Epson WF-C20590 Users Guide - Page 332
Product Does Not Turn On or Off, Noise After Ink Installation, Software Installation Problems
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Noise After Ink Installation Software Installation Problems Parent topic: Solving Problems Product Does Not Turn On or Off If you cannot turn the product on or off, try these solutions: • If you cannot turn on your product, make sure the power cord is securely connected and hold down the power button a little longer. • If you cannot turn off your product, hold down the power button a little longer. If you still cannot turn off your product, unplug the power cord, plug the power cord back in, then turn your product on and off again using the power button. • Make sure the circuit breaker is in the ON position. If the circuit breaker is off, turn it on and turn on the power. If the circuit breaker turns off quickly, unplug the power cord and contact Epson. Parent topic: Solving Setup Problems Related tasks Checking the Circuit Breaker Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • The first time you install the ink cartridges, the product must charge its print head. Wait until charging finishes before you turn off the product, or it may charge improperly and use excess ink the next time you turn it on. • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic: Solving Setup Problems Software Installation Problems If you have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. Also make sure your system meets the requirements for your operating system. If you still have problems installing software, contact your system administrator. 332