Epson Stylus Pro WT7900 Designer Edition User's Guide
Epson Stylus Pro WT7900 Designer Edition Manual
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- Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 1
Epson Stylus® Pro WT7900 USER'S GUIDE - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 2
instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Trademarks Epson, Epson Stylus - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 3
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 4
- Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 5
Where to Get Help 11 System Requirements 11 Important Safety Instructions 12 Ink Cartridge Safety Instructions 14 Printer Parts 15 Front 15 Back 15 Control Panel Network Adapter 44 2 Using Film and Other Media Using Epson Film 45 Temperature and Humidity 45 Preparation Before Printing 46 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 6
Roll from the Printer 57 Using the Film Basket 59 Attaching the Film Basket 60 Removing and Storing the Film Basket 64 Using Epson Paper 65 Guidelines for Using Epson Media 65 Loading Cut Sheets 66 Loading Heavy Sheets 68 Adjusting the Platen Gap for Thick or Thin Paper 69 Using the - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 7
105 Checking Error Messages and Lights 106 Improving Print Quality 112 Solving Operational Problems 114 Solving Miscellaneous Printing Problems 115 Solving Paper Problems 116 Clearing Paper Jams 117 Uninstalling and Reinstalling the Driver 119 A Specifications Environmental 121 Electrical - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 8
8 | Contents Media 122 Roll Paper 122 Cut Sheets 123 Printable Area 123 Ink Cartridges 123 B Control Panel Summary Control Panel Buttons and Lights 125 LCD Display Icons 127 Menu Setting Summary 128 Index 8 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 9
Note: The CD, which includes the Network Guide, is for Windows only. Macintosh users can view the guide at epson.com/support (U.S.) or epson.ca/support (Canada). Select your product, then choose Documents & Manuals. This User's Guide provides important information on setting up and using - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 10
for accessories and options that are currently available. Options and Accessories Your Epson Stylus® Pro WT7900 offers these optional upgrades and accessories: Optional equipment Option Epson SpectroProofer 24-inch Epson SpectroProofer 24-inch UV One-year extended warranty for printer Two-year - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 11
Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson or Windows XP Professional x64 Edition • At least 2GB - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 12
the following safety instructions to make sure you use the equipment safely and effectively. • The Epson Stylus Pro WT7900 weighs approximately 220 lb may result in fire or electric shock. • The printer's power cord is designed for use with the printer only. Using it with other equipment may result - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 13
the printer's case. • Do not put your hand inside the printer during printing. • Do not move the print head by hand unless instructed to do so by an Epson service technician; otherwise you may damage the printer. • Do not insert objects through the slots. Take care not to spill liquid on the printer - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 14
14 | Introduction Caution: To prevent ink leakage, don't shake cartridges too forcefully. Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. • Store ink cartridges in a cool, dark place. • If ink gets - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 15
Introduction | 15 Printer Parts These illustrations show the parts of the Epson Stylus Pro WT7900. Front Roll paper holder Front cover Roll paper cover Control panel Ink bay Film basket guide Ink bay Manual holder Casters Film basket Paper basket Back Optional SpectroProofer port Network - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 16
16 | Introduction Control Panel Paper Ink light light Paper feed button (up) Head cleaning button Paper release (ePlaten™) light and button Power light and button OK button Menu button Pause/reset light and button Ink open button Paper cut button Paper feed button (down) LCD display Paper - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 17
17 Chapter 1: Setting Up the Printer This chapter includes the following information: • Unpacking and assembling the Epson Stylus Pro WT7900 • Connecting the power cord • Installing ink • Connecting to your computer and a network • Installing the printer software • Updating the printer firmware • - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 18
basket. 2. Unpack the stand and make sure you have all these items. Note: Make sure you tighten all bolts before moving to the next section. Manual holder 6 Bolts 2 Sides Horizontal strut Hex wrench 2 Wing screws with lock washers 3. Insert the strut into the left side as shown. (The sides are - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 19
Setting Up the Printer | 19 4. Fasten the strut with 3 bolts as shown. Use the hex wrench to tighten the bolts. 19 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 20
