HP 170X HP Jetdirect Print Server 170X Installation and Configuration
HP 170X - JetDirect Print Server Manual
UPC - 882780300699
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- HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 1
HP Jetdirect Print Server 170X Installation and Configuration Guide - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 2
- HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 3
Installation and Configuration Guide HP Jetdirect 170X External Print Server - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 4
instructions. Instruction Manual ! Symbol: If the product is marked with this symbol, refer to the product manuals service-trained personnel. Power This product does not have a power switch; it is powered on when either the power cord or AC adapter is plugged into a power outlet. The power - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 5
1-9 Print Server Firmware Version 1-10 Supported Network Protocols 1-10 What's Included 1-10 Network Printing Basics 1-11 .Customer Support 1-12 HP Support Online 1-12 HP Support By Phone 1-13 Product Accessibility 1-13 2. Installation Installation Overview 2-15 Install the 170X Hardware - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 6
4-58 Supported HP Web Jetadmin Version 4-58 Viewing the Embedded Web Server 4-59 Special Features 4-60 Operating Notes 4-60 5. Troubleshooting The 170X Configuration Page 5-61 Selecting a Configuration Page PDL 5-63 Resetting Configuration to Factory Defaults 5-64 Troubleshooting Steps - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 7
6. HP Jetdirect Configuration Page Messages Introduction 6-67 A. Specifications and Regulatory Statements Specifications A-89 Supported Networks A-89 Hardware A-90 Regulatory Statements A-94 B. Warranty Service C. Incompatible Peripherals D. FTP Printing Requirements D-103 Print Files D-104 - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 8
8 ENWW - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 9
HP Jetdirect 170X (J3258G) is an external print server that allows you to connect supported devices directly to your network. A network connection allows a device to be conveniently located for sharing by many users. In addition, it provides data throughput at network speeds. The HP Jetdirect 170X - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 10
vendor or authorized HP dealer. ** Contact your network system vendor for software, documentation, and support. What's Included O HP Jetdirect 170X Print Server O Power Module assembly (see Appendix A for part numbers) O CD-ROM containing installation software (Windows systems) and documentation - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 11
-peer network, dedicated servers are not used. Instead, each computer is configured to send print jobs to the printer directly. This is more suitable for smaller networks. On peer-to-peer networks, users configure their Microsoft Windows systems to print directly to the printer. ENWW Introduction - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 12
to a quick solution! The HP Web site at http://www.hp.com/support/net_printing is a great place to start for information about your HP Jetdirect print server - 24 hours a day, 7 days a week. For the latest Jetdirect installation software and documentation, visit: http://www.hp.com/go/inpw_sw 1-12 - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 13
.hp.com/support Note The phone numbers listed may not be toll-free. Telephone fees are the responsibility of the caller. Rates may vary. Contact your local telephone company for current rates. Product Accessibility For information on HP's commitment to accessibility of HP Jetdirect print server - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 14
1-14 Introduction ENWW - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 15
computer that will print directly to the printer. Q You will need the printer driver for your system, typically supplied on a CD-ROM with your printer. Q The HP Jetdirect CD-ROM contains printer installation software for supported Windows systems on a TCP/IP network. However, printer drivers are not - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 16
part numbers for power modules or parallel cables, see Appendix A. 10 1 2 3 4 Figure 2.2 Connecting the 170X to the LAN and Printer 1. Connect the 170X to the network with a 10Base-T network cable. 2. Connect the 170X to the printer with an IEEE 1284 parallel cable (Not supplied. See Appendix - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 17
Blinking On (Solid) Off On Then the print server is... Not receiving power. On; no LAN activity detected. On; LAN activity detected. Encountering a fault during self-test or operation. Encountering one of the following conditions: O running a self-test. O not configured. O not able to attach to the - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 18
Print a 170X Configuration Page A configuration page shows print server status and configuration parameter settings. Verify that you can print a 170X configuration page. 1. Press the Test button on the back of the 170X to generate a configuration page (see Figure 2.3). Figure 2.3 Test Button on the - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 19
