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HTC Hero S Hero S User Guide - Page 188

Reset, Restarting HTC Hero S, Performing a factory reset via settings - battery problems

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188 Reset Reset Restarting HTC Hero S If HTC Hero S is running slower than normal, an application is not performing properly, or HTC Hero S becomes unresponsive, try restarting HTC Hero S and see if that helps solve the problem. 1. If the display is off, press the POWER button to turn it back on. 2. Unlock the display. 3. Press and hold the POWER button, and then tap Restart. 4. When asked to confirm, tap Restart. If these steps don't work, you can remove and replace the battery, and then turn HTC Hero S on to restart it. Resetting HTC Hero S Do a factory reset to return HTC Hero S to its original state before the first time you turned it on. If you're passing HTC Hero S on to someone else or HTC Hero S has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset). Factory reset is not a step to be taken lightly. It'll permanently delete all your data and customized settings, and will remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset. Performing a factory reset via settings The most convenient way to do a factory reset is via the settings. 1. From the Home screen, press , and then tap Settings. 2. Tap SD & phone storage > Factory data reset. 3. Tap Reset phone, and then tap Erase everything.

Section	Page
Getting started	8
Inside the box	8
HTC Hero S	8
Front panel	8
Top panel	9
Left panel	9
Back panel	9
Bottom cover	10
Removing the bottom cover	10
Replacing the bottom cover	10
Battery compartment door	10
Opening the battery compartment door	10
Closing the battery compartment door	11
Storage card	11
Removing the storage card	11
Inserting the storage card	11
Unmounting the storage card	11
Battery	12
Removing the battery thin film	12
Removing the battery	12
Inserting the battery	13
Charging the battery	13
Switching the power on or off	14
Switching the power on	14
Switching the power off	14
Finger gestures	14
Setting up HTC Hero S for the first time	15
Ways of getting contacts into HTC Hero S	15
Home screen	16
Extended Home screen	16
Using Leap view	17
Basics	18
Adjusting the volume	18
Adjusting the ringer volume	18
Adjusting the earpiece volume for calls	18
Adjusting the media volume	18
Adjusting the volume via settings	18
Sleep mode	19
Switching to Sleep mode	19
Waking up from Sleep mode	19
Unlocking the screen	19
Opening an app from the lock screen	20
Status and notifications	20
Status icons	20
Notification icons	21
Notification LED	22
Notifications panel	23
Switching between recently opened apps	23
Using Quick Settings	24
Closing the Notifications panel	24
Connecting HTC Hero S to a computer	24
Copying files to or from the storage card	25
Copying text, looking up information, and sharing	26
Selecting text	26
Copying and pasting text	26
Searching or translating text	26
Sharing text	27
Printing	27
Personalizing	28
Making HTC Hero S truly yours	28
Personalizing HTC Hero S with scenes	28
Using a preset scene	28
Creating a new scene	28
Renaming a scene	29
Deleting scenes	29
Changing your wallpaper	29
Applying a new skin	30
Personalizing your Home screen with widgets	30
Adding a widget to your Home screen	30
Changing the settings of a widget	31
Adding icons and other shortcuts on your Home screen	32
Adding folders on your Home screen	32
Creating a new folder and adding items to it	32
Renaming a folder	32
Rearranging or removing widgets and icons on your Home screen	33
Moving a widget or icon	33
Removing a widget or icon	33
Rearranging the Home screen	34
Using sound sets	34
Choosing a preset sound set	34
Creating a sound set	35
Changing your ringtone, notifications, and sounds	35
Deleting sound sets	35
Rearranging or hiding application tabs	36
Adding a tab back	36
Customizing the lock screen	37
Phone calls	38
Different ways of making calls	38
Making a call on the Phone dialer screen	38
What is Smart dial?	38
Using Speed dial	39
Assigning a speed dial key	39
Calling a phone number in a text message	39
Calling a phone number in an email	39
Making an emergency call	40
Receiving calls	40
Answering a call	40
Rejecting a call	40
Muting the ringing sound without rejecting the call	41
HTC Caller ID	41
What can I do during a call?	41
Switching between calls	41
Turning the speakerphone on during a call	42
Muting the microphone during a call	42
Ending a call	42
Setting up a conference call	42
Internet calls	43
Adding an Internet calling account	43
Making an Internet call	43
Using Call history	44
Checking a missed call	44
