GE 25836EE1 User Guide - Page 2
Causes of Poor Reception - user manual
UPC - 044319502305
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NOTE: If the memory location is occupied, REPLACE MEMO? is displayed, and you must confirm replacement by pressing the mem button. NOTE: Press the *exit button once to keep the previous setting (making no changes) and return to the menu. NOTE: If the selected CID record contains any information that is non-numeric, the unit will not allow this record to transfer to the internal user memory. The handset will display UNABLE TO STORE. To Replace a Stored CID Record 1. Repeat steps 1 through 4 in Transferring Caller ID Records in Memory. After you enter the memory location, REPLACE MEMO? shows in the display. 2. Press the mem button again, and the new CID record replaces the old memory in that location. You will hear a confirmation tone. Deleting a CID Record 1. Make sure the phone is OFF (not in TALK mode). 2. Use the Caller ID/vol (- or +) button to scroll to the desired record. 3. Press del/chan. The display shows DELETE CALL ID? 4. Press del/chan again to erase the record and the next Caller ID record shows in the display. You will hear a confirmation tone. Deleting All CID Records 1. Make sure the phone is OFF (not in TALK mode). 2. Use the Caller ID/vol (- or +) button to display any Caller ID record. 3. Press and hold the del/chan button until DELETE ALL? shows in the display. 4. Press del/chan again to erase all records. You will hear a confirmation tone. The display shows NO CALLS. Memory The handset can store up to ten 24-digit numbers with up to 15-character names in memory for quick dialing. This memory feature is in addition to the CID memory log, which stores up to 40 CID records in the handset. Storing a Name and Number in Memory 1. Make sure the phone is OFF (not in TALK mode). 2. Press the mem button. 3. Press the desired memory location (0 through 9) or use Caller ID/vol (+ or -) to scroll to the desired memory location. NOTE: If the memory location is occupied, the memory location number and its contents show in the display. 4. Press the mem button again. The display shows ENTER NAME. NOTE: If you don't want to enter the name, skip step 5. 5. Use the touch-tone pad on the handset to enter the name (up to 15 characters) and press the mem button to save. More than one letter is stored in each of the number keys. For example, to enter the name Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Wait for one second. Press the 5 key 3 times for the second letter L. Press the 1 key to insert a space between the L and the S. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H. 6. Press the mem button to save the name. The display shows ENTER TEL NUMBR. 7. Use the touch-tone pad to enter the telephone number you want to store (up to 24 digits). 8. Press mem again to store the number. You will hear a confirmation tone. NOTE: If you make a mistake press the del/chan button to backspace and erase the wrong character(s) or number(s). Storing the Last Number Dialed 1. Repeat steps 1 through 6 in Storing a Name and Number in Memory. 2. Press the redial button. 3. Press the mem button to store the number. You will hear a confirmation tone. To replace an old number with a new redial number: 1. Repeat steps 1 through 6 in Storing a Name and Number in Memory. 2. Press the redial button. 3. Press the mem button, and REPLACE MEMO? shows in the display. 4. Press the mem button again to replace the old number with the new number. You will hear a confirmation tone. NOTE: The stored redial number is limited to 24 digits or less. Inserting a Pause in the Dialing Sequence of a Stored Number If a pause is needed to wait for a dial or access tone, press the #pause button to insert a delay in dialing sequence of a stored number (for example, after you dial 9 for an outside line, or to wait for a computer access tone.) pause shows in the display as a P, and each pause counts as one digit in the dialing sequence. Changing a Stored Number 1. Repeat steps 1 through 7 in Storing a Name and Number in Memory. 2. Press the mem button, and REPLACE MEMO? shows in the display. 3. Press the mem button to store the number. You will hear a confirmation tone. Reviewing and Deleting Stored Numbers 1. To review stored numbers, press the mem button, and use the Caller ID/vol (- or +) button to scroll to the memory location, or press the corresponding number key for a desired memory location (0-9). 2. When the data shows in the display, press the del/chan button. The display shows DELETE? 3. Press del/chan again to delete the data. The display shows DELETED. Dialing a Stored Number 1. Make sure the phone is ON by pressing the talk/end/call back button. 2. Press the mem button. 3. Press the memory location (0-9). The number dials automatically. - OR - 1. Make sure the phone is OFF (not in TALK mode). 2. Press the mem button. 