HTC Tilt 2 Quick Start Guide - Page 36

Frequently Asked Questions - support

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Frequently Asked Questions How long should it take to charge my battery? Your battery can take up to 3 hours to fully charge using the AC charger. It will take much longer using the USB cable. Why won't my device power on? Your battery may be drained or is not seated correctly. Try removing and reinserting the battery. If no success, try charging the device using the AC charger. The notification LED next to the earpiece shows a solid amber light when the battery is being charged. When I try to download a lot of songs, I always get timed out and the download stops. If you are downloading 50 or more songs to your device, it may timeout. To bypass this, touch Start > Settings > Connections > USB to PC. Select the Enable faster data synchronization check box and touch OK. You may want to deselect this box if you are getting corporate email, as it may cause issues with VPNs and servers. What is needed to use the built in GPS on my device? AT&T supports AT&T Navigator with a monthly subscription but the device is capable of supporting any GPS application. Which GPS applications are supported by AT&T? AT&T Navigator is currently the only GPS solution that has been tested and certified for use with this device. How do I turn on/off Wi-Fi? Slide to the Settings tab, then touch Communications. At the right side of the Wi-Fi item, touch the OFF/ON slider. What is a soft reset and how is it performed? A soft reset of your device clears all active program memory and shuts down all active programs. To perform a soft reset, use the stylus to press the Reset button. What is a hard reset and how is it performed? A hard reset restores the device to its default settings - the way it was when you first purchased it. A hard reset should only be performed after all other troubleshooting options have been exhausted. To perform a hard reset: 1. T ouch Start > Settings > System > Clear Storage. 2. Enter "1234" in the box, and then touch Yes. OR 1. With the device turned off, press and hold the Talk/Send, End and Power buttons until you see the Reset message. 2. Release the Talk/Send, End and Power buttons. 3. Press the Volume Up button. 36

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Frequently Asked Questions
How long should it take to charge my battery?
Your battery can take up to 3 hours to fully
charge using the AC charger. It will take much
longer using the USB cable.
Why won’t my device power on?
Your battery may be drained or is not seated
correctly. Try removing and reinserting the
battery. If no success, try charging the device
using the AC charger. The notification LED next to
the earpiece shows a solid amber light when the
battery is being charged.
When I try to download a lot of songs, I always
get timed out and the download stops.
If you are downloading 50 or more songs to your
device, it may timeout. To bypass this, touch Start
> Settings > Connections > USB to PC. Select the
Enable faster data synchronization check box and
touch OK. You may want to deselect this box if
you are getting corporate email, as it may cause
issues with VPNs and servers.
What is needed to use the built in GPS on my
device?
AT&T supports AT&T Navigator with a monthly
subscription but the device is capable of
supporting any GPS application.
Which GPS applications are supported by AT&T?
AT&T Navigator is currently the only GPS solution
that has been tested and certified for use with
this device.
How do I turn on/off Wi-Fi?
Slide to the Settings tab, then touch
Communications. At the right side of the Wi-Fi
item, touch the OFF/ON slider.
What is a soft reset and how is it performed?
A soft reset of your device clears all active
program memory and shuts down all active
programs.
To perform a soft reset,
use the stylus
to press the Reset button.
What is a hard reset and how is it performed?
A hard reset restores the device to its default
settings — the way it was when you first
purchased it. A hard reset should only be
performed after all other troubleshooting options
have been exhausted.
To perform a hard reset:
1. Touch Start > Settings > System > Clear
Storage.
±. Enter “1±34” in the box, and then touch Yes.
OR
1. With the device turned off, press and hold the
Talk/Send, End and Power buttons until you
see the Reset message.
±. Release the Talk/Send, End and Power buttons.
3. Press the Volume Up button.
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