a BootP or DHCP server that will automatically configure the print server when it is powered on. Or, you can use your system command prompt to manually configure the print server remotely (for example, through Telnet commands). O Use HP printer management software (such as HP Web Jetadmin) or other - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 20
Printer to Your Network Server or System When the printer is configured for operation on your network, you can then add the printer on each computer that will send print jobs directly to the printer. To add the printer to your system configuration, you must use network printer installation software - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 21
the installation. The printer driver for your printer may be obtained from the following sources: Q the CD-ROM or software media supplied with your printer Q HP online support at http://www.hp.com/go/support Note If you use the installation software on the HP Jetdirect CD-ROM to install MFP - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 22
Systems To install the printer on a supported Windows system using the HP Jetdirect CD-ROM utility: 1. Insert the HP Jetdirect CD-ROM into your CD-ROM drive. 2. Wait for the installation utility to start automatically. If necessary, run SETUP.EXE from the root directory of the CD-ROM. 3. When the - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 23
clients and operating systems. In most cases, if the printer was installed and shared on a Microsoft server, each Windows client can use the Add Printer utility to access the printer. For more information, refer to the documentation and help supplied with your client system. ENWW Installation 2-23 - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 24
2-24 Installation ENWW - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 25
on your printer and system, this can be done in the following ways: Note When shipped from the factory, the HP Jetdirect print server has no IP address. If the HP Jetdirect print server is not configured with a valid IP address within two minutes after power up, a factory default value of - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 26
supported in HP-UX, Solaris, Linux, Windows and Mac OS systems. (Refer to your network operating system manuals to verify that your operating system supports DHCP.) If not configured through BOOTP/TFTP, the HP Jetdirect print server will also attempt to download its configuration from a DHCP server - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 27
to the HP Jetdirect print server using the default IP address. The default IP address takes effect two minutes after the printer is turned on (if none of the other configuration methods have been used). (Older products may take longer for the IP address to take effect.) The default IP address is 192 - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 28
(Bootstrap Protocol) and TFTP (Trivial File Transfer Protocol) services on UNIX servers. BOOTP and TFTP are used to download network configuration data from a server to the HP Jetdirect print server over the network. Note On supported Windows server systems, use the Microsoft DHCP utilities to set - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 29
for the entire network can be in one location. O Ease of HP Jetdirect print server configuration. Complete network configuration can be automatically downloaded each time the print server is powered on. Systems That Use Network Information Service (NIS) If your system uses NIS, you may need to - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 30
An example of a /etc/bootptab file entry for an HP Jetdirect print server is provided below: picasso:\ :hn=picasso:ht=ether:vm=rfc1048:\ :ha=0060b0123456:\ :ip=192.168.10.248:\ :sm=255.255.255.0:\ :gw=192.168.10.1:\ :lg=192.168.10.2:\ :T144="hpnp/picasso.cfg": 3-30 TCP/IP Configuration ENWW - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 31
the HP Jetdirect print server. It can be found on the HP Jetdirect configuration page as the LAN HW ADDRESS. On HP Jetdirect external print servers, it is printed on a label attached to the print server. ip The IP address tag (required). This address will be the HP Jetdirect print server's IP - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 32
File Entries To provide additional configuration parameters for your HP Jetdirect print server, such as SNMP (Simple Network Management Protocol) or non-default settings, an additional configuration file can be downloaded using TFTP. This TFTP configuration file's relative path name is specified - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 33
# # Example of an HP Jetdirect TFTP Configuration File # # Allow only Subnet 192.168.10 access to peripheral. # Up to four 'allow' entries can be written via TFTP. # Up to 10 'allow' entries can be written via SNMP. # 'allow' may include single IP addresses. # allow: 192.168.10 255.255.255.0 # # # - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 34
. The default is 90 seconds. Provides an entry into the host access list stored on the HP Jetdirect print server. Each entry specifies a host or network of hosts that are allowed to connect to the printer. The format is "allow: netnum [mask]" where netnum is a network number or host IP address, and - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 35