3. Use the touch-tone pad or the Caller ID/vol (- or +) button to scroll to the number you want to dial. 4. Press talk/end/call back. The number dials automatically. Chain Dialing from Memory Use this feature to make calls which require a sequence of numbers, such as calling card calls to a frequently called long distance number. Each part of the sequence is dialed from memory. The following example shows you how to use chain dialing to make a call through a long distance service: The Number For Memory Location Long distance access number 7 Authorization code 8 Frequently called long distance number 9 1. Make sure the phone is ON (in TALK mode). 2. Press mem and then press 7. 3. When you hear the access tone, press mem and then press 8. 4. At the next access tone, press mem and then 9. TIP: Wait for the access tones before pressing the next memory button, or your call might not go through. Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery, model 5-2459, that is compatible with this unit. 1. Make sure handset is OFF (not in TALK mode) before you replace battery. 2. Remove the battery compartment door. 3. Disconnect the battery plug from the jack inside the battery compartment and remove the battery pack from the handset. 4. Insert the new battery pack and connect the cord to the jack inside the battery compartment. 5. Put the battery compartment door back on. 6. Place handset in the base or handset charge cradle to charge. Allow the handset battery to properly charge (for 16 hours) prior to first use or when you install a new battery pack. If you do not properly charge the phone, battery performance will be compromised. Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the Nickel-Cadmium battery listed in the User's Guide. • Keep batteries out of the reach of children. • Remove batteries if storing over 30 days. NOTE: The RBRC seal on the battery used in your Thomson Inc. product indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries). For more information go to the RBRC web site at www.rbrc.org or call 1-800-8-BATTERY or contact a local recycling center. Display Messages The following messages show the status of the phone or help you set up and use your phone. INCOMPLETE DATA Caller information is interrupted during transmission or the phone line is excessively noisy. ENTER NAME Prompt telling you to enter a name for one of the 10 memory locations. DELETE ALL? Prompt asking if you want to erase all Caller ID records. DELETE CALL ID? Prompt asking if you want to erase the current Caller ID record that is shown on the display. DELETED Prompt confirming a CID record is erased. DELETE? Prompt asking if you want to erase one of the 10 numbers stored in the phone's outgoing memory. END OF LIST Indicates there is no additional information in the Caller ID memory log. NEW Indicates call or calls have not been reviewed. UNKNOWN NAME/CALLER/ NUMBER The incoming call is from an area not serviced by Caller ID or caller information is not sent. PAGING Someone is paging the handset from the base. BLOCKED CALL Caller information is blocked from transmission. BLOCKED Caller name and number is blocked from NAME/NUMBER transmission. REPT Repeat call message. Indicates that a new call from the same number was received more than once. NO DATA No Caller ID information was received. EMPTY Indicates a memory location is vacant. NO CALLS Indicates no calls have been received. MESSAGE WAITING Indicates a message is available. LOW BATTERY Indicates the handset battery is low and needs charging. UNABLE TO DIAL Indicates the CID or memory contents cannot be dialed. UNABLE TO STORE Indicates the CID or memory contents cannot be stored. PRESS TALK KEY Indicates the CID number is a Directory Dial Number (DDN) and cannot be formatted. Handset Sound Signals Signal Meaning A long warbling tone (with ringer on) Three short beeps (several times) One beep every 7 seconds Signals an incoming call Page signal Low battery warning Troubleshooting Tips Caller ID Solutions No display • Fully charge (for 16 hours) or replace the battery. • If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet. Unplug the AC power adaptor from the unit and plug it back in. • To see Caller ID information in your display, you must be subscribed to Caller ID service through your local telephone company. Caller ID incomplete • The unit displays this message if it detects anything other data message than valid Caller ID information during the silent period after the first ring. This message indicates the presence of noise on the line. Telephone Solutions No dial tone • Check or repeat installation steps • Make sure the base power cord is connected to a working electrical outlet. • Make sure the telephone line cord is connected to the base unit and the modular phone jack? • Disconnect the base from the wall phone jack and connect another phone to the same jack. If there is no dial tone on the second phone, the problem