HP 3390 HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
HP 3390 - LaserJet All-in-One B/W Laser Manual
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- HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 1
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 2
- HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 3
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 4
Copyright Hewlett-Packard Development Company, LP Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 5
panel...11 HP LaserJet 3390/3392 all-in-one parts 12 Front view...12 Back view...12 Interface ports...13 Control panel...13 2 Software Software installation...16 Typical installation...16 Minimum installation...16 Printer drivers...17 Supported printer drivers...17 Additional drivers...17 Select - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 6
and preprinted forms 32 Supported media weights and sizes...33 Printing and storage environment...36 4 Using the all-in-one Loading media into the input trays...38 Loading documents to fax, copy, or scan 38 Loading input trays, HP LaserJet 3050/3052/3055 all-in-one 40 Priority input slot - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 7
on both sides automatically (HP LaserJet 3390/3392 all-in-one)...........52 To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one)........52 To print on both sides manually (HP LaserJet 3390/3392 all-in-one 54 Using features in the Macintosh printer driver 55 Creating and using - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 8
fax...87 Using billing codes...88 Reprinting a fax...89 Automatic two-sided printing (duplexing) of received faxes (HP LaserJet 3390/3392 all-in-one only)...90 Deleting faxes from memory 90 Using fax forwarding...91 Using fax polling...91 Changing the silence-detect mode 92 Creating stamp-received - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 9
Copying photos and books (HP LaserJet 3052/3055/3390/3392 all-in-one only 135 Viewing copy settings (HP LaserJet 3390/3392 all-in-one only 137 8 Scan Understanding scanning methods...140 Scanning from the all-in-one control panel (Windows 141 Programming the all-in-one Scan To button 141 To - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 10
book...148 Scanning by using optical character recognition (OCR) software 149 Readiris...149 Scanner resolution and color...150 Resolution and color guidelines 151 Color...151 To clean the scanner glass...152 9 Networking Set up the all-in-one and use it on the network (HP LaserJet 3052/3055/3390 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 11
185 Dynamic Host Configuration Protocol (DHCP 185 BOOTP...185 Subnets...186 Subnet mask...186 Gateways...186 Default gateway 186 10 Convenience stapler (HP LaserJet 3392 all-in-one only) Understanding the convenience stapler 188 Loading staples...189 Using the convenience stapler...191 ENWW ix - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 12
...196 Print on both sides (Windows 197 To print on both sides automatically (HP LaserJet 3390/3392 all-in-one).........197 To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one)......197 To print on both sides manually (HP LaserJet 3390/3392 all-in-one 199 Print on both sides - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 13
for the all-in-one (HP LaserJet 3390/3392 all-inone)...244 Use the convenience stapler 245 Load staples...247 Clear stapler jams...249 Replace the print cartridge 251 Clear jams...253 Clear jams from the print cartridge area 253 Clear jams from the input trays (HP LaserJet 3050/3052/3055 all-in - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 14
jams from the input trays (HP LaserJet 3390/3392 all-in-one 254 Clear jams from the output bin 258 Clear jams from the straight-through output path (HP LaserJet 3390/3392 all-in-one)...259 Clear jams from the automatic two-sided printing (duplexing) path 261 Clear jams from the automatic document - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 15
) pickup roller and load arm assembly (HP LaserJet 3052/3055/3390/3392 all-in-one 299 13 Troubleshooting Troubleshooting checklist...304 Clearing jams...308 Causes of jams...308 Tips to avoid jams ...308 Where to look for jams...309 Print cartridge area...309 Input trays (HP LaserJet 3050/3052/3055 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 16
To view HP ToolboxFX 362 Troubleshooting tab 362 Service menu...363 Restoring the factory-set defaults 363 Cleaning the paper path 363 T.30 protocol trace 364 Archive print...364 Appendix A Accessories and ordering information Supplies...3. 66 Memory (HP LaserJet 3390/3392 all-in-one 366 Cable - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 17
and support Hewlett-Packard limited warranty statement 372 Print Cartridge Limited Warranty Statement 373 Availability of support and service...374 HP Customer Care...374 Hardware service...375 Extended warranty...375 Guidelines for repacking the printer...376 Appendix C All-in-one specifications - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 18
xvi ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 19
1 All-in-one basics ● All-in-one configurations ● All-in-one features ● All-in-one parts ENWW 1 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 20
in the following configurations. HP LaserJet 3050 all-in-one HP LaserJet 3050 all-in-one printer, fax, copier, scanner ● Prints letter-size pages at speeds up to 19 pages per minute (ppm) and A4-size pages at speeds up to 18 ppm ● PCL 5e and PCL 6 printer drivers and HP postscript level 3 emulation - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 21
HP LaserJet 3052/3055 all-in-one HP LaserJet 3052 all-in-one printer, scanner, copier ● Prints letter-size pages at speeds up to 19 ppm and A4size pages at speeds up to 18 ppm ● PCL 5e and PCL 6 printer drivers and HP postscript level 3 emulation ● Priority input slot holds up to 10 pages. ● Tray 1 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 22
-page automatic document feeder (ADF). ● One available DIMM slot for memory expansion and additional font support (memory expandable to 192 MB). The HP LaserJet 3392 all-in-one printer, fax, copier, scanner has all of the features of the HP LaserJet 3390 allin-one, plus: ● Additional 250-sheet input - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 23
