HP 1215 HP Photosmart 1215/1218 Color Printer - (English) User Guide
HP 1215 - PhotoSmart Color Inkjet Printer Manual
UPC - 025184417475
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- HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 1
hp photosmart 1215/1218 knowledge user's guide - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 2
date Review this User's Guide. The fastest way to solve problems is to consult "Troubleshooting" on page 73. HP Customer Care Online Click your way to a great solution! HP Customer Care Online (www.hp.com/photosmart) is a great place to start for answers to questions about your HP color printer-24 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 3
printer ...2 Other items you will need ...3 Cables ...3 Memory cards...3 HP paper...3 Printer parts...4 Front panel ...6 Reading the indicator lights...7 Installing the Two-Sided Printing Module (optional)...8 Replacing or installing print cartridges ...9 Loading paper ...11 www.hp.com/photosmart - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 4
hp photosmart 1215/1218 color printer user's guide Chapter 2 Getting to know your printer...17 Adjusting printer settings ...17 Printing a test page ...17 Page size ...17 Page layout ...19 Photo cropping ...20 Photo brightness...21 Photo color...22 Infrared (IR) type ...22 Factory default settings - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 5
the HP PhotoSmart Toolbox (Windows PC) ...67 Using the HP PhotoSmart Utility (Macintosh) ...69 Cleaning the printer ...70 Materials you will need...70 Cleaning the print cartridges ...70 Cleaning the print cartridge cradle...72 Cleaning the outside of the printer...72 www.hp.com/photosmart iii - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 6
hp photosmart 1215/1218 color printer user's guide Chapter 7 Troubleshooting...73 Software solutions ...74 Hardware solutions ... printer 109 Connecting the printer to your Windows PC ...109 System requirements ...110 Connecting the printer ...111 Networking the printer...111 Connecting the printer - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 7
Chapter 1 Thank you for purchasing an HP PhotoSmart 1215/1218 color printer! Your new printer prints everything from laser quality black and white text documents to color photos. Before you get started, be sure to set up your printer-see the Quick Start poster included in the box. If you need more - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 8
begin, check to be sure you have the following: Macintosh Quick Start Windows poster Documentation Printer Power cord Two-Sided Printing Module (model 1215 optional accessory, included with model 1218) Software on CD-ROM Color print cartridge Black print cartridge 2 www.hp.com/photosmart - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 9
automatically. The printer uses an optical sensor to detect paper type and size, then selects the print mode for great results. Depending on where you live, you may need to set the default paper size to use a particular large or small paper size, see "Page size" on page 17. www.hp.com/photosmart 3 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 10
hp photosmart 1215/1218 color printer user's guide Printer parts Top cover Open this cover to change print cartridges Photo tray Place 4 x 6 in (102 x 152 mm) photo paper or hagaki paper (for Japan only) in this tray for printing Single envelope slot Place a single - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 11
Two-Sided Printing Module (model 1215 optional accessory, included with model 1218) Install this module to enable the printer to automatically print on the .hp.com/photosmart USB port Use this port to connect the printer to the computer if you are using a USB cable (Windows 98, Windows Me, Windows - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 12
hp photosmart 1215/1218 color printer user's guide Front panel Copies Use this button to select the to the computer Power Press this button to turn the printer on and off LCD Read this window for information about the status of your printer Photo Size Use this button to choose the printed size - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 13
The printer power is on Blinking The printer is busy (for example, printing or saving) Off The printer power is off Printer parts SmartMedia memory card slot is in use Attention light Blinking Read the LCD for instructions Caution: Do not remove the memory card while the indicator light is - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 14
hp photosmart 1215/1218 color printer user's guide Installing the Two-Sided Printing Module (optional) The Two-Sided Printing Module enables the printer to automatically print on the second side of a piece of paper. If you have an HP PhotoSmart 1218 printer, the Two-Sided Printing Module is included - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 15
using the correct print cartridges. Use one black print cartridge (HP 51645) and one color cartridge (HP C6578). Do not refill print cartridges yourself. Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from HP printer warranty coverage. Replacing - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 16