20 | Setting Up the Printer 5. Insert the strut into the right side and fasten it with 3 bolts as shown. 6. Lock the casters. 20 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 21
the Printer | 21 Unpacking the Printer and Mounting It on the Stand 1. Make sure you have all the items shown below: 11 Ink cartridges Cable guides Printer Note: Make sure you save the box and packaging in case you need to ship the printer. Bundled roll paper Roll paper holders Documentation - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 22
22 | Setting Up the Printer 4. Lower the printer onto the stand with the stand's horizontal strut in front, as shown. Align the pegs on the stand with the holes on the bottom of the printer. 5. Fasten the printer to the stand with the wing screws and washers. 22 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 23
they come out. 1. Make sure you have all the parts shown below: Basket cloth 2 Pins 2 Black plastic connectors 1 Square pole and 2 round poles Rod 2 Paper guides 2 Posts 2. Insert the two short posts as shown, one on each side of the stand. 23 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 24
24 | Setting Up the Printer 3. Use the pins to fasten the posts in place. Make sure the pins are pushed in all the way. 4. Insert the round and square poles into the basket cloth as shown. 24 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 25
Setting Up the Printer | 25 5. Place the basket under the printer as shown. 6. Snap the center pole into the holders on each side of the stand. 25 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 26
26 | Setting Up the Printer 7. Push the black plastic connectors onto both ends of the square pole. 8. Push the black plastic connectors onto the posts on each side of the stand. 26 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 27
Setting Up the Printer | 27 9. Snap the back pole into the holders as shown. 10. Hook the loops around the pins on the back of the stand legs. 27 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 28
28 | Setting Up the Printer 11. Insert the rod into the fabric channel. 12. Insert the free ends of the rod into the holes in the sides of the stand. 28 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 29
off the ground, loop the tabs over the ends of the rod as shown. 14. Attach the paper guides to the bottom of the printer as shown: 15. Make sure the paper guides hang straight down, then fold the paper basket all the way up so it's in the vertical position. 29 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 30
the Film Basket The film basket is used when printing on special media such as Epson ClearProof Film, and can be detached and stored when printing on paper (see page Rods Basket cloth Straps Film basket guides and pins Pins 2. Position the film basket guides as shown, with the channels in the - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 31
Setting Up the Printer | 31 Note: Once inserted, the pins cannot be removed. 3. Insert the pins through the guides, pressing them into place. 4. Open one of the scissor arms as shown. Insert two long rods (A) and one short rod (B) into the plastic connectors. 31 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 32
32 | Setting Up the Printer 5. Feed the basket cloth onto rods A and B as shown. 6. Connect the other scissor arm as shown. 32 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 33
in the indicated positions. Note: Do not place heavy objects such as paper rolls in this basket, or it may get damaged. The basket can support up to 6.6 lbs (3 kg). Now go to "Completing Setup and Connecting the Power Cord" on page 34. 33 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 34
34 | Setting Up the Printer Completing Setup and Connecting the Power Cord 1. Attach the manual holder to the left or right side of the stand. Store the printer manuals in the holder. 2. Unlock the casters. Then move the printer to the place of use. (The casters are meant for moving the printer for - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 35
Setting Up the Printer | 35 Tip: After removing protective materials, touch a metal part of the printer to discharge static electricity. 3. Remove any packing tape and plastic film. Check these areas: • the front cover • the ink compartment covers • the maintenance tank(s) 4. Open the roll paper - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 36
36 | Setting Up the Printer 5. Open the front cover and remove the tape and packing material. Save the packing material in case you need to ship the printer. 6. Close the front cover. 7. Connect the power cord to the AC inlet on the back of the printer. 36 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 37
Setting Up the Printer | 37 8. Attach the cable guides to the left or right side of the printer back and route the power cord to the side of the printer as shown. Power cord - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 38