Checking calls in the Call History	44
Adding a new phone number to your contacts from Call History	44
Clearing the Call History list	45
Call services	45
Turning Airplane mode on or off	46
Global Phone	46
Inserting the SIM card	46
Removing the SIM card	47
Changing the network your phone connects to	47
Messages	48
Opening Messages	48
Sending a text message (SMS)	48
Sending a multimedia message (MMS)	49
Why isn't the contact's email address showing up when I enter a contact name?	50
Creating a slideshow	50
Resuming a draft message	51
Viewing and replying to a message	51
Replying to another phone number of the contact	52
Forwarding a message	52
Viewing and saving an attachment from a multimedia message	53
Push messages	53
Opening and reading a new push message	53
Viewing all your push messages	53
Managing message conversations	54
Protecting a message from deletion	54
Deleting a single message	54
Deleting several messages within a conversation	54
Deleting a conversation	55
Deleting several conversations	55
Setting message options	55
Search and Web browser	57
Searching HTC Hero S and the Web	57
Setting search options	57
Performing searches on the Web and HTC Hero S	57
Quickly looking up information on the Web	58
Translating words to other languages	58
Using the web browser	58
Going to a webpage	59
Changing the screen orientation	59
Navigating and zooming on a webpage	59
Selecting a link on a webpage	59
Selecting an address or phone number on a webpage	59
Opening a new browser window	60
Switching between browser windows	60
Downloading from the Web	60
Downloading apps from the Web	61
Viewing your downloads	61
Viewing bookmarks and previously visited pages	61
Bookmarking a webpage	61
Opening a bookmark	61
Editing a bookmark	61
Viewing a previously visited page	62
Clearing the list of previously visited pages	62
Viewing a page that you often visit	62
Clearing the list of most visited pages	62
Changing the view of bookmarks or most visited pages	62
Setting browser options	62
Setting your home page	62
Browsing full versions of all websites	63
Choosing when to show Adobe Flash content	63
Camera	64
Camera basics	64
Viewfinder screen	64
Zooming	65
Auto focusing	65
Using the front camera	65
Taking a photo	65
Recording video	66
Adding effects	67
After capturing	67
Changing camera settings	67
Photos, videos, and music	69
Gallery	69
About the Gallery app	69
Selecting an album	69
Viewing photos and videos	70
Zooming in or out on a photo	70
Viewing photos as a slideshow	71
Watching a video	71
Editing your photos	71
Rotating a photo	71
Cropping a photo	71
Adding effects	72
Sending your photos and videos	72
Sending photos or videos by email	72
Sending a photo or video by MMS	73
Sending photos or videos using Bluetooth	73
Sharing your photos and videos on the Web	74
Sharing photos or videos on Facebook	74
Sharing photos and videos on Flickr	74
Sharing photos on Picasa	75
Sharing videos on YouTube	75
Viewing photos in your social networks	76
Viewing photos on Facebook	76
Viewing photos on Flickr	76
Commenting on photos in your social networks	76
Music	77
Listening to music	77
Playing music from the Lock screen	77
Browsing albums in landscape view	78
About the Music widget	78
Browsing music in the library	79
Creating a playlist	79
Playing the songs in a playlist	79
Managing playlists	80
Deleting playlists	80
Setting a song as a ringtone	80
Trimming an MP3 ringtone	81
Checking if the song was added as a ringtone	81
Sharing music using Bluetooth	81
Finding music videos on YouTube	82
Updating album covers	82
Connected Media	83
Sharing media on your home network	83
HTC services	85
HTC Watch	85
About HTC Watch	85
Creating or signing in to your HTC Watch account	85
The Watch app	86
Browsing the video store selections	86
Watching a trailer	86
Recommending a video	87
Renting or purchasing a video	87
Managing your library	87
Checking or changing settings	88
Some useful things to know	88
Why am I asked to sign in again to my account?	88
How long is the rental period of a video?	88
Why won't HTC Watch allow me to remove a device and add a new one?	88
How do I remove my HTC Watch account from my device?	88
HTCSense.com	89
Signing up for your HTCSense.com account	89
Signing up from HTC Hero S	89
Signing up from your computer	89
Updating your HTCSense.com account details	89
Turning on Phone finder	89
Using HTCSense.com	90
Making HTC Hero S ring	90
Forwarding calls and messages	90
Locating HTC Hero S	90
Locking HTC Hero S	91
Erasing the contents of HTC Hero S	91
Deleting your HTCSense.com account	91
Accounts and sync	92
About online accounts	92
Synchronizing with a Google Account	92
Adding more Google Accounts	92
