Epson C4100 Reference Manual - Page 288
Windows operating system, Printer software installation
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Windows operating system Your computer must be a model pre-installed with Windows Me, 98, XP, or 2000, a model that was pre-installed with Windows 98 and upgraded to Windows Me, or a model that was pre-installed with Windows Me, 98, or 2000 and upgraded to Windows XP. You may not be able to install or run the USB printer driver on a computer that does not meet these specifications or that is not equipped with a built-in USB port. For details about your computer, contact your dealer. Printer software installation Incorrect or incomplete software installation can lead to USB problems. Take note of the following and perform the recommended checks to ensure proper installation. Checking printer software installation for Windows 2000 and XP When using Windows XP or 2000, you must follow the steps in the Setup Sheet packed with the printer to install the printer software. Otherwise, Microsoft's Universal driver may be installed instead. To check if the Universal driver has been installed follow the steps below. 1. Open the Printers folder and right-click the icon of your printer. 2. Click Printing Preferences on the shortcut menu that appears, and then right-click anywhere in the driver. 288 Troubleshooting