Gateway FX400S 8510754 - Gateway Computer User Guide
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- Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 1
Gateway Computer User Guide - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 2
- Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 3
Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 Accessories - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 4
front bezel 53 Installing memory 54 Replacing the system battery 56 6 Troubleshooting 59 Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 Diskette drive 63 DVD drives 64 File management 64 ii www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 5
Hard drive 65 Internet 66 Keyboard 67 Memory 68 Memory card reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway drivers 89 Making sure your broadband connection works 90 Naming the computers - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 6
iv www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 7
Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using Do More With Gateway • Using online help • Contacting Gateway 1 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 8
with the best product possible. Please read this manual carefully to familiarize yourself with our range of services and support. We have highlighted some basic care and safety information to help you keep your computer in good operating condition. Gateway stands behind our value proposition to our - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 9
Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway eSupport Web site at support.gateway.com. www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 10
a hard drive. Product Support Click Product Support to view a list of all the products that Gateway supports. Downloads Click Downloads, then click My Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your computer - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 11
Support Help and Support Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 12
Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support Help and Support and contain the BigFix monitors your computer for problems and conflicts. problem, click on that icon to open BigFix. To start BigFix: ■ Click Start, All Programs, Accessories, System - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 13
been included on your hard drive. This guide includes information on using Windows, using the Internet, sending a fax, and changing power-saving settings as well as other topics. To access the Using Your Computer guide: ■ Click Start, All Programs, then click Gateway Documentation. Online help Many - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 14
contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on the side of your computer case. Website: gateway.com TOTeencchlhinSeSuupSpupppoportorrtHt:Pohusrousnp: ep:2o4rt1h - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 15
Chapter 2 Checking Out Your Gateway Computer • Identifying features • Locating your computer model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your computer • Purchasing accessories 9 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 16
Your computer hardware options and port locations may vary from the illustration below. DVD/CD drive USB port (optional) DVD/CD drive (optional) Diskette drive (optional) Memory card reader (optional) Power button/ Power indicator IEEE 1394 ports Headphone jack Microphone jack 10 www.gateway - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 17
, or other devices into the memory card reader. Press this button to turn the power on or off. You can also configure the power button to operate in Standby/Resume mode or Hibernate mode. The button lights when the computer is turned on. Plug IEEE 1394 (also known as Firewire® or i.Link®) devices - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 18
Chapter 2: Checking Out Your Gateway Computer Desktop PC Back Your computer includes the following components. Important Your computer hardware options and port locations may vary from the illustration below. Power connector Cover release lever Case cover thumbscrew Rear speaker jack (optional) - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 19
Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. the utility power is supplied at a nominal 115 volts at 60 Hz. The power supply should always be set to this when your computer is operating in the - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 20
Gateway Computer computer has three audio jacks, this jack is the headphone/analog speaker (line out) jack. Plug powered (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse peripheral device" on page 32. Plug a Personal System/2® (PS/2) keyboard into this port. Plug a - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 21
Support Phone: Tech Support Hours: Model: Online Support: Tech Support Phone: S/No: 9003702 Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 22
2: Checking Out Your Gateway Computer Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, visit Gateway's eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 23
space, try replacing your existing hard drive with a larger drive. USB flash drive Use a USB flash drive for storing files or transferring files to another computer. Uninterruptible power supplies A standby, uninterruptible power supply (UPS) protects your computer from data loss during a total - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 24
Chapter 2: Checking Out Your Gateway Computer 18 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 25
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Using the computer display • Installing peripheral devices 19 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 26
of time. Look away from your computer occasionally, and try to focus on distant objects. Setting up your computer desk and chair When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture. 20 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 27
supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Setting up your computer and computer same height and distance as the monitor. Sitting at your computer ■ Avoid bending, arching, or angling your wrists. Make sure that they are in gateway.com 21 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 28
, your system will be damaged. Make sure this switch is set correctly for your location before turning on your computer. In the United States, the utility power is supplied at a nominal 115 volts at 60 Hz. The power supply should always be set to this when your computer is operating in the - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 29
