Gateway M505 Gateway M505 Notebook User's Guide
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- Gateway M505 | Gateway M505 Notebook User's Guide - Page 1
Gateway M505 Notebook user'sguide Customizing Troubleshooting - Gateway M505 | Gateway M505 Notebook User's Guide - Page 2
- Gateway M505 | Gateway M505 Notebook User's Guide - Page 3
Keyboard area 8 Identifying your model 10 Gateway model number 10 Gateway serial number 10 Microsoft Certificate of Authenticity 11 Finding your specifications 12 Accessories 13 2 Getting Started 15 Safety instructions 16 General tips 16 Using the battery 17 Using the AC adapter 17 Basic - Gateway M505 | Gateway M505 Notebook User's Guide - Page 4
fast infrared 38 3 Getting Help 39 Help and Support 40 Searching for a topic 40 Do More With Gateway 41 Online help 42 Gateway Web site 43 Using eSupport 43 4 Windows Basics 71 Connecting to a Web site 72 Downloading files 73 Using e-mail 74 Sending e-mail 74 Checking your e-mail 75 ii - Gateway M505 | Gateway M505 Notebook User's Guide - Page 5
the Windows Media Player 95 Using the audio/video controls 97 Locating the controls 97 Understanding the AV controls LCD panel 99 Using the subwoofer 100 Using the Gateway M505 Music Player 101 Using the DVD/CD-RW or DVD-RW/CD-RW drive 103 Identifying drive types 103 Inserting a CD or DVD - Gateway M505 | Gateway M505 Notebook User's Guide - Page 6
154 Changing advanced settings 155 Activating and using Hibernate mode 156 9 Traveling with Your Gateway M505 159 Packing your notebook 160 Traveling by air 160 Modem 160 Radio frequency wireless connections 161 Files 161 Security 162 Power 163 Additional tips 163 10 Customizing Your - Gateway M505 | Gateway M505 Notebook User's Guide - Page 7
Your Gateway M505 179 Benefits of networking 180 Sharing a single Internet connection 180 Sharing drives 180 Sharing peripheral devices 181 Streaming audio and video files 181 Playing multi-player games 181 Selecting a network connection 182 Wired Ethernet network 182 Wireless Ethernet - Gateway M505 | Gateway M505 Notebook User's Guide - Page 8
15 Upgrading Your Gateway M505 229 Adding and removing a PC Card 230 Preventing static electricity discharge 232 Adding or replacing memory 234 Replacing the hard drive kit 238 16 Troubleshooting 243 Safety guidelines 244 First steps 245 Software support tools 245 Troubleshooting 246 Audio - Gateway M505 | Gateway M505 Notebook User's Guide - Page 9
Internet 253 Keyboard 254 Memory 255 Memory card reader 255 Modem (dial-up 256 Mouse 260 Networks 260 Operating system 260 Passwords 261 PC Cards 261 Power 262 Printer 263 Sound 265 Video 265 Telephone support 267 Before calling Gateway Technical Support 267 Telephone numbers 268 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 10
viii - Gateway M505 | Gateway M505 Notebook User's Guide - Page 11
Out Your Gateway M505 This chapter introduces you to the basic features of your notebook. Read this chapter to learn: ■ How to identify the features of your Gateway notebook your notebook Tips & Tricks You can download an electronic copy of this guide from support.gateway.com/support/manlib/. 1 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 12
Chapter 1: Checking Out Your Gateway M505 Front LCD panel release latch DVD/CD-RW or DVD-RW/CD-RW drive Subwoofer bay IR sensor Component Icon DVD/CD-RW or DVD-RW/CD-RW drive LCD panel release latch IR sensor Subwoofer bay Description Insert CDs or DVDs into this drive. For more information, - Gateway M505 | Gateway M505 Notebook User's Guide - Page 13
this slot. For more information, see "Adding and removing a PC Card" on page 230. Insert an SD (Secure Digital) memory card from a digital camera, MP3 player, PDA, or cellular telephone into this memory card reader. For more information, see "Using the SD memory card reader" on page 134. Secure your - Gateway M505 | Gateway M505 Notebook User's Guide - Page 14
Chapter 1: Checking Out Your Gateway M505 Right side Component USB ports Ventilation fan USB ports Ventilation fan Icon Description Plug USB (Universal Serial Bus) devices (such as a diskette drive, flash drive, Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into these ports. - Gateway M505 | Gateway M505 Notebook User's Guide - Page 15
port (4-pin) Microphone jack Component Power connector Monitor port S-Video out jack Modem jack Ethernet jack Microphone jack Icon Description page 36 and "Networking Your Gateway M505" on page 179. Plug a microphone into this jack. Line in jack Connect an external audio input source (such as a - Gateway M505 | Gateway M505 Notebook User's Guide - Page 16
Gateway M505 devices (such as a diskette drive, flash drive, Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port. Plug drive, or MP3 player) into the 4-pin or 6-pin IEEE 1394 port. For more information, see "Connecting a digital video camera" on page 137. 6 www.gateway. - Gateway M505 | Gateway M505 Notebook User's Guide - Page 17
Bottom Memory bay cover Hard drive protector Bottom Component Memory bay cover Hard drive protector Hard drive bay Battery bay Battery release latch Battery lock latch Hard drive bay Battery bay Battery release latch Battery lock latch Icon Description Open this cover to install memory modules. - Gateway M505 | Gateway M505 Notebook User's Guide - Page 18
Chapter 1: Checking Out Your Gateway M505 Keyboard area For information on using your keyboard, see "Using the keyboard" on page 28. Keyboard Status indicators Audio controls Power button Multi-function buttons Speaker Component Keyboard Power button Touchpad Speaker Icon Description Provides - Gateway M505 | Gateway M505 Notebook User's Guide - Page 19
the DVD Player. For more information, see "Using the audio/video controls" on page 97. Inform you of the power status, when a drive is being used, or when a button has been pressed that affects how the keyboard is used. For more information, see "Status indicators" on page 25. www.gateway.com 9 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 20
notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance. Gateway model number Gateway serial number You can locate the Gateway serial number: ■ Printed on a white sticker on the bottom or - Gateway M505 | Gateway M505 Notebook User's Guide - Page 21
Identifying your model Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system. www.gateway.com 11 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 22
1: Checking Out Your Gateway M505 Finding your specifications For more information about your notebook, such as memory size, memory type, and hard drive size, visit Gateway's eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed - Gateway M505 | Gateway M505 Notebook User's Guide - Page 23
buy an additional battery so you can swap batteries when necessary. See "Changing batteries" on page 147 for more information. Carrying cases Gateway has large-capacity carrying cases if you need additional space for accessories or supplies. Drives Use a diskette drive or USB flash drive for storing - Gateway M505 | Gateway M505 Notebook User's Guide - Page 24
Chapter 1: Checking Out Your Gateway M505 Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents. 14 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 25
2 Getting Started This chapter provides basic information about your Gateway notebook. Read this chapter to find out how to: ■ Connect the AC adapter ■ Start and turn off your notebook ■ Identify the status indicators ■ Use the keyboard ■ Use the EZ Pad touchpad ■ Connect the modem ■ Connect to an - Gateway M505 | Gateway M505 Notebook User's Guide - Page 26
around. For more information, see "Traveling with Your Gateway M505" on page 159. ■ Do not drop your notebook or subject it to other physical shocks. ■ To completely turn off all notebook power, turn your notebook off, remove the battery, and disconnect the AC adapter from the electrical outlet - Gateway M505 | Gateway M505 Notebook User's Guide - Page 27
and may result in heat damage. ■ Protect your notebook, battery, and hard drive from environmental hazards such as dirt, dust, food, liquids, temperature extremes, and overexposure to sunlight. ■ Replace only with a Gateway M505 battery to avoid risk of fire or explosion. For more information - Gateway M505 | Gateway M505 Notebook User's Guide - Page 28
devices or replacing memory modules, always follow installation instructions closely. Except for replacing memory or the hard drive, do not attempt to service your notebook yourself. (See "Using eSupport" on page 43 and "Telephone support" on page 267 for service information.) Connecting the - Gateway M505 | Gateway M505 Notebook User's Guide - Page 29
until it snaps into place. 3 Slide the battery lock into the locked position. 4 Connect the power cord to the AC adapter. Warning Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged - Gateway M505 | Gateway M505 Notebook User's Guide - Page 30
. 8 If the battery charge indicator does not show a full charge after 24 hours, contact Gateway Technical Support at support.gateway.com/support/ask_gateway.asp. Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC - Gateway M505 | Gateway M505 Notebook User's Guide - Page 31
Connecting the AC adapter Protecting from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to far above has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. www.gateway.com 21 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 32
keyboard. Power button The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode. For instructions on changing the power button mode, see "Changing power settings" on page 152. 3 If you are starting your notebook for the first time, follow the - Gateway M505 | Gateway M505 Notebook User's Guide - Page 33
without turning your notebook off, it may enter a power-saving mode called Standby. While in Standby, the standby indicator lights. If your notebook is in Standby mode, pressing the power button to "wake" it up. For more the power button for about five seconds, then release it. www.gateway.com 23 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 34
off: 1 Press and hold the power button for about five seconds, then release it. 2 Unplug the power cord and remove the battery for more than 10 seconds. As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts - Gateway M505 | Gateway M505 Notebook User's Guide - Page 35
and when a button has been pressed that affects how the keyboard is used. Hard drive Standby Power Wireless Ethernet Battery charge Caps lock Pad lock Indicator Wireless Ethernet Power Icon Description The wireless Ethernet emitter is turned on. The LED shows your notebook's power status. ■ LED - Gateway M505 | Gateway M505 Notebook User's Guide - Page 36
Chapter 2: Getting Started Indicator Standby Icon Description The notebook is in Standby or Hibernate mode. Media activity Battery charge The hard drive, DVD/CD-RW, or DVD-RW/CD-RW drive is in use. The battery is charging. Caps Lock Pad Lock Caps Lock is turned on. Numeric keypad is turned on. - Gateway M505 | Gateway M505 Notebook User's Guide - Page 37
the status of the wireless Ethernet emitter. Wireless Ethernet Power Standby Indicator Wireless Ethernet Power Standby Icon Description The wireless Ethernet emitter is turned on. The LED shows your notebook's power status. ■ LED on - notebook is on. ■ LED blinking - battery charge is very low - Gateway M505 | Gateway M505 Notebook User's Guide - Page 38
to connect a USB keyboard. Function keys/System keys Navigation keys FN key Windows key Numeric Application Arrow keys/LCD keypad key brightness keys 28 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 39
to move the cursor up, down, right, or left. Press these colored keys in combination with the FN key to control the screen brightness. www.gateway.com 29 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 40
