Dell XPS 17 L702X XPS 17 L702x Setup Guide

Dell XPS 17 L702X Manual

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  • Dell XPS 17 L702X | XPS 17 L702x Setup Guide - Page 1
    SETUP GUIDE
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  • Dell XPS 17 L702X | XPS 17 L702x Setup Guide - Page 3
    SETUP GUIDE Regulatory model: P09E Regulatory type: P09E002
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    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to the Microsoft® Windows® operating systems are not applicable. This item incorporates
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    Your XPS Laptop 26 Right View Features 26 Left View Features 30 Back View Features 32 Computer Base and Keyboard Features 34 Status Lights and Indicators 38 Disabling Battery Charging 39 Touch Pad Gestures 40 Multimedia Control Keys 42 Control Strip Features 44 Using the Optical Drive 46
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    63 Beep Codes 63 Touch Screen Problems 64 Network Problems 65 Power Problems 66 Memory Problems 67 Lockups and Software Problems 68 Using Support Tools 70 Dell Support Center 70 My Dell Downloads 71 Hardware Troubleshooter 72 Dell Diagnostics 72 4 Restoring Your Operating System
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    Finding More Information and Resources 92 Specifications 94 Appendix 101 Information for NOM, or Official Mexican Standard (Only for Mexico 101 Index 102  Contents 5
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    Contents 6
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    or rugs, while it is powered on. Restricting the airflow can damage the computer, deteriorate the computer performance, or cause a fire. The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. CAUTION: Placing
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    Setting Up Your XPS Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an
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    Setting Up Your XPS Laptop Connect the Network Cable (Optional) To use a wired network connection, connect the network cable. 9
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    Setting Up Your XPS Laptop Press the Power Button 10
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    Setting Up Your XPS Laptop Set Up Microsoft Windows Your Dell computer is preconfigured with the Microsoft Windows operating system. To set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens
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    Setting Up Your XPS Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the
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    Your XPS Laptop To create a system recovery media: 1. Ensure that the AC adapter is connected (see "Connect the AC Adapter" on page 8). 2. Insert the disc or USB key in the computer. 3. Click Start → All Programs→ Dell DataSafe Local Backup. 4. Click Create Recovery Media. 5. Follow the instructions
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    the SIM card: 1. Turn off your computer. 2. Remove the battery (see "Removing and Replacing the Battery" on page 52). 3. In the battery bay, slide the SIM card into the SIM card slot. 4. Replace the battery (see "Removing and Replacing the Battery" on page 52). 5. Turn on your computer. To remove
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    Setting Up Your XPS Laptop 1 SIM card 2 battery bay 3 SIM card slot 1 3 2 15
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    Setting Up Your XPS Laptop Enable or Disable Wireless (Optional) 16
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    Setting Up Your XPS Laptop To enable or disable wireless: 1. Ensure that your computer is turned on. 2. Press the keys on the keyboard. The current status of the wireless radios appears on the screen. Wireless enabled Wireless disabled 3. Press the keys again to switch between the
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    Up Your XPS Laptop Set Up Wireless Display (Optional) NOTE: The wireless display feature may not be supported on all computers click the Intel Wireless Display icon on the desktop. The Intel Wireless Display window appears. 7. Select Scan for available displays. 8. Select your wireless display
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    NOTE: You can download and install the latest driver for "Intel Wireless Display Connection Manager" from support.dell.com. NOTE: For more information about wireless display, see the wireless display adapter documentation. Setting Up Your XPS Laptop Set Up the TV Tuner (Optional) NOTE: Availability
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    glasses (optional), see the NVIDIA 3D Vision User Guide at support.dell.com/manuals. Stereoscopic 3D allows you to view 3D content with visible depth. 1. Right-click the desktop and select NVIDIA Control Panel. 2. In the NVIDIA Control Panel window, click Stereoscopic 3D to expand the selection (if