For more information, see Copy. ● The HP LaserJet 3052/3055/3390/3392 all-in-one provides 1200 ppi, 24-bit full-color scanning from letter/A4-size scanner glass. ● The HP LaserJet 3050 all-in-one provides 600 pixels per inch (ppi), 24-bit full-color scanning from the contact image sensor through the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 24
levels that remain (HP supplies only; HP LaserJet 3390/3392 all-in-one). ● No-shake cartridge design. ● Authentication for HP print cartridges (HP LaserJet 3390/3392 all-in-one). ● Enabled supplies-ordering capability (HP LaserJet 3390/3392 all-in-one). ● Online user guide that is compatible with - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 25
yourself with the parts of the all-in-one HP LaserJet 3050 all-in-one parts Front view 5 4 6 3 7 2 8 1 1 Tray 1 2 Priority input slot 3 Output bin 4 Automatic document feeder (ADF) output bin 5 ADF input tray 6 ADF media lever 7 Control panel 8 Cartridge-door release ENWW All-in-one parts 7 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 26
Back view 10 11 9 12 9 Interface ports 10 Security-lock slot 11 Power switch. 12 Power receptacle Interface ports The HP LaserJet 3050 all-in-one contains one Hi-Speed USB 2.0 port and fax ports. 1 2 1 Hi-Speed USB 2.0 port 2 Fax ports 8 Chapter 1 All-in-one basics ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 27
the current job. 4 Copy controls. Use these controls to change commonly used default settings and to start copying. For instructions about copying, see Copy. 5 Scan controls. Use these controls to scan to e-mail or to a folder. For instructions about scanning, see Scan. ENWW All-in-one parts 9 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 28
HP LaserJet 3052/3055 all-in-one parts Front view 4 5 3 6 2 1 7 1 Tray 1 2 Priority input slot 3 Output bin 4 Automatic document feeder (ADF) input tray 5 ADF output bin 6 Control panel NOTE The control panel for the HP LaserJet 3055 all-in-one, with fax controls, is shown. The control panel - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 29
Interface ports The HP LaserJet 3052/3055 all-in-one has two interface ports: a 10/100Base-T (RJ-45) network port and a Hi-Speed USB 2.0 port. The HP LaserJet 3055 all-in-one also has fax ports. 1 2 3 1 Network port 2 Hi-Speed USB 2.0 port 3 Fax ports (HP LaserJet 3055 all-in-one only) Control panel - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 30
-one parts Front view 5 6 4 7 3 8 2 9 1 10 1 Tray 2 2 Single-sheet priority input slot (tray 1) 3 Print-cartridge door 4 Top (face-down) output bin 5 Control panel 6 Automatic document feeder (ADF) input tray 7 Automatic document feeder (ADF) output bin 8 Convenience stapler (HP LaserJet - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 31
the current job. 4 Copy controls. Use these controls to change commonly used default settings and to start copying. For instructions about copying, see Copy. 5 Scan controls. Use these controls to scan to e-mail or to a folder. For instructions about scanning, see Scan. ENWW All-in-one parts 13 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 32
14 Chapter 1 All-in-one basics ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 33
2 Software ● Software installation ● Printer drivers ● Software for Windows ● Software for Macintosh ENWW 15 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 34
PostScript Level 2 emulation) ● HP Director (Macintosh) ● HP All-in-One Setup Assistant (Macintosh) Minimum installation The following software is included with a minimum installation: ● PCL 6 printer driver ● HP LaserJet Scan program and driver NOTE Minimum installation supports faxing by using the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 35
® model scripts. ● Linux drivers. ● Windows XP 64-bit drivers You can obtain Model Scripts for UNIX® and Linux by downloading them from the Internet or by requesting them from an HP-authorized service or support provider. For Linux support see www.hp.com/go/linux. For UNIX support see www.hp.com/go - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 36
that are in the printer driver. It also includes instructions for performing common printing tasks, such as printing on both sides, printing multiple pages on one sheet, and printing the first page or covers on different paper. Activate the printer-driver Help screens in one of the following ways - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 37
Printers menu, click Show Info. Click the Installable Options menu. What other software is available? The all-in-one CDs include the HP Scanning software. See the Readme file that is provided on the allin-one CD for additional included software and for supported languages. ENWW Printer drivers - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 38
print server. Software components for Windows HP ToolboxFX You must perform a typical installation to use HP ToolboxFX. HP ToolboxFX provides links to all-in-one status information and help information, such as this user guide, and tools for diagnosing and solving problems. See HP ToolboxFX for more - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 39
.3 and Mac OS X V10.4, use Print Center to print. The all-in-one includes the following software for Macintosh computers. NOTE For Macintosh computers, HP ToolboxFX is not supported. HP Director HP Director is a software program that is used when working with documents. When the document is loaded - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 40
PDEs and other software is provided on the HP LaserJet 3390/3392 all-in-one CD for Macintosh. Installing software for Macintosh This the Installer icon. 5. Follow the instructions on the computer screen. 6. USB queues are created automatically when the printer is attached to the computer. However, - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 41