respond. SetRequests must come from hosts that are configured in the print server's host access list. Community names must be ASCII characters. The maximum length is 32 characters. trap-dest: Enters a host's IP address into the HP Jetdirect print server's SNMP trap destination list. If the list is - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 36
not to allow incoming Telnet connections. To regain access, change the setting in the TFTP configuration file and power cycle the print server, or cold reset the print server to factory default values. If this parameter is set to 1, incoming Telnet connections are allowed. A port-specific parameter - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 37
HP-UX system does not support Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends that you set all print server lease durations to infinite. This ensures that print server IP addresses remain static until dynamic name services are available. ENWW TCP/IP Configuration - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 38
factory default), the HP Jetdirect print server makes a request to the DHCP server for its IP configuration when the print server is turned on. Note This information is provided as an overview. For specific information or for additional support, see the information supplied with your DHCP software - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 39
Scope Wizard. 4. In the Add New Scope Wizard, click Next. 5. Enter a Name and Description for this scope, then click Next. 6. Enter the range of IP addresses for this scope (beginning IP address and ending IP address). Also, enter the subnet mask. then click Next. ENWW TCP/IP Configuration 3-39 - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 40
excluded by the server. Then click Next. 8. Set the IP address lease duration for your DHCP clients. Then click Next. HP recommends that all printers be assigned reserved IP addresses. This can be accomplished after you set up the scope (see step 11). 9. Select No to configure DHCP options for this - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 41
the MAC address for your HP Jetdirectconnected printer is available on the HP Jetdirect configuration page.) d. Under "Supported types", select DHCP only, then click Add. (Note: Selecting Both or BOOTP only will result in a BOOTP configuration due to the sequence in which HP Jetdirect print servers - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 42
on the HP Jetdirect print server. When you disable a DHCP configuration via Telnet, the print server automatically releases any names and IP addresses associated with the DHCP server and re-initializes the TCP/IP protocol for the print server. At this point, the print server is unconfigured - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 43
means that when the session is completed or the print server is reset, the TCP/IP protocol for the print server is re-initialized and all current configuration information is deleted. The print server then attempts to acquire new configuration information by sending DHCP requests on the network to - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 44
to configure the print server using the Reverse Address Resolution Protocol (RARP) on UNIX and Linux systems. This setup procedure enables the RARP daemon running on your system to respond to a RARP request from the HP Jetdirect print server and to supply the IP address to the print server. 1. Turn - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 45
the HP Jetdirect print server. For example: 00:60:b0:a8:b0:00 laserjet1 Note If your system uses Network Information Service (NIS), you need to incorporate changes to the NIS host and ethers databases. 8. Turn the printer on. 9. To verify that the card is configured with the correct IP address - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 46
: O Windows or UNIX system configured for TCP/IP operation O HP Jetdirect firmware version F.08.56 or later O The LAN hardware (MAC) address of the HP Jetdirect print server (specified on an HP Jetdirect configuration page, or on a label attached to HP Jetdirect external print servers) Note - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 47
To configure a Jetdirect print server, use the following commands. Depending on the system, the LAN hardware address requires a specific format. O From a system command prompt (Windows): arp -s ping O From a UNIX command prompt: arp -s < - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 48
Note Once the IP address has been set on the print server, additional arp and ping commands will be ignored for configuration. Once the IP address is configured, arp and ping cannot be used for configuration unless the print server is reset to factory values. On UNIX systems, the arp -s command may - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 49
HP Jetdirect print server. On Windows systems, you can use the following route command at a system command prompt to add a route to the print server: route add where is the IP address configured on the HP Jetdirect print server - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 50