38 | Setting Up the Printer 2. Open both ink covers. Caution: Do not touch the green chip on top of the cartridge, or you may damage it. 3. Remove the ink cartridges from their packages. Gently shake each cartridge as shown below for the following durations: • White ink cartridge: 30 seconds ( - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 39
Setting Up the Printer | 39 4. Note the location of the slot corresponding to each cartridge. Left ink bay Slot no. Cartridge 1 Cyan (C) 2 Orange (O) 3 Yellow (Y) 4 Light Cyan (LC) 5 White (WT) 6 Cleaning Liquid (CL) Right ink bay Slot no. Cartridge 7 Vivid Magenta (VM) 8 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 40
your printer, you need to align the print head for best results. 1. Load the bundled roll paper included with the printer. See page 49 for instructions on loading roll media. When you're prompted to choose the paper type, select Bundle Roll Paper. 2. Follow the - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 41
Setting Up the Printer | 41 Connecting to Your System You can use USB and/or Ethernet network connections. For USB connection, make sure your system has the appropriate port and you have a standard, shielded cable up to 10 feet (3 m) in length. To connect to a network hub, you need a standard RJ-45 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 42
click Next again. Note: The CD, which includes the Network Guide, is for Windows only. Macintosh users can view the guide at epson.com/support (U.S.) or epson.ca/support (Canada). Select your product, then choose Documents & Manuals. 4. Click the Install button. 5. Read the license agreement and - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 43
the on-screen guide. Downloading and Updating the Firmware 1. Click the EPSON LFP Remote Panel manually, visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada), select your product, then click Drivers & Downloads. Choose the latest firmware and follow the instructions - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 44
Epson LFP Remote window. If you connected your printer to a network, follow the instructions EpsonNet Config. The EpsonNet Config program searches for all Epson printers on the network and displays the MAC address contact your network administrator for instructions on assigning an appropriate IP - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 45
The Epson Stylus Pro WT7900 is designed to print with white ink on selected Epson media, such as Epson ClearProof™ Epson paper • Using the paper basket • Customizing paper settings Note: Refer to the instructions included with the media for details. Using Epson Film The characteristics of Epson - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 46
Film and Other Media Caution: To avoid damaging your print, wait until it's completely dry before removing the backing. Preparation Before Printing • When printing with Epson film, attach the film basket and use it to catch your prints (see page 59). • If you've been printing with media other than - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 47
for more information. Loading Film in the Printer See the sections below for instructions on making appropriate printer settings and loading the film for printing. Selecting the Paper Type Whenever you print with Epson film, be sure to select ClearProof Film as the Paper Type setting: 1. Press - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 48
Other Media Tip: You can use Maintenance mode to switch the units of measurement in the printer from meters to feet. See page 93 for instructions. Setting Up Automatic Media Tracking and Identification Before you load roll media in the printer, you can set up the automatic media tracking system - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 49
Using Film and Other Media | 49 Placing the Roll in the Printer 1. Open the roll paper cover. 2. Push the lock lever down firmly, then move the roll paper holder to the left. 49 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 50
50 | Using Film and Other Media 3. Set the roll on top of the printer. 4. If necessary, adjust the roll paper adapters to fit the core size of the roll paper. 2-inch core: 3-inch core: 50 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 51
Using Film and Other Media | 51 5. Release the tension lever on both adapters. 6. Push the adapters into the paper core at both ends of the roll. Then press down on the tension levers to secure the adapters on the roll. 51 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 52
52 | Using Film and Other Media 7. Move the roll paper to the right side until it touches the roll paper guide. 8. Slide the roll paper holder to align the u arrow with the roll paper adapter. 52 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 53
Using Film and Other Media | 53 9. Roll the paper slowly into position. 10. Grasp the handle on the left roll paper holder and slide it to the right as far as it will go. Make sure the roll paper is pushed all the way to the right, as shown. 53 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 54
be cut automatically after each page is printed. • Choose if you want to decide for yourself when to cut the paper (see page 56 for instructions). 2. If the light is not on, press the button to release the platen. 54 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 55