to the appropriate support Web site for help or more information (see HP Customer Care). Installing Macintosh printing system software for networks To install printer drivers for Mac OS X V10.3 and Mac OS X V10.4 1. Connect the network cable between the HP LaserJet 3052/3055/3390/3392 all-in-one and - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 42
24 Chapter 2 Software ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 43
3 Media specifications ● General guidelines ● Choosing paper and other media ● Guidelines for using media ● Supported media weights and sizes ● Printing and storage environment ENWW 25 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 44
this user guide and in the HP LaserJet Printer Family Print Media Guide, which you can view on the Web at www.hp.com/support/ljpaperguide. For ordering information, see Accessories and ordering information. CAUTION Using media that does not meet HP specifications can cause problems for the allin-one - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 45
attached. ● Do not use transparencies designed for inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers. ● Do not use photo paper intended for inkjet printers. ● Do not use paper that is embossed or coated and is not designed - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 46
-through output path (HP LaserJet 3390/3392 all-in-one only). Check the all-in-one and make sure that the appropriate media type has been selected. Do not use paper with cutouts or perforations. Use good quality paper. NOTE The all-in-one uses heat and pressure to fuse toner to the paper. Make sure - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 47
. CAUTION You can print transparencies from a 250-sheet tray (tray 1 on the HP LaserJet 3050/3052/3055 all-in-one; tray 2 or optional tray 3 on the HP LaserJet 3390/3392 all-in-one). However, do not load more than 75 transparencies at one time into the tray. ENWW Guidelines for using media 29 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 48
HP LaserJet 3050/3052/3055 all-in-one, HP recommends that you print envelopes from the priority input slot. For the HP LaserJet 3390/3392 all-in-one, HP of the envelope paper should not problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows specifications ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 49
laser printer. The HP LaserJet 3390/3392 all-in-one is designed to accommodate card stock by opening the rear output door to use the straight-through output path. For optimum performance, do not use paper heavier than 157 g/m2 (42 lb). Paper that is too heavy might cause misfeeds, stacking problems - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 50
printer models to achieve adequate toner adhesion. NOTE Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper problems when using preprinted forms, embossed paper and letterhead paper that have papers. ● Avoid papers - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 51
that are designed for use with HP LaserJet printers. Inkjet and monochrome transparencies are not supported for the all-in-one. Table 3-2 Priority input slot specifications, HP LaserJet 3050/3052/3055 all-in-one Media Dimensions1 Weight Capacity2 Paper Minimum: 76 x 127 mm (3 x 5 inches - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 52
media. Check the printer driver for supported sizes. 2 Capacity can vary depending on the media weight and thickness, and environmental conditions. Table 3-4 Single-sheet priority input slot specifications, HP LaserJet 3390/3392 all-in-one Media Dimensions1 Weight Capacity2 Paper Minimum: 76 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 53
HP LaserJet 3052/3055/3390/3392 all-inone, use the flatbed scanner if the original is fragile, thin, thick, too small for the ADF, or a photograph. Also use the flatbed scanner for the fit-to-page copying feature. The flatbed scanner provides the best fax, copy, and scan resolution. ENWW Supported - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 54
subject to extremes, unwrap only the amount of paper to be used during the day's operation to prevent unwanted moisture changes. ● Avoid storing paper and print media near heating and air conditioning vents or near windows and doors that are frequently open. 36 Chapter 3 Media specifications ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 55
4 Using the all-in-one ● Loading media into the input trays ● Controlling print jobs ● Using the all-in-one control panel ENWW 37 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 56
. Loading documents to fax, copy, or scan Use these instructions to load originals into the all-in-one for scanning. For the best quality scans, use the flatbed scanner. To load originals onto the flatbed scanner (HP LaserJet 3052/3055/3390/3392 all-in-one only) 1. Make sure that the automatic - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 57
. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 Document Loaded appears on the control-panel display. 3. Adjust the media guides until they are snug against the media. HP LaserJet 3050 4. The document is now ready to be faxed/copied/scanned. HP LaserJet 3052/3055 HP LaserJet 3390 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 58
on the HP LaserJet 3050/3052/3055 all-in-one holds up to 10 sheets of media up to 163 g/m2 (43 lb) in weight or one envelope, transparency, or card. Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side media guides before - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 59
guides before feeding the media. NOTE When feeding media into the single-sheet priority input slot on the HP LaserJet 3390/3392 all-in-one, the all-in-one pulls the media partially into the all-in-one the HP LaserJet 3390 all-in-one. The input tray holds up to 250 pages of 80 g/m2 or 20 lb paper or - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 60
on the File menu in your software program. It is also part of the program, but it Paper Source pop-up menu. ● Windows: In the Print dialog box in your software program, select the Source (tray), if possible. Otherwise, select a tray from the Source is field from the Paper tab in your printer driver - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 61