Forgot your Google Account password?	93
Adding a social network account	93
Managing your online accounts	93
Changing general sync settings	93
Synchronizing an account manually	94
Changing account settings	94
Removing an account	94
People	95
About the People app	95
Your contacts list	96
Setting up your profile	96
Adding a new contact	97
Importing a contact from an Exchange ActiveSync account	97
Merging contact information	98
Accepting matched contacts suggestions	98
Viewing a list of all your linked contacts	98
Manually merging contact information	99
Breaking the link	99
Filtering your contacts list	99
Searching for contacts	99
Backing up your contacts to the storage card	100
Importing contacts from the storage card	100
Contact information and conversations	100
Editing a contact’s information	101
Deleting contacts	101
Sending contact information as a vCard	101
Contact groups	102
Creating a group	102
Editing a contact group	102
Sending a message or email to a group	103
Rearranging your contact groups	103
Rearranging the members of a contact group	103
Deleting groups	103
Adding People widgets	104
Setting the default communication method	104
Changing the default communication method	104
Getting in touch with a contact	105
Social	106
Facebook for HTC Sense	106
Twitter for HTC Sense	107
Tweeting on the go using Peep	108
Sending a tweet	108
Searching for Twitter users to follow	109
Unfollowing a Twitter user	109
Sending a direct message	109
Setting Peep options	109
Using Friend Stream	110
Updating your status	110
Commenting on and liking Facebook posts	111
Checking notifications from your social networks	111
Sharing your location with your Facebook friends	112
About the Friend Stream widget	112
Chatting in Google Talk	112
Chatting with a friend	112
Making a video call	113
Accepting a chat invitation	113
Changing your online status and picture	114
Adding and managing friends	114
Changing settings or signing out	115
Email	116
Gmail	116
Using Gmail	116
Viewing your Gmail Inbox	116
Sending a new message	116
Replying to or forwarding an email message	117
Getting help	117
Mail	117
About the Mail app	117
Adding a POP3/IMAP email account	118
Adding a Microsoft Exchange ActiveSync account	118
Checking your Mail inbox	119
Viewing the unified inbox of all your email accounts	119
Switching between different views of your inbox	119
Refreshing an email account	120
Sorting email messages	120
Quickly browsing your inbox	120
Managing email messages	120
Deleting an email message	120
Selecting several email messages	121
Moving several email messages to another folder	121
Moving an email message after reading	121
Deleting all messages	121
Switching to other mail folders	121
Sending an email message	121
Resuming a draft email message	123
Reading and replying to an email message	123
Setting the priority for an email message	123
Working with Exchange ActiveSync email	123
Flagging an email	123
Setting your Out of the office status	123
Sending a meeting request	124
Changing email account settings	124
Deleting an email account	124
Calendar	125
About Calendar	125
Creating an event	125
Changing Calendar views	126
Using month view	126
Using day and agenda views	126
Using week view	127
Managing Calendar events	127
Viewing an event	127
Editing an event	127
Deleting an event	127
Sharing an event (vCalendar)	128
Accepting or declining a meeting invitation	128
Dismissing or snoozing event reminders	128
Showing or hiding calendars	129
Changing Calendar settings	129
Reminder settings	129
Calendar view settings	129
About the Calendar widget	130
Maps and location	131
Location settings	131
Turning on location services	131
Google Maps	131
About Google Maps	131
Getting around maps	132
Searching for a location	133
Clearing the map	133
Searching for a place of interest near you	133
Getting directions	134
Getting help	135
Finding your friends with Google Latitude (available by country)	135
Opening and joining Latitude	135
Android Market and other apps	136
Finding and installing apps from Android Market	136
Finding and installing an app	136
Opening an installed app	137
Uninstalling an app	137
Getting help	137
Using the Clock	138
About the HTC Clock widget	138
Changing the location on the Clock widget	138
Using the Clock app	138
Using Desk Clock	139
Using World Clock	139
Setting your home city	139
Setting the time zone, date, and time	139
Adding a city to the World Clock screen	139
Setting an alarm	140
Deleting an alarm	140
Changing alarm sound settings	140
Checking Weather	141
Adding a city to the Weather screen	141
Changing the order of cities on the Weather screen	141