Using Film and Other Media | 55 3. Insert the paper into the slot. Caution: Don't pull the paper down further than shown, or it may get wrinkled when it moves into position. If the paper doesn't come out, you may need to lower the suction by pressing the d button. Make sure you return the suction to - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 56
is cut. 4. If the paper cannot be cut by the built-in cutter, press the d button to feed the paper to the manual cutting position. Then cut it manually. Printing Trim Lines You can print trim lines on the right edge of your pages (Auto Cut On) or on the right and - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 57
Using Film and Other Media | 57 Removing the Roll from the Printer 1. Open the roll paper cover. 2. Press the button to release the paper. It is rewound automatically. If automatic media tracking is on, the barcode and paper information is printed. 3. If you don't plan to reload paper immediately, - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 58
58 | Using Film and Other Media 4. Push down the lock lever firmly to release it. Then grasp the handle on the roll paper holder and slide it all the way to the left to release the roll. 5. Roll the paper forward so that it rests on top of the printer. 58 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 59
heavy objects such as paper rolls in this basket, or it may get damaged. The basket can support up to 6.6 lb (3 kg). Using the Film Basket Use the film basket whenever you print on Epson film. The film basket protects your prints from smearing or other damage, and can hold prints up - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 60
film basket. Attaching the Film Basket Before attaching the film basket, you need to move the paper basket to the fully upright position. Follow the instructions below. 1. Lower the paper guides as shown. Compress the side tabs on the - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 61
Using Film and Other Media | 61 2. Raise the main arm of the paper basket all the way up. Then raise the lower part of the basket and secure it with the hook-and-loop fastener straps, as shown below. 3. Unhook the storage cord and open the film basket. 61 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 62
62 | Using Film and Other Media If desired, bundle the cord using the strap as shown. 4. Make sure the straps shown below are positioned correctly. If necessary, slide the straps to the indicated positions. 62 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 63
Using Film and Other Media | 63 5. Align the basket with the guides on the printer. If necessary, push down on the front of the basket to adjust its height. 6. Slide the basket into the channels on the guides. Make sure the basket is inserted all the way. 63 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 64
64 | Using Film and Other Media Removing and Storing the Film Basket When you're done using the film basket, you can remove it from the printer and fold it up for storage as described below. 1. Pull straight back on the film basket to detach it. Tip: For best results, loop the cord around the top - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 65
Other Media | 65 Using Epson Paper Although the Epson Stylus Pro WT7900 is designed to work primarily with Epson film, it is possible to print on other selected Epson paper types. Check the Epson Pro Imaging website at www.proimaging.epson.com or your Epson Professional Imaging Authorized Reseller - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 66
66 | Using Film and Other Media non-Epson paper, consult the manufacturer for the best setting. You may have to experiment with different settings to determine which one is best for the media - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 67
Using Film and Other Media | 67 2. Press the l Paper Source button until the sheet icon appears on the LCD display. 3. Feed the sheet into the paper slot until it meets resistance. Make sure the right edge of the paper is straight and aligned with the vertical line on the roll paper cover. 4. Press - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 68
68 | Using Film and Other Media Note: You may need to increase the suction by pressing the u button. This helps hold the paper in place during loading and printing. Loading Heavy Sheets Make sure you load paper in the portrait orientation (short edge first). 1. Make sure the printer is turned on - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 69
on your prints, make sure your paper is flat. You can also try changing the PLATEN GAP setting to WIDE. If that doesn't solve the problem, try changing it to WIDER. Caution: To avoid damaging the printer, make sure you do not select the NARROW setting when you print on thick - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 70
the printer or in front of the printer. If you're been printing with Epson film, you may need to remove the film basket first (see page 64). that are 36 inches (91 cm) or longer. 1. If you are using the paper guides, make sure they are in front of the basket, as shown below. 2. Release the - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 71
