Gateway M275E 8512715 - Gateway Notebook Reference Guide R3 for Windows Vista - Page 129

Cleaning CDs - audio drivers

Page 129 highlights

www.gateway.com An audio CD does not produce sound • Make sure that the CD label is facing up, then try again. • Some music CDs have copy protection software. You may not be able to play these CDs on your convertible notebook. • Make sure that the volume control on your convertible notebook is turned up. For more information about using your volume control, see "Adjusting the volume" on page 47. • Make sure that the Windows volume control is turned up. For instructions on how to adjust the volume control in Windows, see "Adjusting the volume" on page 47. • Make sure that Mute controls are turned off. • Make sure that headphones are not plugged into the headphone jack on the convertible notebook. • If you are using powered speakers, make sure that they are plugged in and turned on. • Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 91. • Your convertible notebook may be experiencing some temporary memory problems. Shut down and restart your convertible notebook. • Reinstall the audio device drivers. For more information, see "Recovering pre-installed software and drivers" on page 92. A DVD movie will not play • Make sure that the label or side you want to play is facing up, then try again. • Make sure that you have a DVD drive. For more information, see "Identifying drive types" on page 54. • Shut down and restart your convertible notebook. • Clean the DVD. For more information, see "Cleaning CDs or DVDs" on page 91. • Make sure that the disc's regional code and your DVD drive's regional code match. • Make sure that a DVD player program has been installed on your convertible notebook. For instructions on playing a DVD, see "Playing music and movies" in your online User Guide. 121

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www.gateway.com
121
An audio CD does not produce sound
Make sure that the CD label is facing up, then try again.
Some music CDs have copy protection software. You
may not be able to play these CDs on your convertible
notebook.
Make sure that the volume control on your convertible
notebook is turned up. For more information about
using your volume control, see
“Adjusting the volume”
on page 47
.
Make sure that the Windows volume control is turned
up. For instructions on how to adjust the volume control
in Windows, see
“Adjusting the volume” on page 47
.
Make sure that Mute controls are turned off.
Make sure that headphones are not plugged into the
headphone jack on the convertible notebook.
If you are using powered speakers, make sure that they
are plugged in and turned on.
Clean the disc. For more information, see
“Cleaning CDs
or DVDs” on page 91
.
Your convertible notebook may be experiencing some
temporary memory problems. Shut down and restart
your convertible notebook.
Reinstall the audio device drivers. For more information,
see
“Recovering pre-installed software and drivers” on
page 92
.
A DVD movie will not play
Make sure that the label or side you want to play is
facing up, then try again.
Make sure that you have a DVD drive. For more
information, see
“Identifying drive types” on page 54
.
Shut down and restart your convertible notebook.
Clean the DVD. For more information, see
“Cleaning CDs
or DVDs” on page 91
.
Make sure that the disc’s regional code and your DVD
drive’s regional code match.
Make sure that a DVD player program has been installed
on your convertible notebook. For instructions on
playing a DVD, see “Playing music and movies” in your
online
User Guide
.