Epson Stylus Pro 9890 Designer Edition User's Guide - Page 13
Where To Get Help, Macintosh System Requirements, U.S. support website, Canadian
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Introduction | 13 Tip: If you experience difficulty with the toll-free line or your Unit ID number, call (562) 276-1305. Where To Get Help Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson PreferredSM Limited Warranty Plan. Dial (888) 377-6611, 6 AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Limited Warranty Plan information that came with your printer. You'll also need your printer serial number and proof of purchase. Visit Epson's U.S. support website (www.epson.com/support) or Canadian support website (www.epson.ca/support) and select your product for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Caution: Using an improperly shielded cable-especially a cable more than 10 feet (6 m) long-may cause the printer to malfunction. Note: USB 2.0 is required to run the printer at full speed. Macintosh System Requirements To use your printer in either a stand-alone or peer-to-peer network environment, your Macintosh® system should meet these requirements: • Mac OS® X 10.5.8 or higher • PowerPC® G5, Intel®, or higher processor • At least 2GB of RAM (4GB or more recommended) • At least 32GB of free hard disk space for software and processing files • Quad-speed (4×) or faster CD-ROM or DVD drive for installing the printer software • For USB connection: a compliant USB Hi-Speed 2.0 port and a shielded USB "AB" cable from Series A (computer) to Series B (printer), up to 10 feet (6 m) long • For network connection: Ethernet-equipped Macintosh and a Category 5 compatible cable 13