GE GTWN5650FWS Use and Care Manual - Page 10

Before you call for service... OPERATION Washer won't operate Time not shown on display Possible Causes Washer is unplugged Water supply is turned off Controls are not set properly /LGLVRSHQ³VDIHW\IHDWXUe prevents agitation and spinning when lid is up Circuit breaker/fuse is tripped/blown Electronics need to be reset START was not pressed Lid magnet missing Unit filling What To Do • Make sure cord is plugged securely into a working outlet. • Turn both hot and cold faucets fully on. • Check controls. • Close lid and reset cycle, to the beginning if necessary. • Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have a separate outlet. • Unplug washer, wait 2 minutes, plug back in and press START. • Press START. • Call for service. • This is normal. Estimated time remaining is updated during fill time. Movement inside machine when shut off %DVNHWVHHPVORRVH Shifting mechanism is disengaging the motor Basket moves or rotates freely • When the machine is manually turned off, the shifter will disengage the motor before completely shutting down. If lid is raised before the motor is disengaged, it will resume when lid is closed. • Washer basket does not have a traditional brake. Basket will move freely. This is normal. PERFORMANCE Clothes too wet Colored spots Grayed or yellowed clothes Lint or residue on clothes 10 Possible Causes Incorrect cycle selected. Wash load out of balance Incorrect use of fabric softener Dye transfer Detergent amount Hard water Water is not hot enough Washer is overloaded Detergent is not dissolving Dye transfer Clothes are air or line dried Incorrect sorting Washing too long Detergent not dissolving Overloading Incorrect use of fabric softener What To Do • Make sure the cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water. • Redistribute load in washer and run through Drain & Spin cycle. • Check fabric softener package for instructions and follow directions for using dispenser. • Make sure you have selected the Fabric Softener option. • Pretreat stain and rewash. • Sort whites or lightly colored items from dark colors. • Be sure to follow detergent manufacturer's directions. • Use a water conditioner like Calgon brand or install a water softener. • Make sure water heater is delivering water at 120°F-140°F (48°C-60°C). • Loosely load clothes in the washer basket. Adjust load size based on item size and material. For best results, load items around the outside of the basket. • Add detergent before you load items. • Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated. • If you do not dry your clothes with a clothes dryer, your clothes may retain more lint. • Separate lint producers from lint collectors. • Wash small loads for a shorter time than larger loads. • Add detergent before you load items. • Try a liquid detergent. • Use warmer water temperature. • Loosely load clothes in the washer basket. Adjust load size based on item size and material. For best results, load items around the outside of the basket. • Check fabric softener package for instructions and follow directions for using dispenser. • Make sure you have selected the Fabric Softener option.