can use the numeric keypad. Press this key combination again to turn off Pad Lock. The Pad Lock status indicator appears when this function is turned on. Pause the text scrolling in a DOS screen. Press this key brightness of the display. Decrease the brightness of the display. 30 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 41
to open the programs associated with them. Wireless Ethernet E-mail Internet P1 P2 Button Icon Wireless Ethernet E-mail Internet P1 P2 Press to... Turn the wireless Ethernet emitter on or off. For the buttons, see "Programming the multi-function buttons" on page 176. www.gateway.com 31 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 42
Chapter 2: Getting Started Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad and two buttons. Left touchpad button Right touchpad button Touchpad When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. 32 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 43
object on the screen. Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking. www.gateway.com 33 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 44
left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and - Gateway M505 | Gateway M505 Notebook User's Guide - Page 45
cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. 3 Start your notebook, then start your communications program. www.gateway.com 35 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 46
to a 10/100 wired Ethernet network. Important Your notebook is equipped with built-in wireless Ethernet. For information about connecting to a wired or wireless Ethernet network, see "Networking Your Gateway M505" on page 179. To connect to a wired Ethernet network: 1 Insert one end of the - Gateway M505 | Gateway M505 Notebook User's Guide - Page 47
about port locations, see "Checking Out Your Gateway M505" on page 1. IEEE 1394 and USB ports support plug-and-play and hot-swapping, which the device documentation for detailed information and installation instructions. Help and Support For more information about installing peripheral devices in - Gateway M505 | Gateway M505 Notebook User's Guide - Page 48
and the ports are pointed at each other. Fast infrared port 2 Use your file transfer software to transfer data between the two devices. 38 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 49
3 Getting Help This chapter tells you about additional information resources available to help you use your notebook. Read this chapter to learn how to access: ■ Help and Support ■ Do More With Gateway ■ Online help ■ Gateway Web site 39 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 50
, troubleshooters, instructional videos, and automated support. Use Help and Support to answer questions about Windows. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support opens a topic, click the topic name in the Search Results list. 40 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 51
, a tool that provides additional information about using your Gateway notebook for digital music, digital photography, digital video, gaming, and other programs. To access Do More With Gateway in Windows XP, click Start, then click Do More With Gateway. Click the topics listed on the left-side of - Gateway M505 | Gateway M505 Notebook User's Guide - Page 52
can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. 42 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 53
24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your system. Visit the Gateway eSupport Web site at support.gateway.com. For more information about connecting to the Internet, see "Using the Internet - Gateway M505 | Gateway M505 Notebook User's Guide - Page 54
have. Click Support Home, then click General Tutorials to access an extensive library of how-to articles and videos on topics such as making audio CDs and installing a hard drive. Downloads Click Downloads, then click My Downloads to get the latest software updates for BIOS and driver upgrades. By - Gateway M505 | Gateway M505 Notebook User's Guide - Page 55
4 Windows Basics Read this chapter to learn how to: ■ Use the Windows desktop ■ Manage files and folders ■ Work with documents ■ Use shortcuts 45 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 56
other tasks. Your desktop may be different from this example, depending on how your notebook is set up. Help and Support For more information about the Windows XP desktop, click Start, then click Help and Support. Type the keyword Windows desktop in the Search box , then click the arrow. 46 www - Gateway M505 | Gateway M505 Notebook User's Guide - Page 57
must empty the Recycle Bin to permanently delete them from your notebook. For instructions on how to use the Recycle Bin, see "Deleting files and folders" to see all programs and files in the Start menu. When you move the mouse pointer over any menu item that has an arrow next to it, another menu - Gateway M505 | Gateway M505 Notebook User's Guide - Page 58
3 Click a file or program to open it. Help and Support For more information about the Windows XP Start menu, click Start, then click Help and Support. Type the keyword Windows Start menu in the Search box , touchpad button) the program that you want to add to the desktop. 48 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 59
click Start, then click Help and Support. Type the keyword desktop icons in the Search box , then click the arrow. Identifying window items When you double-click the icon for a drive, folder, file, or program, a own menus, icons, and controls. Most windows include these items: www.gateway.com 49 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 60
menu bar starts an action such as Print or Save. Help and Support For more information about windows in Windows XP, click Start, then click Help and Support. Type the keyword window in the Search box , then click would reorganize and throw away information in a file cabinet. 50 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 61
of a drive after you double-click its icon, click Show the contents of this drive. Help and Support For more information about files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the Search box , then click the arrow. www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 62
(C:) is your hard drive and 3½ Floppy (A:) is your optional diskette drive. If you do not see the contents of the drive, click Show the contents of this drive. 3 If you of the folder, click Show the contents of this drive or Show the contents of this folder. 4 Click File, New, then click Folder. - Gateway M505 | Gateway M505 Notebook User's Guide - Page 63
Support For more information about creating files and folders in Windows XP, click Start, then click Help and Support and paste a file or folder, you remove the file or folder from its original location want to copy. For more information, see "Viewing drives" on page 51 and "Searching for files" on - Gateway M505 | Gateway M505 Notebook User's Guide - Page 64
the file or folder you want to move. For more information, see "Viewing drives" on page 51 and "Searching for files" on page 58. 2 Right-click moved appears in its new location and is removed from its old location. Help and Support For more information about copying files and folders gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 65
folders that you want to delete. For instructions on how to select multiple files and Support For more information about deleting files and folders in Windows XP, click Start, then click Help and Support folders that you want to restore. For instructions on how to select multiple files and folders - Gateway M505 | Gateway M505 Notebook User's Guide - Page 66
Support. Type the keyword emptying Recycle Bin in the Search box , then click the arrow. Browsing for files and folders A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a drive or folder that you need. This is called browsing. 56 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 67
My Computer window opens. 2 Double-click the drive or folder that you think contains the file folder, click Show the contents of this drive or Show the contents of this folder. Support For more information about browsing for files and folders in Windows XP, click Start, then click Help and Support - Gateway M505 | Gateway M505 Notebook User's Guide - Page 68
characteristics in common, but you do not remember where they are stored on your hard drive, you can use the Search utility to search by: ■ Name or part of a name ■ Creation date ■ Modification date ■ File type ■ Text deleted directly from the list in the results window. 58 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 69
and folders. 2 If you want to search by file or folder name, type in all or part of the file or folder name in the name box in the left pane of the window. all files and folders of that name. ■ If you type part of the name, Search will list all of the file and folder names containing the letters you - Gateway M505 | Gateway M505 Notebook User's Guide - Page 70
information about searching for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword searching in the Search box , then click the arrow. Using advanced search ■ Size of the file. ■ Type of file, such as a program or a text document. 60 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 71
and a blank document opens. 2 Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document. www.gateway.com 61 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 72
the folders listed below the Save in list. 3 Type a new file name in the File name box. 4 Click Save. Help and Support For more information about saving documents in Windows XP, click Start, then click Help and Support. Type the keyword saving in the Search box , then click the arrow. 62 www - Gateway M505 | Gateway M505 Notebook User's Guide - Page 73
below the Look in list. Look in list 4 Double-click the document file name. The document opens. Help and Support For more information about opening documents in Windows XP, click Start, then click Help and Support. Type the keyword opening files in the Search box , then click the arrow. www - Gateway M505 | Gateway M505 Notebook User's Guide - Page 74
click Print. The Print dialog box opens. 4 Set the print options, then click OK. The document prints. Help and Support For more information about printing documents in Windows XP, click Start, then click Help and Support. Type the keyword printing in the Search box , then click the arrow. 64 www - Gateway M505 | Gateway M505 Notebook User's Guide - Page 75
+ F4. Switch to a different file, folder, or running program Press ALT + TAB. Help and Support For more information about Windows keyboard shortcuts in Windows XP, click Start, then click Help and Support. Type the keyword Windows keyboard shortcuts in the Search box , then click the arrow - Gateway M505 | Gateway M505 Notebook User's Guide - Page 76
Chapter 4: Windows Basics 66 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 77
Wide Web. Read this chapter to learn how to: ■ Set up and access an Internet account using America Online® ■ Connect to a Web site using a browser ■ Download files from the Internet ■ Send and receive e-mail using America Online 67 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 78
notebook to a telephone, DSL (Digital Subscriber Line), or cable line and signing up with an Internet service provider (ISP). Cable and DSL modems, a connection known as broadband, use your TV cable or special to other computers or servers using a telephone, DSL, or cable line. 68 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 79
to access the Internet. To set up an Internet account with America Online: 1 Click Start, All Programs, then click America Online. 2 Follow the on-screen instructions. After setting up your account, you can connect to the Internet and access your e-mail services. www.gateway.com 69 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 80