hp photosmart 1215/1218 color printer user's guide To... Replace or install print cartridges (continued) Follow these steps... 6. Insert the print cartridge: • Insert the print cartridge into the cradle. • Close the cradle latch to "lock" the print cartridge in place. 7. Close the top cover. 8. - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 17
results. HP papers can be found at most computer and office supply stores or on the Web at www.hpshopping.com. You can load a: • Stack of paper. • 4 x 6 inch (102 x 152 mm) photo paper in the printer's photo tray. • Single envelope. • Stack of envelopes. Loading paper www.hp.com/photosmart 11 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 18
hp photosmart 1215/1218 color printer user's guide To... Load paper in the paper tray Use the printer's paper tray to print on many different types of paper. You can use everything from plain paper to HP Premium Inkjet Transparency Film. Follow these steps... 1. Pull out the front paper guide on - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 19
Load a single envelope Use the printer's single-envelope slot to print one envelope at a time. • Load the envelope into the single-envelope slot with the address side down and the flap on the left. Slide the envelope in until it stops. Tip: See the picture on the printer. www.hp.com/photosmart 13 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 20
hp photosmart 1215/1218 color printer user's guide To... Load a stack of envelopes You can print multiple envelopes using the paper tray. Follow these steps... 1. Pull out the front paper guide on the paper tray and slide the side paper guide as far to the left as it will go. 2. Place a stack of - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 21
the paper tray with the print side down. 5. Adjust the side and fine-length paper guides to fit close to the edges of the paper, without bending them. This helps the paper to feed into the printer correctly. 6. Lower the output tray to its original position. Loading paper www.hp.com/photosmart 15 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 22
hp photosmart 1215/1218 color printer user's guide 16 www.hp.com/photosmart - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 23
tray. You can also choose to override the automatic detection by manually setting paper type and size. Depending on where you live, you may need to set the printer to use a particular small or large paper size. If you A4 or 8½ x 11 inches. LCD OK/Yes button Tools button www.hp.com/photosmart 17 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 24
hp photosmart 1215/1218 color printer user's guide To... Manually adjust the paper size Adjust the paper size in Japan Adjust the paper size in other Asia or Pacific countries Follow these steps... 1. On the printer front panel, press Tools until the LCD asks if you want to select paper settings, - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 25
the orientation setting from the digital camera. The printer orients the page to fit as many photos as landscape, the page will print landscape. The printer uses the photo orientation setting from the camera To select the page layout: 1. On the printer front panel, press Tools until the LCD asks if - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 26
hp photosmart 1215/1218 color printer user's guide Photo cropping The printer automatically crops a photo to the photo size you selected. For example, if you selected a 4 x 6 inch photo size, the printer will crop the photo to that size by measuring from the center of the photo. This is called - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 27
than the originals, adjust the photo brightness. To adjust the photo brightness: 1. On the printer front panel, press Tools until the LCD asks if you want to adjust the photo brightness, photos. 3. Press OK/Yes. Adjusting printer settings OK/Yes button Tools button www.hp.com/photosmart 21 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 28
hp photosmart 1215/1218 color printer user's guide Photo color In addition to color, you can set the printer to print photos in Black & White, Sepia, or Antique. Photos printed in Sepia print in brown tones and look similar to photos produced in the - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 29
are as follows: • No default paper type or size (the printer automatically detects paper type and size) • Photo Album page layout. • Middle photo brightness setting. • Standard crop. • Photos print in color. • Autodetects infrared file type. Adjusting printer settings www.hp.com/photosmart 23 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 30
hp photosmart 1215/1218 color printer user's guide Understanding memory cards If your digital camera uses a memory card to store photos, you can insert the memory card into the printer to print or save your photos. The printer steps you through the process. For more information on how to print - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 31
card faces away from you and the edge with pin-holes is placed into the printer first. • If you do not insert the side with pin-holes into the printer first, you can damage the memory card, the printer, or both. Understanding memory cards CompactFlash or IBM Microdrive www.hp.com/photosmart 25 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 32