Using Film and Other Media | 71 3. Raise the front of the basket so that the surface is taut. Then lower the paper guides so that your prints slide smoothly onto the cloth. Note: To avoid paper feed errors, do not allow prints to stack up in the paper - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 72
72 | Using Film and Other Media 2. Lower the paper guides, then raise the front of the basket all the way up. Fasten the front of not using the paper basket, you can fold it out of the way. 1. Raise the paper guides, then adjust the straps as needed and raise the front of the basket. Lower the paper - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 73
best settings for your paper. However, you may want to fine-tune how the printer handles various media-especially if you use non-Epson paper or a paper not supported by the driver. Use the paper configuration settings described below. You can create a group of settings for each paper type (up to ten - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 74
a lower value if you see white lines on your prints, or a higher value if you see dark lines. • DRYING TIME lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 10 seconds after each pass to allow ink to dry - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 75
Using Film and Other Media | 75 2. Press d to select CUSTOM PAPER, then press r. 3. Press OK to print your custom paper settings. Selecting Custom Paper Settings Once you have created a customized paper setting, you can select it whenever you print on that paper: 1. Press r Menu, then press u or - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 76
76 | Using Film and Other Media 76 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 77
77 Chapter 3: Maintaining and Transporting the Printer This chapter describes the following maintenance procedures for your Epson Stylus Pro WT7900: • Maintaining white ink cartridges • Checking printer status • Checking and cleaning the print head • Aligning the print head • Replacing ink - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 78
water. Maintaining White Ink Cartridges Due to the special properties of Epson white ink, some settling of the ink components can occur over time on top of the cartridge. See the sections below for special storage instructions for white ink cartridges, and to determine when and how much to shake - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 79
Maintaining and Transporting the Printer | 79 Caution: The white ink needs to be shaken even if the printer isn't being used. If necessary, turn on the printer once a week to remove and shake the cartridge. Shaking the Installed White Ink Cartridge Once you've installed a white ink cartridge in - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 80
80 | Maintaining and Transporting the Printer 3. Open the cover all the way. 4. Press in the white ink cartridge and release it. The cartridge pops out. 5. Pull the cartridge straight out of its slot. 80 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 81
Maintaining and Transporting the Printer | 81 WARNING: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water. 6. Hold the cartridge horizontally and shake it for about 30 seconds (about 100 times). Note: Shake the - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 82
printer parts need to be replaced by an authorized Epson service technician. Note: You can change the units of measurement from centimeters to inches and feet using maintenance mode on the printer's control panel. See page 92 for instructions - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 83
is selected, then press r. 5. Select PRINT WITH WHITE INK or PRINT NOW, then press r. • Select PRINT WITH WHITE INK if you think there may be a problem with the white ink nozzles. This option ensures that white ink is included as part of the test pattern. If necessary, the printer will replace - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 84
shows their status as "NG" or no good. If either of these problems appears, run a cleaning cycle as described in the next section. Then print several types of cleaning cycles from the control panel (or from the Epson LFP Remote Panel): normal cleaning, power cleaning, and cleaning of each pair - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 85
it overnight to dissolve any dried ink, then clean the print head again the following morning with a normal cleaning cycle. If you continue to detect a problem with the white ink nozzles, perform a white ink refresh as described on page 86. If you still see no improvement, contact - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 86
86 | Maintaining and Transporting the Printer Refreshing the White Ink Supply If the white ink density in your printouts is inconsistent even after cleaning the print head, you may need to refresh the white ink supply-especially if the printer hasn't been used for more than a year. This helps clear - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 87