configuration parameters, you must set up a Telnet connection from your system to the HP Jetdirect print server. 1. Type the following at the system prompt: telnet where may be the assigned address from BOOTP, RARP, DHCP, the printer control panel, or the default IP address - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 51
describes how the HP Jetdirect print server is configured. For example, if the HP Jetdirect print server is configured by your BOOTP server, the menu will contain the line, "present config=BOOTP." Other possible configuration types are RARP, DHCP, or User Specified. Note On Windows systems local - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 52
configuration parameters. 5. Repeat step 4 to set any additional configuration parameters. 6. When you have finished typing the configuration Configuration Parameter Examples The examples in Table 3.3 show how to use Telnet configuration commands. Note If a parameter is supplied by the DHCP server - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 53
gateway. Note: If the HP Jetdirect print server is configured by DHCP and you change the subnet mask or the default gateway address (using front-panel, Telnet, or other tool), you should change the IP address to release the present IP address back to the DHCP server IP address pool. where syslog-svr - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 54
a name) where MY_PRINTER is an alphanumeric string and must be all uppercase letters. Using Telnet to Erase the Existing IP Address To erase the IP address during a Telnet session: 1. Type cold-reset, then press Enter. 2. Type quit, then press Enter to exit Telnet. 3-54 TCP/IP Configuration ENWW - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 55
. Parameters for other subsystems such as IPX/SPX (Novell NetWare) or AppleTalk are not affected. Using the Embedded Web Server You can set IP parameters on HP Jetdirect print servers that support the embedded web server. For more information, refer to Chapter 4. ENWW TCP/IP Configuration 3-55 - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 56
instructions). If the current BOOTP server is not reachable, you may need to locate a different BOOTP server and configure the printer to this server. If the print server was configured using BOOTP, DHCP or RARP, edit the appropriate system files with updated settings. If the IP address was manually - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 57
4 Embedded Web Server Each HP Jetdirect 170X print server contains an embedded web server that can be accessed through a supported web browser on an intranet. The embedded web server provides access to configuration and management pages for the HP Jetdirect print server and the attached peripheral - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 58
Supported HP Web Jetadmin Version HP Web Jetadmin is a printer installation and management application for intranets and is available from HP online support (http://www.hp.com/go/webjetadmin). HP Web Jetadmin version 8.0 or later is recommended for operation with the HP Jetdirect embedded web server - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 59
Protocol) each time the printer is turned on. Or, you can manually configure IP parameters using Telnet, HP Web Jetadmin, or other management software. If the HP Jetdirect print server does not receive its IP configuration within two minutes, a default IP address is automatically assigned: 192 - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 60
Features O HP Jetdirect 170X print servers provide scanning capabilities for selected HP All-in-One peripherals. When connected to a supported peripheral, a Scan button provides you with access to the scanning feature. For more information, click the "?" icon on the Scan page. O If your printer has - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 61
how to diagnose and correct problems associated with the HP Jetdirect 170X print server. To troubleshoot the 170X, you will need the following items: O Your printer's user guide O A 170X configuration page O Online help files provided with HP management software O The diagnostics tools and utilities - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 62
Figure 5-1 HP 170X Configuration Pages 1 2 3 4 5 6 7 5-62 Troubleshooting ENWW - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 63
page messages, see Chapter 6. Selecting a Configuration Page PDL The configuration page is sent to the printer using a page description language (PDL). The PDL is auto-detected the first time the print server is powered on, or after a cold reset to factory-default settings. If you want to change - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 64
you configure the HP Jetdirect 170X, the configuration settings are retained in memory unless you manually reset them to factory defaults. When troubleshooting the HP Jetdirect 170X, resetting to factory default settings re-initializes the print server to a known state. To reset the 170X to factory - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 65
