Dell XPS 17 L702X XPS 17 L702x Setup Guide - Page 6

Solving Problems, Using Support Tools .. 70, Restoring Your Operating System . .77, Getting Help.84

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Contents Software Features 54 Dell DataSafe Online Backup 55 NVIDIA Optimus Technology (Optional 56 NVIDIA 3DTV Play 57 Dell Stage 61 Free Fall Sensor 62 Solving Problems 63 Beep Codes 63 Touch Screen Problems 64 Network Problems 65 Power Problems 66 Memory Problems 67 Lockups and Software Problems 68 Using Support Tools 70 Dell Support Center 70 My Dell Downloads 71 Hardware Troubleshooter 72 Dell Diagnostics 72 4 Restoring Your Operating System ��77 System Restore 78 Dell DataSafe Local Backup 79 System Recovery Media 81 Dell Factory Image Restore 82 Getting Help 84 Technical Support and Customer Service 85 DellConnect 85 Online Services 86 Automated Order-Status Service 87 Product Information 87 Returning Items for Repair Under Warranty or for Credit 88 Before You Call 89 Contacting Dell 91

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Contents
Software Features. . . . . . . . . . . . . . . . . . . 54
Dell DataSafe Online Backup. . . . . . . . . . 55
NVIDIA Optimus Technology
(Optional)
. . . . . . . . . . . . . . . . . . . . . . . . . 56
NVIDIA 3DTV Play. . . . . . . . . . . . . . . . . . . 57
Dell Stage
. . . . . . . . . . . . . . . . . . . . . . . . . 61
Free Fall Sensor. . . . . . . . . . . . . . . . . . . . .62
Solving Problems
. . . . . . . . . . . . . . . 63
Beep Codes. . . . . . . . . . . . . . . . . . . . . . . . 63
Touch Screen Problems. . . . . . . . . . . . . .64
Network Problems . . . . . . . . . . . . . . . . . . 65
Power Problems . . . . . . . . . . . . . . . . . . . .66
Memory Problems . . . . . . . . . . . . . . . . . . 67
Lockups and Software Problems . . . . . .68
Using Support Tools . . . . . . . . . . . . . 70
Dell Support Center . . . . . . . . . . . . . . . . . 70
My Dell Downloads
. . . . . . . . . . . . . . . . . 71
Hardware Troubleshooter . . . . . . . . . . . . 72
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . 72
Restoring Your Operating System . .77
System Restore . . . . . . . . . . . . . . . . . . . . . 78
Dell DataSafe Local Backup. . . . . . . . . . . 79
System Recovery Media . . . . . . . . . . . . . . 81
Dell Factory Image Restore . . . . . . . . . . .82
Getting Help. . . . . . . . . . . . . . . . . . . . 84
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
DellConnect . . . . . . . . . . . . . . . . . . . . . . . 85
Online Services . . . . . . . . . . . . . . . . . . . . .86
Automated Order‑Status Service
. . . . . . 87
Product Information. . . . . . . . . . . . . . . . . 87
Returning Items for Repair Under
Warranty or for Credit
. . . . . . . . . . . . . . .88
Before You Call . . . . . . . . . . . . . . . . . . . . .89
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 91