Eureka Pet Pal 3271AVZ Owner's Guide - Page 8

Thermal Cut-Off This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886. Problem Solving ! Make sure vacuum is turned off and power cord is unplugged. Problem Cause Solution Motor will not start. Power plug • Push plug securely into outlet, try another outlet or check circuit breaker. Power switch Thermal cut-off • Turn power switch to on ( I ). • See above. Vacuum does not clean carpet or bare floor. Dust cup and filter • Empty dust cup, clean and/or change filter. • If picking up fine dust, the dust cup may not look full, but a fine substance tends to reduce suction when it blocks air flow through the filter and screen. Refer to page 2 for filter maintenance. Make sure filter, screen and dust cup are installed properly. Belt Hose Bare floor setting Carpet height setting • Replace a worn, cut or out of shape belt. Page 4 • Remove clogs from the hose that restrict the airflow. Make sure hose is replaced into hose retainer. Page 5 • For bare floor cleaning, turn height adjustment knob to bare floor position. • For carpet cleaning, turn height adjustment knob to another position. No suction at the end of hose. Dust cup and filter Hose Turbo nozzle will not turn. Rotating brush • Empty the dust cup, clean and/or change the filter. • If picking up fine dust, the dust cup may not look full, but a fine substance tends to reduce suction when it blocks air flow through the filter and screen. Refer to page 2 for filter maintenance. Make sure filter, screen and dust cup are installed properly. • Remove clogs from the hose that restrict the airflow. Make sure hose is replaced into hose retainer. Page 5 • Check turbo nozzle for debris. Vacuum is hard to push. Burning smell; brush roll will not turn. Vacuum height setting Belt Belt • Adjust knob to a higher position. • Replace a worn, cut or out of shape belt. Page 4 • Check brush roll for debris. Page 4 • Replace broken or out of shape belt. Page 4 6 Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com