Deleting cities from the Weather screen	142
Changing Weather options	142
About the Weather widget	142
Reading news feeds	142
Subscribing to news channels	142
Adding a keyword	143
Adding people to follow	143
Reading a story	143
Changing update schedule and content settings	144
About the News widget	144
Keeping track of your stocks	145
Adding a stock quote or stock market index	145
Changing update schedule and color settings	146
Working on documents	146
Viewing a document	146
Editing a document	146
Watching videos on YouTube	147
Searching for videos	147
Clearing the search history	147
Sharing a video link	147
Capturing and sharing videos on YouTube	147
Listening to FM Radio	148
Tuning in to an FM station	148
Closing or turning off FM Radio	149
Recording your voice	149
Sharing a voice clip	149
Setting a voice clip as a ringtone	150
Using Flashlight	150
Sharing games and apps	151
HTC Sync	152
About HTC Sync	152
Installing HTC Sync	153
Setting up HTC Sync to recognize HTC Hero S	153
Getting to know the workspace	154
Setting up synchronization	154
Music sync options	154
Gallery sync options	155
Calendar sync options	155
People sync options	156
Bookmarks sync options	156
Documents sync options	157
Locations sync options	157
Synchronizing HTC Hero S	158
Installing an app from your computer to HTC Hero S	158
Downloading maps or purchasing services	159
Checking out products or licenses	159
Synchronizing another device with your computer	159
Downloading the latest HTC Sync upgrade	160
Keyboard	161
Using the onscreen keyboard	161
Selecting a keyboard layout	161
Entering text	161
Enabling multiple keyboard languages	162
Changing to the landscape onscreen keyboard	162
Entering words with predictive text	162
Setting a second language for the keyboard	163
Adding a word to the predictive text dictionary	163
Editing or deleting a word in the predictive text dictionary	163
Backing up your personal dictionary to your storage card	163
Importing your personal dictionary from your storage card	164
Entering text by speaking	164
Setting the voice input language	164
Entering text by tracing	165
Editing text	165
Selecting text	165
Copying and pasting text	166
Choosing between Swype and the Onscreen Keyboard	166
Using Swype	166
Entering text using Swype	167
Entering text by typing	167
Adjusting Swype settings	168
Adjusting input settings	168
Internet connections	169
Data connection	169
Wi‑Fi	169
Turning Wi‑Fi on and connecting to a wireless network	169
Connecting to a Wi‑Fi network with EAP-TLS security	170
Checking the wireless network status	170
Connecting to another Wi‑Fi network	170
Connecting to a virtual private network (VPN)	170
Setting up secure credential storage	171
Adding a VPN connection	171
Connecting to a VPN	171
Disconnecting from a VPN	171
Using HTC Hero S as a modem (USB tethering)	172
Connecting HTC Hero S to the Internet through a computer (Internet Pass-through)	172
Creating a Wi‑Fi hotspot	173
Bluetooth	174
Bluetooth basics	174
Turning Bluetooth on or off	174
Changing the device name	174
Connecting a Bluetooth headset or car kit	174
Reconnecting a headset or car kit	175
Disconnecting or unpairing from a Bluetooth device	175
Disconnecting a Bluetooth device	175
Unpairing from a Bluetooth device	176

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Reset

Restarting HTC Hero S

If HTC Hero S is running slower than normal, an application is not performing properly,

or HTC Hero S becomes unresponsive, try restarting HTC Hero S and see if that helps

solve the problem.

If the display is off, press the POWER button to turn it back on.

Unlock the display.

Press and hold the POWER button, and then tap

Restart

When asked to confirm, tap

Restart

If these steps don't work, you can remove and replace the battery, and then turn

HTC Hero S on to restart it.

Resetting HTC Hero S

Do a factory reset to return HTC Hero S to its original state before the first time you

turned it on.

If you’re passing HTC Hero S on to someone else or HTC Hero S has a persistent

problem that cannot be solved, you can perform a factory reset (also called a hard

reset). Factory reset is not a step to be taken lightly. It’ll permanently delete all your

data and customized settings, and will remove any applications you’ve downloaded

and installed. Be sure to back up any data and files you want to keep before you do a

factory reset.

Performing a factory reset via settings

The most convenient way to do a factory reset is via the settings.

From the Home screen, press

, and then tap

Settings

Tap

SD & phone storage

Factory data reset

Tap

Reset phone

, and then tap

Erase everything

188

Reset