hp photosmart 1215/1218 color printer user's guide To... Insert a SmartMedia memory card Follow these steps... • Insert the memory card into the top card slot so the front of the card (the gold side) faces toward you and the top of the card (the edge with the notch) is placed into the printer - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 33
recommended that you install the IrPrint software that comes with the printer so your documents print with the proper formatting. • Some Windows CE devices (including the HP Jornada). • Digital cameras with infrared capability and HP JetSend (including the HP PhotoSmart C500, 618, and 912). • Some - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 34
hp photosmart 1215/1218 color printer user's guide Tips for using infrared • When positioning the infrared device for sending a photo or document, be sure there is a clear line of sight between the infrared device and the printer's infrared port. If something is blocking the way, the infrared device - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 35
Chapter 3 Printing directly from the printer Your HP PhotoSmart 1215/1218 printer allows you to print directly from a memory card or using infrared without being connected to a computer. You can choose photos on a memory card from the front panel of the printer or send a file or photos from an - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 36
hp photosmart 1215/1218 color printer user's guide Printing from a memory card Printing directly from a memory card is as easy as: inserting the memory card into the printer, choosing the photos you want to print, and pressing Print. Choose Photos button Print button Deciding which photos to print - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 37
an index page To... Print an index page Follow these steps... 1. Insert the memory card into the printer. See "Inserting a memory card" on page 24 if you need more information. 2. Check that the printer's LCD indicates: If this is not the setting shown on the LCD, press Cancel/No to get to - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 38
hp photosmart 1215/1218 color printer user's guide Choosing photos on the printer's front panel Once you have decided which photos to print, choose the corresponding index numbers on the printer See your digital camera documentation to see if it supports Digital Print Order Format (DPOF). OK/Yes - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 39
than once. For example, if you choose 3, 3, 6, 6, 9 the printer will print two copies of photo number 3, two copies of photo number 6, and one copy of photo number 9. Select a continuous range of photos • Press and 15 appears on the LCD after the dash. 4. Press OK/Yes. www.hp.com/photosmart 33 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 40
hp photosmart 1215/1218 color printer user's guide To... Select a DPOF file Follow these steps... 1. for details on how to create a DPOF file. 2. Insert the memory card into the printer. The printer automatically recognizes the DPOF file on the memory card and asks if you want to use the - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 41
11 if you need more information. 1. Choose the photos you want to print. See "Choosing photos on the printer's front panel" on page 32 if you need more information. 2. Select the photo size: press Photo Size until the number of copies you want to print. 4. Press Print. www.hp.com/photosmart 35 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 42
hp photosmart 1215/1218 color printer user's guide Printing files using infrared (IR) If you have a device with infrared capability, such as a Personal Digital Assistant (PDA), laptop computer, cell phone, or digital camera, you can transfer files directly to the printer for fast wireless printing. - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 43
To... Print a document Print a photo 4 x 6 photo paper Standard letter or A4 sized paper www.hp.com/photosmart Printing files using infrared (IR) Follow these steps... 1. Set the printer to receive a document: press Tools until the LCD asks if you want to select the default IR type, then press OK - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 44
hp photosmart 1215/1218 color printer user's guide 38 www.hp.com/photosmart - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 45
Chapter 4 Printing from a computer Your HP PhotoSmart 1215/1218 printer allows you to print documents and projects (such as photo album pages, greeting cards, iron-on transfers or newsletters) from a Windows PC or Macintosh. www.hp.com/photosmart 39 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 46
hp photosmart 1215/1218 color printer user's guide Printing from your Windows PC To print from your Windows PC: 1. From your software application's File menu, select Print. Your software application's Print dialog box displays. Note: The Print dialog box is different for each software - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 47
to adjust settings such as color. Services - Use the Services tab to open the printer's Toolbox. Using the HP PhotoSmart Taskbar icon If you are using Windows, you can use the HP PhotoSmart Taskbar icon to determine the status of the printer, such as print cartridge status, and to adjust print - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 48
