GE GTWN4000MWS Use and Care Manual - Page 9

GEAppliances.com Safety Instructions OPERATION Possible Causes What To Do Washer won't operate Washer is unplugged • Make sure cord is plugged securely into a working outlet. Water supply is turned off • Turn both hot and cold faucets fully on. Controls are not set properly • Check controls. Lid is open-safety feature prevents agitation and spinning when lid is up • Close lid and reset cycle, to the beginning if necessary. Circuit breaker/fuse is tripped/blown • Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet. Timer knob not pulled • Pull timer knob. Lid magnet missing • Call for service. Movement inside machine Shifting mechanism is when shut off disengaging the motor • When the machine is manually turned off, the shifter will disengage the motor before completely shutting down. If lid is raised before the motor is disengaged, the process will stop and will resume when lid is closed. Basket seems loose Basket moves or rotates freely • Washer basket does not have a traditional brake. Basket will move freely. This is normal. Operating Instructions Troubleshooting Tips PERFORMANCE Clothes too wet Colored spots Grayed or yellowed clothes Lint or residue on clothes Possible Causes Incorrect spin cycle selected Incorrect use of fabric softener Dye transfer Not enough detergent Hard water Water is not hot enough Washer is overloaded Detergent is not dissolving Dye transfer Clothes are air or line dried Incorrect sorting Washing too long Detergent not dissolving Overloading Incorrect use of fabric softener What To Do • Make sure the spin cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water. • Check fabric softener package for instructions and follow directions for using dispenser. • Make sure you have selected the Fabric Softener option. • Pretreat stain and rewash. • Sort whites or lightly colored items from dark colors. • Use more detergent (especially with larger loads). Be sure to follow detergent manufacturer's directions. • Use a water conditioner like Calgon brand or install a water softener. • Make sure water heater is delivering water at 120°F-140°F (48°C-60°C). • Select load size to match clothes load. • Add detergent before you load items. • Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated. • If you do not dry your clothes with a clothes dryer, your clothes may retain more lint. • Separate lint producers from lint collectors. • Wash small loads for a shorter time than larger loads. • Add detergent before you load items. • Try a liquid detergent. • Use warmer water temperature. • Load clothes in the washer basket. Adjust load size based on item size and material. • Make sure load size selected matches clothes load size. • Check fabric softener package for instructions and follow directions for using dispenser. • Make sure you have selected the Fabric Softener option. 9 Consumer Support