Electrolux E24RD75KPS Owners Guide - Page 11

Troubleshooting 11 Before You Call for Service If the appliance appears to be malfunctioning, read through this manual first. If the problem persists, check the Troubleshooting Guide below. Locate the problem in the guide and refer to the cause and its remedy before calling for service. The problem may be something very simple that can be solved without a service call. Some remedies listed in the Troubleshooting Guide are very complex. Consulting or contracting a qualified service technician may be necessary. If Service is Required Contact the dealer where you purchased the appliance if service is required. State the model and serial number and explain the problem. The model and serial number plate is located on the ceiling of your appliance. If you do not know the name of the selling dealer or a local service company, you can check online at www. electroluxicon.com, or call 1-877-435-3287. warning ELECTROCUTION HAZARD NEVER attempt to repair or perform maintenance on the unit until the main electrical power has been disconnected. Problem Possible Cause Appliance not cold • Control set too warm enough Appliance too cold • Airflow to front grille blocked • Door gasket not sealing properly. • Control set too cold No interior light • Failed LED assembly Light will not go out • Door switch not making when door is closed contact Remedy • Adjust temperature colder. See "Adjusting the Temperature" in the "Start-Up and Temperature Control" section. Allow 24 hours for temperature to stabilize. • Airflow must not be obstructed to front grille. See "Installation" Section. • Adjust door gasket. • Adjust temperature warmer. See "Adjusting the Temperature" in the "Start-Up and Temperature Control" section. Allow 24 hours for temperature to stabilize. • Contact a qualified Electrolux Service Technician. • Check for proper door alignment.