on-screen instructions to set up your computer. Important Your computer has a built-in variable speed fan. In addition, your computer uses a powerful processor which produces heat. Both the system fan and see the documentation that came with the device for setup instructions. www.gateway.com 23 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 30
which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Turning off your computer Warning When you turn off your computer, certain components in the power supply and system board remain energized. In order to remove all - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 31
it on again. Important If your computer does not turn off, press and hold the power button for about five seconds, then release it. As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts. www.gateway.com 25 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 32
a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document. 26 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 33
to move the cursor up, down, right, or left. Press these keys to type numbers when the numeric keypad (NUM LOCK) is turned on. www.gateway.com 27 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 34
Getting Started Using the mouse The mouse is a device that controls the pointer movement on the computer display. This illustration shows the standard mouse. Right button Left button Scroll wheel As you move move through a document. This feature is not available in all programs. 28 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 35
other mouse settings, see "Changing the mouse or touchpad settings" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. For instructions on how to clean the mouse, see "Cleaning the mouse" on page 46 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 36
" on page 26. Tips & Tricks For instructions on how to adjust the volume in Windows, see "Adjusting the Volume" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Configuring the audio jacks If the - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 37
jack computer. computer, then start your communications program. Connecting to a cable or DSL modem or to a wired Ethernet network Your computer computer is equipped with a built-in Ethernet port. For information about setting up a wired or wireless Ethernet network, see "Networking Your Computer - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 38
or other peripheral device, see the device documentation and installation instructions. Your computer has one or more of the following ports: IEEE to your computer. For more information about port locations, see "Checking Out Your Gateway Computer" on page 9. IEEE 1394 and USB ports support plug- - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 39
Chapter 4 Using Drives and Ports • Using the diskette drive • Using the memory card reader • Using CD or DVD drives 33 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 40
and Ports Using the diskette drive The optional diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Drive Diskette slot Eject button activity light To use a diskette: 1 Insert the diskette into - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 41
computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone. Memory card reader slots Activity indicator Memory card types The memory card reader supports assigned a different drive letter (for example, the E: and F: drives) so data can be transferred from one memory - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 42
card, click Start, then click My Computer. Double-click the drive letter (for example, the E: drive), then double-click the file name. computer while the memory card reader access indicator is blinking. You could lose data. Also, remove the memory card from the reader before you turn off the computer - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 43
Using the CD or DVD drive Using the CD or DVD drive You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 44
Manual eject hole Eject (location varies) (location varies) button Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. To insert a CD or DVD: 1 Press the eject button on the CD or DVD drive button to close the tray. 38 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 45
your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Creating CDs and DVDs You can use the CD and DVD burning program on your computer to copy tracks from a music CD to your hard drive, copy or create data CDs and DVDs, create music CDs, create video - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 46
Chapter 4: Using Drives and Ports 40 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 47
Chapter 5 Maintaining Your Computer • Caring for your computer • Updating Windows • Protecting your computer from viruses • Cleaning your computer • Restoring your system • Opening the computer case • Adding memory and replacing the battery 41 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 48
for an extended period of time, unplug AC power. Updating Windows Windows Update is the online extension of Windows that helps you to keep your computer up-to-date. Use Windows Update to choose updates for your computer's operating system, software, and hardware. New content is added to the site - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 49
protecting your computer against viruses, click Start, then click Help and Support. Type the keyword viruses in the Search box , then click the arrow. To scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2005. Norton AntiVirus opens. www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 50
all on-screen instructions to remove the virus. 2 Turn off your computer and leave it off for at least 30 seconds. 3 Turn on your computer and rescan for the free, limited-time subscription to the Norton AntiVirus service when you purchased your computer. To update Norton AntiVirus after the free - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 51
that has a narrow, straw-like extension ■ Cotton swabs ■ A CD or DVD drive cleaning kit Cleaning the exterior Warning When you shut down your computer, the power turns off, but some electrical current still flows through your computer. To avoid possible injury from electrical shock, unplug the - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 52
(never directly on the screen), and wipe the screen with the cloth. Caution A flat panel display or computer LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based a circle, using a product made especially for the purpose. 46 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 53
