GE 28310EE1 User Guide

GE 28310EE1 - Cordless Phone / VoIP Manual

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  • GE 28310EE1 | User Guide - Page 1
    Model 28310 2 in 1 - Skype Internet & Standard Phone User's Guide Quick Guide on pages 12-20 can be used with the internet or as a traditional landline telephone
  • GE 28310EE1 | User Guide - Page 2
    
  • GE 28310EE1 | User Guide - Page 3
    as a user name and a password. Please refer to the Getting started with Skype section. With Skype you call for free when talking to other Skype users - and you can buy a number of additional features to expand the possibilities of your GE/Skype phone. Please refer to the Skype services section. 
  • GE 28310EE1 | User Guide - Page 4
    connected to a compatible modular jack that is also compliant. See installation instructions for details. US Number is located on the base bottom. Notes REN Number is located on the base bottom. • This equipment may not be used on coin service your equipment cause trouble on your line which
  • GE 28310EE1 | User Guide - Page 5
    instructions connected. If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional user's authority to operate the equipment. Hearing Aid Compatibility (HAC) This telephone system operation, this phone has been tested
  • GE 28310EE1 | User Guide - Page 6
    Handset Layout 10 Number 27 Base Layout 10 Installing the Phone 12 Installing Handset Battery..12 Base Station 13 First Time Start Up 14 Getting Started with Skype ...15 Create New Skype Account..15 Sign Into a Skype ... 21 Skype Features Supported by the GE/Skype Phone............22 Change
  • GE 28310EE1 | User Guide - Page 7
    Forward 36 Troubleshooting Guide..........47 Voicemail Activation.........37 Telephone Solutions..........47 Welcome Message............37 Privacy 37 Caller ID Solutions 48 Skype Solutions 48 Manage Blocked Users.........38 Battery Solutions 51 Tones 38 General Product Care...........52
  • GE 28310EE1 | User Guide - Page 8
    cordless phones operate on electricity, you should have at least one phone in your home that isn't cordless, in case the power in your home goes out. Before You Begin Parts Checklist (for model 28310xx1) Make sure your package includes the items shown here. Base/Gateway AC power adaptor Handset
  • GE 28310EE1 | User Guide - Page 9
    Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. base of the cordless telephone should not be placed near or on top of a TV, microwave oven, or VCR. If interference continues, move the cordless
  • GE 28310EE1 | User Guide - Page 10
    Handset Layout earpiece Navigational/ selection (button) LED alert (indicator) Left soft (button) Call/Speaker (button) a/A * (button) Space/zero (button) Base Layout display Right soft (button) End/Power/ Skype status (button) # (button) microphone Network Connection Status (indicator) 10
  • GE 28310EE1 | User Guide - Page 11
    button Initiates or answers a call. During a call, activates speaker. End/Power button/Skype status When in call, ends a call. Turns the phone on or off by pressing and holding. From idle, provides access to Skype status menu with a short press. Navigational/Selection button Press the outer ring
  • GE 28310EE1 | User Guide - Page 12
    the Phone Installing the Handset Battery NOTE: You must install the handset batteries before using the cordless handset. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model BYD NiMH H-AAA 900mAh 1.2V, rechargeable Nickel-metal Hydride AAA batteries, which
  • GE 28310EE1 | User Guide - Page 13
    the ethernet cable to the jack in the base/ gateway and to your internet connection. 4. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base/gateway. CAUTION: Use only the SALOM Model SSW1328US power adaptor that came with this unit
  • GE 28310EE1 | User Guide - Page 14
    First Time Start Up You must complete the following steps the first time you use your GE/Skype phone. Start by turning on the handset; press and hold the button until the handset powers on. § English Å Espanol Å Francais 1. Find your preferred language using or , then press � � to select a
  • GE 28310EE1 | User Guide - Page 15
    a new account. You can enter further account details when your GE/Skype phone has been configured and is online. Create a New Skype Account If you do not have a Skype account, follow this procedure. Sign in to Skype Create new account 1. Use �to���s�e�l�e�c��t Create new account. Select Back
  • GE 28310EE1 | User Guide - Page 16
    . com and sign in to your account. Then follow the on-screen instructions for registering an email address for your account. Sign Into a Skype Account When you have a Skype account, you can sign in to Skype. Please have your Skype name and password ready before you sign in and be aware of lowercase