. If you are using a service other than America Online, check service other than America Online, check with your ISP for the correct procedure for disconnecting. Help and Support For general information about using Internet accounts in Windows XP, click Start, then click Help and Support - Gateway M505 | Gateway M505 Notebook User's Guide - Page 81
site. You can access Web sites to shop, track investments, read the news, download programs, and much more. You can explore a Web site or visit other Web a picture, or an animated image. You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link - Gateway M505 | Gateway M505 Notebook User's Guide - Page 82
an account with an Internet service provider (ISP) such as Resource Locator") in the browser address bar (for example www.gateway.com), then click GO on the browser address bar. - OR downloads (transfers) data to your notebook, and displays the page on the site that you requested. Help and Support - Gateway M505 | Gateway M505 Notebook User's Guide - Page 83
, follow the instructions provided on the Web site to run or install the program. Help and Support For more information about downloading files in Windows XP, click Start, then click Help and Support. Type the keyword downloading files in the Search box , then click the arrow. www.gateway.com 73 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 84
An e-mail address consists of a user name, the @ symbol, and the Internet domain name of the Internet service provider (ISP) or company that "hosts" that user. Your e-mail address is assigned when you sign up for mail is sent over the Internet to the e-mail address you specified. 74 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 85
information about managing and organizing your e-mail messages, see the online help in your e-mail program. Help and Support For general information about using e-mail in Windows XP, click Start, then click Help and Support. Type the keyword e-mail in the Search box , then click the arrow. www - Gateway M505 | Gateway M505 Notebook User's Guide - Page 86
Chapter 5: Using the Internet 76 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 87
send a new fax ■ Set up a fax cover page template ■ Fax a document you scanned or created in another program ■ Receive, view, and print a fax Help and Support For more information about sending and receiving faxes in Windows XP, click Start, then click Help and - Gateway M505 | Gateway M505 Notebook User's Guide - Page 88
/CD-RW or DVD-RW/CD-RW drive. 2 If the Welcome to Microsoft Windows Services, then click Next. 4 Click Finish to exit the Windows Components Wizard. 5 Click Exit to close the Welcome to Microsoft Windows XP dialog box. -OR- Click Close to close the Add or Remove Programs dialog box. 78 www.gateway - Gateway M505 | Gateway M505 Notebook User's Guide - Page 89
yourself that you want to appear on your fax cover page, then click Next. The Select Device for Sending or Receiving Faxes screen opens. www.gateway.com 79 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 90
. This identifier information is required by law and can be the same identifier that you typed in Step 7. The Routing Options screen opens. 80 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 91
fax. 4 If you need to use the area code for your recipient, click Use dialing rules to type the full ten-digit fax number. www.gateway.com 81 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 92
to send the fax and a priority for the fax, then click Next. The Completing the Send Fax Wizard screen opens. 11 Click Finish. 82 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 93
dialog box opens with your personal cover pages folder already in the Save in list. 6 Type the new cover page template name. 7 Click Save. www.gateway.com 83 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 94
. 4 Click Print or OK. The Send Fax Wizard opens. 5 Complete the wizard by following the instructions in "Sending a simple fax" on page 81. Faxing a scanned document To fax a document that . 5 Complete the wizard by following the instructions in "Sending a simple fax" on page 81. 84 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 95
Console. The Fax Console opens. 2 Click Outbox, then right-click the fax you want to cancel. 3 Click Delete to cancel the fax. 4 Click Yes. www.gateway.com 85 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 96
tab, then click Properties. The Modem dialog box opens. 5 Specify the number of retries and the amount of time between retries. 6 Click OK. 86 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 97
opens. 5 Click the Cleanup tab. 6 Click to select the Automatically delete failed faxes after check box and specify the number of days. 7 Click OK. www.gateway.com 87 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 98
Chapter 6: Sending and Receiving Faxes 88 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 99
volume ■ Record and play audio files ■ Use Windows Media Player ■ Use the Audio/Video controls ■ Use a DVD/CD-RW or DVD-RW/CD-RW drive ■ Play CDs and DVDs ■ Create CDs ■ Use the memory card reader or optional diskette drive ■ Attach a digital camera or digital video camera to your notebook ■ View - Gateway M505 | Gateway M505 Notebook User's Guide - Page 100
mute and volume controls on the audio control panel. For more information, see "Using the audio/video controls" on page 97. -ORUse Audio Devices. 2 Click/Double-click the Adjust the system volume or Sounds and Audio Devices. The Sounds and Audio Devices Properties dialog box opens. 90 www.gateway - Gateway M505 | Gateway M505 Notebook User's Guide - Page 101
. Help and Support For more information about adjusting the volume in Windows XP, click Start, then click Help and Support. Type the Audio Devices. 2 Click/Double-click the Adjust the system volume or Sounds and Audio Devices. The Sounds and Audio Devices Properties dialog box opens. www.gateway - Gateway M505 | Gateway M505 Notebook User's Guide - Page 102
Device volume area. If the device you want to adjust does not appear in the window, click Options, Properties, the check box next to the audio device you want to adjust, then click OK. 5 Drag the volume level and balance sliders for the device you want to adjust. For more information - Gateway M505 | Gateway M505 Notebook User's Guide - Page 103
Recording and playing audio Recording and playing audio Use the following instructions to make an audio recording by speaking into the built-in microphone or an optional external microphone. To make an audio recording: 1 Plug a microphone into the Microphone jack on your notebook. For the location - Gateway M505 | Gateway M505 Notebook User's Guide - Page 104
box opens. 6 Name the recording, specify the location where you want to save the recording, then click Save. The recording is saved. To play an audio recording in Sound Recorder: 1 Open the Sound Recorder. 2 Click File, then click Open. The Open dialog box opens. 3 Click the file you want to play - Gateway M505 | Gateway M505 Notebook User's Guide - Page 105
audio recording in Windows XP, click Start, then click Help and Support. Type the keyword recording audio or playing audio in the Search box , then click the arrow. Playing audio and video . The Windows Media Player opens. Video file information Video screen Play Stop www.gateway.com 95 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 106
file by clicking (play), then stop playing the file by clicking (stop). Help and Support For more information about playing audio and video using the Windows Media Player in Windows XP, click Start, then click Help and Support. Type the keyword Media Player in the Search box , then click the arrow - Gateway M505 | Gateway M505 Notebook User's Guide - Page 107
of your notebook. Through this AV control panel, you can play most of your audio/video CD, DVD, MP3, and SD media. Locating the controls LCD display Source Play/ or DVD-RW/CD-RW drive, hard drive, or SD memory card. Start or pause playing. Stop playing or eject the CD or DVD. www.gateway.com 97 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 108
, back, next, and stop buttons may control multimedia programs such as Windows Media Player, Windows CD Player, MusicMatch, and the InterVideo DVD Player. 98 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 109
progress Elapsed time Volume/mute Repeat Component Hard drive Audio CD Video CD/DVD Track number Elapsed time Volume/mute SD memory card CD playback Description Indicates a file on the hard drive is playing. Indicates a CD is playing. Indicates a DVD or video CD is playing. Displays which track - Gateway M505 | Gateway M505 Notebook User's Guide - Page 110
that an MP3 file is playing. Shows the progress of the playback. Indicates if the media being played is repeat none, repeat one track, or repeat all tracks. Using the subwoofer turn the subwoofer on: ■ Slide the subwoofer switch to the on position to turn the subwoofer on. 100 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 111
Using the audio/video controls Using the Gateway M505 Music Player You can use the audio system on your notebook to play .MP3 and .WMA files stored on CD-Rs, DVD-Rs, Secured Digital memory cards, or the hard drive while your notebook is turned off. You can insert discs and SD memory cards into the - Gateway M505 | Gateway M505 Notebook User's Guide - Page 112
CD-R, DVD-R, or SD memory card: 1 Turn off your notebook. 2 If you are playing a CD-R, DVD-R, or SD memory card, insert the disc or card. 3 Press the AV control panel Power button to turn on the audio system. 4 Press the Source more than 99 songs in your playlist or on a disc. 102 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 113
types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one of the following logos: If your drive has this logo... This is your drive type... Combination DVD/CD-RW drive ROM/R/RW Combination DVD-RW/CD-RW drive Use your drive for... installing - Gateway M505 | Gateway M505 Notebook User's Guide - Page 114
Inserting a CD or DVD Activity indicator Eject button Important Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. To insert a CD or DVD: ■ Carefully slide the disc in the slot with the label facing up. The drive will lock the disc into - Gateway M505 | Gateway M505 Notebook User's Guide - Page 115
Using the DVD/CD-RW or DVD-RW/CD-RW drive Important When you place a single-sided disc in the tray, make sure that the label side is facing up. If of the side you want to play is facing up. To eject a CD or DVD: ■ Press the eject button. The drive will push the disc outside. www.gateway.com 105 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 116
the DVD/CD-RW or DVD-RW/CD-RW drive on your notebook to listen to music CDs. Gateway M505 Music Player" on page 101 and "Using MUSICMATCH" on page 108. You can use the audio buttons on the front of your notebook to control how you play your CDs. For more information, see "Using the audio/video - Gateway M505 | Gateway M505 Notebook User's Guide - Page 117
you do not hear sound or you want to change the volume, see "Adjusting the volume" on page 90. Help and Support For more information about playing CDs in Windows XP, click Start, then click Help and Support. Type the keyword playing CDs in the Search box , then click the arrow. www - Gateway M505 | Gateway M505 Notebook User's Guide - Page 118
of your CD, connect to the Internet before inserting your CD. 2 Insert the music CD into the DVD/CD-RW or DVD-RW/CD-RW drive on your notebook. 108 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 119
CD dialog box opens, click Play Audio CD using MUSICMATCH Jukebox, then click OK. The musicmatch window opens, the CD begins playing, and the names of the music . The musicmatch window opens, the CD begins playing, and the names of the music tracks appear in the playlist area. www.gateway.com 109 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 120
