Garmin Edge 840/540 Owners Manual - Page 40
Adding Emergency Contacts, Requesting Assistance, Turning Incident Detection On and Off
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Adding Emergency Contacts Emergency contact phone numbers are used for the safety and tracking features. 1 From the Garmin Connect app, select or . 2 Select Safety & Tracking > Safety Features > Emergency Contacts > Add Emergency Contacts. 3 Follow the on-screen instructions. Your emergency contacts receive a notification when you add them as an emergency contact, and can accept or decline your request. If a contact declines, you must choose another emergency contact. Viewing Your Emergency Contacts Before you can view your emergency contacts on your device, you must set up your rider information and emergency contacts in the Garmin Connect app. Select > Safety & Tracking > Emergency Contacts. Your emergency contacts' names and phone numbers appear. Requesting Assistance NOTICE Before you can request assistance, you must enable GPS on your Edge device and set up emergency contact information in the Garmin Connect app. Your paired phone must be equipped with a data plan and be in an area of network coverage where data is available. Your emergency contacts must be able to receive emails or text messages (standard text messaging rates may apply). 1 Hold for five seconds to activate the assistance feature. The device beeps and sends the message after the five-second countdown is complete. TIP: You can select before the countdown is complete to cancel the message. 2 If necessary, select Send to send the message immediately. Turning Incident Detection On and Off NOTE: Your paired phone must be equipped with a data plan and be in an area of network coverage where data is available. 1 Select > Safety & Tracking > Incident Detection. 2 Select the activity profile to enable incident detection. NOTE: Incident detection is enabled by default for certain outdoor activities. Depending on the terrain and your riding style, false positives can occur. Cancelling an Automated Message When an incident is detected by your device, you can cancel the automated emergency message on your device or your paired phone before it is sent to your emergency contacts. Select Cancel > before the end of the 30-second countdown. Sending a Status Update After an Incident Before you can send a status update to your emergency contacts, your device must detect an incident and send an automated emergency message to your emergency contacts. You can send a status update to your emergency contacts informing them you are not in need of assistance. From the status page, select Incident Detected > I'm Okay. A message is sent to all emergency contacts. 34 Connected Features