Epson WorkForce 840 Quick Guide
Epson WorkForce 840 Manual
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- Epson WorkForce 840 | Quick Guide - Page 1
WorkForce® 840 Series Quick Guide Basic Copying, Printing, Scanning, and Faxing Maintenance Network Setup Solving Problems - Epson WorkForce 840 | Quick Guide - Page 2
Photos From the LCD Screen 16 Printing From Your Computer 17 Printing in Windows 17 Printing With a Macintosh 18 Selecting the Correct Paper Type 20 Faxing a Document 21 Connecting a Phone or Answering Machine 21 Setting Up Fax Features 22 Sending a Fax From the Control Panel 24 Receiving - Epson WorkForce 840 | Quick Guide - Page 3
Nozzles 29 Cleaning the Print Head 30 Checking Ink Levels 31 Purchasing Epson Ink Cartridges 31 Replacing Ink Cartridges 32 Network Setup 35 Wireless Network Setup 35 Wired (Ethernet) Network Setup 43 Solving Problems 47 Checking for Software Updates 47 Problems and Solutions 47 Where - Epson WorkForce 840 | Quick Guide - Page 4
Note: To turn off the "beep" heard when you press a button on the screen, or to reduce its volume, press Setup, select Printer Setup, select Sound, and adjust one of the settings. If you turn off the sound, the dialing sound made when you transmit a fax is also turned off. 4 Using the Control Panel - Epson WorkForce 840 | Quick Guide - Page 5
or increase the number of copies. Decrease the number of copies. C Cancel printing or clear settings for the mode you're using (Copy, Fax, etc.) x Start printing, copying, faxing, or scanning. You may see the following icons on the screen: Icon ADF Meaning The product is connected to a wired - Epson WorkForce 840 | Quick Guide - Page 6
(up to 250 sheets) or Epson Bright White paper (up to 200 sheets). For instructions on loading envelopes and legal-size paper, see your online User's Guide. Cassette 1 Cassette 2 1. To load paper, pull out either paper cassette. For cassette 2, remove the clear plastic cover before loading paper - Epson WorkForce 840 | Quick Guide - Page 7
using. 4 × 6-inch (10 × 15 cm) in cassette 1 only Letter- or A4-size LTR 4. Load the paper against the edge guide with the glossy or printable side face down. (Load letterhead or pre-printed paper with the top edge at the back of the paper cassette.) 4 × 6-inch (10 × 15 cm) in cassette 1 only - Epson WorkForce 840 | Quick Guide - Page 8
transparencies or paper with binder holes For automatic two-sided printing, use plain paper or Epson Bright White Paper. You can load up to 250 sheets edge guides. 4 × 6-inch (10 × 15 cm) in cassette 1 only Letter- or A4-size 6. Gently insert the paper cassette all the way into the printer. Then - Epson WorkForce 840 | Quick Guide - Page 9
other projects. You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Paper name Size - Epson WorkForce 840 | Quick Guide - Page 10
× 6 inches (102 × 152 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Bright White Paper Letter (8.5 × 11 inches [216 × 279 mm]) Epson Photo Quality Selfadhesive Sheets A4 (8.3 × 11.7 inches [210 × 297 mm]) Epson Iron-on Cool Peel Transfer Letter (8.5 × 11 inches paper [216 × 279 mm]) Part - Epson WorkForce 840 | Quick Guide - Page 11
Placing Originals for Copying, Scanning, or Faxing Before you copy, scan, or fax, place your documents or photos on the scanner glass Document Feeder (ADF). 1. Open the Automatic Document Feeder paper support, and then move the edge guide outward. Placing Originals for Copying, Scanning, or Faxing 11 - Epson WorkForce 840 | Quick Guide - Page 12
appears on the screen. Note: If you're using the 2-up Copy layout, make sure the originals are loaded as shown below. 4. Slide the edge guide against the originals, but not too tight. 12 Using the Automatic Document Feeder - Epson WorkForce 840 | Quick Guide - Page 13
5 × 7inch, 8 × 10-inch, letter-, or A4-size Epson photo paper (various types available) for instant photo reprints. See the online User's Guide for details. Copying a Document 1. Make sure your paper is loaded in one of the paper cassettes (see page 6). 2. Place your original document on the scanner - Epson WorkForce 840 | Quick Guide - Page 14
Size (to print at actual size), Custom Size (to select a percentage), Auto Fit Page (to automatically size the image to fit your paper), or one of the then 2. ■ To change the copy quality, select Quality, then choose Draft, Standard Quality, or Best. Note: To clear previously used copy settings - Epson WorkForce 840 | Quick Guide - Page 15
digital camera's memory card; just insert it into the memory card slot and you're ready to print. See the online User's Guide for instructions on copying memory card files between your Epson printer and a computer, and printing photos directly from your camera. Inserting the Card 1. Make sure your - Epson WorkForce 840 | Quick Guide - Page 16