MP3 music files Using MUSICMATCH, you can copy the tracks from a music CD to your notebook's hard drive as MP3 files. MP3 (MPEG Layer 3) is a standard for digitally compressing high-fidelity music into compact CD. 2 Insert a music CD into your DVD/CD-RW or DVD-RW/CD-RW drive. 110 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 121
CD dialog box opens, click Play Audio CD using MUSICMATCH Jukebox, then click OK. The musicmatch window opens. - OR If a dialog box does not open, click Start, All -> Files. The MUSICMATCH recorder opens. 6 Click to clear the check box for any track you do not want to record. www.gateway.com 111 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 122
8 When a message appears that tells you the CD drive needs to be configured, click OK. After the drive is configured, MUSICMATCH records the tracks to your hard drive as MP3 files. A progress bar appears next to each Edit Track Tag(s). The Edit Track Tag(s) dialog box opens. 112 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 123
connected to the Internet, MP3 files that you download are automatically added to your music library. Caution During the download process, MP3 files may become corrupt. If you are having trouble listening to, or working with, a downloaded file, try downloading the file again. www.gateway.com 113 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 124
open a column list, then click the category that you want to display in the column. 4 When you have finished selecting categories, click OK. 114 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 125
play this station box. MusicMatch connects to the station and plays the audio. If you do not see Featured Radio Stations or Radio Stations, Gateway for more information about using your notebook to play digital music and download music from the Internet. Click Start, then click Do More With Gateway - Gateway M505 | Gateway M505 Notebook User's Guide - Page 126
follow the on-screen instructions. 4 Insert a DVD into the DVD/CD-RW or DVD-RW/CD-RW drive, then click (play). The DVD plays. Use the volume controls in the DVD player or the audio buttons on the front of your notebook to adjust the volume. For more information on using the DVD - Gateway M505 | Gateway M505 Notebook User's Guide - Page 127
You can use Nero Express to copy tracks from a music CD to your hard drive, copy or create data CDs and DVDs, create music CDs, create video DVDs, and more. Important We recommend that you do not use your notebook may not be able to listen to these CDs on your notebook. www.gateway.com 117 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 128
, All Programs, Burn a CD or Data DVD, Nero Programs, then click Nero Express. Nero Express opens. 2 Insert a blank, writable CD or DVD into your recordable drive. 3 If a dialog box opens, click Take no action, then click OK. 118 www - Gateway M505 | Gateway M505 Notebook User's Guide - Page 129
Creating CDs and DVDs using Nero Express 4 Move your pointer over Data, then click Data Disc. The Disc Content screen opens. www.gateway.com 119 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 130
opens. 6 Browse to the folder that contains the files you want to add. You can click the arrow to open the Location list, then click a drive or folder, or you can click folders in the Name list. Press and hold the CTRL key to select multiple files. 7 Click Add. You can - Gateway M505 | Gateway M505 Notebook User's Guide - Page 131
using Nero Express 9 Click Next. The Final Burn Settings screen opens. 10 Click the arrow to open the Current recorder list, then click your recordable drive. 11 Click Burn. The Burning Process screen opens and Nero Express burns the files to the CD. 12 When a message tells you that the recording - Gateway M505 | Gateway M505 Notebook User's Guide - Page 132
. 3 Insert the music CD or data CD or DVD you want to copy into your recordable drive. 4 Click the arrow to open the Source drive list, then click the drive that contains your source disc. 5 Click the arrow to open the Destination drive list, then click your recordable drive. 122 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 133
Creating CDs and DVDs using Nero Express 6 Click Burn. The Nero's Title and CD Database dialog box opens. www.gateway.com 123 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 134
or files to your hard drive. 8 A message prompts you to insert a CD or DVD. Remove the source CD or hard drive to the writable CD or DVD. 9 When a message tells you that the recording is complete, click OK. 10 Click Next to return to the main Nero Express screen. 11 Click Exit. 124 www.gateway - Gateway M505 | Gateway M505 Notebook User's Guide - Page 135
Express To copy music CD tracks to your hard drive: 1 Click Start, All Programs, Burn a CD or Data DVD, Nero Programs, then click Nero Express. Nero Express opens. 2 Insert the music CD that has the tracks you want to copy into your CD drive. 3 If an Audio CD dialog box opens, click Take no - Gateway M505 | Gateway M505 Notebook User's Guide - Page 136
Chapter 7: Using Multimedia 5 Click the Save Tracks icon. The Nero's Title and CD Database dialog box opens. 6 Wait until the dialog box closes. - OR Click Cancel. 126 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 137
down the CTRL key, click the tracks you want, then click GO. The recording process begins. 10 After the recording is complete, click Close. www.gateway.com 127 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 138
2 Insert a blank, writable CD into your recordable drive. 3 If a dialog box opens, click Take WMA files to Audio CD format. ■ Audio and Data CD to supports MP3 files. ■ WMA disc to create a CD using WMA files. You can play the CD on your notebook or a player that supports WMA files. 128 www.gateway - Gateway M505 | Gateway M505 Notebook User's Guide - Page 139
Creating CDs and DVDs using Nero Express The screen you use to add files opens. www.gateway.com 129 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 140
opens. 6 Browse to the folder that contains the files you want to add. You can click the arrow to open the Location list, then click a drive or folder, or you can click folders in the Name list. Press and hold the CTRL key to select multiple files. 7 Click Add. You can - Gateway M505 | Gateway M505 Notebook User's Guide - Page 141
using Nero Express 9 Click Next. The Final Burn Settings screen opens. 10 Click the arrow to open the Current recorder list, then click your recordable drive. 11 Click Burn. The Burning Process screen opens and Nero Express burns the files to the CD. 12 When a message tells you that the recording - Gateway M505 | Gateway M505 Notebook User's Guide - Page 142
can use: ■ Nero BackItUp to create a backup of files on your hard drive, then use BackItUp to restore the files you backed up in case of a hard drive failure, virus, or other problem. ■ Nero CD-DVD Speed to test your CD and DVD drives for transfer rates, load and eject times, seek and access times - Gateway M505 | Gateway M505 Notebook User's Guide - Page 143
click/tap Start, then click/tap My Computer. Double-click/Double-tap the drive letter (for example, the A: drive), then double-click/double-tap the file name. 4 To remove the diskette, make sure that the diskette activity indicator is off, then press the diskette eject button. www.gateway.com 133 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 144
then click My Computer. Double-click the drive letter (for example, the E: drive), then double-click the file name. -ORTo play music stored on a memory card, see "Using the Gateway M505 Music Player" on page 101. To remove a memory card: ■ Make sure that memory card not being accessed, then pull the - Gateway M505 | Gateway M505 Notebook User's Guide - Page 145
. -OR- Use the Scanner and Camera Wizard to transfer the pictures to your notebook. -OR- If your digital camera appears as a drive on your notebook in the My Computer window, see "Working with files and folders" on page 50 for information about moving files to your hard drive. www.gateway.com 135 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 146
the Scanner and Camera Wizard in Windows XP, click Start, then click Help and Support. Type the keyword digital picture in the Search box , then click the arrow. Tips & Tricks In Windows XP, see Do More With Gateway for more information about using your notebook to edit, store, and print digital - Gateway M505 | Gateway M505 Notebook User's Guide - Page 147
connect to a digital video camera. To find the location of the IEEE 1394 ports, see "Back" on page 5. To connect a digital video camera: ■ Connect one end of the IEEE 1394 cable to your external source, such as a video camera, and connect the - Gateway M505 | Gateway M505 Notebook User's Guide - Page 148
/CD-RW or DVD-RW/CD-RW drive and follow the instructions in the setup wizard. For more information on using Pinnacle Expression, see its online help and the online guide located on the program CD. Tips & Tricks In Windows XP, see Do More With Gateway for more information about using your notebook - Gateway M505 | Gateway M505 Notebook User's Guide - Page 149
supports driver from the disc supplied by the projector's or monitor's manufacturer or download the driver from the manufacturer's Web site. 5 After the driver is installed, right-click any empty space on the desktop, then click Properties. The Display Properties dialog box opens. www.gateway - Gateway M505 | Gateway M505 Notebook User's Guide - Page 150
or projector is connected, your notebook turns off the LCD panel, but does not enter Standby mode, when the LCD panel is closed. 140 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 151
S-Video cable. Important To turn on external video by default, connect the television (or other external video device) before starting your notebook. Important Audio is not transmitted through the S-Video -click the Display icon. The Display Properties dialog box opens. www.gateway.com 141 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 152
Chapter 7: Using Multimedia 7 Click the Settings tab. 8 Click Advanced. The (Multiple Monitors) and MOBILITY RADEON 9600 Properties dialog box opens. 142 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 153
and TV buttons are grayed out, your notebook has not detected the television. Make sure that the television is turned on and connected correctly. www.gateway.com 143 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 154
make any adjustments to the TV settings. Important If you are traveling internationally, you may need to change the video standard. For example, many televisions in Asia use PAL instead of NTSC. 12 Click Apply. 13 Click OK box. 15 Click X to close the Control Panel window. 144 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 155
power, you should manage power consumption to get the most use out of the battery. Read this chapter to learn how to: ■ Check and recharge the battery ■ Change batteries ■ Extend the life of the battery by conserving battery power and using alternate power sources ■ Change power-saving settings 145 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 156
battery charge indicators: ■ Power indicator on - notebook is on. ■ Power indicator blinking - battery charge is very low. ■ Power indicator off - notebook is off. ■ Battery charge indicator on - battery is charging. Recharging the battery The battery 155 for more information. 146 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 157
you must turn your notebook off while changing the battery. Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway M505 battery. Discard used batteries according to the manufacturer's instructions. The battery used in this device may present a fire or chemical - Gateway M505 | Gateway M505 Notebook User's Guide - Page 158
