Epson WorkForce Pro WF-C4810 Notices and Warranty - Page 2

What Epson Will Do To Correct Problems in Year One 1 Months 1-12

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years, or 100,000 pages, whichever occurs first. A duplex print counts as two (2) sheets. Please note that coverage in year one of the Warranty Period is different from year two coverage. Epson also warrants that the included consumable ink cartridges will perform to the manufacturer's specified usage, which usage may expire before the expiration of the Limited Warranty for the printer 2. What Epson Will Do To Correct Problems in Year One (1) (Months 1-12): Advanced Exchange - Should your Epson product prove defective during the first year of the Limited Warranty period, please call Epson technical support. An Epson service technician will provide telephone diagnosis to determine whether the printer requires service. If service is required, Epson will, at its option, exchange or repair the printer without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you use an address in the United States, Canada, or Puerto Rico. You are responsible for securely packaging the defective unit and returning it to Epson within seven (7) working days of receipt of the replacement. Epson requires a debit or credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If Epson authorizes repair instead of exchange, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be repaired and sent back to you. You are responsible for securely packing the printer and for all costs to and from the Epson authorized service center. When Limited Warranty service involves the exchange of the printer or a part, the item replaced becomes Epson property. The replacement printer or part may be new or refurbished to the Epson standard of quality, and at Epson's option, may be another model of like kind and quality. Exchange products and parts assume the remaining period covered by this Limited Warranty. Customer data and applications cannot be restored and should be backed up by the customer. 3. What Epson Will Do To Correct Problems in Year Two (2) (Months 13-24): Return-For-Repair - Should your Epson product prove defective during year two (2) of the Limited Warranty period, please call Epson technical support. An Epson service technician will provide telephone diagnosis to determine whether the printer requires service. If Epson authorizes repair, Epson will instruct you to send your printer to Epson or its authorized service center, where the printer will be repaired and sent back to you. You are responsible for packing the printer securely in its original container or equivalent packaging. Ship the printer along with proof of the date of original purchase, to Epson or an Epson authorized service center. Epson will, at its option, repair or replace on an exchange basis the defective unit, without charge for parts or labor. When Limited Warranty service involves the exchange of the printer or a part, the item replaced becomes Epson property. The replacement printer or part may be new or refurbished to the Epson standard of quality, and at Epson's option, may be another model of like kind and quality. Exchange products and parts assume the remaining warranty period of the product covered by this Limited Warranty. Customer data and applications cannot be restored and should be backed up by the customer. Extended Service Plans: Please contact your dealer for information on purchasing extended service plans. 4. What This Limited Warranty Does Not Cover: A. Use outside the United States, Canada, or Puerto Rico is not covered. B. Excessive, continuous, or industrial use is not considered normal use. Damage, maintenance, or service from such use will not be covered under this Limited Warranty. C. This Limited Warranty is not transferable. D. This Limited Warranty does not cover any color change or fading of prints or reimbursement of materials or services required for reprinting. E. This Limited Warranty does not cover damage to the Epson product caused by parts or supplies not distributed by Epson. F. This Limited Warranty does not cover cartridges, ink bottles, ink supply units, or ink packs. G. This Limited Warranty does not cover damage to the unit caused by incorrectly loading ink into the product or loading the incorrect color/black ink or ink type into the product. H. This Limited Warranty does not cover damage to the unit or other property by incorrect handling of the cartridges, ink bottles, ink supply units, or ink packs. I. This Limited Warranty does not cover third-party parts, components, or peripheral devices added to the Epson product after its shipment from Epson (e.g., dealer or user-added boards or components). 2

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years, or 100,000 pages, whichever occurs first. A duplex print counts as two (2) sheets. Please note that
coverage in year one of the Warranty Period is different from year two coverage. Epson also warrants that
the included consumable ink cartridges will perform to the manufacturer’s specified usage, which usage may
expire before the expiration of the Limited Warranty for the printer
2.
What Epson Will Do To Correct Problems in Year One (1) (Months 1-12)
: Advanced Exchange —
Should your Epson product prove defective during the first year of the Limited Warranty period, please call
Epson technical support. An Epson service technician will provide telephone diagnosis to determine
whether the printer requires service. If service is required, Epson will, at its option, exchange or repair the
printer without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will
ship a replacement printer to you, freight prepaid, so long as you use an address in the United States,
Canada, or Puerto Rico. You are responsible for securely packaging the defective unit and returning it to
Epson within seven (7) working days of receipt of the replacement. Epson requires a debit or credit card
number to secure the cost of the replacement printer in the event that you fail to return the defective one. If
Epson authorizes repair instead of exchange, Epson will direct you to send your printer to Epson or its
authorized service center, where the printer will be repaired and sent back to you. You are responsible for
securely packing the printer and for all costs to and from the Epson authorized service center. When
Limited Warranty service involves the exchange of the printer or a part, the item replaced becomes Epson
property. The replacement printer or part may be new or refurbished to the Epson standard of quality, and
at Epson’s option, may be another model of like kind and quality. Exchange products and parts assume the
remaining period covered by this Limited Warranty. Customer data and applications cannot be restored and
should be backed up by the customer.
3.
What Epson Will Do To Correct Problems in Year Two (2) (Months 13-24)
: Return-For-Repair —
Should your Epson product prove defective during year two (2) of the Limited Warranty period, please call
Epson technical support. An Epson service technician will provide telephone diagnosis to determine
whether the printer requires service. If Epson authorizes repair, Epson will instruct you to send your printer
to Epson or its authorized service center, where the printer will be repaired and sent back to you. You are
responsible for packing the printer securely in its original container or equivalent packaging. Ship the
printer along with proof of the date of original purchase, to Epson or an Epson authorized service center.
Epson will, at its option, repair or replace on an exchange basis the defective unit, without charge for parts
or labor. When Limited Warranty service involves the exchange of the printer or a part, the item replaced
becomes Epson property. The replacement printer or part may be new or refurbished to the Epson standard
of quality, and at Epson’s option, may be another model of like kind and quality. Exchange products and
parts assume the remaining warranty period of the product covered by this Limited Warranty. Customer
data and applications cannot be restored and should be backed up by the customer.
Extended Service Plans
: Please contact your dealer for information on purchasing extended service plans.
4.
What This Limited Warranty Does Not Cover
:
A.
Use outside the United States, Canada, or Puerto Rico is not covered.
B.
Excessive, continuous, or industrial use is not considered normal use. Damage, maintenance, or service
from such use will not be covered under this Limited Warranty.
C.
This Limited Warranty is not transferable.
D.
This Limited Warranty does not cover any color change or fading of prints or reimbursement of
materials or services required for reprinting.
E.
This Limited Warranty does not cover damage to the Epson product caused by parts or supplies not
distributed by Epson.
F.
This Limited Warranty does not cover cartridges, ink bottles, ink supply units, or ink packs.
G.
This Limited Warranty does not cover damage to the unit caused by incorrectly loading ink into the
product or loading the incorrect color/black ink or ink type into the product.
H.
This Limited Warranty does not cover damage to the unit or other property by incorrect handling of the
cartridges, ink bottles, ink supply units, or ink packs.
I.
This Limited Warranty does not cover third-party parts, components, or peripheral devices added to the
Epson product after its shipment from Epson (e.g., dealer or user-added boards or components).