Epson U925 User Manual
Epson U925 - TM B/W Dot-matrix Printer Manual
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Epson U925 manual content summary:
- Epson U925 | User Manual - Page 1
TM-U925 User's Manual 400485705 - Epson U925 | User Manual - Page 2
parts DIP switches are on the bottom Power switch Cover open button Control panel Printer cover Control panel POWER ERROR RECEIPT OUT JOURNAL OUT SLIP RECEIPT FEED SLIP FEED Power connector Interface connector 14 1 8 1 25 1 6 2 31 13 Drawer connector Display - Epson U925 | User Manual - Page 3
alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than - Epson U925 | User Manual - Page 4
EMC and Safety Standards Applied Product Name: TM-U925 Model Name: M62UA The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON power supply.) Europe: CE Marking Safety: EN60950 North America: EMI: FCC/ICES-003 Class A Safety: UL 1950/CSA - Epson U925 | User Manual - Page 5
CE Marking The printer conforms to the following Directives and Norms Directive 89/336/EEC EN 55022 radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a - Epson U925 | User Manual - Page 6
GEREÄUSCHPEGEL Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz (Maschinenlärminformations- Verordnung-3. GSGV) ist der arbeitsplatzbezogene Geräusch-Emissionswert kleiner als 70 dB(A) (basierend auf ISO 7779). iv - Epson U925 | User Manual - Page 7
and Accessories ❏ Magnetic Ink Character Recognition (MICR) reader (factory installed option) ❏ Direct connection customer displays, DM-D102 and DM-D203 ❏ EPSON power supply unit, PS-170 (not required when the TM-U925 is connected to an intelligent module) ❏ EPSON ribbon cassette, ERC-31 (P) v - Epson U925 | User Manual - Page 8
DIP switches, and adjusting the paper near end detector. ❏ Chapter 2 contains information on using the printer, including the optional MICR reader. ❏ Chapter 3 contains troubleshooting information, including how to clean the optional MICR reader. Reference ❏ Chapter 4 contains specifications. Notes - Epson U925 | User Manual - Page 9
the Printer Operating the Control Panel 2-1 Buttons 2-1 Indicator lights 2-2 Slip Paper Handling 2-3 Using the Power Switch Cover 2-5 Using the MICR Reader (Option 2-5 Reading MICR characters on personal checks 2-5 Chapter 3 Troubleshooting Troubleshooting 3-1 General problems 3-1 Printing - Epson U925 | User Manual - Page 10
Chapter 4 Reference Information Printing Specifications 4-1 Character Specifications 4-2 Ribbon Specifications 4-3 MICR Specifications (Option 4-3 MICR use 4-4 Notes on MICR use 4-5 Paper Specifications 4-5 Electrical Characteristics 4-10 Reliability 4-12 Environmental Conditions 4-12 viii - Epson U925 | User Manual - Page 11
Opening and Closing the Printer Cover Use these instructions whenever you need to open or close the printer. Open the printer by pushing the cover-open button and then lifting the printer cover. Close the printer by pressing on the indentation on the right side of the printer cover until it audibly - Epson U925 | User Manual - Page 12
shows the items included for the standard specification printer. Printer Ribbon Paper roll Hexagonal lock screws Caution label Power 2 for information about the label. Removing the protective material The printer is protected during shipping by a piece of protective material that must be removed - Epson U925 | User Manual - Page 13
to Your Computer Follow the procedures below only when you use the printer as a single unit (not connected to an intelligent module). When you use the printer with the intelligent module, see the IM-403/405 User's Guide for details. You need an appropriate interface cable to connect your computer - Epson U925 | User Manual - Page 14
Follow the procedures below to connect a drawer to the printer only when you use the printer as a single unit (not connected to an intelligent module). When you use the printer with the intelligent module, see the IM-403/405 User's Guide for details. You need an appropriate drawer kick-out cable - Epson U925 | User Manual - Page 15
plan to connect a direct connection display module, follow the steps below. When you use the printer with the intelligent module, see the IM-403/405 User's Guide for details. 1. Make sure that the printer is turned off. 2. Plug the cable connector (provided with the direct connection display module - Epson U925 | User Manual - Page 16