want. 5. Press to save your selection. The all-in-one automatically restarts. Changing the default media size and type Set the size and type of 3. Use the < or the > button to select Paper setup, and then press . 4. Use the < or the > button to select Def. paper size, and then press . 5. Use the < - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 62
supported media can be printed from that tray. Configure your trays for the size and type using the following instructions only if you regularly need to print on a specific size and type of media. To change the default Use the < or the > button to select Paper type, and then press . 6. Use the < or - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 63
, or Loud. 6. Press to save your selection. NOTE The factory-set default for the alarm volume is Soft. Changing the volume for the fax This setting determines the volume of various fax sounds that occur when the all-in-one is sending or receiving fax jobs. To change the volume for the fax - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 64
volume, and then press . 5. Use the < or the > button to select Off, Soft, Medium, or Loud. 6. Press to save your selection. NOTE The factory-set default is Soft. Changing the all-in-one control-panel key-press volume The key-press volume controls the sound that is made when an all-in - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 65
This section provides information about common printing tasks. ● Using features in the Windows printer driver ● Using features in the Macintosh printer driver ● Selecting an output location (HP LaserJet 3390/3392 all-in-one) ● Printing on special media ● Canceling a print job For information about - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 66
one sheet of paper ● Printing on both sides NOTE Settings in the printer driver and software program generally override control-panel settings. Software-program settings generally override printer-driver restore printer-driver default settings, select Default Print Settings from the Print Task Quick - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 67
the target paper size to print on. 4. To print the document on the target paper size without scaling it to fit, make sure that the Scale to Fit option is not selected. 5. Click OK. The product is now set to print the document as you specified. ENWW Using features in the Windows printer driver 49 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 68
a custom paper size from the printer driver To set a custom paper size 1. Open the printer driver (see Gaining access to the printer drivers). 2. On the Paper or Paper/Quality tab, click Custom. 3. On the Custom Paper Size window, type the name of the custom paper size. 4. Type the paper-size length - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 69
the automatic duplexer on the HP LaserJet 3390/3392 all-in-one. Manual duplexing is available on the HP LaserJet 3050/3052/3055/3390/3392 all-in-one. To duplex manually, print on both sides of a page by feeding the page through the all-in-one twice. NOTE In the printer driver, Print on Both Sides - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 70
on both sides of the paper. To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one) NOTE The printer driver also contains instructions and graphics for manually duplexing. 1. In the software program, open the all-in-one properties (printer driver). 2. On the Finishing tab, select - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 71
of media in the input tray again. The printed side should be facing down with the top edge feeding into the all-in-one first. 1 HP LaserJet 3050 HP LaserJet 3052/3055 7. On the computer screen, click OK and wait for the second side to print. ENWW Using features in the Windows printer driver 53 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 72
To print on both sides manually (HP LaserJet 3390/3392 all-in-one) 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper with the front side up, - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 73
) ● Printing multiple pages on one sheet of paper (Macintosh) ● Printing on both sides (Macintosh) NOTE Settings in the printer driver and software program generally override control-panel settings. Software-program settings generally override printer-driver settings. Creating and using presets - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 74
. This feature provides a cost-effective way to print draft pages. To print multiple pages on one sheet of paper 1. Open the printer driver (see Gaining access to the printer drivers). 2. Click the Layout pop-up menu. 3. Next to Pages per Sheet, select the number of pages that you want to print on - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 75
Manually print on 2nd side. 3. Print the document. 4. After one side has been printed, remove the remaining media from the input tray, and set it aside until after you finish your manual duplexing job. HP LaserJet 3050 HP LaserJet 3052/3055 ENWW Using features in the Macintosh printer driver - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 76
down, and straighten the stack. HP LaserJet 3050 HP LaserJet 3052/3055 6. Place the stack of media in the input tray again. The printed side should be facing down with the top edge feeding into the all-in-one first. 1 HP LaserJet 3050 HP LaserJet 3052/3055 7. On the computer screen, click - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 77
To print on both sides manually (HP LaserJet 3390/3392 all-in-one) (Macintosh) 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper with the front - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 78
Selecting an output location (HP LaserJet 3390/3392 allin-one) The HP LaserJet 3390/3392 all-in-one comes with the top problems occur when printing to the top output bin, or when printing on such media as card stock, envelopes, labels, or photo paper. Remove each sheet as it exits the all-in-one - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 79
(HP LaserJet 3050/3052/3055 all-in-one) 1. Open the media input tray and remove any media. 2. Load the media. Make sure that the top of the media is forward and the side to be printed on is facing up. 3. Adjust the media guides to the length and width of the media. 4. For Windows printer drivers - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 80
