HP 2355 User Guide - Page 101
Contact HP, I received a message on the color graphics display that the print cartridge - psc remove and check color cartridge
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Page 101 highlights
Troubleshooting information Chapter 13 I received a message on the color graphics display that the print cartridge alignment failed Cause The incorrect type of paper is loaded in the paper tray. Solution If you have colored paper loaded in the paper tray when you align the print cartridges, the alignment fails. Load unused plain white letter or A4 paper into the paper tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause Protective tape is covering the print cartridges. Solution Check each print cartridge. If the plastic tape is still covering the ink nozzles, gently remove the plastic tape by using the pink pull tab. Do not touch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape 98 HP PSC 2350 series all-in-one