Epson 5700i Service Manual - Page 27

EPL-5700L/5700i 3.2 HANDLING SERVICE CALL ERRORS This section describes various conditions which m ay cause fatal errors, and provides rem edies for such errors. 3.2.1 Service Call Error Conditions Note that the following operations will result in the Service Call Errors without fail. Bringing up the BIO S settings screen with the printer power on. Turning on - off - on the printer while printing. Turning on "Apple Talk" while using EPSON LINK3. Using the printer driver other than designated for the EPL-5700L/5700i. 3.2.2 Error LED Lamp Ready Lamp: OFF Error Lamp: ON (Red) 3.2.3 Error Code Display and Remedies In m ost Service Call Error cases, the printer recovers from the error if it is turned off and on again. However, in the case where the printer does not recover from the error even after the above operation, check the Service Call Error Code and take appropriate m easures as shown in Table 3-1. SERVICE CALL ERROR CODE DISPLAY If a Service Call Error occurs and "EPSON Printer W indow!3" pops up on the screen, press Ctrl+Shift+Enter together to display the error code. This function should not be made open to users. Revision A Table 3-1. Service Call Error Codes Service Call Error Code Error Description Remedy I0001 Protocol Error Replace the Main Board. C1999 Video Error Replace the Main Board. C1999 Data Expansion Error Replace the Main Board. C1000 C1200 C2000 Win Mac Standard RAM Check Error Replace the Main Board. EEPROM Access Error • Initialize EEPROM. • Replace the Main Board. Software Error • Reboot the host PC. • Reinstall the driver. • Replace the Main Board. E0003 E2000 Abnormal Fusing Refer to 3.4.2.3 of the EPL-5700 Service Manual. E0006 Abnormal Polygon Motor Refer to 3.4.2.2 of the EPL-5700 Service Manual. E0009 E0014 Abnormal Laser Refer to 3.4.2.1 of the EPL-5700 Service Manual. • Replace the engine. Communication Error with Engine • Replace the Main Board. TROUBLESHOOTING HANDLING SERVICE CALL ERRORS 27