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    Setting Up Your XPS Laptop Set Up 3D TV (Optional) NOTE: To know if your TV supports the 3D features available on the primary display: a. Right-click the desktop and select NVIDIA Control Panel. b. In the NVIDIA Control Panel window, click Display to expand the selection (if not already expanded)
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    Setting Up Your XPS Laptop 3. Set up the NVIDIA 3DTV Play application: a. In the NVIDIA Control Panel window, click Stereoscopic 3D to expand match the resolution of the 3D content type: a. In the NVIDIA Control Panel window, click Display to expand the selection (if not already expanded) and then
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    Up Your XPS Laptop Connect to the Internet (Optional) To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from dell.com. Setting
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    Setting Up Your XPS Laptop Setting Up Your Internet Connection ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to
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    Setting Up Your XPS Laptop 25
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    Using Your XPS Laptop This section provides information about the features available on your Dell XPS laptop. Right View Features 1 234 56 7 26
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    Your XPS Laptop 1 Optical drive - Plays or records CDs, DVDs, and Blu-ray Discs (optional). For more information, see "Using the Optical Drive" on page 46. 2 Optical drive light - Blinks when you press the optical drive eject button or when you insert a disc and it is being read. 3 Optical drive
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    Using Your XPS Laptop 8 28
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    storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard, printer, external drive, or MP3 player). The USB PowerShare feature allows you to charge USB devices when the computer is powered on/off or in sleep state. NOTE: Certain USB devices may
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    Using Your XPS Laptop Left View Features 1 2 30
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    XPS Laptop 1 USB 2.0 connector - Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 2 9-in-1 Media Card Reader - Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For the supported
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    Using Your XPS Laptop Back View Features 12 3 4 32 56 7
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    Using Your XPS Laptop 1 Antenna-in connector (on supported models) - slot on your computer. 6 AC adapter connector - Connects to the AC adapter to power the computer and charge the battery. 7 USB 3.0 connectors (2) - Connect to USB devices, such as a mouse, keyboard, printer, external drive
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    Using Your XPS Laptop Computer Base and Keyboard Features 12 3 4 5 34
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    Your XPS Laptop 1 Battery status light - Indicates the battery charge status. For more information on the battery status light, see "Status Lights and Indicators" on page 38. 2 Hard drive activity light - Turns on when the computer reads or writes data. A solid white light indicates hard drive
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    Using Your XPS Laptop 6 9 87 36
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    XPS Laptop 6 Keyboard/Backlit Keyboard (optional) - If you have purchased the optional backlit keyboard, the F6 key has the backlit keyboard icon on it. The optional backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys. Backlit keyboard pad supports
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    /off/ hibernate Battery charge status charging fully charged low battery (
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    is turned on. 2. Click Start . 3. In the search box, type Power Options and press . 4. In the Power Options window, click Dell Battery Meter. 5. In the Battery Settings window, click Turn off Battery Charging and then click OK. NOTE: Battery charging can also be disabled in the System Setup
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    Using Your XPS Laptop Touch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Scroll Vertical - Allows you to scroll up or down on the active window. Move two fingers up or down to scroll the selected object. Move two fingers up or down at a fast pace to activate
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    Using Your XPS Laptop Zoom Allows you to increase or decrease the magnification of the Move two fingers apart to enlarge the view of the active window. To zoom out: Move two fingers close together to reduce the view of the active window. Rotate Allows you to rotate the active content on the screen
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    Using Your XPS Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. To use the multimedia controls, press the required key. You can configure the multimedia control keys using the System Setup (BIOS) utility or Windows Mobility Center.