the online User's Guide for instructions on printing photo greeting cards, layout sheets, and proof sheets. 1. Load several sheets of Epson photo paper in cassette 1 (various types available; see page 9). 2. Press if necessary and select Print Photos. 3. Select View and Print Photos. 4. Press l or - Epson WorkForce 840 | Quick Guide - Page 17
This section describes the basic steps for printing from a Windows® or Macintosh computer. For detailed instructions on printing, see the online User's Guide. Tip: It's a good idea to check for updates to your Epson product software; see page 47. Printing in Windows 1. Open a photo or document in - Epson WorkForce 840 | Quick Guide - Page 18
printing from Mac OS X 10.4, see your online User's Guide for instructions. 1. Open a photo or document in a printing program, open the File menu, and select Print. 2. Select your product as the Printer setting. Select your Epson product Click to expand 3. Click the arrow to expand the Print window - Epson WorkForce 840 | Quick Guide - Page 19
bottom of this window. Copy and page settings Application settings 5. Choose Print Settings from the pop-up menu, and select these print settings: Choose Print Settings Select your Paper Source and Media Type (see page 20) Select Grayscale if you don't want to print in color 6. For automatic duplex - Epson WorkForce 840 | Quick Guide - Page 20
or resume printing Select the print job printer icon in the Dock. Selecting the Correct Paper Type Select the correct Type (see page 17) or Media Type (see page 19) setting in your printer software so the ink coverage can be adjusted accordingly. For this paper/media Plain paper Epson Bright - Epson WorkForce 840 | Quick Guide - Page 21
can fax up to 30 pages at a time. Note: You can also send a fax from your computer using the Epson FAX Utility. For more information, see the online User's Guide. Breakdown . port on the back of the product. Connect one end of the cable to the telephone or answering machine, and connect the other end - Epson WorkForce 840 | Quick Guide - Page 22
's Guide for instructions on resetting them. Entering Your Sender Name 1. Press if necessary, then select Setup. 2. Press l or r and select Fax Settings. Then press l or r and select Header. 3. Select Fax Header. You see the fax keypad. 4. Use the keypad to enter the header information (see page 23 - Epson WorkForce 840 | Quick Guide - Page 23
fourth ring, you should set the product to pick up on the fifth ring or later: 1. Press if necessary, then select Setup. 2. Press l or r and select Fax Settings. 3. Select Communication, then Rings to Answer. 4. Press u or d to select the number of rings, then press OK. Select more rings than you - Epson WorkForce 840 | Quick Guide - Page 24
To set up and use a speed dial list or send a fax from your computer using the Epson FAX Utility, see your online User's Guide. 1. Place your original(s) for faxing (see page 11). 2. Press if necessary and select Fax. To fax a two-sided document, place your document in the Automatic Document Feeder - Epson WorkForce 840 | Quick Guide - Page 25
light is off, press . Note: To change the number of rings before the product answers, see page 23. If you run out of paper during printing, you see an error message. Load more paper and press x to continue. Manually Receive a Fax If you use a voicemail service provided by the phone company instead - Epson WorkForce 840 | Quick Guide - Page 26
Mac OS X 10.6, see "Scanning With Mac OS X 10.6" on page 28. 1. Place your original document or photo as shown on page 11. 2. Press if necessary and select Scan. 3. Press l or r to select one see its icon in Windows Explorer or Macintosh Finder, or as an attachment in your email application. - Epson WorkForce 840 | Quick Guide - Page 27
instructions, see the online User's Guide. 1. Place your original document or photo as shown on page 11. 2. Do one of the following to start Epson Scan: ■ Windows: Double-click the EPSON Scan icon on your desktop. ■ Mac OS X 10.4 and 10.5: Double-click EPSON Scan in Applications > Epson Software - Epson WorkForce 840 | Quick Guide - Page 28
image is scanned and you see its icon in Windows Explorer or Macintosh Finder. Scanning With Mac OS X 10.6 You can scan original documents your product. 2. If you would like to select scan settings, such as Color Restoration and file save settings, click Show Details. 3. Click the Scan button - Epson WorkForce 840 | Quick Guide - Page 29
Maintaining Your Product Follow the instructions in this chapter to check and clean the print head nozzles, check ink levels, and replace ink cartridges. If you need to align the print head, see the online User's Guide. Checking the Print Head Nozzles If your printouts are faint or have gaps in them - Epson WorkForce 840 | Quick Guide - Page 30
product on and wait at least six hours to let any dried ink soften. Then try cleaning the print head again. If quality does not improve, one of the ink cartridges may need to be replaced. If that doesn't help, contact Epson as described on page 53. If you do not use your product often, it is a good - Epson WorkForce 840 | Quick Guide - Page 31