, the power is supplied by the intelligent module. See the IM-403/405 User's Guide for details. CAUTION: Make sure that you use the EPSON PS-170 power supply. When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet - Epson U925 | User Manual - Page 17
connector, make sure that the power supply's power cord is unplugged; then grasp the connector at the arrow and pull it straight out. Grounding the Printer When you use the printer as a single unit (not connected to an intelligent module), you need an appropriate ground wire to ground your - Epson U925 | User Manual - Page 18
Installing the Ribbon Cassette Use Epson ERC-31 (P) ribbon cassette for your printer. CAUTION: Never turn the ribbon cassette's feed knob in the opposite direction of the arrow marked on the cassette. 1. Turn on the printer and open the printer cover. 2. Turn the ribbon cassette's knob two or three - Epson U925 | User Manual - Page 19
installed correctly, remove the cassette as described below and repeat steps 2 and 3 above. Note: To remove the ribbon cassette, grasp the ribbon cassette's tab and pull it out of the printer. See the illustration in step 2 above for the location of the tab. IInstalling the Paper Roll Use a paper - Epson U925 | User Manual - Page 20
. Correct Wrong 4. Insert the tip of the paper into the paper inlet and push it in until it is automatically detected and fed into the printer. 5. Tear off the paper on the cutter. If the paper was not fed far enough, press the RECEIPT FEED button to feed additional paper. 1-10 - Epson U925 | User Manual - Page 21
pull out the paper roll in the direction shown in the illustration. Paper release lever Self Test The self test lets you know if your printer is operating properly. You can run the self test with either roll paper or slip paper. Running the self test with roll paper 1. Make sure - Epson U925 | User Manual - Page 22
the character table. Continue to feed slip paper into the printer until the self test prints the following: ***completed*** The printer is ready to receive data as soon as it completes the self test. Note: If you want to pause the self test manually, press the SLIP FEED button. Press the SLIP FEED - Epson U925 | User Manual - Page 23
/XOFF DTR/DSR Factory settings OFF OFF OFF OFF OFF OFF OFF OFF * Effective when a direct connection display module is connected to the printer's display module connector. Transmission Speed Transmission Speed (BPS) 1200 2400 4800 9600 1-4 1-5 ON ON OFF ON ON OFF OFF OFF Setting Up the - Epson U925 | User Manual - Page 24
When pin 6 of the interface connector is used for the reset signal, the printer is reset at MARK on the RS-232C level. 2. When pin 25 of the interface connector is used for the reset signal, the printer is reset at SPACE on the RS-232C level or at HIGH on the TTL - Epson U925 | User Manual - Page 25
while removing the DIP switch cover to prevent an electric short, which can damage the printer. 1. Make sure the printer is turned off. 2. Remove the screw from the DIP switch cover. Then take off the DIP switch cover, as shown in the illustration below. DDSSWW1 - Epson U925 | User Manual - Page 26
it to the left as shown below. Then secure it with the screw. DSW DSW2 1 2 5. The new settings take effect when you turn on the printer. Adjusting the Paper Near End Detector The paper near end detector detects when the paper is almost gone by measuring the diameter of the paper - Epson U925 | User Manual - Page 27
table below. Distance A 10 mm (0.39 inch) 8 mm (0.32 inch) 6 mm (0.24 inch) 4 mm (0.16 inch) 2 mm (0.08 inch) Adjustment position number #1 #2 #3 #4 #5 Setting Up the Printer 1-17 - Epson U925 | User Manual - Page 28
the detecting lever moves freely after you finish the adjustment. 7. Re-install the paper roll, as described earlier in this chapter. 1-18 Setting Up the Printer - Epson U925 | User Manual - Page 29
ERROR RECEIPT OUT JOURNAL OUT SLIP RECEIPT FEED SLIP FEED Buttons These buttons can be disabled by the ESC c 5 command, but they work whenever the printer cover is open, even if they have been disabled by the ESC c 5 command. RECEIPT FEED Press the RECEIPT FEED button once to advance receipt paper - Epson U925 | User Manual - Page 30
