Epson Stylus Pro 5000 Product Brochure - Page 6
Top of the Line Protection Plan - specifications
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EPSON Preferred Protection Plan The EPSON Stylus Pro 5000 comes with a full one year EPSON Preferred Warranty Program that gives you immediate toll free access to specially trained technicians to answer your questions. And for service second to none, if a hardware failure is found, you can expect to receive a replacement printer within the next business day. Top of the Line Protection Plan Direct Toll-Free Access The EPSON Preferred Protection Plan includes an exclusive, toll-free number with direct access to technical support representatives dedicated to our EPSON Stylus Pro 5000 customers. You enjoy immediate, hassle-free phone support: Operating Hours: Mon.-Fri. 6am to 8pm Sat.-Sun. 7am to 4pm (PT). Worry-Free Productivity Your business depends on the consistent performance of your digital color proofing system. So your EPSON Preferred Protection Plan also comes with a worry-free product exchange. In the unlikely event our representatives can't solve a technical problem over the phone, we'll supply you with a replacement unit usually within the next business day. Extended Coverage If you opt for longer-term support, our optional EPSON Preferred Plus Protection Plans extend the same valuable warranty for an additional one or two year term. You can continue to take advantage of the same excellent access to technical support and guaranteed replacement units to keep your EPSON Stylus Pro 5000 up and running. For information on the optional EPSON Preferred Plus Protection Plans, please see your dealer or call EPSON at 1-800-241-5373. EPSON Preferred Protection Plan* • 12-month protection plan • Custom PIN for toll-free, priority technical support • Access to specially trained technical representatives • Next business day product exchange, if any hardware failures are found Optional One Year EPSON Preferred Plus Protection Plan** • Additional 12-month protection plan • Same great benefits of toll-free access, technical support and product exchange • Purchased with printer or anytime within first 10 months of ownership Optional Two Year EPSON Preferred Plus Protection Plan • Additional 24-month protection plan • Same great benefits of toll-free access, technical support and product exchange • Purchased with printer or anytime within first 10 months of ownership * Included with the purchase of your EPSON Stylus Pro 5000 ** Only available for printer with RS-5000 Fiery LX RIP USA: Call 1-800-241-5373 for the nearest dealer location EPSON America, Inc. 3840 Kilroy Airport Way, Long Beach, CA 90806 Canada: Call 1-800-241-5373 EPSON Canada, Ltd. 550 McNicoll, Willowdale, Ontario M2H 2E1 Fax 416-498-4574 Latin America: Call 1-305-265-0092 EPSON Latin America Inc. 6303 Blue Lagoon Drive, Miami, FL 33126 Fax 301-265-0097 Website on the internet at http://prographics.epson.com. Specifications and terms are subject to change without notice. This product was manufactured to conform to UL Standards and the CSA Standards. EPSON and EPSON Stylus are registered trademarks of Seiko Epson Corporation. Micro Piezo and DX3 are trademarks of Epson America, Inc. All other product brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these trademarks. As an ENERGY STAR Partner, Epson America Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. © Epson America, Inc.1999. CPD-6567R2 20K 8/99 CG Printed on Recycled Paper