in the Choose A Country/ Region drop-down menu at the bottom of the page.	54
2 Click Contact Us on the left side of the page, and select the appropriate service or support link based on your need.	54
3 Choose the method of contacting Dell that is convenient for you.	54
Index	55
B	55
battery	55
C	55
connecting	55
contacting Dell, 49, 54	55
D	55
Dell	55
Dell Diagnostics, 36	55
Dell Technology Guide, 47	55
DellConnect, 50	55
diagnostics	55
display	55
documentation, 45	56
drivers, 39	56
Drivers and Utilities media, 40, 46	56
E	56
End User License Agreement (EULA), 47	56
ergonomics information, 47	56
Express Service Code, 45	56
F	56
Files and Settings Transfer Wizard, 18	56
finding information, 45	56
I	56
Internet	56
L	56
license label, 47	56
M	56
media	56
memory	56
N	56
network connector	56
networks	57
Notebook System Software, 46	57
O	57
operating system	57
operating system product key, 47	57
P	57
phone numbers, 54	57
power	57
R	57
regulatory information, 47	57
reinstalling	57
S	57
safety information, 47	57
security cable slot	57
Service Manual, 47	57
Service Tag, 45	57
setup	57
software	57
specifications	58
support, 49	58
support information, 47	58
T	58
Terms and Conditions, 47	58
track stick/touch pad buttons	58
transferring information to a new computer, 18	58
troubleshooting, 31, 47	58
U	58
updates	58
V	59
view	59
W	59
warranty information, 47	59
Windows License label, 47	59
Windows XP	59