page, and to diagnose and correct printer problems. Verify the 170X hardware works properly Q Attach the printer to the 170X and attach the 170X to the LAN. Q Press the 170X Test button to print a configuration page. Q If a configuration page is printed, the 170X is connected properly. Review the - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 66
5-66 Troubleshooting ENWW - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 67
6 HP Jetdirect Configuration Page Messages Introduction This chapter describes the messages, network statistics, and status that can be printed on a Jetdirect configuration page. These messages include configuration information and error messages for each network operating system. The configuration - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 68
: X.XX.XX The firmware revision number of the HP Jetdirect print server currently installed in the printer (for example, F.08.56). LAN HW ADDRESS: XXXXXXXXXXXX The 12-digit hexadecimal network address of the HP Jetdirect print server. PARALLEL PORT: (HP 170X print servers have a single parallel - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 69
shows the hardware address of the other node. BABBLE ERROR Run the power-on self-test: turn the print server off, then on again. If the error persists, replace the HP Jetdirect print server. For information on replacing your HP Jetdirect print server, see the warranty service information. BAD - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 70
line contained an unknown keyword. The configuration information for the NetWare functions is not stored correctly on the HP Jetdirect print server. Reconfigure the print server. If this error persists, there may be a problem with the HP Jetdirect print server. Check the network topology and verify - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 71
This may indicate a network problem. FAIL RESERVING PRINTER NUM FRAMING ERROR INITIALIZING TRYING TO CONNECT TO SERVER INVALID GATEWAY ADDRESS INVALID IP ADDRESS INVALID SERVER ADDRESS INVALID SUBNET MASK When the HP Jetdirect print server is configured for multiple file servers, the error is only - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 72
invalid IP address for specifying a single node. I/O CARD INITIALIZING The HP Jetdirect print server is initializing the network (INIT) protocols. For more information, see the network protocol status lines on the configuration page. I/O CARD NOT READY There is a problem with the print server - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 73
printer is turned on again, there is a problem with the HP Jetdirect print server. LAN ERROR-REMOVE RECEIVE Run the power-on self-test: turn the print server off, then on again. If this message reappears on the resulting configuration page, you may have a problem with one of the HP Jetdirect print - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 74
ERROR Description There is a problem with your network cabling or external network configuration. Check the network cables and connections. Verify operation of the hub or switch port. There may be a problem with your network cabling or the HP Jetdirect print server. Check the cabling and connectors - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 75
assigned than the HP Jetdirect print server can handle. Remove one or more print queues from the list to be serviced by Queue Server Mode. NDS ERR: INVALID SRVR VERS The current version of the NetWare file server is not supported. NDS ERR: MAX PRINT OBJECTS Too many printer objects are assigned - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 76
object names. NO QUEUE ASSIGNED The HP Jetdirect print server detected that the print server object has not been assigned any queues to service. Assign queues to the print server object using printer installation or NetWare utilities. NOT CONFIGURED NOVRAM ERROR OUT OF BUFFERS OVERFLOW ERROR - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 77
, it sets a new password. POSTSCRIPT MODE NOT SELECTED or POSTSCRIPT UPDATE NEEDED PRINT SERVER NOT DEFINED Note: When multiple file servers are configured, the error is only displayed on the configuration page if none of the file servers are connected. The printer does not support the EtherTalk - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 78
. SQE ERROR Run the power-on self-test: turn the print server off, then on again. If the error persists, replace the HP Jetdirect print server. TFTP IN PROGRESS The HP Jetdirect print server is currently in the process of obtaining its basic IP configuration information through TFTP and has - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 79
PRINTER OFF/ ON UNABLE TO ATTACH TO QUEUE Description This message may appear after you upgrade to a new version of firmware. When this message appears, turn the print server off, then back on to enable any new functionality that was recently downloaded. A failure was detected when the HP Jetdirect - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 80
TO FIND SERVER Description The HP Jetdirect print server was unable to find the NetWare print server (Remote Printer mode) or file server (Queue Server mode). (There was no response to service queries for advertising print servers or file servers that matched the configured print server or file - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 81