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    Using Your XPS Laptop Play the previous track or chapter Play or pause Play the next track or chapter Decrease the volume level Increase the volume level Mute the sound 43
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    Using Your XPS Laptop Control Strip Features 1 2 3 4 5 6 44
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    is powered using the AC adapter. 4 Windows Mobility Center control - Touch to launch the Windows Mobility Center. 5 Instant launch control - Touch to launch a predefined application of your choice. 6 Audio control-panel control - Touch to launch the Dell Audio control panel. The control panel
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    Using Your XPS Laptop Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. The optical drive plays or records
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    Using Your XPS Laptop 1 disc 2 spindle 3 optical drive tray 4 emergency eject hole 5 eject button 1 2 3 54 47
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    Using Your XPS Laptop Display Features 1 23 4 48
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    Using Your XPS Laptop 1 Microphone - Provides high quality sound for video conferencing and voice recording. 2 Camera indicator light - Indicates if the camera is on or off. 3 Camera - Built-in camera for video capture, conferencing, and chat. The camera supports the H.264 video compression codec,
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    Using Your XPS Laptop Touch Screen Gestures (Optional) NOTE: Some of these Move two fingers apart to enlarge the view of the active window. To zoom out: Move two fingers close together to reduce the view of the active window. 50 Dwell Allows you to access additional information by simulating
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    Using Your XPS Laptop Scroll Allows you to scroll through content. The scroll features down to activate vertical scrolling. Scroll Horizontal - Allows you to scroll right or left on the active window. Move a finger to the right or left to activate horizontal scrolling. Rotate Allows you to rotate
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    XPS Laptop Removing and Replacing the Battery WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery
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    Using Your XPS Laptop 1 battery release latch 2 battery 3 tabs (3) 1 3 2 53
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    Using Your XPS Laptop Software Features FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature. This feature helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply
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    Using Your XPS Laptop Entertainment and Multimedia You Dell DataSafe Online Backup NOTE: Dell DataSafe Online is supported only on Windows operating systems. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service
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    Using Your XPS Laptop NVIDIA Optimus Technology (Optional) Your XPS laptop is equipped with NVIDIA's Optimus technology. The Optimus technology enhances the performance of your computer, while minimizing the impact on battery life. It enables you to combine the graphic processing capability of the
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    on using the NVIDIA 3D Vision glasses (optional), see the NVIDIA 3D Vision User Guide at support.dell.com/manuals. 3D Games The NVIDIA 3DTV Play application supports the same games as NVIDIA 3D Vision. NOTE: For a list of supported 3D games, go to www.nvidia.com. Playing Games in 3D 1. Launch the
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    Using Your XPS Laptop Keyboard Shortcuts The following are some of the keyboard shortcuts available for 3D gaming: Keys Description Function Show/hide stereoscopic 3D effects Turns 3DTV
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    Your XPS Laptop Increases convergence Decreases convergence Moves objects towards you; maximum convergence places To customize the keyboard shortcuts: 1. Right-click the desktop and select NVIDIA Control Panel. 2. In the NVIDIA Control Panel window, click Stereoscopic 3D
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    Using Your XPS Laptop 3D Photos You can view Hz in HD 3D mode. To watch Blu-ray 3D videos, use the CyberLink Power DVD application installed on your computer. The CyberLink PowerDVD application detects your 3D TV automatically articles and frequently asked questions, go to support.nvidia.com. 60
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    XPS Laptop Dell Stage The Dell Stage software provides access to your favorite media and multi-touch applications. To launch Dell Stage, click Start → All Programs→ Dell Stage→ Dell Stage. NOTE: Some of the applications on Dell location on Dell Stage. • Minimize - Drag the Dell Stage window to the
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    XPS Laptop • Dell - Create notes or reminders using the keyboard or touch screen. These notes will appear hard drive from possible damage, by detecting a free fall state caused by accidentally dropping the computer. When a free fall state is detected, the hard drive is placed in a safe state
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    91) for assistance. NOTE: To replace parts, see the Service Manual at support.dell.com. Beep Code One Two Three Four Five Six Seven Eight Possible Problem Possible system board failure - BIOS ROM checksum failure No RAM detected NOTE: If you installed or replaced the memory module, ensure that the
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    are selected. • The multi-touch feature may not be supported by the application. • The touch screen is calibrated at the factory, and does not require recalibration. If you choose to calibrate the touch screen, click Start → Control panel→ Hardware and Sound→ Tablet PC Settings→ Calibrate... NOTE