the same width of paper that you plan to print with. Note: When you select the paper type, it automatically sets the paper thickness for Epson media. Aligning the Print Head Aligning the print head is one of the most important things you can do to ensure the best print quality - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 88
88 | Maintaining and Transporting the Printer Tip: You can store partially used ink cartridges for up to 6 months. If you do so, Epson recommends covering the openings with tape to protect them from dust. 8. Make sure AUTO is highlighted, then press r. 9. Make sure UNI-D (uni-directional) is - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 89
before you can continue printing. You can install any combination of 150, 350, and 700 ml cartridges. Use the following Epson UltraChrome® HDR ink cartridges: Ink bay Slot no. Cartridge Left 1 Cyan (C) 2 Orange (O) 3 Yellow (Y) 4 Light Cyan (LC) 5 White (WT) 6 Cleaning Liquid - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 90
90 | Maintaining and Transporting the Printer 3. Open the ink cover all the way. Then press in the cartridge you want to replace and release it. The cartridge pops out. WARNING: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 91
Maintaining and Transporting the Printer | 91 Caution: Do not touch the green chip on top of the cartridge, or you may damage it. 6. Gently shake each cartridge as shown for the following durations: • White ink cartridge: 30 seconds (about 100 times) • Other ink cartridges: 5 seconds Note: If you - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 92
92 | Maintaining and Transporting the Printer Tip: You can use the Printer Setup menu to enable the roll paper counter, paper size check, and several other printer features (see page 128). You can also use the EpsonNet Config utility to set up a time server. This disables the CLOCK SETTING menu. - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 93
Maintaining and Transporting the Printer | 93 Note: The CUSTOM setting in maintenance mode is not normally used. 3. Use the d and u buttons to select the settings described below. If you need to back up to the previous menu level, press l. • To change the language on the LCD display, press d to - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 94
94 | Maintaining and Transporting the Printer Note: If the optional SpectroProofer is attached to the printer, remove it following the instructions that came with it. Replacing the Paper Cutter If you notice that your paper isn't being cut cleanly, the cutter may need to be replaced. - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 95
Maintaining and Transporting the Printer | 95 8. Loosen the screw using a Phillips-head screwdriver. 9. Carefully remove the cutter. 10. Dispose of the cutter in accordance with local regulations. 95 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 96
white pin with the white hole as shown. 2. Firmly tighten the screw using a Phillips-head screwdriver. Note: Reinstall the optional SpectroProofer if necessary, following the instructions that came with it. 3. Insert the cover, then press it closed. 96 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 97
panel and press OK. Replacing the Maintenance Tank The maintenance tank stores ink that gets flushed from the system during the initial ink charge and manual and automatic print head cleaning. When the tank is almost full, the message MAINTENANCE TANK NEARLY FULL appears on the LCD display. When the - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 98
98 | Maintaining and Transporting the Printer WARNING: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water. Follow these steps to replace the tank: 1. Grasp the handle at the bottom of the tank (on the side of the printer - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 99
components. Don't use a hard or abrasive brush. Don't spray the inside of the printer with lubricants; unsuitable oils can damage the mechanism. Contact Epson if you think the printer needs lubrication. Cleaning the Printer To keep your printer working at its best, clean it if it becomes soiled - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 100
on its stand (see page 102). To ship the printer a longer distance, you should repack it using the original box and packing materials. Follow the instructions below to prepare the printer for shipment. If you don't have the original packaging, you can purchase replacement packaging from - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 101
Maintaining and Transporting the Printer | 101 Caution: Always turn off the printer by pressing the P power button. During shutdown, the printer caps the print head and flushes it with cleaning liquid. This takes several minutes to complete. To prevent damage, never unplug the printer during this - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 102
, you should repack it using the original box and packing materials. If you don't have the original packaging, you can purchase replacement packaging from Epson. See page 10 for more information. Moving the Printer on the Stand When you need to move the printer a short distance, such as within - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 103