, run the power-on self-test: turn the print server off, then on again. If the error persists, replace the HP Jetdirect print server. UNEXPECTED PSERVER DATA RCVD The HP Jetdirect print server received data without providing permission to do so. This indicates a possible software problem. UNKNOWN - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 82
the HP Jetdirect print server without error. This includes broadcast, multicast packets, and packets specifically addressed to the print server. This number does not include packets specifically addressed to other nodes. Total number of frames (packets) received by the HP Jetdirect print server with - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 83
NetWare file server. The default name is NPIXXXXXX, where XXXXXX are the last six digits of the LAN Hardware address. Remote Printer Mode: The name you gave the network printer when you configured the network printer. The default name is NPIXXXXXX. ENWW HP Jetdirect Configuration Page Messages - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 84
that LAN Server was manually disabled through the printer's control panel (if available). READY: Indicates the HP Jetdirect print server is awaiting data. NOT IN USE: Code is in the middle of a download. See Table 6.2 for other general messages displayed. 6-84 HP Jetdirect Configuration Page - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 85
, default IP, BOOTP/TFTP, DHCP, DHCP/TFTP, or USER SPECIFIED (Telnet, printer's control panel, HP Web Jetadmin, or other). The Internet Protocol (IP) address assigned to the HP Jetdirect print server. This is a required entry for operation of the print server. The IP subnet mask configured on the HP - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 86
in the BOOTP reply packet was zero. The IP address of the system that responds to the print server's DHCP request with configuration data. This parameter is omitted when the print server is not configured using DHCP. The name of the HP Jetdirect configuration file. The file pathname may be truncated - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 87
is omitted when the print server is configured from the printer's control panel. ALL indicates that the print server will accept all SNMP community names for GetRequests. SPECIFIED indicates that a specific SNMP get community name is configured. ENWW HP Jetdirect Configuration Page Messages 6-87 - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 88
6-88 HP Jetdirect Configuration Page Messages ENWW - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 89
HP J3258G Jetdirect 170X Print Server supports Ethernet or IEEE 802.3 Type 10Base-T networks using unshielded twisted-pair cable and RJ-45 connectors. It requires a 10Base-T network hub or concentrator that supports link beat (link test pulse) signals. Supported network protocols include TCP/IP - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 90
Hardware Physical Specifications Product Number Width Height Depth* Weight J3258G 180 mm (7.09 in.) 33 mm (1.3 in.) 115 mm to printers, plotters and HP All-in-One peripherals. *The HP 170X requires connection to a network port (such as a LAN hub or concentrator port) that supports 10Base - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 91
2234 8121-1017 * 0957-2228 Power adapter, AC-DC, 15W, USA Wall Adapter. 0957-2229 and 0957-2234 Power adapter, AC-DC, 15W, Universal In-Line Adapter. ** 3-conductor, 0.5 Meter power cords. For optional power cord lengths, contact HP Support. Japanese Power Cord Statement ENWW Specifications and - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 92
Environmental Parameter 170X Operating 170X Non-Operating Temperature 0 °C to 55 °C (32 °F to 131 °F) -40 °C to 70 °C (-6 °F to 158 °F) Relative Humidity 15% to 95% at 40 °C 90% at 65 °C (149 °F) (104 °F) - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 93
Accessories This product requires a parallel cable compatible with IEEE 1284. Optional cables available from HP are listed below. HP parallel cables (IEEE 1284 compatible) 2.0 meter parallel cable (36-pin Centronics male to DB25 male) 3.0 meter parallel cable (36-pin Centronics male to DB25 male) - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 94
and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. Operation of this U.S. Government Printing Office, Washington, D.C. 20402. For further information, contact: Manager of Corporate Product Regulations Hewlett-Packard Company 3000 - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 95
Number for your product is RSVLD-0605. This regulatory number should not be confused with the marketing name (HP Jetdirect 170X) or product number (J3258G). European Community This equipment complies with CISPR22/EN55022 Class A. This is a Class A product. In a domestic environment, this product - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 96
Korea RRL Taiwan Class A A-96 Specifications and Regulatory Statements ENWW - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 97
