Electrolux ELFW7437AW Complete Owners Guide English - Page 48

48 TROUBLESHOOTING Before calling Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this washer. PROBLEM POSSIBLE CAUSES SOLUTIONS NOISE (Please refer to Normal Operating Sounds) High pitch "jet engine" noise Rattling and clanking noise • A certain amount of motor whine is normal during the spin cycle. • Foreign objects such as coins or safety pins may be in drum or pump. • Stop washer and check drum. If no objects are found, perform cycle with empty drum. If noise continues, item may be in pump. Call your authorized service technician. • To prevent unnecessary noise and • Belt buckles and metal damage to drum, fasten fasteners fasteners are hitting wash drum. and turn items inside out. Thumping • Heavy wash loads may • Stop washer and redistribute wash sound produce a thumping sound. This is usually normal. If sound load. continues, washer is probably out of balance. Vibrating noise • Washer is not resting firmly on • Move washer so it rests firmly on floor. floor. Adjust leveling legs. See Leveling the washer for details. • Shipping bolts and foam block • See Installation sections of this have not been removed during manual for removing shipping bolts installation. and foam block. • Wash load unevenly distributed • Stop washer and rearrange wash in drum. load. OPERATING Residue left in drum LED displays "" • Heavily soiled items. • Washer has been programmed to temporarily perform a repeating demo cycle. • Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush excess dirt and sand from items before washing. • Reset the unit back to factory default settings. 1. Press power to turn off unit. Press power again to turn unit on. Look for console to light up. 2. Wait at least 10 seconds, then simultaneously press and hold soil and options buttons for 3 secs. Washer won't spin LED Displays "CLEAr door" • Load is too small. • Washer has detected something trapped between the door and door gasket. 3. Lights will turn OFF and ON, indicating the unit has been reset to factory default • Add 1 or 2 similar items to help balance the load. • Press the cancel button to unlock the door, remove the trapped item, close the door and restart the cycle.