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Performing a factory reset using phone buttons, VOLUME DOWN > POWER > VOLUME DOWN.

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100 Update and reset Performing a factory reset using phone buttons If you can't turn your phone on or access settings, you can still perform a factory reset by using the phone's buttons. 1. Turn the power off. 2. Press and hold the VOLUME DOWN button, and then briefly press the POWER button. Release the VOLUME DOWN button when you see an icon on the screen. 3. Then press the following hardware buttons in sequence: VOLUME UP > VOLUME DOWN > POWER > VOLUME DOWN.

Section	Page
Unboxing	9
Your phone	9
Back cover	10
Removing the back cover	10
Replacing the back cover	11
microSIM card	11
Inserting the microSIM card	11
Removing the microSIM card	12
Storage card	13
Inserting the storage card	13
Unmounting the storage card	13
Removing the storage card	13
Battery	15
Charging the battery	15
Switching the power on or off	16
Switching the power on	16
Switching the power off	16
Phone not responding?	16
Setting up your phone	17
Activate your phone	17
Setting up your phone for the first time	17
Account setup	17
Setting up an account	17
Syncing an account	18
Deleting an account	18
Getting contacts into your phone	18
Your first week with your new phone	19
Features you'll enjoy	19
Start screen	20
Rearranging and resizing tiles	20
Pinning items to the Start screen	20
Unpinning a tile	20
Touch gestures	21
Motion gestures	23
Adjusting the volume	24
Silencing your ringer	24
Sleep mode	25
Switching to Sleep mode	25
Waking up from Sleep mode	25
Lock screen	25
Unlocking the screen	25
Changing your lock screen wallpaper	26
Customizing your lock screen notifications	26
Changing the ringtone	26
Adding custom ringtones	27
Changing the theme	27
Taking a screenshot	28
Switching between apps	28
Windows Store	29
Using speech on your phone	29
Turning on more speech commands	29
Camera	31
Camera basics	31
Viewfinder screen	31
Zooming	32
Changing settings	32
Taking a photo	32
Recording video	33
After capturing	33
Phone calls	34
Making a call	34
Making an emergency call	34
Making an international call	34
Receiving calls	35
Answering a call	35
Rejecting a call	35
Muting the ringing sound without rejecting the call	35
What can I do during a call?	35
Turning the speaker on during a call	35
Switching between calls	36
Muting the microphone during a call	36
Starting a three-way call	36
Call history	36
Checking calls in the call history	36
Adding a new phone number from the call history to your contacts	37
Clearing the call history	37
Turning airplane mode on or off	37
People	38
Keeping in touch	38
Importing contacts from your SIM card	38
Adding a new contact	38
How do I add an extension number to a contact number?	39
Jumping to a section in the contacts list	39
Filtering your contacts list	39
Merging contact profiles	40
Unlinking contact profiles	40
Searching, editing or deleting	40
Searching for a contact	40
Editing a contact's information	40
Deleting a contact	41
Sharing with a group of contacts in real-time	41
Creating a new room	41
Inviting contacts to a room	42
Rearranging room tiles	42
Managing a room	42
Leaving a room	42
Organizing your contacts into groups	43
Creating a new group	43
Adding contacts to a group	43
Removing a contact from a group	43
Changing a member's contact preference	43
Rearranging group tiles	44
Renaming a group	44
Deleting a group	44
What is the Me tile?	44
Posting to social networks	45
Posting a message	45
Commenting on a post	45
Checking in	45
Filtering social updates	46
Keyboard	47
Using the onscreen keyboard	47
Turning caps lock on	47
Entering numbers and symbols	47
Moving the cursor	48
Entering words with predictive text	48
Changing the keyboard language	48
Messaging	49
Texting and chatting in one place	49
Setting your chat status	50
Sharing pictures, videos, and more in a message	50
Viewing and replying to a message	51
Why can't I reply to my friend using Facebook or Messenger on the same thread?	52
Copying and pasting a message	52
Managing conversations	52
Forwarding a message	52
Deleting a message	52
Deleting a whole conversation	52
Email	53
Adding your Microsoft account	53
Adding a POP3/IMAP email account	53
Adding a Microsoft Exchange ActiveSync account	54
Checking email	55
Replying or forwarding email	55
Linking inboxes as one	55
Unlinking an inbox	56
Sending email	56
Setting the priority for an email message	56
Saving or discarding the email	56
Resuming an email draft	56
Managing email messages	57