  • GE 28310EE1 | User Guide - Page 17
    will need to add contacts to your list. Skype protects the privacy of its users by requiring an exchange of contact details on names Skype Contact To add a Skype contact, press� to select Menu, then: 1. Use to go to Add Contact, select by pressing� . Choose what type of Contact to add Skype Phone
  • GE 28310EE1 | User Guide - Page 18
    " to test your Skype connection. Add "echo123" to your contacts. Calling echo123 will launch an automated test that allows you to record and play back sound. Add a SkypeOut or Landline Contact SkypeOut allows you to make calls to traditional landline and mobile phones. Go to www.skype.com to learn
  • GE 28310EE1 | User Guide - Page 19
    calls. Furthermore, you can use your phone for landline telephony. Call a Skype Contact To make a Skype call: 1. Press to select Contacts. 2. U��s�e� or to select a contact from the list. (See page 21 for Skype status.) 3. Press to call. Wait for the call to connect, ring, and be answered. Press to
  • GE 28310EE1 | User Guide - Page 20
    Handsfree Hold 3. Wait for the call to connect, ring and be answered. P��r�e�s�s� to end the for dialing by going to Menu > Settings > Phone settings > Preferred line. Choose one of the the incoming call message is displayed. To receive a Skype, SkypeIn or landline call: 1. Press to receive
  • GE 28310EE1 | User Guide - Page 21
    your active call on Hold. 2. Use the keypad to enter a new number manually or locate the number on your Contact list. 3. Press�� to call the number navigate and highlight Join in Conference to conference the landline and Skype call to your handset. You can end the conference by pressing the . You
  • GE 28310EE1 | User Guide - Page 22
    Features Supported by the GE/Skype Phone After you have created your Skype account, you can call other people with Skype accounts for free. Skype also offers additional subscription features, including: All of these features are supported by your new GE/Skype phone and are available at www.skype.com
  • GE 28310EE1 | User Guide - Page 23
    Skype credit is about to expire. Headset connected. Diverting calls to voicemail. Call forwarding.. Indicates your current Skype online status. Online (green). Away. Not available. Skype Your current Skype credit balance Skype status menu. Shortcut to search Skype users. Mute ringer during
  • GE 28310EE1 | User Guide - Page 24
    , choose auto sign-in. Search Searches for Skype contacts online. Services View Skype credit, SkypeIn and Skype Voicemail status. Settings Settings for call divert, privacy, manage blocked users, tones, time and date, cordless settings, phone settings, information and advanced settings. 24
  • GE 28310EE1 | User Guide - Page 25
    sign in has to be manual, but after that you can activate Auto sign in and sign in to your Skype account automatically, in case you should turn off the base station or the handset . Contacts Your list of contacts contains all Skype users as well as all landline phone users that you have added. There
  • GE 28310EE1 | User Guide - Page 26
    If contact does not subscribe to Skype voicemail service you will not be able to send voicemail. View Contact's Skype Profile 1. From the idle Contact You can change the name of a contact. If a contact has a Skype user name that is not very informative, you can give them a more distinctive name to
  • GE 28310EE1 | User Guide - Page 27
    prevent them from calling, thus avoiding all contact. Please note that this option only applies to Skype calls. You can see your blocked contacts under Settings > Manage blocked users. At any time you can choose to unblock a blocked contact. 1. F��ro��m��t�h�e� idle screen, p��r�e�s�s� t�o��e�n��te
  • GE 28310EE1 | User Guide - Page 28
    You can only request details from users whose online status is shown with a . Call History When signed into Skype, you can see all call phone number, name (when accessible) and a time log indicating when the entry was received. Please note that the lists are only visible while signed into Skype
  • GE 28310EE1 | User Guide - Page 29
    the profile for the entry. Please note that this works only with Skype calls. Add to contacts: Add an entry to your Contact list. the call. Call Waiting Caller ID Provided you subscribe to Call Waiting service from your phone company; if you receive an incoming call, a beep indicates the presence
  • GE 28310EE1 | User Guide - Page 30
    Landline or Skype. The original call will be put on hold and you will be connected to the when you hear the call waiting beep in the handset receiver, press the button to put the current call original call. Dialing Landline or Skype calls from Call History 1. Make sure the phone is OFF (not in talk
