HP 2000fc HP StorageWorks 2012fc Modular Smart Array controller module replace - Page 1
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HP StorageWorks 2012fc Modular Smart Array controller module replacement instructions About this document This document details procedures for replacing a failed controller module in an HP StorageWorks 2012fc Modular Smart Array. NOTE: Make sure you obtain the latest version of these instructions from http://www.hp.com/go/msa. Select MSA SAN Arrays, select your product, and go to Support. Before you begin CAUTION: When replacing a controller, ensure that less than 10 seconds elapse between inserting the controller into a slot and fully latching it in place. Failing to do so might cause the controller to fail. If it is not latched within 10 seconds, remove the controller from the slot and repeat the process. Parts can be damaged by electrostatic discharge. Use proper anti-static protection: • Keep the replacement component in the ESD bag until needed. • Wear an ESD wrist strap grounded to an unpainted surface of the chassis. • If an ESD wrist strap is unavailable, touch an unpainted surface of the chassis before handling the component. • Never touch connector pins. Printed on at least 50% total recycled fiber with at least 10% post-consumer paper © Copyright 2008 Hewlett-Packard Development Company, L.P. First edition: March 2008 Product names mentioned herein may be trademarks of their respective companies as reflected by an associated footnote. The information in this document is subject to change without notice. Printed in the US. www.hp.com Using the Storage Management Utility (SMU), save your configuration settings to a file for backup. 1. Select Manage > Utilities > Configuration Utilities > Save Config File. 2. Click Save Configuration File. In a dual-controller configuration, the storage system's Partner Firmware Upgrade option is enabled by default, so when you upgrade a controller the system automatically ensures that both controllers have the most recent version. Use SMU to verify that Partner Firmware Update is enabled. 1. Select Monitor > Status > Advanced Settings > Misc Configuration to view the current setting. 2. If Partner Firmware Upgrade is disabled, select Manage > General Config > System Configuration, and then set Partner Firmware Upgrade to Enabled. Verifying component failure Use the following methods to verify component failure: • Check Fault/Service Required LED (back): • Amber = Fault condition • Check that the OK LED (back) is off. • Check the event log for errors. Removing the controller module 481593-001 1. In a dual-controller configuration, verify that the partner controller is online by selecting Monitor > Status > Status Summary. 2. Shut down the failed controller. a. Select Manage > Restart System > Shut Down/Restart, and select a controller option. b. Click Shut Down and click OK. Page 1 The blue OK to Remove LED (back) illuminates to indicate that the controller can be removed safely.