Epson 836XL Product Support Bulletin(s) - Page 14

A5. Use Adobe Acrobat Capture for all scanning needs. - expression flatbed scanner

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Q5. Adobe Acrobat Exchange (part of the Adobe Acrobat 3.01 package) allows a SCAN option. Can this option be used for scanning with the EPSON Expression 836XL scanner and ADF? A5. Use Adobe Acrobat Capture for all scanning needs. This application is specifically designed to support duplex scanning and larger tabloid size paper. The SCAN option from Adobe Exchange can be used for simplex and flatbed scanning only by using the Acrobat 3.01 embedded ISIS (ver 1.61) driver. Q6. Can the EPSON TWAIN PRO scanner utility program be used with Adobe Exchange for scanning? A6. The 16-bit TWAIN PRO driver can be used with Adobe Exchange, but it only offers limited 16-bit features. The EPSON TWAIN PRO 32-bit driver is not compatible with Adobe Exchange. Do not use this driver at any time. If accessed, it will result in freezing the computer system. If this occurs use CLOSE PROGRAM - END TASK option to end Adobe Exchange, followed by a proper SHUT DOWN process from the START menu. Page 2 of 2

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Page 2 of 2
Q5.
Adobe Acrobat Exchange (part of the Adobe Acrobat 3.01 package) allows a SCAN option. Can this
option be used for scanning with the EPSON Expression 836XL scanner and ADF?
A5. Use Adobe Acrobat Capture for all scanning needs.
This application is specifically designed to support
duplex scanning and larger tabloid size paper.
The SCAN option from Adobe Exchange can be used for
simplex and flatbed scanning only by using the Acrobat 3.01 embedded ISIS (ver 1.61) driver.
Q6.
Can the EPSON TWAIN PRO scanner utility program be used with Adobe Exchange for scanning?
A6.
The 16-bit TWAIN PRO driver can be used with Adobe Exchange, but it only offers limited 16-bit
features. The EPSON TWAIN PRO 32-bit driver is not compatible with Adobe Exchange.
Do not use this
driver at any time.
If accessed, it will result in freezing the computer system.
If this occurs use CLOSE
PROGRAM – END TASK option to end Adobe Exchange, followed by a proper SHUT DOWN process from
the START menu.