screen. To check the ink levels with your Windows or Macintosh software, see the instructions in your online User's Guide. Note: Printing stops when an ink cartridge is expended. If a color cartridge is expended, you may be able to continue printing temporarily with black ink; see the online User - Epson WorkForce 840 | Quick Guide - Page 32
order or purchase new ink cartridges: Ink color Black Cyan Magenta Yellow High-capacity 126 126 126 126 Extra High-capacity 127 127 127 127 Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result - Epson WorkForce 840 | Quick Guide - Page 33
LCD screen, press Setup, select Maintenance, then select Ink Cartridge Replacement. 3. Raise the scanner. 4. Open the cartridge cover. Then squeeze the tab on the cartridge and lift it up. Dispose of it carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your - Epson WorkForce 840 | Quick Guide - Page 34
product while ink is charging or you'll waste ink. If you see an ink replacement message on the LCD screen, press OK and press down all the cartridges securely. Then press OK again. If you remove a low or expended ink cartridge, you cannot reinstall and use the cartridge. 34 Replacing Ink Cartridges - Epson WorkForce 840 | Quick Guide - Page 35
you set up your network connection. Follow the instructions in this chapter only if you need additional help: ■ For wireless network setup, see below. ■ For wired network (Ethernet®) setup, see page 43. Wireless Network Setup You must install the software on every computer from which you want to - Epson WorkForce 840 | Quick Guide - Page 36
the AutoPlay window, click Run Setup.exe. When you see the User Account Control screen, click Yes or Continue. Windows XP: When you see the Software Installation screen, continue with step 4. Mac OS X: Double-click the Epson icon. 4. When you see this screen, click Install. Windows Mac OS X 36 - Epson WorkForce 840 | Quick Guide - Page 37
5. When you see this screen, select Wireless connection and click Next. 6. When you see this screen, select Set up printer for the first time, then click Next. 7. Mac OS X 10.6: At the next screen, click Next. Then skip to "Setting Up With the Touch Screen" on page 39. Wireless Network Setup 37 - Epson WorkForce 840 | Quick Guide - Page 38
USB cable connection, continue following the instructions on the screen. ■ If you selected Using printer buttons, continue with "Setting Up With the Touch Screen" on page 39. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me - Epson WorkForce 840 | Quick Guide - Page 39
Mac OS X 10.6, or you don't have a USB cable to set up the product on your wireless network, follow these steps to set it up using the product's touch screen: 1. Follow the instructions on the screen to start the product's wireless Setup the previous screen, select Setup Wizard, then repeat step 2. - Epson WorkForce 840 | Quick Guide - Page 40
trouble entering your network password, click Watch video overview to watch a short video tutorial on how to enter your network password. 4. Follow the on-screen instructions network, see "Network setup failed" on page 48. When installation is complete, remove the CD and restart your - Epson WorkForce 840 | Quick Guide - Page 41
the product software CD. 3. Windows 7 and Windows Vista: If you see the AutoPlay window, click Run Setup.exe. When you see the User Account Control screen, click Yes or Continue. Windows XP: When you see the Software Installation screen, continue with step 4. Mac OS X: Double-click the Epson icon - Epson WorkForce 840 | Quick Guide - Page 42
4. When you see this screen, click Install. Windows Mac OS X 5. When you see this screen, select Wireless connection and click Next. 6. When you see this screen, select The printer is already on my wireless network, then click Next. 42 Wireless Network Setup - Epson WorkForce 840 | Quick Guide - Page 43
you see the AutoPlay window, click Run Setup.exe. When you see the User Account Control screen, click Yes or Continue. Windows XP: When you see the Software Installation screen, go to step 4. Mac OS X: Double-click the Epson icon. 4. When you see this screen, click Install. Windows Mac OS X Wired - Epson WorkForce 840 | Quick Guide - Page 44
Next. 6. When you see the Network Setup screen, do one of the following: ■ For a first-time installation, choose Set up printer for the first time, then click Next. ■ If the printer has already been set up for network printing and you want to be able to print from an additional computer, choose The - Epson WorkForce 840 | Quick Guide - Page 45
to your router, access point, or hub with an Ethernet network cable, then click Next. 8. Mac OS X 10.6: Skip to step 14 on page 46. 9. Wait while the software is installed, then click Next to start network installation. 10. When you see the Firewall Warning screen, click Next. Note: If you see - Epson WorkForce 840 | Quick Guide - Page 46