Chapter 8: Managing Power Replacing the battery To replace the battery: 1 If your notebook is on and is connected to AC Turn your notebook over so the bottom is facing up. 4 Slide the battery lock latch into the unlocked position, then slide and hold the battery release latch. 148 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 159
5 Lift the battery out of the bay. Changing batteries 6 Place a recharged battery into the bay and press down until it snaps into place. 7 Slide the battery lock latch into the locked position. 8 Turn your notebook over. 9 Open the LCD panel and press the power button. www.gateway.com 149 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 160
If you will have access to an automobile cigarette lighter, use a power inverter. Save the battery for times when you cannot use a power adapter. ■ To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. 150 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 161
battery: ■ Standby - while your notebook is in Standby, it switches to a low power state where devices, such as the display and drives, turn off. ■ Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive mode Press the power button. www.gateway.com 151 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 162
such as when the display or hard drive is automatically turned off. You SpeedStep™ technology to conserve battery power. A SpeedStep- which uses less power) while using battery power. Power schemes also set the speed . Alarms can alert you when the battery charge is low. Advanced power settings - Gateway M505 | Gateway M505 Notebook User's Guide - Page 163
list, then click the power scheme you want. - OR - Set the timers, then click Save As and type a name for the scheme. 4 Click OK. www.gateway.com 153 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 164
For more information about changing the power scheme in Windows XP, click Start, then click Help and Support. Type the keyword power scheme in the Search box , then click the arrow. Changing alarm options opens. 3 Click the Alarms tab. 4 Adjust the alarm settings. 5 Click OK. 154 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 165
more information about changing the alarm options in Windows XP, click Start, then click Help and Support. Type the keyword alarm options in the Search box , then click the arrow. Changing advanced buttons list, then click the power setting mode you want to use. 5 Click OK. www.gateway.com 155 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 166
information about changing the power management settings in Windows XP, click Start, then click Help and Support. Type the keyword power management in the Search box , then click the arrow. Activating and The Power Options Properties dialog box opens. 3 Click the Hibernate tab. 156 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 167
manually-selected power savings mode, click Start, then click Turn Off Computer. Press and hold SHIFT, then click Hibernate. Help and Support For more information about using Hibernate mode in Windows XP, click Start, then click Help and Support. Type the keyword - Gateway M505 | Gateway M505 Notebook User's Guide - Page 168
Chapter 8: Managing Power 158 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 169
about: ■ Using the modem ■ Using your radio frequency wireless connections ■ Transferring files ■ Protecting your notebook from loss and theft ■ Managing your notebook's power efficiently Tips & Tricks You can download an electronic copy of this guide from support.gateway.com/support/manlib/. 159 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 170
Chapter 9: Traveling with Your Gateway M505 Packing your notebook ■ Remove all peripheral devices and cables. Remember bins and car trunks. Traveling by air ■ Prepare for airport security by charging the battery in case Security asks you to start your notebook. ■ Have your notebook hand-inspected - Gateway M505 | Gateway M505 Notebook User's Guide - Page 171
802.11g communication devices are examples of devices which use wireless to communicate. For instructions on how to turn off your wireless device, see "Turning your wireless Ethernet emitter on or off" on page 192. for transferring files between computers and backing up files. www.gateway.com 161 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 172
Chapter 9: Traveling with Your Gateway M505 Security ■ Get a locking cable for your notebook password. If you forget your password, you must return your notebook to Gateway for service. Call Gateway Technical Support for instructions. To create a startup password: 1 Restart your notebook. As soon - Gateway M505 | Gateway M505 Notebook User's Guide - Page 173
enter the user password you set in Step 3. Power ■ Take your AC power adapter to recharge the battery. If you are traveling internationally, take power plug adapters. ■ Take a portable surge protector to protect your travel assistance if your notebook is lost or damaged. www.gateway.com 163 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 174
Chapter 9: Traveling with Your Gateway M505 ■ Take your System Restoration CDs in case you need to install an additional driver or software. 164 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 175
10 Customizing Your Gateway M505 This chapter provides information about customizing your notebook by changing settings in Windows. Read this chapter to learn how to: ■ Change screen and display settings ■ - Gateway M505 | Gateway M505 Notebook User's Guide - Page 176
Chapter 10: Customizing Your Gateway M505 Adjusting the screen and desktop settings Adjusting color in your images seems "false" or "jumpy," especially after you have played a game or run a video-intensive program, check the color depth setting and return it to 32-bit True Color, if necessary. To - Gateway M505 | Gateway M505 Notebook User's Guide - Page 177
the color depth you want. 5 To save your changes, click OK, then click Yes. Help and Support For more information about adjusting display settings in Windows XP, click Start, then click Help and Support. Type the keyword changing display settings in the Search box , then click the arrow. www - Gateway M505 | Gateway M505 Notebook User's Guide - Page 178
Chapter 10: Customizing Your Gateway M505 Adjusting the screen resolution You can increase the screen resolution to fit more icons on your desktop, or you can tab. 4 Drag the Screen resolution slider to the size you prefer. 5 To save your changes, click OK, then click Yes. 168 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 179
more information about adjusting screen resolution in Windows XP, click Start, then click Help and Support. Type the keyword changing screen resolution in the Search box , then click the arrow Display icon. The Display Properties dialog box opens. 3 Click the Appearance tab. www.gateway.com 169 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 180
Chapter 10: Customizing Your Gateway M505 4 Click the arrow button to open the Color scheme list, click the color scheme you want, then click OK. The new colors appear on your desktop. - OR If you want to create a new color scheme as part of a desktop theme: a Click Advanced. The Advanced Appearance - Gateway M505 | Gateway M505 Notebook User's Guide - Page 181
can change the solid color behind the picture by clicking the arrow button to open the Color list, then clicking a color. 7 Click OK. Help and Support For more information about changing the desktop background in Windows XP, click Start, then click Help and - Gateway M505 | Gateway M505 Notebook User's Guide - Page 182
Chapter 10: Customizing Your Gateway M505 Selecting a screen saver You can use a screen saver to keep others from viewing your display while you are away from your Welcome (Login) screen whenever you exit the screen saver, click the On resume, display Welcome screen check box. 172 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 183
the screen saver is activated, click the up or down arrows next to the Wait box. 8 Click OK. Help and Support For more information about selecting a screen saver in Windows XP, click Start, then click Help and Support. Type the keyword screen savers in the Search box , then click the arrow. www - Gateway M505 | Gateway M505 Notebook User's Guide - Page 184
Chapter 10: Customizing Your Gateway M505 Changing the touchpad settings You can adjust the double-click speed, pointer speed, left- Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Mouse icon. The Mouse Properties dialog box opens. 174 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 185
+ in front of a setting, then modify the setting. 5 Click OK to save changes. Help and Support For more information about changing mouse settings in Windows XP, click Start, then click Help and Support. Type the keyword mouse settings in the Search box , then click the arrow. www.gateway.com 175 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 186
Chapter 10: Customizing Your Gateway M505 Programming the multi-function buttons The Launch Manager utility lets you change the actions of the multi-function buttons. For a button list, then click the program you want. -OR- Click Add, select a program, the click OK. 3 Click OK. 176 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 187
Start, then click Control Panel. 2 Click/Double-click the User Accounts icon. The User Accounts window opens. 3 Follow the on-screen instructions to add, delete, or modify a user account. Help and Support For more information about user accounts in Windows XP, click Start, then click Help and - Gateway M505 | Gateway M505 Notebook User's Guide - Page 188
Chapter 10: Customizing Your Gateway M505 To switch user accounts: 1 Click Start, then click Log Off. The Log Off Windows dialog box opens. 2 Click Switch User. The When you switch between user accounts, any programs that were running for the previous user continue to run. 178 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 189
11 Networking Your Gateway M505 Connecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connection among the connected computers. and configuring your notebook for Ethernet networking ■ Turning the wireless Ethernet emitter on and off 179 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 190
Chapter 11: Networking Your Gateway M505 Benefits of networking A network lets you: ■ Share a single Internet connection ■ Share computer drives ■ Share peripheral devices ■ Stream audio and video files ■ Play multi-player games Sharing a single Internet connection Each computer that is connected - Gateway M505 | Gateway M505 Notebook User's Guide - Page 191
in Windows XP, click Start, then click Help and Support. Type the keyword sharing in the Search box , then click the arrow. Streaming audio and video files With a network, you can store audio files (such as the popular .MP3 files) and video files on any networked computer, then play them on any - Gateway M505 | Gateway M505 Notebook User's Guide - Page 192
11: Networking Your Gateway M505 Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network - Gateway M505 | Gateway M505 Notebook User's Guide - Page 193
just two computers (known as a peer-to-peer wired Ethernet network), you can eliminate the router, switch, or hub and use a special crossover cable. www.gateway.com 183 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 194
Chapter 11: Networking Your Gateway M505 Example wired Ethernet network The following is an example of a DSL modem Router, switch, or hub Tips & Tricks To add the ability to access a wireless Ethernet network to your wired Ethernet network, connect an access point to the router, switch, or - Gateway M505 | Gateway M505 Notebook User's Guide - Page 195