  • GE 28310EE1 | User Guide - Page 31
    can leave a message for you. Whenever someone sends you a voicemail, the message You have 1 new voicemail will be displayed on your GE/Skype phone. 1. F��ro��m��t�h�e� idle screen, p��r�e��s�s� to enter the main menu. 2. Press and to select History. 3. Press and to select Voicemails. 4. Press and to
  • GE 28310EE1 | User Guide - Page 32
    Contact list. By accepting the request, you allow the user to see your online status. Add Contact Skype See page 16. Phone Number See page 17. Intercom The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still
  • GE 28310EE1 | User Guide - Page 33
    Profile Change your Skype profile In My profile you can tell other Skype users a bit about yourself. Please note that any Skype user can see all (Show my picture, Skype name, Full name, Gender, Birthdate, Country/region, State/province, City, Language, Home phone, Office phone, Mobile, Home page
  • GE 28310EE1 | User Guide - Page 34
    press . Auto Sign In Choose auto or manual sign in Your first sign in has to be manual, but after that you can activate Auto sign in and sign in to your Skype account automatically, in case you should turn off the base station or the handset. If you activate Prompt, you have to enter
  • GE 28310EE1 | User Guide - Page 35
    Search You can search for Skype users directly from your handset. 1. F��ro��m��t�h�e� idle Services Skype offers customers additional features on a subscription basis. The services include the purchase of SkypeOut minutes, Skype voicemail and SkypeIn number. Using your computer, go to www.skype
  • GE 28310EE1 | User Guide - Page 36
    to select Services. 3. Press and to select Voicemail. If you have purchased voicemail from Skype, the display will show the expiration date of your subscription. Settings Call Divert You can configure your GE/Skype phone to forward all incoming Skype calls either to a landline/mobile phone or to
  • GE 28310EE1 | User Guide - Page 37
    : You must purchase a Skype voicemail subscription at www.skype.com to use this service. 1. F��ro��m��t�h�e� idle screen Skype calls, then press and select your preferred privacy status for incoming Skype calls (Anyone, Contacts, If details shared). Anyone: All Skype users can call you, even users
  • GE 28310EE1 | User Guide - Page 38
    users. 4. Press and to select desired Skype contact. 5. Press to unblock user. Tones You can configure keypad tones, ring tones etc. on your G��E�/�S�k�y�p�e� phone The handset will ring as long as the incoming call is active. Ring once: The handset will ring only once. Beep once: The handset will
  • GE 28310EE1 | User Guide - Page 39
    to select Landline ring tones. 2. Press and to select your preferred ring tone. Ringing Volume You can adjust the ringing volume of the handset for incoming calls. 1. From Tones , press and to select Ringing volume. 2. Change the ringer volume level using / . Notification Alert You can choose
  • GE 28310EE1 | User Guide - Page 40
    and Date separator settings, this is easily done here. Cordless Settings Register / Deregister your handset Use the Register function whenever you need to register your handset with a base station, for instance when registering the handset with a base station other than the one you are already
  • GE 28310EE1 | User Guide - Page 41
    , press to enter the main menu. 2. Press the number 5 key three times. Language You can select a language other than English but only if your GE/Skype phone is connected to the Internet. 1. From the idle screen, press to enter the main menu. 2. Press and to select Settings. 3. Press and to select
  • GE 28310EE1 | User Guide - Page 42
    your preferred port (Landline, SkypeOut, Always ask). Region Skype does not know the location where you are connected to the Internet, therefore you will always have to enter the country setting when calling landline phones and/or mobile phones via the Internet (SkypeOut). Your country code is
  • GE 28310EE1 | User Guide - Page 43
    www.GE.com/phones for updated help and support. Here you will find documentation on FAQ, trouble shooting and new features. Advanced Internet Settings You can configure settings such as IP mode, IP address, Skype proxy and Firmware proxy. However, if you have an advanced Internet connection and
  • GE 28310EE1 | User Guide - Page 44
    . Your options are: Latest Firmware: Displays the latest firmware version. Please note that you cannot use your GE/Skype phone during the update process. The update typically lasts 15-60 minutes, depending on your Internet connection and the numer of handsets you have registered to the base. 44