for restoration in a hidden area of the hard drive. If you need to restore your computer to the original configuration, follow the instructions in the recovery help manual. To access the manual, click Start, All Programs, System Recovery, then click Recovery Help Manual. www.gateway.com 47 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 54
the vent holes of the power supply. ■ Touch a bare metal surface on the back of the computer. ■ Unplug the power cord and the modem and network cables. Before working with computer components, follow these guidelines: Never slide expansion cards or components over any surface. 48 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 55
network cable before opening the case. Removing the side panel To remove the side panel: 1 Follow the instructions in "Preventing static electricity discharge" on page 48. 2 Shut down your computer, then disconnect the power cord and modem, network, and all peripheral device cables. 3 Press the - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 56
Chapter 5: Maintaining Your Computer 6 Swing the side panel away from the computer, then lift the panel away from the computer. 50 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 57
Removing the front bezel Opening the case To remove the front bezel: 1 Remove the side panel. 2 Press on the three spring tabs while pulling the right side of the bezel away from the computer. 3 Swing the bezel toward the left, then remove the bezel from the computer. www.gateway.com 51 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 58
Chapter 5: Maintaining Your Computer Closing the case Replacing the side panel To replace the side panel: case notches, then swing the side panel toward the top of the computer to secure it into place. 3 Replace the side panel thumbscrew. 4 Reconnect the cables and power cord. 52 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 59
Replacing the front bezel To replace the front bezel: 1 Align the latch pins with the computer latch holes. Closing the case 2 Press the bezel firmly into place. www.gateway.com 53 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 60
5: Maintaining Your Computer Installing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory. To install or replace DIMM memory: 1 Remove the side panel by following the instructions in "Removing - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 61
, you hear a click. 6 Replace the side panel by following the instructions in "Replacing the side panel" on page 52. 7 Return your computer to its upright position. 8 Reconnect the cables and the power cord. 9 Turn on your computer. Windows starts and the Windows desktop appears. 10 Click Start - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 62
the side panel by following the instructions in "Removing the side panel" on page 49. 6 For more stability, place your computer on its side. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on the system board and note its orientation. You - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 63
the socket until it snaps into place. 10 Replace the side panel by following the instructions in "Replacing the side panel" on page 52. 11 Reconnect all external cables and the power cord. 12 Turn on your computer. 13 Open the BIOS Setup utility. 14 In the BIOS Setup utility, restore any settings - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 64
Chapter 5: Maintaining Your Computer 58 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 65
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 59 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 66
. ■ Make sure that your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 67
then enter the BIOS Setup utility by pressing and holding F1 while your computer restarts. Make sure that the IDE controllers are enabled. ■ Make sure that the drive is configured correctly by following the instructions in the drive documentation. ■ Reinstall the device driver. www.gateway.com 61 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 68
the disc. For more information, see "Cleaning CDs or DVDs" on page 46. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your computer. ■ DVDs and DVD drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 69
-checking on the diskette. For more information, see "Checking the hard drive for errors" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. If errors are detected and corrected, try using the diskette - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 70
. For more information, see "Checking the hard drive for errors" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. You see a "Non-system disk" or "Disk error" error message ■ Eject the diskette - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 71
the hard drive. To fix hard drive problems, run the Error checking program. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 72
your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. ■ Make sure that you do not have a problem with your modem. For more information, "Modem (dial-up)" on page 68. Help and Support For more information about troubleshooting Internet connections - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 73
Troubleshooting ■ The condition of the telephone lines in your residence or at your local telephone service ■ The condition of the Internet computers to which you connect and the number of users accessing those computers . ■ Reinstall the keyboard device driver. A keyboard character keeps repeating - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 74
more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search box , then click the arrow. Memory card reader Drive letters for the memory card slots do not appear in the My Computer window ■ Reboot your computer. Modem - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 75
Troubleshooting Your modem does not dial or does not connect ■ Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 12 to make sure that the connections have been made correctly. ■ Make sure that your computer services such - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 76
is a common problem that can cause the service service support. ■ See if the modem works with a different communications program. The problem may be with just one program. ■ Review the troubleshooting service provider equipment, or ISP limitations, may lower the speed even further. If your computer - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 77
computer. Some telephone cables do not meet required cable standards and may cause problems with the modem connection. ■ Shut down and restart your computer Support For more information about modem troubleshooting, click Start, then click Help and Support. Type the keyword modem troubleshooting - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 78