Maintaining and Transporting the Printer | 103 6. Unlock the front casters. 7. Carefully roll the printer to its new location, then lock the casters. Setting Up the Printer After Transportation Setting up the printer after transporting it is almost identical to setting it up for the first time. Keep - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 104
104 | Maintaining and Transporting the Printer • Cover the printer with a non-static cloth. This helps protect it from dust, which can interfere with the print head nozzles. Before returning the printer to use, follow these steps: 1. Turn on the printer and shake the white ink cartridge (see page 79 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 105
itself, print a status sheet from the control panel. See page 81 for instructions. • Review the FAQs at www.proimaging.epson.com for possible solutions. • If none of the suggested solutions in this chapter solves your problem, contact Epson as described under "Where To Get Help" on page 11. 105 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 106
: Paper Ink light light Paper release (ePlaten) light Power light Pause/reset light LCD display When your paper runs out, ink is low, or a problem occurs, a message appears on the LCD display, and the lights on the control panel come on or flash: Light Power light Paper light Status On - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 107
includes an explanation and instructions for correcting the problem: Message (in alphabetical order) CALL FOR SERVICE CANNOT OPEN INK COVER . If the message remains after restarting the printer several times, contact Epson as described on page 11. Something is obstructing the indicated ink cover - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 108
108 | Solving Problems Message (in alphabetical order) Explanation Response INK CARTRIDGE replacing ink cartridges, check the package and product code. Replace the ink cartridge with a genuine Epson ink cartridge. INK CARTRIDGE The ink cartridge is expended. Replace the ink cartridge; see page - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 109
Solving Problems | 109 Message (in alphabetical order) NO CARTRIDGE INSTALL INK CARTRIDGE NO MAINTENANCE TANK INSTALL THE RIGHT SIDE MAINTENANCE TANK NOT ENOUGH EMPTY SPACE REPLACE THE - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 110
110 | Solving Problems Message (in alphabetical order) Explanation Response PAPER OUT No paper ink cartridge was shaken. white ink cartridge as soon as possible. See page 79 for instructions. REPLACE MAINTENANCE TANK SOON The maintenance tank is almost Make sure you have a replacement full - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 111
WHITE INK CARTRIDGE Explanation There is a problem with the optional SpectroProofer. A non-genuine maintenance tank is installed. Response Note the error number and see your SpectroProofer manual for details. Replace the maintenance tank with a genuine Epson maintenance tank; see page 97. It - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 112
for instructions. • Align the print head. See page 87 for instructions. If these suggestions don't help, try the solutions in the following table. Problem Your head as described on page 87. Due to the special properties of Epson white ink, some settling of the ink components can occur over time. - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 113
problems using non-Epson media or a non-supported Epson 99 for cleaning instructions. ◗ If Epson Stylus Pro WT7900 is designed to work primarily with Epson film, it is possible to print on other selected Epson paper types. Check the Epson Pro Imaging website at www.proimaging.epson.com or your Epson - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 114
immediately. Contact Epson for assistance; see page 11 for details. If none of these suggestions help, try the solutions below. Problem The printer stops an error has occurred. Follow the instructions for the messages beginning on page 106. ◗ Follow the instructions beginning on page 83 to clean - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 115
are not what you expected, try the suggestions below: Problem Solution Your print has incorrect or garbled characters. ◗ they are within the printer's printable area. ◗ Paper is loaded incorrectly. Follow the instructions beginning on page 45 to reload the paper. ◗ Make sure PAPER SIZE CHECK and - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 116
media or a non-supported Epson paper type, you may need to adjust the settings for the paper in your printer software, or create custom paper settings using the printer's control panel; see page 73. • See the instructions included with the paper, and follow the paper manufacturer's guidelines. • For - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 117
Solving Problems | 117 Clearing Paper Jams When roll paper gets jammed in the printer, printing stops and you see a paper jam message on the LCD display. Follow - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 118
118 | Solving Problems 4. Open the front cover if necessary. 5. Carefully pull down the jammed paper. Caution: To avoid damaging the printer, do not touch the rollers, ink absorption - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 119
