Epson C42UX User Manual - Page 35

Running a Printer Check You can run a printer check to determine whether a problem comes from the printer itself or some other source. The printer check also shows how much black and color ink you have left. 1. Make sure both the printer and computer are turned off. Then disconnect the USB cable from the printer. 2. Make sure letter-size or larger plain paper is loaded in the printer. 3. Hold down the b maintenance button, then press and release the Ppower button. Continue holding down the b maintenance button until the green P power light starts to flash, then release it. The printer prints one page showing its ROM version number, the ink counter code, and a nozzle check pattern. (If the pattern has lines, you need to clean the print head; see page 23.) 4. Turn off the printer after it prints the check page. Then reconnect the cable and turn on your printer and computer. I If the check page prints, the problem probably lies in your software settings, the USB cable, or your computer. It's also possible that your software may not be installed correctly. See page 43 for instructions on reinstalling the printer software. I If the check page doesn't print, you may have a problem with your printer. Try the suggestions in "Problems and Solutions" beginning on page 36. If nothing works, contact your dealer or EPSON as described on page 45. Solving Problems 35