GE JVM1440WH User Manual - Page 36

If Something Goes Wrong Before You Call For Service Problem Possible Cause What to Do Oven will not start A fuse in your home • Replace fuse or reset circuit breaker. may be blown or the circuit breaker tripped. Power surge. • Unplug the microwave oven, then plug it back in. Plug not fully inserted • Make sure the 3-prong plug on the into wall outlet. oven is fully inserted into wall outlet. Door not securely closed. • Open the door and close securely. Floor of the oven is warm, even when the oven has not been used The cooktop light is located below the oven floor. When the light is on, the heat it produces may make the oven floor get warm. • This is normal. "LOC" appears on display The control has been locked. • Press and hold CLEAR/OFF for about 3 seconds to unlock the control. Vent fan will not turn off "BAD PROBE" appears on display The vent fan automatically turns on to cool internal parts while the microwave is on. • The vent fan cannot be turned off while the microwave is operating. This is normal. Wait for the microwave to turn off and the fan will either go off automatically or you will need to turn it off by pressing the Vent Fan pad after the microwave is off. The probe has not been • Insert the probe properly into the completely inserted into oven wall outlet. the oven wall outlet. The probe is defective. • Replace the probe. "PLEASE INSERT PROBE" appears on display "SENSOR ERROR" appears on display 36 Probe has been forgotten or not inserted properly. • Insert the probe properly into the oven wall outlet. When using a Sensor feature, the door was opened before steam could be detected. Steam was not detected in maximum amount of time. • Do not open door until steam is sensed and time is shown counting down on display. • Use Time Cook to heat for more time.