Epson 695Wi Users Guide - Page 260
Solutions When the Interactive Pens Cause Interference or Unwanted Effects
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• For the best performance, connect your computer to the projector using a VGA or HDMI cable for display and the USB cable for interactivity. • If you are using USB Display in Windows, you may need to disable Windows Aero in the Epson USB Display Settings program on your computer. • If you are having difficulty double-clicking on a Mac, go to the System Preferences menu, select Mouse, Trackpad, or Mouse & Trackpad, and reduce the Double-click speed. Parent topic: Solving Interactive Problems Solutions When the Interactive Pens Cause Interference or Unwanted Effects If the pens are causing interference or unwanted effects, try the following solutions: • When you use two pens at the same time, make sure to use them at least 4 inches (10.16 cm) apart. • Do not rest the pens on the image area of an interactive table to avoid interference with your computer's mouse. • Make sure that nothing is blocking the direct line to the infrared site on the projector. • Turn off hovering. Parent topic: Solving Interactive Problems Solutions When Finger Touch Interactivity Does Not Work If finger touch interactivity does not work (BrightLink 695Wi), try the following solutions: • Make sure the Touch Unit is installed correctly and the power cable is properly connected. See your projector's Touch Unit and Control Pad Installation Guide for details. • If the light on the Touch Unit is not on, check the Touch Unit Setup settings in the Easy Interactive Function option on the Extended menu and make sure the Power setting is set to On. • Adjust the angle on the Touch Unit. See your projector's Touch Unit and Control Pad Installation Guide for details. • Make sure there are no obstacles (such as cables or pen trays) between the Touch Unit's laser diffusion ports and the projection surface. • Remove any decorative lights from around the projector or projection surface. • If you are having difficulty double-clicking on a Mac, go to the System Preferences menu, select Mouse, Trackpad, or Mouse & Trackpad, and reduce the Double-click speed. • Make sure there is no interference from infrared remote controls, mice, or infrared microphones. • Make sure you have performed pen calibration and finger touch calibration. Try recalibrating. 260