hp photosmart 1215/1218 color printer user's guide To... Follow these steps... Use the Warning Message Indicator The outline color of the HP PhotoSmart Taskbar icon indicates whether or not there are print cartridge warning messages. When the icon is: • Outlined in yellow and blinking - The - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 49
your Windows PC Follow these steps... 1. Open the Default Print Settings dialog box. • Click the HP PhotoSmart Taskbar icon. OR • Right-click the HP PhotoSmart Taskbar icon , then from the Configuration tab, select Display Printer Settings Confirmation. 4. Click OK. www.hp.com/photosmart 43 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 50
hp photosmart 1215/1218 color printer user's guide To... Display print cartridge warning messages Open the printer Properties dialog box Follow these steps... 1. Click the HP PhotoSmart Taskbar icon to open the Default Print Settings dialog box. 2. At the bottom of the dialog box, click the - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 51
, select the printer from the menu. 3. Choose one of the following: • Change Default Print Settings to display the Default Print Settings dialog box. • Open Toolbox to display the HP PhotoSmart Toolbox. If you need more information about the Toolbox, see "Using the HP PhotoSmart Toolbox (Windows PC - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 52
hp photosmart 1215/1218 color printer user's guide Using the HP Photo Printing software If you have the HP Photo Printing software (Windows PC only) you can use the following information to get started. If you need more information, see the online help. To view the online help: - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 53
hp.com/photosmart Printing from your Windows PC Follow these steps... You can create and print album pages by selecting one or more images and displaying them in different sizes and orientations. 1. Start the HP Photo Printing software Image Adjustments window, adjust the Exposure, Color, Rotation, - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 54
hp photosmart 1215/1218 color printer user's guide To... Make reprints of your photos Follow these steps... You can make reprints of your photos in standard sizes, ranging from 8 x 10 inch to passport size. 1. Start the HP Photo Printing software. 2. Open files or acquire images. 3. Create - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 55
on the Color control to adjust the mix of colors in the image. 3. Drag the button on the Saturation control to adjust the amount of color in the image. 1. Click Rotation. 2. Click on the Counterclockwise, Flip, and Clockwise controls to adjust the orientation of the image. www.hp.com/photosmart 49 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 56
hp photosmart 1215/1218 color printer user's guide To... Scale your image Adjust the sharpness Follow these steps... 1. Click Scaling. 2. Click on the arrow to select the • Close each dialog when you have finished adjusting the image. • Click Accept to save the changes. 50 www.hp.com/photosmart - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 57
To... Print from a software application Follow these steps... 1. From your software's File menu, select Page Setup, then select the appropriate Page Attributes. 2. From your software's File menu, select change. 5. When you have finished selecting the settings, click Print. www.hp.com/photosmart 51 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 58
hp photosmart 1215/1218 color printer user's guide To... Print from the desktop Follow these steps... 1. Select the document or documents you want to print. 2. Drag the document icons to the HP PhotoSmart printer icon on the desktop. The Print dialog displays. 3. Select the General print settings: - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 59
the ink density and dry time. Layout - Use the Layout panel to specify the number of pages printed on each piece of paper, or to specify the number of pieces of paper used to print a poster. You also use this panel to set up the HP PhotoSmart software for two-sided printing. Color - Use the Color - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 60
hp photosmart 1215/1218 color printer user's guide supported paper types, visit the Web at www.hp.com/photosmart. If you are not using the Two-Sided Printing Module, you can print on the second side of a piece paper manually. See "Manually 2. Set up the HP PhotoSmart printer software. See below for - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 61
. Note: You only need to set up the printer software once. To set up the HP PhotoSmart printer software: 1. Open the HP PhotoSmart printer Toolbox: from the Windows Start menu, choose Programs, HP PhotoSmart, 1215/1218, then HP PhotoSmart 1215/1218 Series Toolbox. 2. Select the Configuration tab - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 62
hp photosmart 1215/1218 color printer user's guide Where you find these settings depends on the software application you are using. You may need to click a Setup button. 4. Click the Properties button. The printer the second side by manually feeding the paper back into the printer, rather than using - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 63