then the all-in-one pauses. 4. For Windows printer drivers, open the all-in-one Properties (or Printing Preferences in Windows 2000 and XP). See Gaining access to the printer drivers for instructions. For Macintosh drivers, on the Paper/Quality tab or the Paper tab (the Printer Features tab for some - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 81
and labels that are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See Guidelines for using media for more information. CAUTION Be sure to set the correct media type in the all-in-one settings. The all-in-one adjusts the fuser temperature according to the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 82
the rear output door (HP LaserJet 3390/3392 all-in-one). Heavy paper ● Any tray will print most heavy media that does not exceed 105 g/m2 (28 lb bond). ● Use tray 1 for card stock (135 g/m2 to 216 g/m2; 50 to 80 lb cover). ● In either the software program or the printer driver, select Heavy (106 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 83
is waiting in a print queue (computer memory) or print spooler, delete the job there. ● Windows 98, Windows Me, or Windows 2000: Go to the Printer dialog box. Click Start, click Settings, and then click Printers. Double-click the all-in-one icon to open the window, select your print job, and then - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 84
66 Chapter 5 Printing ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 85
set up your fax ● Connecting additional devices NOTE Many of the functions that are described in this chapter also can be performed by using the HP ToolboxFX. For instructions about using the HP ToolboxFX, see the HP ToolboxFX online Help. ENWW 67 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 86
the all-in-one software on your computer, you can skip the remaining instructions in this chapter. The software installer automatically helps you to set up the fax settings, unless you are using Microsoft Windows® 95 or Windows NT®. See the electronic User Guide for instructions. If you completed - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 87
Setting the time and date To set the time and date To set or change the time and date, use the following steps. If you need help entering any information, see Enter text from the control panel. 1. On the control panel, press Menu. 2. Use the < or the > button to select System setup, and then press . - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 88
later in this section about sending faxes to groups manually (ad hoc faxing). In the rare instance that your document does not fit into memory, complete one of the following: Clear saved faxes from the fax memory. For more information, see Deleting faxes from memory. -or- 70 Chapter 6 Fax ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 89
The all-in-one scans the document into memory and sends the manually (ad hoc faxing) Use the following instructions to send a fax to a group of recipients that has not been assigned a group-dial entry: 1. Load the document into the automatic document feeder (ADF) input tray or on the flatbed scanner - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 90
allin-one updates the fax activity log by adding the error, and then it proceeds to the next number in the group. NOTE The fax activity log feature is not supported in the software for Windows 98 or Windows Me, but you can print the fax activity log by using the control panel. For instructions, see - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 91
part of the number and then listen for dial tones before continuing to dial. To use manual manual dial with the flatbed scanner (HP LaserJet 3050/3052/3055 all-in-one) 1. On the all-in-one step. 5. When all pages are scanned into memory, begin dialing. The all-in-one dials the number as you press each - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 92
To redial manually 1. Load the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. On the all-in-one control the document on the flatbed scanner, press (or place the document on the flatbed scanner and then press ). After scanning the page, Another page? - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 93
these instructions to cancel clear. 4. Press to select the job that you want to cancel. 5. Press to confirm that you want to cancel the job. Changing the default being faxed. The slider is set to the middle as the default setting. 1. On the all-in-one control panel, press Menu. 2. Use the < or the > - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 94
the fax resolution for the current fax job. For instructions about changing the default fax resolution, see Changing resolution settings. NOTE To change the fax contrast or glass-scan size, you must change the default settings. See Changing the default light/dark (contrast) setting or Changing the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 95
setting This setting determines which paper size the flatbed scanner scans when you send a fax from the scanner. The factory-set default is determined by the region/country in which you purchased the allin-one. To change the default glass-size setting 1. On the all-in-one control panel, press Menu - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 96
change the redial-on-busy option If this option is turned on, the all-in-one redials automatically if it receives a busy signal. The factoryset default for the redial-on-busy option is On. 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 97
Changing autoreduction settings for incoming faxes If the fit-to-page option is turned on, the all-in-one automatically reduces long faxes up to 75% to fit the information on the default paper size (for example, the fax is reduced from legal to letter size). If the fit-to-page option is turned - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 98
faxes from specific people print, and the fax is not saved in memory. Faxes from blocked fax numbers appear in the numbers by using the control panel: 1. On the all-in-one control panel, press Menu. 2. Use the < or the > Clear all, and then press . Press again to confirm the deletions. 80 Chapter - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 99
