Gateway NX570X 8513067 - Gateway Notebook Hardware Reference R3 - Page 128

CHAPTER 9: Troubleshooting Internet Explorer is unable to access the Internet • Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point. • If you previously accessed the Internet through a dial-up modem, Internet Explorer may not be set up to access the Internet through a network. Remove the dial-up connection in the Internet Options in Internet Explorer. You cannot connect to your home network • If your notebook is a member of a domain at your workplace, you may not be able to connect your notebook to your home network workgroup to access shared files or printers on your home network. You may, however, be able to access the Internet through your home network. Caution If your notebook was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account disabled. Contact your company computer department or network administrator for more information. • Every home network is unique. See the documentation that came with your network equipment for troubleshooting information. Networks (wireless) You turned wireless networking on, but it takes a while to connect • When wireless networking is turned on, it automatically scans for available connections. The scan can take approximately 30 seconds to complete. Your connection on the network seems intermittent or your wireless network is running slower than you expect • The speed of a wireless network is related to signal strength. Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, ceilings, floors, and doors. If your wireless network is running slower than you expect, you should check your network signal strength. If you find the signal strength is low, try moving to a new location to increase the signal strength. 122