printer holds the paper in the output tray while the ink dries. When the ink is dry, the Two-Sided Printing Module pulls the paper back into the printer printing, remove the paper from the output tray. 5. Follow the instructions on the screen to determine how to place the paper back into the - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 64
hp photosmart 1215/1218 color printer user's guide Two-sided printing from your Macintosh Setting up the HP PhotoSmart printer software for two-sided printing Before you use the Two-Sided Printing Module for the first time, you need to set up the printer software for automatic two-sided printing. - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 65
5. Select Print Both Sides. The HP PhotoSmart 1215/1218 printer software may have to increase the margin margin the same on each side, you can: • Print the second side by manually feeding the paper back into the printer, rather than using the Automatic Two-Sided Printing Module. OR • Select Two-sided - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 66
hp photosmart 1215/1218 color printer user's guide Manually reloading paper to print the second side 1. Click the drop down menu to select Layout. 2. Select Print Both Sides. 3. Select a binding option: • Book - if you - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 67
24. For more information on: • Deciding which photos to save, see "Deciding which photos to print" on page 30. • Choosing the photos on the printer's front panel, see"Choosing photos on the printer's front panel" on page 32. Choose Photos button Save button Saving photos www.hp.com/photosmart 61 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 68
hp photosmart 1215/1218 color printer user's guide Saving photos from a memory card to your Windows PC You can save photos directly from your memory card to your Windows PC. You can use the HP PhotoSmart Save Utility or you can use Windows Explorer or My Computer to drag and drop files from the - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 69
printer's front panel" on page 32. • If you only want to save specific files (such as one photo and one nonphoto file), access the memory card directly using Windows Explorer or My Computer. Click here to save your photos in a different folder on your computer's hard drive www.hp.com/photosmart - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 70
hp photosmart 1215/1218 color printer user's guide Saving photos from a memory card to your Macintosh You can save photos directly from a memory card to your Macintosh. You can use the HP PhotoSmart do not make any selections within one minute, the Save dialog box automatically closes and the photos - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 71
you need more information on how to select photos using the front panel, see "Choosing photos on the printer's front panel" on page 32. • If you only want to save specific files (such as one photo and one non-photo file), access the memory card directly from the desktop. www.hp.com/photosmart 65 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 72
hp photosmart 1215/1218 color printer user's guide 66 www.hp.com/photosmart - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 73
use the HP PhotoSmart 1215/1218 Toolbox to help take care of your printer. Be sure to keep the print cartridges fresh (don't let them sit unused for long periods of time) and keep the printer clean and in good condition. Using the HP PhotoSmart Toolbox (Windows PC) Use the HP PhotoSmart Toolbox to - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 74
hp photosmart 1215/1218 color printer user's guide To... Open the Toolbox using a Windows PC Follow these steps... • From the Windows Start menu, select Programs, HP PhotoSmart 1215/1218 Series, HP PhotoSmart 1215/1218 Series Toolbox. OR • From the printer Properties, select the Services tab, then - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 75
to: • Select the printer. • Print a WOW! sample page to see the printer's photo print quality. • Check the ink level of the print cartridges. • Print a Calibrate the printer to align the print cartridges. • Find technical support via links to HP Customer Care. Using the HP PhotoSmart Utility ( - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 76
hp photosmart 1215/1218 color printer user's guide Cleaning the printer Materials you will need Before you begin, make sure you have the following: • Cotton swabs or any soft material that will not leave fibers. • Distilled, filtered, or bottled water. • Paper to set the print cartridges on while - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 77
cartridges manually: 1. Remove the print cartridges. If you need more information, see "Replacing or installing print cartridges" on page 9. Note: To keep the ink from drying out, make sure you replace the print cartridges in the printer within thirty minutes. 2. Grasp one of the print cartridges - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 78
hp photosmart 1215/1218 color printer user's guide Cleaning the print cartridge cradle If you notice vertical streaks or lines on your prints, the print cartridge cradles may need to be cleaned. Note: Be careful not to get ink on your hands or clothing. To clean the print cartridge cradles: 1. - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 79