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    Network Problems Wireless Connections If the wireless network connection is lost - The wireless router is offline or wireless has been disabled on the computer. • Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub). • Check if wireless
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    is on. If the power light is solid white and the computer is not responding - The display may not be responding. • Press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 91). If the power light is breathing
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    memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see "Contacting Dell" on page 91). If you experience other memory problems - • Run Dell
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    Lockups and Software Problems If the computer does not start up - Ensure Windows operating system. To run the Program Compatability Wizard: 1. Click Start → Control Panel→ Programs→ Run programs made for previous versions of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions
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    a key on your keyboard, or by moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs
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    computer's model number, service tag, express service code, warranty status, and alerts on improving the performance of your computer. The home page also provides links to access: PC Checkup - Run hardware diagnostics, see which program occupies the maximum memory on your hard drive, and track the
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    service contracts, warranty information, and warranty renewal options. Get Help - View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner's Manual and use My Dell Downloads: 1. Go to DownloadStore.dell.com/media. 2. Follow the instructions on the screen to
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    your computer. Ensure that the device that you want to test is displayed in the system setup program and is active. Press during POST (Power On Self Test) to enter the System Setup (BIOS) utility. Start Dell Diagnostics from your hard drive or from the Drivers and Utilities disc. 72
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    continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. Using Support Tools NOTE: If you see a message stating that no diagnostics utility partition has been found, run Dell Diagnostics from the Drivers and Utilities disc. If PSA is invoked: a. The
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    . If PSA is not invoked: Press any key to start Dell Diagnostics from the diagnostic utility partition on your hard drive and to go to the Choose An Option window. 4. Select the test you want to run. 5. If a problem is encountered during a test, a message with an error code and a description of
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    and Utilities disc. 2. Shut down and restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: The
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    computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell. 9. When the tests complete, close the test screen to return to the Choose An Option window. 10.To exit Dell Diagnostics and restart the computer, click Exit. 11. Remove the
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    system failure prevents the use of System Restore and DataSafe Local Backup when installing the Dell factory-installed software on a newly installed hard drive to restore your computer to the operating state it was in when you received your computer to reinstall only the operating system on
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    have left the computer in an undesirable operating state. Any changes that System Restore makes to Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3. Click Next and follow the instructions
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    Local Backup is not available on your computer, use Dell Factory Image Restore (see "Dell Factory Image Restore" on page 82) to restore your operating system. You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer, while
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    Options menu and follow the instructions on the screen. NOTE: The restoration process may take an hour or more depending on the size of the data to be restored. NOTE: For more information, see knowledge base article 353560 at support.dell.com. Upgrading to Dell DataSafe Local Backup Professional
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    system recovery media, created using Dell DataSafe Local Backup, to return your hard drive to the operating state it was in when you Windows desktop; then, shut down your computer and try again. 3. Select the appropriate boot device from the list and press . 4. Follow the instructions
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    all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may
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    , then Dell Factory Image Restore. 7. Click Next. The Confirm Data Deletion screen appears. NOTE: If you do not want to proceed with the Factory Image Restore, click Cancel. Restoring Your Operating System 8. Select the check box to confirm that you want to continue to reformat the hard drive and
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    extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 86 for a more extensive list of Dell Support online. 5. If the preceding steps have not resolved the problem, see "Before You Call
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    the contact information for your region or go to support.dell.com. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more