10/100/1000). A mixture of components rated at different speeds will result in your network running at the speed of the slowest rated component. www.gateway.com 185 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 196
provide wireless communication. For instructions to turn wireless Ethernet on and off, see "Turning your wireless Ethernet emitter on or off" on page 192. Important For general wireless regulatory and safety guidelines, see "Safety, Regulatory, and Legal Information" on page 271. 186 www.gateway - Gateway M505 | Gateway M505 Notebook User's Guide - Page 197
Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, floors, and doors. The two most common types of wireless Ethernet networks are access point and peer-to-peer. www.gateway.com 187 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 198
Chapter 11: Networking Your Gateway M505 Example access point wireless Ethernet network By using an access point, you can join a wireless Ethernet network and access a wired Ethernet network. The following example shows how an access point also lets you access the Internet. The following is an - Gateway M505 | Gateway M505 Notebook User's Guide - Page 199
wireless Ethernet network For an access point wireless Ethernet network you need: ■ A wireless Ethernet PCI card installed in each desktop computer - OR - A wireless wireless Ethernet built-in ■ A wireless Ethernet access point to connect your wireless All wireless Ethernet Some wireless devices can - Gateway M505 | Gateway M505 Notebook User's Guide - Page 200
Chapter 11: Networking Your Gateway M505 Example peer-to-peer wireless Ethernet network Use a peer-to-peer (also known as ad hoc) wireless Ethernet network if you are setting up or joining a temporary computer-to-computer network. This type of network does not include access into a wired network - Gateway M505 | Gateway M505 Notebook User's Guide - Page 201
needs with your Gateway representative. In addition, several books and Internet sites are dedicated to networking (for example: www.homenethelp.com). See these sources for more information about networking your home or office with wired or wireless Ethernet. Help and Support For more information - Gateway M505 | Gateway M505 Notebook User's Guide - Page 202
Your Gateway M505 Using your notebook on a network Installing and configuring your notebook for Ethernet networking The Setting Up Your Windows Network guide has been included on your hard drive. It provides instructions for installing and configuring both wired and wireless Ethernet networking - Gateway M505 | Gateway M505 Notebook User's Guide - Page 203
12 Moving From Your Old Computer If your new notebook is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one. Read this chapter to learn - Gateway M505 | Gateway M505 Notebook User's Guide - Page 204
and Support For manually transfer your personal data files by copying them to removable media, such as a diskette, writable CD, USB flash drive, or Zip disk, or by using a home network. For more information, see "Creating CDs and DVDs using Nero Express" on page 117 and "Networking Your Gateway M505 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 205
Go to the next step. 2 Double-click the C:\ drive icon. 3 Double-click the My Documents folder. The Copy your personal data files to removable media or to another computer on looking at the file's extension (the part of the file name following the last .MP3, .MID, .MIDI, .WMA www.gateway.com 195 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 206
58. Help and Support For more information about finding files in Windows XP, click Start, then click Help and Support. Type the keyword your new one. Setting up your ISP ■ If your current Internet service provider (ISP) software came preinstalled on your new notebook, run that gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 207
settings by following the on-screen instructions. Help and Support For more information about setting XP, click Start, then click Help and Support. Type the keyword Internet connection in the printer or scanner Windows may have built-in support for older printers, scanners, or other peripheral - Gateway M505 | Gateway M505 Notebook User's Guide - Page 208
XP, click Start, then click Help and Support. Type the keyword System Restore in the Search box , then click the arrow. Installing a USB printer or scanner USB devices may have special installation instructions. See your USB device's installation guide. Installing a parallel port printer You can - Gateway M505 | Gateway M505 Notebook User's Guide - Page 209
Locate your original program installation CDs and installation guides. Your original CDs and guides should contain any serial numbers or product ID have trouble after installing your old programs, you can restore your notebook's previous settings using System Restore. Help and Support For more - Gateway M505 | Gateway M505 Notebook User's Guide - Page 210
Chapter 12: Moving From Your Old Computer 200 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 211
13 Maintaining Your Gateway M505 This chapter provides basic information about maintaining your notebook hardware and software. Read this chapter to learn how to: ■ Care for your notebook ■ Protect your notebook from viruses ■ Manage hard drive space ■ Back up files ■ Clean your notebook 201 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 212
, although strong, is not made to support extra weight. ■ When transporting your notebook, we recommend that you put it in a carrying case. ■ Keep diskettes and your notebook away from magnetic fields. Magnetic fields can erase data on both diskettes and hard drives. ■ Never turn off your notebook - Gateway M505 | Gateway M505 Notebook User's Guide - Page 213
Defragment hard drive Back up files Clean computer case Clean keyboard Clean notebook screen Clean mouse Monthly When needed See... X X page 204 X page 207 X X page 208 X X page 209 X X page 211 X X page 213 X page 215 X page 216 X page 216 X page 216 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 214
Maintaining Your Gateway M505 Protecting your are on diskettes, attached to e-mail messages, or downloaded from the Internet. ■ Checking all programs for viruses program to protect against the latest viruses. Help and Support For more information about protecting your notebook against viruses - Gateway M505 | Gateway M505 Notebook User's Guide - Page 215
Scan for Viruses. Scan 3 Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Scan. www.gateway.com 205 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 216
13: Maintaining Your Gateway M505 To remove a virus: 1 If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. 2 AntiVirus. The LiveUpdate wizard opens. 3 Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection - Gateway M505 | Gateway M505 Notebook User's Guide - Page 217
to manage your hard drive. Checking hard drive space To check hard drive space: 1 Click Start, then click My Computer. The My Computer window opens. 2 Right-click the drive that you want to check for available file space, then click Properties. Drive space information appears. www.gateway.com 207 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 218
Chapter 13: Maintaining Your Gateway M505 Using Disk Cleanup Delete unnecessary files, such as temporary Windows files, to free hard drive space. To use the WindowsDisk Cleanup program: 1 Click Start, then click My Computer. The My Computer window opens. 2 Right-click the hard drive that you want to - Gateway M505 | Gateway M505 Notebook User's Guide - Page 219
Windows XP, click Start, then click Help and Support. Type the keyword disk cleanup in the Search box , then click the arrow. Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder - Gateway M505 | Gateway M505 Notebook User's Guide - Page 220
. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 6 Correct any problems that are found by following the on-screen instructions. 7 Click OK. Help and Support For more information about checking the hard drive for errors in Windows XP - Gateway M505 | Gateway M505 Notebook User's Guide - Page 221
than as multiple pieces scattered across different areas of the drive. Defragmenting the information stored on the drive can improve hard drive performance. While the Disk Defragmenter program is running, do not use your keyboard or mouse because using them may continuously stop and restart the - Gateway M505 | Gateway M505 Notebook User's Guide - Page 222
Chapter 13: Maintaining Your Gateway M505 3 Click the Tools tab. 4 Click Defragment Now Support For more information about defragmenting the hard drive in Windows XP, click Start, then click Help and Support. Type the keyword defragmenting in the Search box , then click the arrow. 212 www.gateway - Gateway M505 | Gateway M505 Notebook User's Guide - Page 223
removing them from the hard drive frees space for new files on the hard drive. It also protects you from losing important information if the hard drive you can contact Gateway's Add-on Sales department or visit the Accessories Store at accessories.gateway.com. Help and Support For more information - Gateway M505 | Gateway M505 Notebook User's Guide - Page 224
Maintaining Your Gateway M505 To start or program you want to schedule and follow the on-screen instructions to customize the task. Important Your notebook must be on during Support For more information about using the Scheduled Tasks Wizard in Windows XP, click Start, then click Help and Support. - Gateway M505 | Gateway M505 Notebook User's Guide - Page 225
-like extension ■ Isopropyl alcohol ■ Cotton swabs ■ A CD or DVD drive cleaning kit Cleaning the exterior Warning When you shut down your notebook, the then remove the battery before cleaning any components. Use a damp, lint-free cloth to clean your notebook and other parts of gateway.com 215 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 226
Gateway M505 Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove or ammonia-based glass cleaners. Cleaning the mouse If you have a mouse and the mouse pointer begins moving erratically across the notebook - Gateway M505 | Gateway M505 Notebook User's Guide - Page 227
, then remove the retaining ring and mouse ball. 3 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. 4 Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers 5 Replace the mouse ball and lock the retaining ring into place. www.gateway.com 217 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 228
Chapter 13: Maintaining Your Gateway M505 218 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 229
Software Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician. 219 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 230
Start, then click Help and Support. Type the keyword System Restore in the Search box , then click the arrow. ■ See the Troubleshooting chapter of this guide. If these steps do not resolve the problem, use the Gateway Restoration CDs to reinstall device drivers or programs. If reinstalling device - Gateway M505 | Gateway M505 Notebook User's Guide - Page 231
because you are directed to do so while troubleshooting or if a message tells you that there is a problem with a device driver, reinstall the device drivers by following the instructions below. If you just reinstalled Windows XP, the device drivers were automatically reinstalled. To reinstall device - Gateway M505 | Gateway M505 Notebook User's Guide - Page 232
works by direct-dialing the device driver update service. Important Only use the wireless Ethernet drivers approved for the country the device will be used in. See the red Drivers and Applications CD or the Gateway Technical Support Web site (support.gateway.com). See "Safety, Regulatory, and - Gateway M505 | Gateway M505 Notebook User's Guide - Page 233