"Automatic two-sided printing solutions" on page 94. • The printer cannot establish communication with the other infrared device. See "Infrared (IR) solutions" on page 97. • There is an error message on the printer's LCD. See "Error messages" on page 99. Troubleshooting www.hp.com/photosmart 73 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 80
the inside back cover of this guide for contact information. Windows PC Remove the printer software and then reinstall it. • Insert the printer software CD into the computer. • Click Remove HP PhotoSmart 1215/1218 Series software. • Follow the instructions on your computer screen to uninstall the - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 81
then follow the instructions on your computer screen. 2. Close any active virus protection programs. 3. Exit all software programs. 4. Reinstall the printer software. If you are still having problems with the software installation, see the inside back cover of this guide for HP Customer Care contact - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 82
hp photosmart 1215/1218 color printer user's guide Problem The binding margin appears in the wrong place. Automatic is set as the paper type, but the printer does not use the optimal print mode. Possible cause Solution You may not have chosen the correct paper orientation. Windows PC • Make - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 83
. 1. Disconnect the USB cable from your printer and your computer. 2. Remove the printer software and then reinstall it. • Insert the printer software CD into the computer. • Click Remove HP PhotoSmart 1215/1218 Series software. • Follow the instructions on your computer screen to uninstall the - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 84
hp photosmart 1215/1218 color printer user's guide Problem Possible cause Solution When I connect a USB cable between the printer and my computer, the "New Hardware Wizard" message does not appear. (Windows PC only) You may not be using Windows 98, 2000, or Me. Make sure your computer's - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 85
then plug it back in. 2. Remove the printer software and then reinstall it. • Insert the printer software CD into the computer. • Click Remove HP PhotoSmart 1215/1218 Series software. • Follow the instructions on your computer screen to uninstall the software. • When the uninstall is completed, turn - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 86
hp photosmart 1215/1218 color printer user's guide Problem The printing is very slow. (continued software programs. You may be using outdated printer software. Check the printer driver you are using. Check HP's Web site for the most recent software updates. See the inside back cover of this guide - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 87
Troubleshooting Problem The printing is very slow. Possible cause Solution You may have chosen 2400 x 1200 dpi. You may be trying to print a photo. Windows PC • In Printer printer's USB cable directly to the computer rather than to a hub (if one of Printer Properties. Macintosh • Select the appropriate - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 88
hp photosmart 1215/1218 color printer user's guide Problem Possible cause Solution The printer will not turn on. The printer may have drawn too much power. Disconnect the printer from the power cord for approximately 10 seconds. Reconnect the power cord and press the Power button to turn on the - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 89
paper tray correctly. The printer's top cover may Close the printer's top cover. be open. A problem may exist with Replace the print cartridge. one of the print cartridges. The printer may still be processing information. See "The printing is very slow." on page 80. www.hp.com/photosmart 83 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 90
hp photosmart 1215/1218 color printer user's guide Problem No page came out of the printer. (continued on next page) Possible cause Solution There may be a paper jam. 1. Check the printer's LCD for any instructions. 2. Pull the paper out of either the paper tray or the output tray. • If you - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 91
Troubleshooting Problem No page came out of the printer. Possible cause Solution There may be a paper jam in the Automatic Two-Sided Printing Module. 1. Turn your printer off. 2. Press the button on top of the Automatic Two-Sided Printing Module and lower the access door. 3. Gently pull the - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 92
hp photosmart 1215/1218 color printer user's guide Problem Possible cause Solution A blank page came out of the printer. You may be out of ink. You may have forgotten to remove the vinyl tape from the print cartridge. Replace the print cartridge. Make sure you have removed the protective piece - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 93
margins. You may have accidentally left Poster Printing on. Make sure the margins are within the printable areas. Windows PC • Uncheck Poster Printing on the Features tab of Printer Properties. Macintosh • Uncheck Poster Printing on the Layout panel in the Print dialog. www.hp.com/photosmart 87 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 94