might be your wiring or local service. • The handset might be out of range of the base. Move closer to the base. • Make sure the battery is properly charged (for 16 hours). • Ensure the battery pack is installed correctly. • Did the handset beep when you pressed the talk/end/call back button? Did the in use indicator come on? The battery may need to be charged. Handset does not ring • Make sure the RINGER switch on the handset is turned to ON. • You may have too many extension phones on your line. Try unplugging some phones. • See solutions for "No dial tone." Charge/in use indicator on the base flashes • Provided your phone company offers voice messaging service and you subscribe to it, the charge/in use indicator on the base flashes when the phone is not in use to indicate there is a message waiting. It stops flashing after the message has been reviewed. You experience static, noise, or fading in and out • Change channels • The handset maybe out of range. Move closer to the base. • Relocate the base. • Charge the battery. • Make sure base is not plugged into an electrical outlet with another household appliance. Unit beeps • Place handset in base cradle for 20 seconds to reset the security code. If that doesn't work, charge the battery for 16 hours. • See solutions for "No dial tone." • Replace the battery. Memory dialing • Make sure you correctly program the memory location keys. • Make sure you follow the proper dialing sequence. Out of range • Move closer to the base. • Reset the battery. Unplug the battery and plug it in again after five seconds. • Reset the power adaptor. Unplug the adaptor and plug it in again after five seconds. Causes of Poor Reception • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction can shield radio signals. • You're too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. • Base is installed in the basement or lower floor of the house. • Base is plugged into an AC outlet with other electronic devices. • Baby monitor is using the same frequency. • Handset battery is low. • You're out of range of the base. General Product Care To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. • Avoid dropping and other rough treatment to the phone. • Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the finish. • Retain the original packaging in case you need to ship the phone at a later date. Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Thomson Inc. could void the user's authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-448-0329. Or refer inquiries to: Thomson Inc. Manager, Consumer Relations P O Box 1976 Indianapolis, IN 46206-1976 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period. Purchase date Name of store Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product's warranty period. How you get service: • Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials. • "Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service." For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to: Thomson Inc. 11721 B Alameda Ave. Socorro, Texas 79927 • Pay any charges billed to you by the Exchange Center for service not covered by the warranty. • Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss. • A new or refurbished unit will be shipped to you freight prepaid. What your warranty does not cover: • Customer instruction. (Your Owner's Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.) • Installation and setup service adjustments. • Batteries. • Damage from misuse or neglect. • Products which have been modified or incorporated into other products. • Products purchased or serviced outside the USA. • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • The warranty stated above is the only warranty applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed. No verbal or written information given by Thomson Inc., its agents, or employees shall create a guaranty or in any way increase the scope of this warranty. • Repair or replacement as provided under this warranty is the exclusive remedy of the consumer. Thomson Inc. shall not be liable for incidental or consequential damages resulting from the use of this product or arising out of any breach of any express or implied warranty on this product. This disclaimer of warranties and limited warranty are governed by the laws of the state of Indiana. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose on this product is limited to the applicable warranty period set forth above. How state law relates to this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. • This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. If you purchased your product outside the USA: • This warranty does not apply. Contact your dealer for warranty information. Accessory Information DESCRIPTION Replacement Battery Power adaptor MODEL NO. 5-2459 5-2677 (black) or 5-2728 (gray) To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent. Items are subject to availability.