Installed Programs list, click the program you want to uninstall, then click Change/Remove and follow the on-screen instructions. 4 Insert the red Drivers and Applications CD into the DVD/CD-RW or DVD-RW/CD-RW drive. If the program starts automatically, go to Step 8. - OR - If the program does - Gateway M505 | Gateway M505 Notebook User's Guide - Page 234
Windows, go to Step 4. Otherwise, go to the next step. 2 Click Start, Control Panel, then click Add or Remove Programs. 3 In the Currently Installed Programs list, click the program you want to uninstall, then click Change/Remove and follow the on-screen instructions. 224 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 235
RW/CD-RW drive. 5 Complete the program reinstallation by following the instructions included with the program CD. Reinstalling Windows If your notebook is not working correctly, try the following options to correct the problem: ■ Troubleshooting. For more information, see "Troubleshooting" on page - Gateway M505 | Gateway M505 Notebook User's Guide - Page 236
setup program copies files to your hard drive. When your notebook restarts, do NOT press any key to boot from CD. 14 When prompted, insert the red Drivers and Applications CD, then click Continue. The Gateway Application Loader automatically installs your drivers and programs. Your notebook restarts - Gateway M505 | Gateway M505 Notebook User's Guide - Page 237
Reinstalling Windows 17 Install other software, such as Microsoft Works Suite and gaming software, by following the instructions in "To reinstall other programs from a CD:" on page 224. www.gateway.com 227 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 238
Chapter 14: Restoring Software 228 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 239
15 Upgrading Your Gateway M505 This chapter provides information about adding hardware devices to your notebook. Read this chapter to learn how to: ■ Add and remove PC Cards ■ Add and replace memory ■ Replace the hard drive 229 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 240
Chapter 15: Upgrading Your Gateway M505 Adding and removing a PC Card Your notebook has a PC Card slot (also known as a PCMCIA card slot). This slot accepts one Type II card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot-swapping - Gateway M505 | Gateway M505 Notebook User's Guide - Page 241
click Stop. -OR- Turn off your notebook. icon in the taskbar, the PC Card name, then Important If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. 2 Press the PC Card eject button once to release the eject - Gateway M505 | Gateway M505 Notebook User's Guide - Page 242
Upgrading Your Gateway M505 memory or replace the hard drive. Warning To avoid exposure to dangerous electrical voltages and moving parts, Remove the battery. For more information, see "Changing batteries" on page 147. ■ Disconnect all peripheral devices and remove any PC Cards. 232 www.gateway - Gateway M505 | Gateway M505 Notebook User's Guide - Page 243
guidelines: ■ Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam. ■ Remove components from their antistatic bags only when you are ready to use them. Do not lay components Avoid touching the edge connectors. Never slide components over any surface. www.gateway.com 233 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 244
various capacities and any module can be placed in the memory bay. Important Use only memory modules designed for the Gateway M505 for upgrading your memory. Memory bay To add or replace memory modules: 1 Follow the instructions under "Preventing static electricity discharge" on page 232. 2 Turn - Gateway M505 | Gateway M505 Notebook User's Guide - Page 245
Adding or replacing memory 4 Remove the battery. For more information, see "Changing batteries" on page 147. 5 Loosen the two memory bay cover screws, then remove the memory bay cover. Screws www.gateway.com 235 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 246
Chapter 15: Upgrading Your Gateway M505 6 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. 7 Pull the memory module out of the slot. 236 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 247
module lines up with the tab in the memory bay. Important Use only memory modules designed for the Gateway M505. 9 Gently push the module down until it clicks in place. 10 Replace the memory bay cover and tighten the cover screws. 11 Insert the battery, then turn your notebook over. 12 Connect - Gateway M505 | Gateway M505 Notebook User's Guide - Page 248
Chapter 15: Upgrading Your Gateway M505 Replacing the hard drive kit If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive. Hard drive To replace the hard drive kit: 1 Follow the instructions under "Preventing static electricity discharge" on - Gateway M505 | Gateway M505 Notebook User's Guide - Page 249
5 Remove the hard drive kit screw. Replacing the hard drive kit Screw Tips & Tricks Use a magnetic screwdriver or turn the notebook over to remove the screw. 6 Slide the old hard drive kit out of the notebook. www.gateway.com 239 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 250
: Upgrading Your Gateway M505 7 If your new hard drive already includes the hard drive kit bracket, go to Step 12. -ORIf you need to move the hard drive kit bracket from your old hard drive kit to your new hard drive, go to Step 8. 8 Remove the two screws that secure the hard drive to the hard drive - Gateway M505 | Gateway M505 Notebook User's Guide - Page 251
screws that secure the hard drive kit to your notebook. 14 Insert the battery and turn your notebook over. 15 Connect the power adapter and modem and network cables, then turn on your notebook. 16 See "Reinstalling Windows" on page 225 for instructions on installing Windows, your drivers, and your - Gateway M505 | Gateway M505 Notebook User's Guide - Page 252
Chapter 15: Upgrading Your Gateway M505 242 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 253
This chapter provides some solutions to common notebook problems. Read this chapter to learn how to: ■ Troubleshoot typical hardware and software problems ■ Get telephone support ■ Use automated troubleshooting systems ■ Get tutoring and training If the suggestions in this chapter do not - Gateway M505 | Gateway M505 Notebook User's Guide - Page 254
complete any maintenance tasks where you remove the memory bay cover or hard drive kit, make sure that you replace the cover or hard drive kit, reinstall any screws, then replace the battery before you start your notebook. Warning Do not try to troubleshoot your problem if power cords or plugs are - Gateway M505 | Gateway M505 Notebook User's Guide - Page 255
or mouse) does not work, make sure that all connections are secure. ■ Make sure that your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing and fixing the problem. ■ If you added or removed - Gateway M505 | Gateway M505 Notebook User's Guide - Page 256
16: Troubleshooting Troubleshooting Audio See "Sound" on page 265. Battery See "Power" on page 262. Device installation You have computer problems after adding are displayed. Help and Support For more information about IRQs in Windows XP, click Start, then click Help and Support. Type the keyword - Gateway M505 | Gateway M505 Notebook User's Guide - Page 257
different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. ■ Run Error checking on the diskette. For more information, see "Checking the hard drive for errors" on page 209. If errors are detected and corrected, try using the diskette again. www.gateway.com 247 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 258
16: Troubleshooting You see a "Non-system disk", "NTLDR is missing", or "Disk error" error message ■ Eject the diskette from the diskette drive, then press ENTER. ■ Make sure that the diskette you are using is IBM-compatible. The diskette drive status indicator is lit continuously Remove the - Gateway M505 | Gateway M505 Notebook User's Guide - Page 259
CD. For more information, see "Cleaning CDs or DVDs" on page 251. ■ Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. ■ Reinstall the audio device drivers. For more information, see "Reinstalling device drivers" on page 220. www.gateway.com 249 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 260
installed on your notebook. See "Playing a DVD" on page 116 for more information. A DVD does not produce sound on a TV ■ Audio is not transmitted through the S-Video out jack. Use the built-in speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system to - Gateway M505 | Gateway M505 Notebook User's Guide - Page 261
Troubleshooting Cleaning CDs or DVDs Wipe from the center to the edge, not around in a file, the file cannot be restored. Help and Support For more information about restoring deleted files in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the Search box , - Gateway M505 | Gateway M505 Notebook User's Guide - Page 262
XP, click Start, then click Help and Support. Type the keyword file management in the Search box , then click the arrow. You see a "Data error" message This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For more information - Gateway M505 | Gateway M505 Notebook User's Guide - Page 263
driver is not built into Windows service provider (ISP) is set up correctly. Contact your ISP technical support for help. ■ Make sure that you do not have a problem with your modem. For more information, see "Modem (dial-up)" on page 256. Help and Support For more information about troubleshooting - Gateway M505 | Gateway M505 Notebook User's Guide - Page 264
Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet This problem Web browsers open, performing multiple downloads, and having multiple programs open your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. Keyboard - Gateway M505 | Gateway M505 Notebook User's Guide - Page 265
troubleshooting memory errors in Windows XP, click Start, then click Help and Support. Type the keyword memory error in the Search box , then click the arrow. Memory card reader Drive letter for the memory card slot does not appear in the My Computer window ■ Reboot your notebook. www.gateway - Gateway M505 | Gateway M505 Notebook User's Guide - Page 266
Troubleshooting (1.8 meters) long. ■ Remove any line splitters or surge have additional telephone services such as call service to get the correct code to temporarily disable the service Support For more information about dialing properties in Windows XP, click Start, then click Help and Support - Gateway M505 | Gateway M505 Notebook User's Guide - Page 267
you connect, call your telephone service. The telephone line may be too noisy. You cannot connect to the Internet ■ The ISP may be having technical difficulties. Contact your ISP for technical support. ■ See if the modem works with a different communications program. The problem may be with just one - Gateway M505 | Gateway M505 Notebook User's Guide - Page 268
access the gateway.your.way dial-up server: 1 Insert the red Drivers and Applications CD into the DVD/CD-RW or DVD-RW/CD-RW drive. 2 Click Help, then click Support Web Site meet required cable standards and may cause problems with the modem connection. ■ Shut down and restart your notebook. ■ - Gateway M505 | Gateway M505 Notebook User's Guide - Page 269
did not pass diagnostics. Help and Support For more information about modem troubleshooting in Windows XP, click Start, then click Help and Support. Type the keyword modem troubleshooting in the Search box , then 3 Click the modem you want to adjust, then click Properties. www.gateway.com 259 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 270
16: Troubleshooting 4 Click the Modem tab, then adjust the Speaker volume control. 5 Click OK twice to close the Phone and Modem Options dialog box. Mouse The external mouse does not work ■ Make sure that the mouse cable is plugged in correctly. ■ Shut down and restart your notebook. ■ Remove all - Gateway M505 | Gateway M505 Notebook User's Guide - Page 271