  • GE 28310EE1 | User Guide - Page 45
    the update after more than 2 hours, you will need to restart the GE/Skype phone by disconnecting and reconnecting the base station to the power outlet. Skype Ports In Skype ports you can configure all the settings regarding the incoming connection port. This is how to do it: 1. From the idle screen
  • GE 28310EE1 | User Guide - Page 46
    . 4. Press and to select Reset. Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model BYD NiMH H-AAA 900mAh 1.2V, rechargeable Nickel-metal Hydride AAA batteries, which is compatible with this unit. 1. Make sure handset is OFF (not in
  • GE 28310EE1 | User Guide - Page 47
    : Verify the base power cord is connected to a working electrical outlet. Verify the telephone line cord is connected to the base and the wall jack. • Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service. • The handset may be out
  • GE 28310EE1 | User Guide - Page 48
    the standard name/number Caller ID service from your local telephone company. Skype Solutions Skype Ring Delay • When making a Skype-IN call, the landline caller hears 2 or more rings before the Handset starts to ring. This is a network connection problem. Cannot sign into Skype • If you do not have
  • GE 28310EE1 | User Guide - Page 49
    equipment, for instance a computer, has been connected to the Internet connection. Connect the base station to the Internet connection port. Turn on the base station and wait for about one hour. Restart the base station and check if your GE Skype phone works. Check via Settings / Information to see
  • GE 28310EE1 | User Guide - Page 50
    be out of Skype credits. Check your status via Service/ SkypeIn. • People calling your SkypeIn number may not wait long enough before they hang up. People calling you should allow the phone to ring at least five times before they hang up. Cannot call via my landline connection. • The base station is
  • GE 28310EE1 | User Guide - Page 51
    Press the Reset button on the back of the base station, then press for Retry on the handset. • You may be too far away from the base station. Move the handset closer to the base station. Battery Solutions If you experience any of the following problems, even after fully recharging the battery, you
  • GE 28310EE1 | User Guide - Page 52
    in the basement or lower floor of the house. • Base is plugged into AC outlet with other electronic devices. • Handset battery is low. Accessory Information DESCRIPTION Handset charge cradle Belt clip Wired headset MODEL NO. 5-2746 5-2765 5-2713 To place order, have your Visa, MasterCard
  • GE 28310EE1 | User Guide - Page 53
    manufacturer or its authorized service agents. Changes or modifications not expressly approved by Thomson Inc. could void the user's authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-448-0329
  • GE 28310EE1 | User Guide - Page 54
    warranty does not cover: • Customer instruction. (Your User's Guide provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.) • Installation and setup service adjustments. • Batteries. • Damage from misuse or neglect
  • GE 28310EE1 | User Guide - Page 55
    • Products purchased or serviced outside the USA. • Acts of nature, such as but warranty. • Repair or replacement as provided under this warranty is the exclusive remedy of the consumer. Thomson Inc. shall not be liable for incidental or consequential damages resulting from the use of this product
  • GE 28310EE1 | User Guide - Page 56
    F Firmware Update 44 First Time Start Up 14 G General Product Care 52 Getting Started with Skype 15 H Handset Layout 10 Handset Name 41 I Important Installation Guidelines 9 Incoming Alert Type 38 Information 43 Installation 9 Installing Handset Battery 12 Installing the Phone
  • GE 28310EE1 | User Guide - Page 57
    Details 28 Reset 46 Ring Tones 39 Ringing Volume 39 S Search for Skype Users 19 Send Voicemail to a Contact 26 Service 53 Sign Into a Skype Account 16 Sign into Skype 25, 32 Sign Out 33 Skype Credit 35 Skype Features Supported by the GE/Skype Phone 22 Skype Ports 45 Skype Solutions 48
  • GE 28310EE1 | User Guide - Page 58
    58
  • GE 28310EE1 | User Guide - Page 59
    59
  • GE 28310EE1 | User Guide - Page 60
    Voicemail™, the whole world can talk for free™, the Skype logo and the S logo are trademarks of Skype™. Model 28310 00017707 (Rev. 0 Dom E) 07-21 Printed in Malaysia Thomson Inc. 101 West 103rd Street Indianapolis, IN 46290-1102 © 2007 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s)
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Model 28310
2 in 1 - Skype
Internet & Standard
Phone
User’s Guide
can be used with the internet
or as a traditional landline telephone
Quick
Guide
on pages
12-20