HTC Rezound Verizon User Guide - Page 262

262 Update and reset If these steps don't work, you can remove and replace the battery, and then turn HTC Rezound with Beats Audio on to restart it. Resetting HTC Rezound with Beats Audio If you're passing HTC Rezound with Beats Audio on to someone else or HTC Rezound with Beats Audio has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset). Factory reset will permanently delete all your data and customized settings, and will remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset. Performing a factory reset from settings 1. From the Home screen, press MENU , and then tap Settings. 2. Tap Storage > Factory data reset. 3. Tap Reset phone, and then tap Erase everything. Performing a factory reset using hardware buttons If you can't turn HTC Rezound with Beats Audio on or access settings, you can still perform a factory reset by using the hardware buttons on HTC Rezound with Beats Audio. 1. Remove the battery, wait for a few seconds, then reinsert the battery.