Deleting, moving, flagging, or marking several email messages	57
Deleting, moving, flagging, or marking one email	57
Switching to another mail folder	57
Changing email account settings	57
Photos, videos, and music	58
Photos	58
About the Photos hub	58
Adding a photo to your favorites	58
Changing the background on the Photos hub	59
Sharing	59
Using Photo Enhancer	59
Music + Videos	60
Playing music, videos, and podcasts	60
Listening to FM radio	60
Adding or removing a favorite station	61
Listening to a favorite station	61
Making your music sound better	61
Sync and Backup	62
Keeping things in sync	62
Backing up your files	62
Internet connections	63
Data connection	63
Turning the data connection on or off	63
Enabling data roaming	63
Wi‑Fi	64
Connecting to a Wi‑Fi network	64
Connecting to a hidden Wi‑Fi network	64
Disconnecting from a Wi‑Fi network	65
Using your phone as a mobile hotspot	65
Search and Web browser	66
Ways you can search the Web	66
Searching for information	66
Scanning codes, tags, and text	67
Scanning a QR Code	67
Scanning a Microsoft Tag	67
Searching by scanning a barcode, book, CD, or DVD cover	67
Searching by scanning text	68
Copying and pasting scanned text	68
Selecting from previous image search results	68
Opening and navigating web pages	69
Opening a web page	69
Using tabs to open multiple web pages	69
Switching between tabs	69
Sharing a link	69
Clearing your browsing history	69
Music search	70
Searching for recorded music that's playing	70
Selecting from previous music search results	70
Maps and location	71
Location services	71
Turning on location services	71
Maps	71
About Maps	71
Moving around the map	71
Finding your location	72
Finding an address or place	72
What are pushpins?	73
Adding a pushpin	73
Viewing pushpins as a list	73
Sharing an address	73
Getting directions	74
Downloading and managing maps	74
Local Scout	75
About Local Scout	75
Finding places near your location	75
Finding places in another location	75
Changing how Local Scout searches	75
Calendar	76
What you can do in Calendar	76
Creating a calendar appointment	76
Quickly creating an appointment on a time slot	77
Sending an invitation	77
Creating a new to-do task	77
Displaying and syncing calendars	78
Showing or hiding calendars	78
Choosing which calendars are synced on your phone	78
More apps	79
What can I do in the HTC hub?	79
Checking weather	79
Adding a city	80
Changing the order of cities	80
Deleting cities	80
Changing the temperature scale and other settings	80
Keeping track of your stocks	80
Want instant updates to just one stock quote or index?	81
Adding a stock quote or stock market index	82
Changing the stock list order	82
Deleting stock quotes or indices	82
Changing the price rise color and other settings	82
Reading news feeds	82
Subscribing to news channels	82
Reading news	83
Want instant updates to a subscribed news channel?	83
Unsubscribing news channels	83
What's in the Office hub?	84
What types of files can be opened in Office Mobile?	84
Creating and sharing notes	84
Composing a note	84
Sharing or syncing a note	85
Managing notes	85
Xbox LIVE in the Games hub	86
Downloading and installing Xbox Extras	86
Bluetooth and NFC	87
Connecting a Bluetooth accessory	87
Disconnecting a Bluetooth accessory	87
Unpairing	88
Sharing content with NFC	88
Turning NFC on and off	88
Using NFC	89
Settings	90
Attentive phone features	90
Turning Battery Saver on	90
Changing display settings	91
Adjusting the screen brightness manually	91
Setting the time delay before the screen turns off	91
Changing sound settings	91
Setting your phone to silent mode	91
Choosing notification sounds	91
Changing the phone language and region format	92
Managing apps and storage	92
Changing application settings	92
Uninstalling an app	93
Checking phone storage	93
Checking phone info	93
Locating the IMEI/MEID or serial number of your phone	94
Accessibility enhancements	94
Using text to speech	94
Ease of access settings	94
Security	95
Protecting your SIM card with a PIN	95
Restoring a SIM card that has been locked out	95
Protecting your phone with a password	95
Making your phone safe for kids	96
Setting up Kid's Corner	96
Launching Kid's Corner	96
Closing and disabling Kid's Corner	97
Update and reset	98
How to get and install updates	98
Setting update notification and downloading option	98
Preparing for a software update	98
Installing an update	99
Correcting the date and time	99
Factory reset	99
Performing a factory reset via settings	99
Performing a factory reset using phone buttons	100
Trademarks and copyrights	101