GE GTWN4250MWS Use and Care Manual - Page 8
Operating Instructions, Safety Instructions, Consumer Support - reviews
UPC - 084691226406
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Before you call for service... Safety Instructions Troubleshooting Tips Save time and money! review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service. WATER Possible Causes What To Do Water level seems low This is normal • Water may not cover the top level of the clothes. This is normal for this high-efficiency washer. Water fills and drains at the same time Too many suds Drain stand pipe is too low Too much detergent • The drain stand pipe must be above 30". • Measure your detergent carefully. Use less soap if you have soft water, a smaller load or a lightly soiled load. Type of detergent • Switch to HE detergent. Soft water • Try less detergent. Operating Instructions Water leaks Using too much detergent in washer • Use less detergent. Use less soap if you have soft water, a smaller load or a lightly soiled load. Type of detergent • Switch to HE detergent. Fill hoses or drain hose is improperly connected • Make sure hose connections are tight at faucets and rubber washers are installed. Make sure end of drain hose is correctly inserted in and secured to drain facility. Household drain may be clogged • Check household plumbing. You may need to call a plumber. Drain hose is loose • Make sure drain hose is fully seated in back of washer and that the two retaining screws are fully seated. Drain hose rubs on wall • Make sure drain hose does not make contact with the wall. May cause excessive wear on the hose. Constant water pressure to the fill hoses at the water source • Tighten hoses at the faucets and turn the water off after each use. • Check condition of the fill hoses; they should be replaced every 5 years. Troubleshooting Tips Water temperature seems incorrect Cooler water temperatures provide improved energy efficiency • New laundry detergents have been formulated to work with cooler water temperatures without affecting wash performance. Water supply is turned off or improperly connected • Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets. Water valve screens are stopped up • Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. Cool/Cold water when selecting Hot • This is normal. PerfecTemp senses water temperature and optimizes for best results. Cold water is added periodically when hot is selected. House water heater is not set properly • Make sure house water heater is delivering water at 120°F-140°F (48°C-60°C). Consumer Support Water pumped out before Lid lifted or cycle was put in • Reset cycle. cycle is complete pause for over 24 hours Water won't drain Drain hose is kinked or improperly connected • Straighten drain hose and make sure washer is not sitting on it. • Top of drain outlet should be less than 6 ft (1.8 m) above floor. Washer pauses during wash cycle The PREWASH Cycle or AUTO SOAK Option was chosen • This is normal. The washer alternates between agitate and soak during these cycles to get your clothes cleaner with less wear. Washer pauses during spin cycle 8 This is normal • The washer may pause during the spin cycle to remove soapy water more efficiently.