Epson V11H181020SC Quick Start - Page 6

Any problems? If you don't find the solution to your problem here, see your MovieMate 25 User's Guide for more troubleshooting tips. No picture appears on the screen  Make sure MovieMate is turned on and warmed up. Turn on the main power switch on the front and then press the Power button.  Make sure the lens cover is off.  The image may be off the screen. Use the up/down and left/right lens shift dials to adjust its position. See section 5 at the left.  Make sure MovieMate is not tilted. Tilting it more than 5 degrees up or down may cause problems. Use the up/down lens shift dial to adjust the image position. The picture is blurry or out of focus  Adjust the focus using the focus ring. See section 5 at the left.  Make sure the lens cover is off.  Make sure MovieMate is placed the correct distance from the screen: no closer than 2.4 feet and no farther than 37 feet. The picture is taller on the left or right side Make sure MovieMate is level and facing straight ahead, at a 90-degree angle to the screen. The remote control doesn't work  Make sure the toggle switch is in the correct position: set to -123 to use the numeric buttons, or to Func.- to use the other functions of these buttons.  Check the batteries. Any questions? Look here for answers: MovieMate 25 User's Guide Instructions for all MovieMate features, including how to connect your game console, camcorder, satellite TV, or cable TV system. Telephone Support Services To use the Epson PrivateLine® Support service, call (800) 637-7661 and enter the PIN on the Epson PrivateLine Support card that came with your MovieMate. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You can also speak with a projector support specialist by dialing one of these numbers: U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Support for the subwoofer: Contact Aura™ Sound at (562) 447-1780 Toll or long distance charges may apply. Electronic Support Services Epson provides technical assistance through electronic support services 24 hours a day at http://support.epson.com. Epson is a registered trademark of Seiko Epson Corporation. MovieMate is a trademark and PrivateLine is a registered trademark of Epson America, Inc. General notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. © 2005 Epson America, Inc. 12/05 Printed in XXX CPD-20182