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    learn about Dell products and services on the following websites: • dell.com • dell.com/ap (Asian/Pacific countries only) • dell.com/jp (Japan only) • euro.dell.com (Europe only) • dell.com/la (Latin American and Caribbean countries) • dell.ca (Canada only) You can access Dell Support through the
  • Dell XPS 17 L702X | XPS 17 L702x Setup Guide - Page 89
    can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance
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    NOTE: Before you return the product to Dell, ensure that you back up any data on the hard drive(s) and on any other storage device in by Dell Diagnostics (see "Dell Diagnostics" on page 72). 4. Include any accessories that belong with the item(s) being returned (AC adapter cable, software, guides,
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    Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating Your Service Tag The Service Tag for your computer can be found on a
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    type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available. Diagnostic Checklist • Name: • Date: • Address: • Phone number: • Service Tag (bar code on
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    United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephonebased support and service options. Availability
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    computer on support.dell.com or to contact technical support the bottom of your computer "Dell Support Center" on page 70 upgrade your computer with new or additional components like a new hard drive reinstall or replace a worn or defective part the Service Manual at support.dell.com/manuals NOTE
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    instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at dell.com/regulatory_compliance find drivers and downloads; readme files support.dell
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    Support Center→ Launch Dell Support Center. Computer Model Memory Dell XPS L702X Computer Information System chipset Mobile Intel 6 series express chipset HM67 Processor type Intel Core i3 Intel Core i5 Intel Core i7 Memory module connector Memory module capacities Minimum memory Maximum memory
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    type 1066 MHz/1333 MHz SODIMM DDR3 NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Connectors Audio one microphone-in connector, one stereo headphones/speakers connector S/PDIF one headphone/digital S/PDIF combo connector Mini-Card one
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    Stick Memory Stick PRO MSXC Memory Card MultiMedia Card (MMC) xD-Picture Card Camera Type 2.0 megapixel HD with H.264 support Video resolution 1280 x 720 96 Communications Modem (optional) external V.92 56 K USB modem Network adapter 10/100/1000 Ethernet LAN on system board Wireless
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    Video Integrated: Video controller Video memory Discrete: Video controller Video memory Display Type Intel HD Graphics up to 1.6 GB NVIDIA GeForce GT 550M NVIDIA GeForce GT 555M 1 GB DDR3 (GT 550M) 3 GB DDR3 (GT 555M) 17.3-inch HD+ WLED, TrueLife 17.3-inch Full HD WLED, TrueLife 3D 17.3-inch Full
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    54.35 mm (2.14 inches) Depth 20.40 mm (0.80 inches) Weight 0.34 kg (0.74 lb) Battery Voltage 11.1 V (6-/9-cell) Charge time (approximate) Operating time Coin-cell battery 4 hours (when the computer is turned off) battery operating time varies depending on operating conditions CR-2032 AC
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    power 130 W/150 W Output current: 130 W 6.70 A (continuous) 150 W 7.70 A (continuous) Rated output 19.5 VDC voltage Operating 0° to 40°C temperature (32° to 104°F) Storage -40° to 70°C temperature (-40° to 158°F) Keyboard Height Width Depth Weight (with 6-cell battery) 32.9 mm to
  • Dell XPS 17 L702X | XPS 17 L702x Setup Guide - Page 102
    - measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for non-operating - measured with the hard drive in head-parked position and a 2-ms half-sine pulse): Operating 110 G NonOperating 160 G Altitude (maximum): Operating -15.2 to 3048 m (­-50 to 10,000 ft
  • Dell XPS 17 L702X | XPS 17 L702x Setup Guide - Page 103
    is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 - Flat 11° Col. Lomas Altas 11950 México, D.F. Regulatory model number Voltage Electricity Output
  • Dell XPS 17 L702X | XPS 17 L702x Setup Guide - Page 104
    23 102 Contacting Dell online 91 Control strip 35 customer service 85 D DataSafe Local Backup 79 DellConnect 85 Dell Diagnostics 72 Dell Factory Image Restore 82 Dell Stage 61 Diagnostic Checklist 90 drivers and downloads 93 DVDs, playing and creating 55 E email addresses for technical support 86
  • Dell XPS 17 L702X | XPS 17 L702x Setup Guide - Page 105
    , anonymous 86 H hard drive activity light 35 hardware problems diagnosing 72 Hardware Troubleshooter 72 help getting assistance and support 84 I Internet connection 23 ISP Internet Service Provider 23 M memory problems solving 67 mini-DisplayPort connector 33 Multimedia Control Keys 42 N network
  • Dell XPS 17 L702X | XPS 17 L702x Setup Guide - Page 106
    , before you begin 7 shipping products for return or repair 88 SIM card 14 software features 54 software problems 68 solving problems 63 specifications 94 support email addresses 86 support sites worldwide 86 104 System Recovery Media 81 system reinstall options 77 System Restore 78 System Setup
  • Dell XPS 17 L702X | XPS 17 L702x Setup Guide - Page 107
    W warranty returns 88 Windows Program Compatibility Wizard 68 Windows Mobility Center 42 wired network network cable, connecting 9 wireless network connection 65 Index 105
  • Dell XPS 17 L702X | XPS 17 L702x Setup Guide - Page 108
  • Dell XPS 17 L702X | XPS 17 L702x Setup Guide - Page 109
  • Dell XPS 17 L702X | XPS 17 L702x Setup Guide - Page 110
    Printed in the U.S.A. www.dell.com | support.dell.com
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SETUP GUIDE