Epson Apex Product Support Bulletin(s) - Page 20

EPSON EPSON AMERICA, INC. SERVICE PRODUCT SUPPORT BULLETIN PSB NO.: S-0029C DATE: 10/10/88 ORIGINATOR: REM PAGE: 1 of 6 SUBJECT: APEX PERSONAL COMPUTER - ANSWERS TO COMMON QUESTIONS Q. Where can I obtain help regarding software or hardware questions on the Apex computer? A. PFS First Choice applications software Software Publishing Corp. provides the warranty and end-user support for the First Choice software. Please refer to Appendix " E " of the First Choice User's Guide for customer support information. The telephone number for PFS First Choice support is (415) 962-9002. Apex Hardware and MS-DOS/GW-BASIC software support Epson America Inc. provides technical support for questions regarding the MS-DOS/GW-BASIC (software) and the Apex computer, Apex printer and Apex monitors (hardware). Customers can obtain support by calling our Product Support Department 213 539-9955, or by writing to: Epson America Inc. Product Support Department 23610 Telo Ave. Torrance, Ca. 90505 Q. Where can I obtain warranty repair service for products? my Epson Apex A. Epson America, Inc. has a network of Authorized Epson Customer Care Centers located in strategic locations across the country. If you require service you can call our toll free Consumer Information number at 1-800-922-8911 to locate the nearest Apex Service Center. Q. What kind of printer can I use with the Apex? A. The Apex comes standard with a parallel interface which is used to connect any printer or plotter with a standard parallel interface. A parallel printer cable (not included) is required to connect a printer to the computer. Epson offers three outstanding printers from the ActionPrinter line of 9-pin and 24-pin dot matrix printers. The Apex80 is an 80 column printer and the T750 is a 136 column printer. Both have near letter quality print. The L1000 printer is an 80 column 24-pin printer with superb letter quality print. EPSON AMERICA SERVICE, 23610 TEL0 AVENUE, TORRANCE, CALIF. 90505