paper. When the printer is in the printer conditions. POWER (green) The POWER light is on when the printer power is on. ERROR (red) The ERROR light is on or blinking when the printer printer is initialized. ❏ When the printer cover is open. ❏ When the printer , the printer waits until the print - Epson U925 | User Manual - Page 31
slip paper that matches the printer's specifications. See Paper Specifications in Chapter 4. Note: Be sure to install a paper roll in the printer even if you plan slip paper inlet using the right edge of the slip paper inlet as a guide. Make sure you insert the slip paper into the inlet as far as it - Epson U925 | User Manual - Page 32
, which reminds you how to insert slip paper, on the printer as shown in the illustration below, if necessary. CAUTION: Be sure to put the caution label exactly in the position shown. If you put it another place, such as over the slip paper inlet, the printer may be damaged. 2-4 Using the - Epson U925 | User Manual - Page 33
, install it as shown in the illustration below. Using the MICR Reader (Option) If your printer has the factory installed optional Magnetic Ink Character Recognition (MICR) reader that enables the printer to read and process MICR characters on personal checks, read this section. CAUTION: Be sure the - Epson U925 | User Manual - Page 34
are flat, without curls, folds, or wrinkles. 1. Wait until the computer sends the FS a 0 command to the printer, causing it to enter the MICR mode. The SLIP light blinks. 2. Turn the check over so that it is the paper inlet, using the right edge of the paper inlet as a guide. 2-6 Using the Printer - Epson U925 | User Manual - Page 35
immediately. The SLIP light quits blinking but stays on. 6. When printing and MICR reading are finished, the printer ejects the check and the SLIP light starts blinking again. 7. Remove the check by pulling it straight up Chapter 4 for further details on using the MICR reader. Using the Printer 2-7 - Epson U925 | User Manual - Page 36
2-8 Using the Printer - Epson U925 | User Manual - Page 37
Chapter 3 Troubleshooting Troubleshooting This chapter gives solutions to some of the more common printer problems. General problems The lights on the control panel do not come on. Make sure that the power supply cables are correctly plugged into the printer, the power unit, and to the power outlet. - Epson U925 | User Manual - Page 38
about 10 seconds. If the ERROR light is still flashing, contact a qualified service person. The ERROR light is off, but nothing is printed. Try to run the self test to check that the printer works properly. See the self test instructions in Chapter 1 to run the self test. If the self test does - Epson U925 | User Manual - Page 39
printer sounds like it is printing, but nothing is printed. The ribbon cassette may not be installed properly. See the instructions in Chapter 1. The ribbon may be worn out. Replace the ribbon cassette as described in Chapter 1. The printout is faint. The ribbon may be worn out. Replace the ribbon - Epson U925 | User Manual - Page 40
2. Cut the paper as shown in the illustration, using a pair of scissors or a knife; then remove the paper roll. cut 3. If the paper is caught in the automatic cutter blade, open the cutter blade by rotating the gear in the direction shown in the illustration. 3-4 Troubleshooting - Epson U925 | User Manual - Page 41
4. Move the OPEN LOCK lever on each side of the printer in the direction shown in the illustration; the cutter unit then opens automatically. OPEN LOCK 5. Pull the paper out head cover by loosening the screw on the right side of the cover, as shown in the illustration below. Troubleshooting 3-5 - Epson U925 | User Manual - Page 42
CAUTION: Do not touch the print head because it can be very hot after printing continuously for a long time. 7. Remove any paper from inside the printer. 8. If you removed the print head cover, replace the cover and secure the screw, as shown in the illustration below. 9. Close the cutter unit and - Epson U925 | User Manual - Page 43
LOCK levers. OPEN LOCK 10. Install the paper roll following the steps in Chapter 1; then close the printer cover. Cleaning the MICR Mechanism Foreign matter on any part of the MICR mechanism can cause MICR reading errors The size should be 63 x 152 mm (2.48 x 5.98"). (USA only) Troubleshooting 3-7 - Epson U925 | User Manual - Page 44
experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hex dump function, the printer prints all commands and other data in hexadecimal format along with a guide section to help you find specific commands. To use the - Epson U925 | User Manual - Page 45
High Low Normal Normal Depends Possible -- on DIP SW 2-4 Possible -- Possible Possible Copy Low Copy (long) -- Possible Selected Possible Note: *1 The printer automatically goes to low speed mode during bit image printing, regardless of the type of selected paper. *2 Print mode can be - Epson U925 | User Manual - Page 46
Character Specifications Number of characters: Alphanumeric characters: 95 Character structure: International characters: 32 Extended graphics: 128 × 8 pages (including space pages) 9 × 9 3-dot spacing (in half dot units) 7 × 9 2-dot spacing (in half dot units) Larger spacing can be set by using - Epson U925 | User Manual - Page 47
Part number ERC-31 (P) Color Purple Ribbon life 7,000,000 characters (when one Rating = ([total checks - number misread or not identified]/total checks) × 100 Check paper tested is EPSON standard check paper. Checks must be flat, without curls, folds, or wrinkles. Normal check paper with - Epson U925 | User Manual - Page 48
main parts (magnetic head, head holding roller, etc.) of wearing out.) MICR use Use the following procedure to read MICR characters. User Operation Printer Operation Transmits FS a 0 1 H. Mechanically switches to MICR mode and waits for a personal check to be loaded. The SLIP light blinks - Epson U925 | User Manual - Page 49
is not fed properly. ❏ The check waiting state is canceled using DLE ENQ 3. ❏ After a personal check is ejected, the SLIP light comes on and the printer does not proceed to the next operation until the check is removed. ❏ The check waiting time and the interval from when a check is inserted to - Epson U925 | User Manual - Page 50
Size: Width 69.5 mm ± 0.5 mm {2.74" ± 0.02"} Maximum 83 mm {3.27"} outside diameter: Thickness: 0.06 to 0.09 mm {.0024 to .0035"} Mass: 52.3 to 64.0 g/m2 {13.9 to 17 lbs} (JIS P8124) (45 to 55 Kg {20.41 to 24.94 lbs}/ 1000 sheets/788 mm × 1091mm {31.02" × 42.95"} Paper roll 10 mm {0.39"} or - Epson U925 | User Manual - Page 51
Ambient temperature and copy capability Copy capability is greatly influenced by the ambient temperature, so printing must be performed under the conditions described in the table below. Relationship between ambient temperature and number of copies Number of copies Ambient temperature (print mode - Epson U925 | User Manual - Page 52
on slip paper ❏ The slip paper must be flat, without curls or wrinkles, especially at the top edges. Otherwise, the paper may rub against the ribbon and become dirty. ❏ There must be no glue on the bottom edge of slip paper. It is desirable for the glue to be on the - Epson U925 | User Manual - Page 53
illustration below.) Be especially careful when slip paper is wide and has the glue on the right or left edge, since it may not feed in a straight line. OK to use Do not use Use carefully Use carefully Paper feed direction Glued area Slip paper glued area ❏ Since the slip insertion detector - Epson U925 | User Manual - Page 54
❏ Since the slip ejection detector uses a reflective photo detector, paper that has holes or dark portions with low reflection (less than 40% reflection) at the detector position must not be used. (See the illustration below.) 10mm (.39") Paper feed direction Make sure there are no holes and low - Epson U925 | User Manual - Page 55
Printing: Standby: Mean - approx. 1.8 A (when printing alphanumeric characters for maximum number printing on paper roll) Peak - approx. 8.0 A Mean - approx. 0.3 A Reference Information 4-11 - Epson U925 | User Manual - Page 56
and stamping once each for every 15 lines printed. 7,500,000 lines ❏ The printer is defined to have reached the end of its life when it cannot function properly 40°C {41° to 104°F} -10° to 50°C {14° to 122°F} (except for ribbon) 30 to 80% RH (at 30°C or more, the upper limit condition is 30°C, 80 - Epson U925 | User Manual - Page 57
-i - Epson U925 | User Manual - Page 58
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TM-U925
User’s Manual
400485705