Garmin aera 560 Automotive Owner's Manual - Page 46

Troubleshooting, Problem/Question, Solution/Answer - problems

Page 46 highlights

Appendix Troubleshooting Problem/Question Solution/Answer My aera never gets satellite signals. Take your aera out of parking garages and away from tall buildings and trees. Remain stationary for several minutes. My aera does not charge in my vehicle. Check the fuse in the vehicle power cable. Ensure the vehicle is turned on and is supplying power to the power outlet. Your aera can only charge between 32°F and 113°F (between 0°C and 45°C). If the aera is placed in direct sunlight or in a hot environment, it cannot charge. How do I clear all my user data? 1. Hold your finger on the lower-right corner of the aera screen while it is turning on. 2. Keep your finger pressed until the message appears. 3. Touch Yes to clear all user data. The aera is locked up/frozen. If the aera screen stops functioning, turn off the aera, and then turn on the aera. If this does not help, remove the battery and then reinstall the battery. The aera should operate normally. The touchscreen is not responding to my touches properly. 1. Turn off the aera. 2. Hold your finger on the screen and then press and hold the Power button. 3. Hold until the calibration screen appears. 4. Follow the on-screen instructions. My battery gauge does not seem accurate. Allow the unit to fully discharge, and then fully charge it (without interrupting the charge cycle). My phone will not connect to the aera. Touch Tools > Settings > Bluetooth. Verify that the Bluetooth field is set to Enabled. Ensure your phone is turned on and is less than 33 feet (about 10 meters) away from your aera. Go to www.garmin.com/bluetooth for more help. How do I know my aera is in USB mass storage mode? When your aera is in USB mass storage mode, a picture of an aera connected to a computer is shown. Also, you should see two new removable disk drives listed in My Computer. 40 aera 500 Series Owner's Manual

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aera 500 Series Owner’s Manual
Appendix
Troubleshooting
Problem/Question
Solution/Answer
My aera never gets
satellite signals.
Take your aera out of parking garages and away from tall buildings and trees. Remain stationary for several minutes.
My aera does not
charge in my vehicle.
Check the fuse in the vehicle power cable.
Ensure the vehicle is turned on and is supplying power to the power outlet.
Your aera can only charge between 32°F and 113°F (between 0°C and 45°C). If the aera is placed in direct sunlight or in a hot
environment, it cannot charge.
How do I clear all my
user data?
1.
Hold your finger on the lower-right corner of the aera screen while it is turning on.
2.
Keep your finger pressed until the message appears.
3. Touch
Yes
to clear all user data.
The aera is locked
up/frozen.
If the aera screen stops functioning, turn off the aera, and then turn on the aera. If this does not help, remove the battery and then
reinstall the battery. The aera should operate normally.
The touchscreen is
not responding to my
touches properly.
1. Turn off the aera.
2.
Hold your finger on the screen and then press and hold the
Power
button.
3. Hold until the calibration screen appears.
4. Follow the on‑screen instructions.
My battery gauge does
not seem accurate.
Allow the unit to fully discharge, and then fully charge it (without interrupting the charge cycle).
My phone will not
connect to the aera.
Touch
Tools
>
Settings
>
Bluetooth
. Verify that the Bluetooth field is set to
Enabled
.
Ensure your phone is turned on and is less than 33 feet (about 10 meters) away from your aera.
Go to
www.garmin.com/bluetooth
for more help.
How do I know my aera
is in USB mass storage
mode?
When your aera is in USB mass storage mode, a picture of an aera connected to a computer is shown. Also, you should see two
new removable disk drives listed in
My Computer
.