Troubleshooting The notebook keeps showing the wrong date and time even after resetting ■ The CMOS battery on the system board may need to be replaced. Contact Gateway technical support. The notebook seems to be operating more slowly than usual ■ The hard drive is full or nearly full. Run the Disk - Gateway M505 | Gateway M505 Notebook User's Guide - Page 272
Troubleshooting battery is fully discharged but AC power is not connected. Connect the AC adapter to power the notebook and charge the battery. The notebook turns on and the hard drive status indicator flashes, but nothing appears on the display ■ Display brightness is set too low. 262 www.gateway - Gateway M505 | Gateway M505 Notebook User's Guide - Page 273
button for about a second to resume operations. ■ Notebook has gone into low-battery Hibernate (power status indicator is blinking blue). Press and hold the Power button for about a second to resume operations, and charge the battery. Printer The printer will not turn on ■ Make sure that the printer - Gateway M505 | Gateway M505 Notebook User's Guide - Page 274
the printer you want to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the printer is not set to - Gateway M505 | Gateway M505 Notebook User's Guide - Page 275
off. For more information about the mute setting, see "System key combinations" on page 30 or "Using the audio/video controls" on page 97, or "Adjusting the volume" on page 90. Help and Support For more information about troubleshooting sound issues in Windows XP, click Start, then click Help and - Gateway M505 | Gateway M505 Notebook User's Guide - Page 276
Chapter 16: Troubleshooting ■ Make sure that the television is turned on and that the S-Video cable is connected correctly. ■ Televisions in different countries use different standards. If you are traveling, you may need to change the TV Out mode. For - Gateway M505 | Gateway M505 Notebook User's Guide - Page 277
instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer's documentation and technical support resources the troubleshooting section of this chapter. Warning To avoid bodily injury, do not attempt to troubleshoot your notebook problem if: - Gateway M505 | Gateway M505 Notebook User's Guide - Page 278
Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone 800-846-2118 (US) keypad to find answers to common problems. 877-709 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 279
. In many cases, additional product information and online documentation for Gateway-supplied hardware can be found in our Web site's Documentation Library ■ This user's guide ■ The software publisher's Web site Help and Support For more how-to information about Windows XP, click Start, then - Gateway M505 | Gateway M505 Notebook User's Guide - Page 280
Chapter 16: Troubleshooting Training Gateway provides the following in-person and computerized training: Resource Service description For more information In-Store Training at Gateway stores Our friendly and knowledgeable software trainers can teach you how to use the Internet and the most - Gateway M505 | Gateway M505 Notebook User's Guide - Page 281
, and Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the - Gateway M505 | Gateway M505 Notebook User's Guide - Page 282
from the type of power source indicated on the rating label. ■ CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer's instructions outlet and refer servicing to qualified personnel - Gateway M505 | Gateway M505 Notebook User's Guide - Page 283
Important safety information Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden - Gateway M505 | Gateway M505 Notebook User's Guide - Page 284
wireless devices (which may be embedded into your notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, Gateway "Turning your wireless Ethernet emitter on or off" on page 192 for instruction on turning off the transmitter. The wireless devices installed - Gateway M505 | Gateway M505 Notebook User's Guide - Page 285
way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Only use drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact Gateway Technical Support for additional information. In - Gateway M505 | Gateway M505 Notebook User's Guide - Page 286
in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Warning The transmitting device embedded in this system may not be used with any antenna other than provide with the system. Unintentional emitter per FCC Part 15 This device has been - Gateway M505 | Gateway M505 Notebook User's Guide - Page 287
ensure compliance with FCC rules. FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Gateway M505 This device complies with Part 15 of the FCC Rules. Operation of this product is subject - Gateway M505 | Gateway M505 Notebook User's Guide - Page 288
or premises wiring using a compatible modular jack which is Part 68-compliant. See installation instructions for details. The Ringer Equivalence Number (REN) is of service may be required. The telephone company may request that you disconnect the equipment until the problem is 278 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 289
that is installed outdoors is subject to licensing. Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Warning The transmitting device embedded in this system may - Gateway M505 | Gateway M505 Notebook User's Guide - Page 290
some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The customer Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 291
system label to verify the presence of wireless devices. Wireless devices that may be in your system manual. Laser safety statement All Gateway systems equipped with CD and DVD drives Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service - Gateway M505 | Gateway M505 Notebook User's Guide - Page 292
Appendix A: Safety, Regulatory, and Legal Information California Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of California to cause cancer and/or birth defects or reproductive harm. 282 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 293
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However - Gateway M505 | Gateway M505 Notebook User's Guide - Page 294
Appendix A: Safety, Regulatory, and Legal Information 284 www.gateway.com - Gateway M505 | Gateway M505 Notebook User's Guide - Page 295
148 charge indicator 20, 26, 146 charge status 146 charging 18, 146 conserving power 150 icons 146 installing 148 latch 7 managing power 150 monitoring charge 146 purchasing 13 recharging 18, 146 release latch 7 replacing 148 safety guidelines 17 storing 202 bays battery 7, 148 hard drive 7 memory - Gateway M505 | Gateway M505 Notebook User's Guide - Page 296
speed 132 troubleshooting 249 using 103 CD-RW See CD CD-RW drive See DVD/CD-RW drive See DVD-RW/CD-RW drive cellular telephone memory cards 134 Certificate of Authenticity 11 cleaning audio CD 251 case 215 CD 251 computer exterior 215 computer screen 216 DVD 251 keyboard 216 LCD panel 216 mouse 216 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 297
6 line in 5 microphone 5 modem 5, 35 monitor (VGA) 5, 139 mouse 4, 6 network 5, 36 parallel 6 power 5, 18 printer 4, 6 projector 139 scanner 4, 6 speaker 6 S-Video (TV) out 5, 141 troubleshooting 253 USB 4, 6, 37 VGA 5, 139 video camera 6, 137, 138 Zip drive 4, 6 copying CD 122 data CD 122 data DVD - Gateway M505 | Gateway M505 Notebook User's Guide - Page 298
30 troubleshooting 248, 263 using screen saver 172 Do More With Gateway 41 documentation eSupport 43 Gateway Web site 43 help 40 Help and Support 40 online help 42 documents creating 61 opening 63 printing 64 saving 62 double-clicking 33 downloading files 73 dragging 34 drivers reinstalling - Gateway M505 | Gateway M505 Notebook User's Guide - Page 299
testing 132 testing speed 132 troubleshooting 249 using 103 DVD/CD-RW drive identifying 103 locating 2 status indicator 26 testing 132 testing speed 132 troubleshooting 249 using 103, 117 DVD-RW/CD-RW drive identifying 103 locating 2 testing 132 testing speed 132 troubleshooting 249 using 103, 117 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 300
186 using while traveling 161 indicators See status indicators inkjet printer 13 installing battery 148 camera 135 cards 134, 230 device drivers 220 devices 37, 246 digital camera 37, 135 digital video camera 37 drivers 220 Fax 78 hard drive 238 InterVideo DVD player 116 memory 234 Microsoft Fax 78 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 301
downloading files 73 requirements to access 68 sharing access 180 transferring settings from old computer 196 troubleshooting 253 using 68 Internet connection sharing 180 troubleshooting 253, 257 Internet radio 115 Internet service 13 latch battery 7 LCD panel release 2 LCD brightness system - Gateway M505 | Gateway M505 Notebook User's Guide - Page 302
mouse 216 defragmenting 211 deleting files 208 suggested schedule 203 using Scheduled Task Wizard 213 virus protection 204 Max Battery power setting 262 maximize button 50 Media Player 95, 106 memory adding 234 bay 7 installing 234 purchasing 13 replacing 234 troubleshooting 255 upgrading 234 memory - Gateway M505 | Gateway M505 Notebook User's Guide - Page 303
streaming audio 181 streaming video 181 turning off wireless Ethernet 192 turning on wireless Ethernet 192 wired connections 182, 183 wireless connections 182, 186 non-technical support Accounting 268 Sales 268 Warranty 268 Norton Antivirus 204 NTSC/PAL jack 141 numeric keypad status indicator 26 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 304
adapter 150 extending battery life 150 Hibernate mode 151, 156 indicator 23, 25, 27 international adapter 163 management 145, 150 schemes 152, 153 source problems 21 SpeedStep settings 152 Standby mode 23, 151 Standby/Resume 30 status indicator 25, 27 surge protector 21 troubleshooting 262 turning - Gateway M505 | Gateway M505 Notebook User's Guide - Page 305
listening with MusicMatch 115 radio approval authorities 161 radio frequency wireless connections 161 rebooting notebook 24 recharging battery 146 recordable drive identifying drive 103 status indicator 26 troubleshooting 249 using 103, 117 recording audio file 93 CD tracks 110, 125 data CD 118 data - Gateway M505 | Gateway M505 Notebook User's Guide - Page 306
, 98 muting 30, 90, 98 troubleshooting 265 Sound Recorder making audio recordings 93 playing file 93 speakers built-in 9 jack 6 specifications 12 SpeedStep technology 152 Standby indicator 25, 26, 27 status indicator 25, 26, 27 troubleshooting 263 standby status indicator 23 Standby mode 23, 30, 151 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 307
Caps Lock 26 drive activity 26 DVD drive 26 DVD/CD-RW drive 26 hard drive 26 location 9 numeric keypad 26, 30 Pad Lock 26, 30 power 25, 27 Scroll Lock 30 Standby 25, 26, 27 standby 23 streaming audio and video 181 support tool PC Doctor 245 surge protector 21 Suspend 30 S-Video (TV) out jack 5, 141 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 308
251 gateway.your.way dial-up server 257 general guidelines 245 hard drive 252 Internet connection 253, 257 IRQ conflict 246 keyboard 254 LCD panel 248 memory 255 memory card reader 255 modem 256 mouse 260 network 260 passwords 261 PC Cards 261 PC Doctor 245 power 262 printer 263 reinstalling drivers - Gateway M505 | Gateway M505 Notebook User's Guide - Page 309
connecting to 72 defined 71 downloading files 73 Gateway 43 window close button 50 drivers 222 Windows key 28, 29 Windows Media Player 95, 106, 116 wired Ethernet network creating a network 182 equipment list 185 example 184 using 183 wireless Ethernet button 31 using while traveling 161 wireless - Gateway M505 | Gateway M505 Notebook User's Guide - Page 310
300 - Gateway M505 | Gateway M505 Notebook User's Guide - Page 311
- Gateway M505 | Gateway M505 Notebook User's Guide - Page 312
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Gateway M505 Notebook
Customizing
Troubleshooting
user's
guide