Problems | 119 Tip: Check the Epson Pro Imaging website at www.proimaging.epson. com for updated drivers and utilities that may become available. Uninstalling and Reinstalling the Driver If you need to uninstall and then reinstall the communication driver for any reason, follow the instructions - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 120
120 | Solving Problems 120 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 121
(stored in shipping container) Environmental specifications for the media you're using may be more restrictive; see page 45 if you're using Epson film. Electrical Specification Rated voltage Rated frequency Input frequency Rated current Power consumption Description 100 V to 240 V 50 to 60 Hz 49 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 122
B Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Media Roll - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 123
Specifications | 123 Cut Sheets Weight range 17 lb (64 g/m2) bond up to posterboard Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. Yields vary considerably - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 124
124 | Specifications 124 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 125
button Paper feed button (down) LCD display Paper source button See "Checking Error Messages and Lights" on page 106 for instructions on responding to problems indicated by the printer lights. Button P Power Pause/reset r Menu l Paper source Description Turns the printer on and off Stops - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 126
126 | Control Panel Summary Button d Paper feed (down) u Paper feed (up) OK Print head cleaning Ink open Description Feeds the paper forward when loaded. Press and hold to feed paper faster. When paper is unlocked, reduces paper suction Changes setting parameters within menu mode Feeds the paper - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 127
Control Panel Summary | 127 LCD Display Icons Icon Description Paper source icons Sheet Roll paper with Auto Cut On Roll paper with Auto Cut Off Platen gap icons Widest Wider Wide Narrow Roll paper icons Displays when a non-default ROLL PAPER MARGIN setting is selected in the PRINTER - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 128
128 | Control Panel Summary Menu Setting Summary Press the Menu button to enter menu mode and select the settings summarized here. Menu setting PRINTER SETUP menu PLATEN GAP PAGE LINE ROLL PAPER MARGIN PAPER SIZE CHECK PAPER SKEW CHECK AUTO NOZZLE CHECK PRINT NOZZLE PATTERN AUTO WT INK REFRESH - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 129
and settings; see page 82 for details. NETWORK STATUS SHEET Prints a sheet showing the network settings; see the on-screen Network Guide for details. JOB INFORMATION Prints a sheet showing information about the last 10 print jobs. CUSTOM PAPER Prints information about paper configurations you - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 130
details) PAPER THICKNESS Selects the paper type (Epson media) or thickness (non-Epson media) for aligning the print head. ALIGNMENT Selects Guide for details) NETWORK SETUP Select to enable or disable network printing. IP ADDRESS SETTING Select to set the IP address automatically or manually - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 131
126 C Cable power, 37 printer, 41 problems, 114, 115 requirements, 11 Cartridges, see head, 16 ClearProof Film, 45 Color problems, 112, 115 Connecting printer, 41 131 , 66 to 67 Cutter cutting paper manually, 56 ordering replacement, 10 replacing, printer, 122 Diagnosing problems, 105 Dimensions of - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 132
Epson, 11 Humidity requirements, 121 I Ink icons, 127 light, 16, 106 Ink cartridges checking status, 81 to 82, 88 to 89 installing, 37 to 40 ordering, 89 replacing, 88 to 91 safety instructions , 81 to 82 ordering, 10 replacing, 97 to 98 Manuals, how to use, 9 Margins default, 123 incorrect, 115 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 133
, 10 P Page Line setting, 56 Paper configuration settings, 73 to 75 custom settings, 113 cutting manually, 56 handling, 45 to 75 icons, 127 jams, 117 to 118 light, 106 non-Epson, 73 to 75 printable area, 123 problems, 116 to 118 removing from printer, 57 to 59 roll, see Roll paper sizes, 122 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 134
, Epson, 11 System requirements, 11 T Technical support, 11 Temperature requirements, 121 Test Print menu, 82 Time and date setting, 92 Total prints, checking, 82 Transporting printer, 100 to 103 Trim lines, printing control panel, 56 Troubleshooting, 105 to 119 U UltraChrome HDR ink cartridges - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 135
, 83 maintenance, 78 to 81 refreshing, 86, 104 replacing with cleaning liquid, 83, 129 shaking, 78 to 81 status in print head, 16 troubleshooting, 112 uneven print density, 112 Width of printer, 122 Windows installing software, 41 to 42 system requirements, 11 uninstalling software, 119 Index | 135 - Epson Stylus Pro WT7900 Designer Edition | User's Guide - Page 136
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