Hannspree ST24HMUB User Manual - Page 25

ENGLISH 4. Troubleshooting Situation No picture and sound. No picture, or poor picture, sound is OK. Picture is not in color. Picture is OK, no sound. One of the speakers has no sound. Cannot receive some TV channels using cable TV. Want to reset TV settings. Cannot operate menus. Screen image turns over. Snow appears on the screen. Solution • Connect the power cord properly. • Check if the power LED is on or not. • Press on the control panel or remote control. • Press INPUT on the remote control or control panel to select the connected video sources. • Press CHp or CHq on the remote control or CH or CH on the control panel to switch to other TV programs. • Make sure all cables are connected properly. • Check the antenna and cable connections. • Adjust the Brightness in the Picture menu. • Adjust the Color Temp in the Picture menu. • Make sure the source device is functioning properly. • Make sure the audio cable is connected securely. • Turn the mute off. • Press VOL+ on the control panel or the remote control. • Adjust the Balance in the Audio menu. • Try the Auto Scan function in the Channel menu. • Use the Restore Default function in the Picture, Audio, Channel, and Setup menus. • If OSD items are colored in gray, the system is in a state such that those settings are not available. • Make sure the video signal cable is connected properly. • Adjust the location of the antenna, placing it far from roads or sources of interference. • Check the antenna and the video signal line connections. Blurred or overlapped images. • Adjust the sharpness setting. • Choose programs with high quality signals. • Adjust the direction of the antenna or replace the video signal cable. • • • Remote control doesn't work. • • Make sure the battery is inserted correctly. Replace the battery with a new one. Make sure the TV power cord is plugged in. Make sure the path between the remote control and the sensor is clear. Try operating the remote control at a closer distance to the TV. 23