panel to enter your name in the header or to enter a name for a one-touch key, speed-dial entry, or group-dial entry, press the appropriate alphanumeric which letters and numbers appear on each alphanumeric button when the default language is set to English. Table 6-1 Alphanumeric buttons and - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 100
(HP LaserJet 3055 all-inone), and 9 through 16 (HP LaserJet 3390/3392 all-in-one) are all available by pressing Shift and the associated one-touch key on the control panel. NOTE Speed-dial entries, one-touch keys, and group-dial entries are more easily programmed from the software. For instructions - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 101
and then press . 7. Press to confirm the deletion. To program speed-dial entries or one-touch keys quickly NOTE The following procedure cannot be used to program a group-dial entry. For group-dial entry instructions, see To program group-dial entries. 1. Press Phone Book, enter an unprogrammed speed - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 102
of speed-dial entries. Group-dial entries using numbers 1 through 10 (HP LaserJet 3050 all-in-one), 1 through 12 (HP LaserJet 3055 all-inone), or 1 through 16 (HP LaserJet 3390/3392 all-in-one) are also associated with the corresponding one-touch key on the control panel. Any individual speed-dial - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 103
that you want to delete, and then press . 7. Press to confirm the deletion. To delete an individual from a group-dial entry 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Press to select Phone Book. 4. Use the < or the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 104
the control panel or from the software. The maximum number of characters for a dial prefix is 50. The default setting is Off. You might without the dial prefix by using manual dial. For instructions, see Using manual dial. To set the dial prefix 1. On the all-in-one control panel, press Menu. 2. - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 105
onto the flatbed scanner. 2. On the all-in-one control panel, default date by pressing . 8. Enter the fax number, enter the speed-dial entry, or press the one-touch key. NOTE This feature does not support undefined (ad hoc) groups. 9. Press or Start Fax. The all-in-one scans the document into memory - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 106
control panel, enter the phone number manually, by one-touch key, or by speed-dial or group-dial entry. 2. Load the document in the automatic document feeder (ADF) input tray or on the flatbed scanner. 3. Press Start Fax. 4. Enter the billing code, and then press Start Fax. The fax job is sent and - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 107
received to memory. As soon as you clear the jam or replenish the media, fax printing automatically resumes. 1. On the all-in-one control panel, The default fax reprint setting is On. To change this setting from the all-in-one control panel, complete the following steps: 1. On the all-in-one control - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 108
(duplexing) of received faxes (HP LaserJet 3390/3392 all-in-one only) When Print duplex is On, all faxes received are printed two-sided. The factory-set default for printing faxes two-sided is Off. To change the print duplex setting for faxes 1. On the all-in-one control panel, press Menu. 2. Use - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 109
a fax because of an error (for example, the number is busy) and repeated redial attempts are unsuccessful, your all-in-one prints the fax. If the all-in-one runs out of memory while receiving a fax, it terminates the incoming fax and only forwards the pages and partial pages that have been stored - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 110
represented very few of the fax machines in use. The default setting is Off. The silencedetect mode setting should be changed only then press to save your selection. Creating stamp-received faxes The all-in-one prints the sender identification information at the top of each received fax. You - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 111
telephone connection. To change the error-correction setting 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to 600 bits per second (bps). The factory-set default for the V.34 setting is On. You should change the V.34 setting only if you are having trouble sending - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 112
ring for incoming faxes The factory-set default for the fax-sounds volume is Soft. To change the fax-sounds (line-monitor) volume (HP LaserJet 3050 all-in-one) Complete the following steps to change the fax-sound volume on the HP LaserJet 3050 all-in-one. 1. Press Menu. 2. Use the < or the > button - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 113
following instructions to -in-one ● All faxes that have been sent from the control panel ● All faxes that have been sent from the fax software driver To The factory-set default is On. Use the following steps to set the fax activity log to print automatically: 1. On the all-in-one control panel, - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 114
that was sent or received. To print a fax call report 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Reports, can set the all-in-one to print a fax call report after any of the following events: ● Every fax error (the factory-set default) ● Send fax error ● - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 115
is turned on and the page image still exists in the all-in-one memory, the fax call report includes a thumbnail (50% reduction) of the first page of the most recent fax that was sent or received. The factory-set default for this option is On. To include the first page of each - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 116
blocked fax numbers. For information about blocking fax numbers, see Blocking or unblocking fax numbers. To print the block-fax list 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Reports, and then press . 3. Use the < or the > button to select Block Fax list - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 117