hp photosmart 1215/1218 color printer user's guide Problem Possible cause Solution Parts of the document are missing or are in the wrong place. You may have incorrectly scaled text or graphics. Windows PC • Make sure text or graphics are scaled correctly using Scale to Fit on the Setup tab. - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 95
of alignment. See "Cleaning the print cartridges" on page 70. Windows PC • If the color and black ink are not lining up on the printed page, go to the Printer Services tab of the HP PhotoSmart Toolbox and click Calibrate the Printer. Macintosh • If the color and black ink are not lining up on the - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 96
hp photosmart 1215/1218 color printer user's guide Problem Print quality is poor. Possible cause Solution If you have smearing, you may be using too much ink. Windows PC 1. Click Normal or Draft instead of Best on the Setup tab. 2. Reduce the amount of ink by going to the Advanced tab and using - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 97
Troubleshooting Problem Photos are not guides rest snugly against the photo paper. See "Loading paper" on page 11 for more information. You may not have selected the appropriate paper type or paper size. Windows PC 1. Go to the Setup tab in the printer software. 2. Select the appropriate HP - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 98
hp photosmart 1215/1218 color printer user's guide Problem Photos are not printing correctly. Banners are not printing correctly. (continued on next page) Possible cause Solution You may not have selected Best print quality. Windows PC 1. In the Printer in the printer software. Windows PC • Make - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 99
Troubleshooting Problem Possible cause Solution Banners are not printing correctly. You may have problems with the banner paper. • If several sheets feed into the printer together, unfold and refold the paper. • If the paper does not feed into the printer correctly, be sure that the unattached - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 100
hp photosmart 1215/1218 color printer user's guide Automatic two-sided printing solutions Problem Possible cause Solution Windows PC In the Two-Sided Printing section of the Features tab, the Automatic option is missing. The Automatic Two-Sided Printing Module is not enabled - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 101
Troubleshooting Problem Possible cause Solution HP's Web site for a list of supported paper types. Windows PC When Automatic two-sided printing is selected on the Features tab, the paper size automatically changes. The paper size selected on the Setup tab in Printer Properties is not supported - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 102
hp photosmart 1215/1218 color printer user's guide Problem Possible cause Solution Automatic two-sided printing was selected, but printing is only on one side of the paper. The application you are using to print supports only manual two-sided printing. It does not support automatic two-sided - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 103
laptop or notebook's user manual. Bright lights may be interfering with the signal. • Make sure that no bright light of any type is shining directly into either infrared lens. • Position the device from which you are printing closer to the infrared lens on the printer. www.hp.com/photosmart 97 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 104
hp photosmart 1215/1218 color printer user's guide Problem Possible cause Solution The printer prints only part of a page or document. The device from which you are printing may have been moved out of range of the printer more than one calendar appointment at a time. 98 www.hp.com/photosmart - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 105
Troubleshooting Error messages LCD Message Problem Solution Some photos are corrupted. Some files are corrupted. The printer detects that one or more files specified in the job are corrupted and cannot be See "Printing an index page" on page 31 for more information. www.hp.com/photosmart 99 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 106
hp photosmart 1215/1218 color printer user's guide LCD Message Cannot print photos. Cannot print files. File directory structure is corrupted. Card access error. Card may be damaged. Printer memory is full. Job was cancelled. Press OK. Paper is too long. See PC screen. Paper is too short. See PC - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 107
Troubleshooting LCD Message Problem Solution Paper size mismatch. Load correct paper printer and to the computer. Use only 1 card. Please remove a memory card. The printer can access only one memory card slot at a time. Remove one of the memory cards from the printer. www.hp.com/photosmart - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 108
hp photosmart 1215/1218 color printer user's guide LCD Message Memory card in backwards. Card is not fully inserted. Push card in a little more. Problem The memory card was inserted backwards. The memory card was not inserted correctly. Solution See "Inserting a memory card" on page 24 for more - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 109
, Color 1 Mac OS 8.6 or higher only), infrared (IR) HP JetDirect external print servers 1215 printer 70x (Windows PC) 1218 printer 70x, 170x, 300x, (Windows PC); 300x (Macintosh) 600 dpi with REt (Resolution Enhancement Technology) HP PhotoREt lll (up to 2400 x 1200 dpi) www.hp.com/photosmart - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 110