13. If you see an Installation Complete screen that includes a Print Test Page button, click it to print a test page. 14. Click Finish, then follow the instructions on the screen to install the rest of your software. When installation is complete, remove the CD and restart your computer. 46 Wired ( - Epson WorkForce 840 | Quick Guide - Page 47
to your product software. Open your online User's Guide and select Download the Latest Software or visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada). With Windows, you can select Driver Update on the Maintenance tab in the printer settings window. You can also - Epson WorkForce 840 | Quick Guide - Page 48
. Cannot scan over the network ■ Epson Scan is not available in Mac OS X 10.6; see page 28 for scanning instructions. ■ If you cannot scan from the product's control panel, make sure you restarted your computer after installing the product software. Make sure Epson Event Manager is not being blocked - Epson WorkForce 840 | Quick Guide - Page 49
stops when an ink cartridge is expended. If a color cartridge is expended, you may be able to continue printing temporarily with black ink; see the online User's Guide for more information. If the black cartridge is expended, you must replace it to continue printing. Problems and Solutions 49 - Epson WorkForce 840 | Quick Guide - Page 50
Paper Feeding Problems If paper doesn't feed correctly, remove the paper and fan the sheets, then reload them as shown on page 6. Don't load paper above the tabs on the edge guides. If paper has jammed, follow the steps on the LCD screen. If necessary, check the following areas: 1. Lift the scanner - Epson WorkForce 840 | Quick Guide - Page 51
for jammed paper inside the printer. 5. If the error message is still not cleared, turn off the printer. Remove the power cord and disconnect the printer. Make sure both paper cassettes are removed. Carefully stand the printer on its side, then remove any paper. ADF Document Feeding Problems If - Epson WorkForce 840 | Quick Guide - Page 52
, brighter, or glossy side). ■ For the best print quality, use Epson papers (see page 9) and genuine Epson ink cartridges (see page 32). ■ Make sure the type of paper you loaded matches the paper type setting on the control panel or in your printer software (see page 20). ■ If you notice light or - Epson WorkForce 840 | Quick Guide - Page 53
to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: ■ Product name (WorkForce 840 Series) ■ Product - Epson WorkForce 840 | Quick Guide - Page 54
Instructions Before using your Epson product, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions occurs to the plug, replace the cord or consult printer to a computer or has only one correct orientation. are subject to rapid changes in heat or humidity, - Epson WorkForce 840 | Quick Guide - Page 55
scanner section while the product is copying, printing, scanning, or faxing. ■ Be careful not to trap your instructions. ■ When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak from the cartridges. ■ Always keep this guide - Epson WorkForce 840 | Quick Guide - Page 56
home (far right) position and the ink cartridges are in place. ■ Install a new ink cartridge immediately after removing a used one. Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing. ■ Do not shake ink cartridges after opening their packages, and do - Epson WorkForce 840 | Quick Guide - Page 57
Trade Name: Epson Type of Product: Multifunction printer Model: C423A FCC your local telephone company. The information associated with the services the equipment is to be connected are REN: 0. the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain - Epson WorkForce 840 | Quick Guide - Page 58
other entity, or individual. In order to program this information into your fax machine, follow the instructions in "Entering Fax Header Information" on page 22. According to the FCC's electrical safety advisory, we recommend that you may install an AC surge arrestor in the AC outlet to which this - Epson WorkForce 840 | Quick Guide - Page 59
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly - Epson WorkForce 840 | Quick Guide - Page 60
card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If Epson authorizes repair instead of exchange, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be repaired and sent back - Epson WorkForce 840 | Quick Guide - Page 61
, and lightning, improper electrical current, software problems, interaction with non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot be identified or reproduced, you will be held responsible for the costs incurred. THE WARRANTY AND REMEDY PROVIDED - Epson WorkForce 840 | Quick Guide - Page 62
instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. In addition to software program - Epson WorkForce 840 | Quick Guide - Page 63
Notices 63 - Epson WorkForce 840 | Quick Guide - Page 64
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WorkForce
840 Series
Quick Guide
Basic Copying, Printing, Scanning, and Faxing
Maintenance
Network Setup
Solving Problems
®