B Warranty Service HEWLETT-PACKARD LIMITED WARRANTY STATEMENT HP PRODUCT HP Jetdirect 170X Print Server (J3258G) DURATION OF LIMITED WARRANTY 1 year 1. HP warrants to you, the original end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 98
ready: O HP Jetdirect product you are calling about. O Model number of the product. O Serial number of the product. O Complete description of the problem. O Proof of purchase of your product. O Your shipping address. The HP support representative will help you with troubleshooting, and advise - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 99
not exclude, restrict, or modify and are in addition to the mandatory statutory rights applicable to the sale of this product to you. ENWW Warranty Service B-99 - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 100
B-100 Warranty Service ENWW - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 101
by some HP Deskjet printers, are not supported. PPA printers handle only basic printer functions, relying on computer printer software for formatting and other functions. Both GDI and PPA printers do not support the Page Description Languages (PDLs) required for communications with the print server - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 102
To enhance the chances of success, note the following: O The printer software and driver must be usable over a network. O The HP Jetdirect print server must be able to print a Jetdirect Configuration Page when connected to the printer. O While the print server will automatically attempt to sense and - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 103
in turn passes the print file to the printer. The HP Jetdirect FTP server can be enabled or disabled through a configuration utility, such as Telnet. Requirements FTP printing requires the following: O HP Jetdirect print servers with firmware version F.08.56 or later. O TCP/IP client systems with - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 104
to exchange commands between the client and the FTP server. The HP Jetdirect print server supports up to three control connections (or FTP sessions) simultaneously. If the number of allowed connections is exceeded, a message indicating that service is not available will be displayed. FTP control - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 105
where is the valid IP address or node name configured for the HP Jetdirect print server. If the connection is successful, the HP Jetdirect model and firmware version will be displayed. After a successful connection, the user is prompted for a login name and password. The default is the - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 106
selects a port number for printing. For HP Jetdirect single-port print servers, only port1 is available. cd / / specifies the root directory of the HP Jetdirect FTP server. quit bye quit or bye terminates the FTP session with the HP Jetdirect print server. dir dir or ls displays the - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 107
to the selected HP Jetdirect print server port. The complete command is: put where is port1 and is the default port. Configures an FTP binary (image) file transfer. Configures an FTP ASCII file transfer. HP Jetdirect print servers support only non-print format control for - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 108
.10.1:root): Deke 331 Username OK, send identity (email name) as password. Password: 230- Hewlett-Packard J3258G FTP Server Version 1.0 Directory: Description: PORT1 (default) Print to port 1 (HP LaserJet 4000) Ready to print to PORT1 230 User logged in. Remote system type is UNIX. Using - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 109
3-42 NACK 6-70 SERVER 6-86 UNIX systems 3-37 Using 3-36 Windows servers 3-38 DISCONNECTED 6-70 DISCONNECTING FROM SERVER 6-70 SPX TIMEOUT 6-70 DLC/LLC Configuration messages 6-84 STATUS 6-84 E Embedded Web Server 4-57 HP Web Jetadmin 4-58 Special Features 4-60 Supported HP Web JetAdmin Version 4-58 - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 110
HP Jetdirect identification and status 6-68 I I/O CARD INITIALIZING 6-72 NOT READY 6-72 READY 6-72 INITIALIZING TRYING TO CONNECT TO SERVER 6-71 INVALID GATEWAY ADDRESS 6-71 IP ADDRESS 6-71 SERVER ADDRESS 6-71 SUBNET MASK 6-71 SYSLOG ADDRESS 6-72 TRAP DEST ADDRESS 6-72 IP Configuration information - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 111
5-63 PARALLEL PORT X 6-68 PASSWORD ERROR 6-77 Peer-to-peer 1-11 Ping command 3-46 Verifying a connection 3-45 PORT SELECT 6-68 POSTSCRIPT MODE NOT SELECTED 6-77 POSTSCRIPT UPDATE NEEDED 6- 77 Power module 2-17 PRINT SERVER NOT DEFINED 6- 77 PRINTER NUMBER IN USE 6-77 PRINTER NUMBER NOT DEFINED 6-77 - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 112
the IP address 3-54 Using 3-49 TFTP IN PROGRESS 6-78 LOCAL ERROR 6-78 REMOTE ERROR 6-78 RETRIES EXCEEDED 6-78 TFTP (Trivial File Transfer Protocol) 3-28 TFTP configuration parameters 334 TOTAL PACKETS RCVD 6-82 TRANSMIT ERROR 6-78 Troubleshooting 5-61 TRYING TO CONNECT TO SERVER 6-78 TURN PRINTER - HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 113
- HP 170X | HP Jetdirect Print Server 170X Installation and Configuration - Page 114
© 2006 Hewlett-Packard Development Company, L.P.
HP Jetdirect Print Server
170X Installation
and Configuration Guide