hp photosmart 1215/1218 color printer user's guide Technology, Black Print Resolution Print Technology Print Cartridges Prints Color Technology, Color Print languages System Requirements Dimensions Weight REt (Resolution Enhancement Technology) Drop on-demand thermal inkjet printing 1 black, 1 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 111
Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Japan Korea www.hp.com/photosmart 105 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 112
hp photosmart 1215/1218 color printer user's guide Hewlett-Packard Limited Warranty Statement HP Product Duration of Limited Warranty HP Photo Printing software HP PhotoSmart 1215/1218 color printer 90 Days 1 Year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 113
any instructions for installing patches or upgrades), provided that all other products (e.g. hardware, software, firmware) used in combination with such HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty extends through January 31, 2001. www.hp.com/photosmart - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 114
hp photosmart 1215/1218 color printer user's guide 108 www.hp.com/photosmart - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 115
Connecting and upgrading your printer Connecting the printer to your Windows PC You can use the HP PhotoSmart printer with a Windows PC or a Macintosh. For system requirements, see the following page. Note: We recommend that you connect the printer directly to your Windows PC for the best - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 116
hp photosmart 1215/1218 color printer user's guide System requirements Component Operating system Processor RAM Free disk space Video display CD-ROM Recommended Windows 95, 98, Me, NT 4.0, 2000 Pentium 233 MHz 64-128 MB 200-500 MB 800x600, 16-bit or higher 4x or better 110 www.hp.com/photosmart - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 117
, press Power to turn the printer on. 4. Install the print cartridges and load paper. 5. Install the printer software. Networking the printer If you are connecting the printer to a network, see the Networking Guide for Windows PCs on the Web at www.hp.com/photosmart. www.hp.com/photosmart 111 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 118
hp photosmart 1215/1218 color printer user's guide Connecting the printer to your Macintosh You will need a USB cable to connect the HP PhotoSmart printer to your computer's USB port. This cable is available where you purchased your printer or at most computer supply stores, and must be purchased - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 119
, press Power to turn the printer on. 4. Install the print cartridges and load paper. 5. Install the printer software. Networking the printer You can print to an HP PhotoSmart 1218 color printer using an AppleTalk network connection if: • Your HP PhotoSmart 1218 printer is turned on and connected - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 120
end into an electrical power outlet, as shown in the diagram. Installing the printer software How you install the HP PhotoSmart 1215/1218 printer software depends on the computer system you are using. See the software installation instructions included in the box for more information. 114 www - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 121
Upgrading your printer Your HP PhotoSmart 1215/1218 printer is upgradable to accept future file formats. Visit www.hp.com/photosmart for any available updates. Upgrading your printer www.hp.com/photosmart 115 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 122
hp photosmart 1215/1218 color printer user's guide 116 www.hp.com/photosmart - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 123
from 36 Cleaning print cartridge holders 72 print cartridges 70 printer 72 CompactFlash memory card 24 www.hp.com/photosmart Connecting printer to a Macintosh 112, 113 to a power source 114 to a Windows PC 109 types of cables needed 3 Controls 6 Copies, printing several of one photo 33 Cropping of - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 124
hp photosmart 1215/1218 color printer user's guide L Landscape orientation 87 Laptop, printing from 36 Layout Paper Saver 19 Photo Album 19 Lights, meaning of 7 Loading paper 11 M Macintosh connecting the printer PC 62 selecting photos to print 32 types supported 24 N Non-photo files, saving 63, 65 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 125
112 PC 110 T Taskbar icon (Windows) 41 Test page, printing 17 Toolbox (PC) 67 Tools button 17 Troubleshooting 73 Two-sided printing selecting 54 setting up the software (Macintosh) 58 setting up the software (PC) 55 Two-Sided Printing Module installing 8 using 54 U Unpacking your printer 2 119 - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 126
hp photosmart 1215/1218 color printer user's guide W Warranty 106, 107 Windows PC connecting the printer 109 HP Photo Printing software 46 printing from 40 saving photos from a memory card 62 system requirements 110 type of cable needed to connect to 3 Wireless printing via infrared 36 Y - HP 1215 | HP Photosmart 1215/1218 Color Printer - (English) User Guide - Page 127
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