send a fax from the software (Windows 2000 or XP) The procedure to send a fax varies according to your specifications. The most typical steps follow. 1. Click Start, click Programs (or All Programs in Windows XP), and then click Hewlett-Packard. 2. Click HP LaserJet all-in-one, and then click Send - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 118
menu, and then click Print. 3. Select the fax print driver from the printer drop-down list. The fax software appears. 4. Windows users: Complete steps 2 through 5 in the Windows section of Sending and receiving faxes by using a computer. -orMac users: Complete steps 2 through 6 in either the Mac OS - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 119
"Fax Receive Mode," select Receive faxes to this computer. To view a fax that was received to your computer 1. Open HP ToolboxFX. 2. Select the HP LaserJet 3050/3055/3390/3392 all-in-one. 3. Click Fax. 4. Click Fax Receive Log. 5. In the "Fax Image" column, click the "view" link of the fax that - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 120
as the all-in-one, you must change how the all-in-one answers incoming faxes. See Setting the answer mode for instructions. Follow the procedures in all-in-one answer mode to Automatic or Manual. The factory-set default is Automatic. ● Automatic: In this answer mode, the all-in-one answers incoming - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 121
The control-panel display shows the answer mode setting that you specified. ENWW Other ways to set up your fax 103 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 122
regions/countries support unique ring patterns. Contact your telephone company to determine if this service is available in your region/country. NOTE If you do not have ring-pattern service and you change the ring-pattern settings to something other than the default, All Rings, the all-in-one might - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 123
machine answers the call, the all-in-one listens to the call and automatically answers it if it detects fax tones. The default setting for rings-to-answer is five rings allowed varies by country/region.) One line with two separate numbers and a ring-pattern service One or two rings. (If you have - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 124
flatbed scanner (HP LaserJet 3055/3390/3392 all-in-one) when sending a fax by dialing from an extension telephone. 2. Pick up the handset of a telephone that is connected to the same line as the all-in-one. Dial the fax number by using the telephone keypad. 3. When the recipient answers, instruct - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 125
tone-dial mode only). The default setting is On. Turn this setting off only if you use pulse dialing or if you have a service from your telephone company that also uses the 1-2-3 sequence. The telephone company service does not work if it conflicts with the all-in-one. To make an extension telephone - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 126
-one to a phone line (HP LaserJet 3050/3055 all-in-one) To connect the all-in-one to a jack that controls two telephone lines Use these steps to connect the all-in-one splitters are compatible with the all-in-one, and not all regions/countries support the use of splitters. 3. Locate the fax ports on - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 127
splitter, plug an external Line1/Line2 splitter (not included with the HP LaserJet all-in-one) into the telephone jack. NOTE Two different kinds of splitters are all splitters are compatible with the all-in-one, and not all regions/countries support the use of splitters. 3. Locate the fax ports on the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 128
the fax side of the splitter. NOTE If you do not know which side of the splitter is for the fax number, connect a telephone to one splitter jack and dial the fax number. If you get a busy signal, the telephone is connected to the fax side of the splitter. If you - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 129
other computers. Using a dedicated fax line If you connect the HP LaserJet all-in-one to a telephone line that is used only for fax calls, calls and voice calls, or if you have one telephone line that has two telephone numbers and a ring-pattern service, you might want to connect the following - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 130
that you want to connect. 2. If you have not yet connected your all-in-one to a telephone line, see Connecting the all-in-one to a phone line (HP LaserJet 3050/3055 all-in-one) before proceeding. The all-in-one should already be connected to a telephone jack. 3. Locate the fax ports on the back - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 131
5. To connect an internal or external modem on a computer, plug one end of a telephone cord into the all-in-one "telephone" port (the port that is marked with a telephone icon). Plug the other end of the cord into the modem "line" port. NOTE Some modems - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 132
8. To connect a telephone, plug a telephone cord into the previous device's "telephone" port. Plug the other end of the telephone cord into the telephone "line" port. 9. After you have finished connecting additional devices, plug all of the devices into their power sources. 114 Chapter 6 Fax ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 133
additional devices to the HP LaserJet 3390/3392 all-inone Connect additional devices in the order that is described in the following steps. The output port for each device is connected to the input port of the next, forming a "chain". If you do not want to connect a specific device, skip the step - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 134
4. To connect an internal or external modem on a computer, plug one end of a telephone cord into the all-in-one "telephone" port. Plug the other end of the telephone cord into the modem "line" port. NOTE Some modems have a second "line" port to connect to a - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 135
