Hannspree HF289HJB User Manual - Page 21

TECHNICAL SUPPORT (FAQ) Q & A FOR GENERAL PROBLEMS PROBLEM & QUESTION Power LED is not on POSSIBLE SOLUTION *Check if the Power Switch is in the ON position *Power Cord should be connected *Check if the PC system is Plug & Play compatible No Plug & Play *Check if the Video Card is Plug & Play compatible *Check if any plug pins on the D-Sub or HDMI connector are bent The display is too dark or too *Adjust the Contrast and Brightness Controls. bright. Picture bounces or a wave pattern is present in the picture *Move electrical devices that may cause electrical interference. *Computer Power Switch should be in the ON position. *Computer Video Card should be snugly seated in its slot The power LED is ON (orange) but there's no video or no picture. *Make sure monitor's video cable is properly connected to the computer. *Inspect monitor's video cable and make sure none of the pins are bent. *Make sure computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key. Missing one of the primary colors (RED, GREEN, or BLUE) *Inspect the monitor's video cable and make sure that none of the pins are bent. Screen image is not centered or * Adjust pixel frequency CLOCK and PHASE or press hot-key sized properly. (INPUT Button) Horizontal or vertical disturbances on the screen *Use win 95/98/2000/NT/ME/XP shutdown mode Adjust CLOCK and PHASE or perform hot- key (INPUT Button). The screen resolution needs to be adjusted *Use win 2000/ME/XP Right click anywhere on desktop and select Properties>Settings>Screen Resolution. Use the silder to adjust the reslution and click Apply 21