For more information, see "Adjusting the color depth" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Help and Support For more information about changing the screen resolution, click Start, then - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 79
Troubleshooting The color is not uniform Make sure that the monitor warms up for at screen and desktop settings" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Move the monitor away from - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 80
network troubleshooting, click Start, then click Help and Support. Type the keyword network troubleshooting in the Search box , then click the arrow. Passwords Your computer does not accept your password Make sure that CAPS LOCK is turned off, then retype the password. 74 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 81
Power Troubleshooting Your computer will not turn on ■ Make sure that your power cord is connected correctly to your computer. ■ If your computer is plugged into a surge protector, make sure that the surge protector to be the default printer, then click Set as Default Printer. www.gateway.com 75 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 82
6: Troubleshooting ■ Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You and Support For more information about printer troubleshooting, click Start, then click Help and Support. Type the keyword printer troubleshooter in - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 83
correctly. For more information, see "Configuring the audio jacks" on page 30. Help and Support For more information about sound troubleshooting, click Start, then click Help and Support. Type the keyword sound troubleshooter in the Search box , then click the arrow. www.gateway.com 77 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 84
6: Troubleshooting Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer, follow these recommendations before contacting Gateway Customer Care: ■ Make sure that your computer is connected correctly to a grounded AC outlet that is supplying power - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 85
Telephone support Telephone numbers Gateway offers a wide range of customer service, Customer Care, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone 800-846-2118 keypad to find answers to common problems - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 86
, additional product information and online documentation for Gateway-supplied hardware can be found in our Web site's Documentation Library. ■ This user guide and the Using Your Computer guide. ■ The software publisher's Web site. Help and Support For more how-to information about Windows, click - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 87
Chapter 7 Networking Your Computer • Introducing networking • Creating an Ethernet network • Testing your network • Sharing your resources • Troubleshooting your Ethernet network 81 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 88
files by using recordable media. In addition, you can map a drive on a networked computer to another computer, and access the files as if they were located on the hard drive of the computer you are using. Sharing peripheral devices Each computer that is connected to the network can share the same - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 89
you will use. Gateway products support wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection. Wireless Ethernet network A wireless Ethernet network is created by using radio emitters that may be embedded into your computer or plugged into it - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 90
"Safety, Regulatory, and Legal Information" in your user's guide for general wireless regulatory and safety guidelines. To find out if your computer has an internal wireless device, check the device manager. from natural obstructions such as walls, floors, and doors. 84 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 91
the Internet. The network is made up of an access point, a cable or DSL modem, and your computers. The access point is the central control point for the network. Attached to the access point is the cable accessing a wired Ethernet, see "Using a wired Ethernet network" on page 87. www.gateway.com 85 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 92
■ 802.11g support - for next- System, click the Hardware tab, then click Device Manager. The Device Manager window opens. 3 Click the plus (+) in front of Network adapters. The wireless Ethernet device installed in your computer is listed. If one is not listed, you must install one. 86 www.gateway - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 93
, and cables connecting each of these components. The router is the central control point for the network. Attached to the router are all of your computers or Ethernet-ready devices. Also connected to the router is a cable or DSL modem that provides access to the Internet. www.gateway.com 87 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 94
for a router-based wired Ethernet network For a wired Ethernet network you need: ■ Two or more computers with Ethernet jacks ■ One router ■ One broadband Internet connection (optional) ■ Ethernet cables connecting all network running at the speed of the slowest rated component. 88 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 95
install Ethernet cards and drivers on the computers that do not have Ethernet already installed. To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at accessories.gateway.com. Use the documentation that comes with your Ethernet cards for instructions on installing the - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 96
. If the connection is not working, contact your Internet service provider. Important If you do not have a broadband connection specific instructions they have for setting up a network. Naming the computers and the workgroup Important You must give each computer on the network a unique Computer - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 97
talk to each other. One of several available protocols must be set up on each computer you plan to use on your network. We recommend you use the Transmission Control Protocol/Internet window opens. 2 Click/Double-click Network Connections. The Network Connections window opens. www.gateway.com 91 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 98
Computer 3 Right-click Local Area Connection, then click Properties. The Local Area Connection Properties dialog box opens. - OR - If you do not have a LAN connection setup, click Create a new connection and follow the instructions Protocol (TCP/IP) Properties dialog box opens. 92 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 99
