Gateway C-141XL 8512715 - Gateway Notebook Reference Guide R3 for Windows Vist - Page 128

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CHAPTER 9: Troubleshooting The display is blank • Adjust the brightness using the system keys or Windows Mobility Center. For more information about adjusting the brightness, see "Adjusting brightness" on page 44. • Make sure the convertible notebook is not in Sleep or Hibernate mode. Press the power button. • The convertible notebook may be sending its display to an external monitor or projector. Press FN + F4 several times to toggle through the LCD panel, an external monitor or projector, or both. DVD drives Your convertible notebook does not recognize a disc • The disc may not be seated correctly in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so the retainers hold the disc in place. • Make sure that the disc label is facing up, then try again. • If you are trying to play a DVD, make sure that you have a DVD drive. For more information, see "Identifying drive types" on page 54. • The modular drive may not be inserted completely into the modular bay. Press the module into the bay, then try to access the disc again. • Try a different disc. Occasionally discs are flawed and cannot be read by the drive. • Some music CDs have copy protection software. You may not be able to play these CDs on your convertible notebook. • Your convertible notebook may be experiencing some temporary memory problems. Shut down and restart your convertible notebook. • Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 91. 120

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CHAPTER
9
: Troubleshooting
120
The display is blank
•
Adjust the brightness using the system keys or Windows
Mobility Center. For more information about adjusting
the brightness, see
“Adjusting brightness” on page 44
.
•
Make sure the convertible notebook is not in Sleep or
Hibernate mode. Press the power button.
•
The convertible notebook may be sending its display to
an external monitor or projector. Press
F
N
+
F4
several
times to toggle through the LCD panel, an external
monitor or projector, or both.
DVD drives
Your convertible notebook does not recognize a disc
•
The disc may not be seated correctly in the tray. When
you place a disc on the tray, make sure that you press
the disc firmly onto the spindle so the retainers hold the
disc in place.
•
Make sure that the disc label is facing up, then try again.
•
If you are trying to play a DVD, make sure that you have
a DVD drive. For more information, see
“Identifying
drive types” on page 54
.
•
The modular drive may not be inserted completely into
the modular bay. Press the module into the bay, then
try to access the disc again.
•
Try a different disc. Occasionally discs are flawed and
cannot be read by the drive.
•
Some music CDs have copy protection software. You
may not be able to play these CDs on your convertible
notebook.
•
Your convertible notebook may be experiencing some
temporary memory problems. Shut down and restart
your convertible notebook.
•
Clean the disc. For more information, see
“Cleaning CDs
or DVDs” on page 91
.