GE GSS20DBTWW Owners Manual - Page 23

Consumer Support, Operating Instructions, Safety Instructions, Installation Instructions

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Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support ge.com Problem Ice cubes have odor/taste Small or hollow cubes Slow ice cube freezing Door not closing properly Orange glow in the freezer Cube dispenser does not work (on some models) Possible Causes Ice storage bin needs cleaning. Food transmitting odor/taste to ice cubes. Interior of refrigerator needs cleaning. Water filter clogged. Door left open. Temperature control not set cold enough. Door gasket on hinge side sticking or folding over. Defrost heater is on. Icemaker turned off or water supply turned off. Ice cubes are frozen to icemaker feeler arm. Irregular ice clumps in storage container. Water has poor taste/odor (on some models) Water in first glass is warm (on some models) Water dispenser does not work (on some models) Water spurting from dispenser Water is not dispensed but icemaker is working No water or ice cube production Dispenser is LOCKED. Water dispenser has not been used for a long time. Normal when refrigerator is first installed. Water dispenser has not been used for a long time. Water system has been drained. Water supply line turned off or not connected. Water filter clogged. Air may be trapped in the water system. Dispenser is LOCKED. Newly-installed filter cartridge. Water in reservoir is frozen. Supply line or shutoff valve is clogged. Water filter clogged. Dispenser is LOCKED. What To Do • Empty and wash bin. Discard old cubes. • Wrap foods well. •See Care and cleaning. •Replace filter cartridge with new cartridge or with plug. • Check to see if package is holding door open. •See About the controls. •Apply petroleum jelly on face of gasket. • This is normal. • Turn on icemaker or water supply. • Remove cubes. • Break up with fingertip pressure and discard remaining clumps. •Freezer may be too warm. Adjust the freezer control to a colder setting, one position at a time, until clumps do not form. •Press and hold the LOCK CONTROL pad for 3 seconds. •Dispense water until all water in system is replenished. • Wait 24 hours for the refrigerator to completely cool down. • Dispense water until all water in system is replenished. •Allow several hours for replenished supply to chill. • See Installing the water line. • Replace filter cartridge or remove filter and install plug. •Press the dispenser arm for at least two minutes. •Press and hold the LOCK CONTROL pad for 3 seconds. •Run water from the dispenser for 3 minutes (about one and a half gallons). •Call for service. • Call a plumber. •Replace filter cartridge or remove filter and install plug. •Press and hold the LOCK CONTROL pad for 3 seconds. 23

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Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
ge.com
Problem
Possible Causes
What To Do
Ice cubes have
Ice storage bin needs cleaning.
•
Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste
•
Wrap foods well.
to ice cubes.
Interior of refrigerator
•
See
Care and cleaning.
needs cleaning.
Small or hollow cubes
Water filter clogged.
•
Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing
Door left open.
•
Check to see if package is holding door open.
Temperature control not set
•
See
About the controls.
cold enough.
Door not closing
Door gasket on hinge side
•
Apply petroleum jelly on face of gasket.
properly
sticking or folding over.
Orange glow in
Defrost heater is on.
•
This is normal.
the freezer
Cube dispenser does not
Icemaker turned off or
•
Turn on icemaker or water supply.
work (on some models)
water supply turned off.
Ice cubes are frozen to
•
Remove cubes.
icemaker feeler arm.
Irregular ice clumps in
•
Break up with fingertip pressure and discard
storage container.
remaining clumps.
•
Freezer may be too warm. Adjust the freezer control
to a colder setting, one position at a time, until clumps
do not form.
Dispenser is
LOCKED
.
•
Press and hold the
LOCK CONTROL
pad for 3 seconds.
Water has poor taste/odor
Water dispenser has not been
•
Dispense water until all water in system is replenished.
(on some models)
used for a long time.
Water in first glass is
Normal when refrigerator
•
Wait 24 hours for the refrigerator to completely
warm (on some models)
is first installed.
cool down.
Water dispenser has not been
•
Dispense water until all water in system is replenished.
used for a long time.
Water system has been drained.
•
Allow several hours for replenished supply to chill.
Water dispenser does
Water supply line turned
•
See
Installing the water line.
not work (on some models)
off or not connected.
Water filter clogged.
•
Replace filter cartridge or remove filter and install plug.
Air may be trapped in the
•
Press the dispenser arm for at least two minutes.
water system.
Dispenser is
LOCKED
.
•
Press and hold the
LOCK CONTROL
pad for 3 seconds.
Water spurting from
Newly-installed filter cartridge.
•
Run water from the dispenser for 3 minutes (about
dispenser
one and a half gallons).
Water is not dispensed
Water in reservoir is
•
Call for service.
but icemaker is working
frozen.
No water or ice cube
Supply line or shutoff
•
Call a plumber.
production
valve is clogged.
Water filter clogged.
•
Replace filter cartridge or remove filter and install plug.
Dispenser is
LOCKED
.
•
Press and hold the
LOCK CONTROL
pad for 3 seconds.
23