to close the Network Connections window. 11 Repeat this procedure for every computer on your network. Where to go from here If you are setting network" on page 101. Setting up a wireless Ethernet network See the instructions that came with your access point or wireless access point router for - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 100
your wireless access point router, follow the instructions in "Setting up a network using . 3 Plug one end of the power adapter into the AC connector on the computer to the wireless access point router using a straight-through cable and turn the computer on. 7 From one of the computers gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 101
point network" on page 95). Clicking No means that you will need to manually add the access point (see "Adding an access point" on page 99 connected a computer to the access point router in Step 6, disconnect it. 13 Reset the power on your cable or DSL modem. 14 Restart all of your computers on the - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 102
Your Computer To a wireless network list, then click Connect. Follow the on-screen instructions to complete the wireless network connection. -OR- If you are the network in the Choose a wireless network list, go to "Configuring computer settings for an access point" on page 97. -OR- If your network - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 103
click Help and Support. Type the keyword connecting to wireless network in the Search box , then click the arrow. Configuring computer settings for an settings as those used by the access point. To configure computer settings with WEP security for an access point wireless Ethernet network - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 104
the This is a computer-to-computer (ad hoc) network; wireless access points are not used check box is not selected. 7 Click OK to close the Wireless Network Properties dialog box. Your network should be running. Go to "Testing your network" on page 104. Help and Support - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 105
and you know the access point is turned on, you need to add it manually. This typically happens when you set the access point's Allow Broadcast SSID to information, see "Configuring the access point" on page 94. To manually add an access point wireless Ethernet network: 1 With the Wireless Network - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 106
Chapter 7: Networking Your Computer 3 Click Add. The Linksys Properties dialog box opens. 4 Type the in The key is provided for me automatically check box. 8 Make sure that the This is a computer-to-computer (ad hoc) network; wireless access points are not used check box is not selected. 9 Click - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 107
click Help and Support. Type the computers to a router, and crossover cables, used to connect two computers. setting up a network for more than two computers and you will be connecting your network to from any network computer. The router can assign IP addresses to the computers on the network - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 108
power adapter into the AC connector on the router and the other end into a grounded, 110V electrical outlet. 2 Turn on your computers into the network connector on the computer. As each computer is connected to the router, . 4 Repeat Step 3 for each computer on the network. 5 For an Internet - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 109
computers and set up TCP/IP on them, you can configure your router using your Web browser. For these instructions, we assume that you are using the router to connect your network to a high-speed Broadband Internet connection through an Internet service one of the computers connected to the network - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 110
on your desktop computer ■ Turn off all of the devices, then power them back on ■ Refer to your router's or access point's troubleshooting information ■ Contact your Internet service provider Sharing that came with your router or access point for the correct procedure. 104 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 111
Sharing your resources To set up Internet Explorer on each computer on your Ethernet network: 1 Make sure that the router or access point is turned on and configured as instructed by your cable or DSL provider. 2 Click Start, right-click Internet, then click Internet Properties. The Internet - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 112
Chapter 7: Networking Your Computer 5 Click Next. The Network Connection Type screen opens. 6 Click Connect to the Internet, then click Next. The Getting Ready screen opens. 106 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 113
Sharing your resources 7 Click Set up my connection manually, then click Next. The Internet Connection screen opens. 8 Click the type of Internet connection you are setting up, then click Next. 9 Click Finish. 10 Repeat this procedure for each computer on your network. Go to "Accessing the Internet - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 114
included with your printer to install the printer drivers on each computer. Sharing drives or folders If you want to share a drive or folder, use the following instructions. To share drives or folders: 1 In My Computer or Windows Explorer, right-click the drive or folder that you want to share - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 115
access, then follow the on-screen instructions. - OR - If you have previously enabled remote file access and you want to share a drive or folder with others on the network full permissions to read and write to the shared drive or folder, click to select the Allow network users to change my files check box. - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 116
Share this printer. 5 Click OK. Using the network After the drives and printers on each network computer are shared, you can: ■ View shared drives and folders ■ Map a network drive ■ Open and copy files stored on other network computers ■ Print documents on network printers 110 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 117
90. 5 Double-click the name of the computer containing the drive or folder you want to view. All shared drives and folders are listed. Mapping a network drive After a drive or folder on one computer is mapped as a drive on another computer, the contents of the drive or folder can be accessed as if - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 118
My Computer window opens. 2 Browse to the network drive that contains the file you want to copy. 3 Browse to the file you want to copy. 4 Click the file. 5 Click Edit, then click Copy. 6 Double-click the folder where you want to copy the file to. 7 Click Edit, then click Paste. 112 www.gateway - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 119
Important Before you can print a file across the network, you must install the driver for the printer on the computer you are sending the file from. You can obtain the printer driver and installation instructions from the CD that shipped with your printer or from the manufacturer's Web site - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 120
Chapter 7: Networking Your Computer Troubleshooting Your Ethernet network Wired Ethernet network You cannot see the other computers on your network ■ Make sure that your Ethernet cable is plugged into the Ethernet jack on your computer. Make sure that the other end is plugged into a router. ■ Make - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 121
Wireless Ethernet network Troubleshooting Your Ethernet network You turned the wireless on, but it takes a while to connect. ■ When the wireless The Network and Internet Connections window opens. 2 Click/Double-click Network Connections. The Network Connections window opens. www.gateway.com 115 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 122
computer if other computers with the same network name are within range of your computer that both the WAP and the WLAN in the computer have matching WEP keys. You are in a to try entering ANY as the SSID, which will make the computer try to auto-detect the network. Your wireless network is listed - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 123
Appendix A Safety, Regulatory, and Legal Information • Safety information • Regulatory statements • Notices 117 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 124
cleaning the system. ■ Unplug the system from the wall outlet and refer servicing to qualified personnel if: ■ The power cord or plug is damaged. ■ Liquid has been spilled into the system. ■ The system does not operate properly when the operating instructions are followed. ■ The system was dropped - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 125
Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden facilities. Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. www.gateway.com 119 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 126
instructions, video rules. On the computer or modem card is See installation instructions for service may be required. The telephone company may request that you disconnect the equipment until the problem is resolved. The telephone company may make changes in its facilities, equipment, operations - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 127
for any person to use a computer or other electronic device to operation, and safety requirements. The Department does not guarantee the equipment will operate a single-line individual service may be extended by power utility, telephone lines, and internal metallic water pipe system gateway.com 121 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 128
safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as "Class 1 Laser Products" under a US Department of Health and Human Services (DHHS) Radiation Performance - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 129
Contact with them could be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 130
. Call Gateway to see if this program is available in your area. ■ If you need further assistance in recycling, reusing, or trading in your "end of life" product, you may contact us at the Customer Care number listed in your product's user guide and we will be glad to help you with - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 131
system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway companies. Macrovision statement If your computer has a DVD drive and an analog TV Out - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 132
Chapter 1: Safety, Regulatory, and Legal Information 126 www.gateway.com - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 133
49 CD cleaning 46 inserting 38 playing audio 39 recording 39 troubleshooting 61 CD drive identifying 37 locating drive 11 troubleshooting 61 cellular phone memory cards 35 Certificate of Authenticity 15 cleaning audio CD 46 case 45 CD 46 computer exterior 45 computer screen 46 www.gateway.com 127 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 134
camera locating serial port 14 locating USB port 11, 14 digital video camera locating IEEE 1394 port 11 DIMM See memory directional keys 27 diskette drive 34 troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 www - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 135
and Support topics 6 specifications 16 Firewire port 11, 32 folders opening 29 sharing 108 front bezel removing 53 replacing 53 function keys 26 G game multi-player 83 Gateway eSupport 16 model number 15 serial number 15, 16 Web address 3 Web site 3 Gigabit Ethernet 87 H hard drive troubleshooting - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 136
battery 56 devices 32 digital camera 32 digital video camera 32 front bezel 51 memory 54 peripheral devices 32 printer 32 scanner 32 side panel 49 system battery 56 Internet accessing 107 broadband connection 31 buttons 26 sharing access 82, 104 troubleshooting 66, 70 IP address entering 91 LAN 103 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 137
testing 104 troubleshooting 74, 114 using 110 network connection selecting 83 network jack 13 networking games 83 sharing devices 82 sharing drives 82 sharing Internet connections 82 sharing printers 82 streaming audio 82 streaming video 82 New Connection Wizard 104 non-technical support Accounting - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 138
and Play devices IEEE 1394 support for 32 USB support for 32 pointer 28 moving 29 ports See connections power button 11 connector 12 Hibernate mode 11 indicator 11 source problems 22 Standby/Resume 11 troubleshooting 75 turning off computer 24 turning on computer 23 power button 11 printer default - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 139
78 tutorial service 79 telephone support 78 testing network 104 training CD 80 classroom 80 Gateway Learning Libraries 80 Learn With Gateway 80 troubleshooting add-in cards 61 automated system 79 cards 61 CD drive 61 cleaning CD 46 cleaning DVD 46 computer startup 63 diskette drive 63 display - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 140
screen resolution 72 technical support 78 telephone support 78 Web site connection speed 66 turning off computer 11, 24, 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 4 updating Norton AntiVirus 43 - Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 141
- Gateway FX400S | 8510754 - Gateway Computer User Guide - Page 142
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Gateway Computer
User Guide