you have finished connecting additional devices, plug all of the devices into their power sources. 9. Close the left side panel, and then close the print-cartridge door. When closing the left side panel, make sure that the fax cords are routed through the upper notch in the panel. ENWW Connecting - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 136
118 Chapter 6 Fax ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 137
all-in-one) ● Copying photos and books (HP LaserJet 3052/3055/3390/3392 all-in-one only) ● Viewing copy settings (HP LaserJet 3390/3392 all-in-one only) NOTE Instructions for using the flatbed scanner glass do not apply to the HP LaserJet 3050 all-in-one. For the HP LaserJet 3050 all-in-one, use the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 138
Starting a copy job NOTE There are no fax buttons on the HP LaserJet 3052 all-in-one. The control panel shown is the control panel on the HP LaserJet 3055 all-in-one. 120 Chapter 7 Copy ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 139
LaserJet 3052/3055 HP LaserJet 3390/3392 2. Press Start Copy on the all-in-one control panel to start copying. 3. Repeat the process for each copy. For more detailed instructions about loading documents onto the flatbed scanner or into the ADF input tray, see Loading documents to fax, copy, or scan - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 140
that include both text and graphics. If you want to conserve toner, and the copy quality is not as important, select Draft. To adjust time, Settings=Custom appears on the all-in-one control-panel display. To adjust the default copy quality 1. On the all-in-one control panel, press Menu. 2. Use the < - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 141
been completed. During this time, Settings=Custom appears on the all-in-one control-panel display. To adjust the default lighter/darker setting NOTE The default lighter/darker setting affects all copy jobs. 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Copy - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 142
(HP LaserJet 3052/3055/3390/3392 all-in-one only) ● 2 pages/sheet ● 4 pages/sheet ● Custom: 25-400% NOTE When using the Fit to page setting, copy from the flatbed scanner only one control-panel display. You must change the default media size in the media input tray to match the output size, or part - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 143
size is the size to which copies are normally reduced or enlarged. If you keep the factory default size setting of Original=100%, all copies will be the same size as the original document. 1. Press Menu. 2. Use the < or the > button to select - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 144
default number of copies be any number from 1 to 99. To change the number of copies for the current job (HP LaserJet 3050 all-in-one) 1. On the all-in-one -one control-panel display. To change the number of copies for the current job (HP LaserJet 3052/3055/3390/3392 all-in-one) 1. On the all-in-one - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 145
. To change the copy-collation setting for the current job (HP LaserJet 3052/3055/3390/3392 allin-one only) NOTE For the HP LaserJet 3050 all-in-one, change the default copy-collation setting to use copy collation. 1. On the all-in-one control panel, press Collate. 2. Use the < or the > button to - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 146
● Bond ● Recycled ● Color ● Light ● Heavy ● Cardstock ● Envelope ● Vellum ● Rough Paper To change the media size and type for the current job (HP LaserJet 3052/3055/3390/3392 all-inone) NOTE For the HP LaserJet 3050 all-in-one, change the default media size and type settings to change the media size - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 147
press . 4. Use the < or the > button to select Def. paper size, and then press . 5. Use the < or the > button to select a media size and then press . 6. Press to save the selection. To change the default media-type setting 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 148
3050 all-inone) To copy a multiple-page stack of two-sided documents (HP LaserJet 3050 all-in-one) Copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. Load the documents to be copied into the automatic document feeder (ADF) input tray with the first - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 149
Copying two-sided documents (HP LaserJet 3052/3055 all-in-one) To copy a multiple-page stack of two-sided documents (3052/3055 all-in-one) Copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. Load the documents to be copied into the automatic document feeder - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 150
HP LaserJet 3390/3392 all-in-one) Use the 2-Sided button on the control panel display to use duplexing to achieve various results. NOTE The default NOTE Two-sided copying from the flatbed scanner glass is not supported. HP LaserJet 3390/3392 2. On the all-in-one control panel, press 2-Sided. 3. Use - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 151
to select Default 2-sided, and then press . 4. Use the < or the > button to select the option for how you normally want to use the automatic duplexer when you copy documents. 5. Press to save the selection ENWW Using automatic two-sided printing (duplexing) to copy documents (HP LaserJet 133 3390 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 152
tray selection (HP LaserJet 3390/3392 all-in-one) The all-in-one is set to automatically pull media from trays that contain media. The all-in-one always pulls media from the priority input tray (tray 1) if you insert media into tray 1. If there is no media in tray 1, the all-in-one attempts to - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 153
only) To copy a photo NOTE Photos should be copied from the flatbed scanner of the HP LaserJet 3052/3055/3390/3392 all-in-one, not from the automatic document feeder (ADF). 1. Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upperleft corner of the photo in - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 154
2. Gently close the lid. HP LaserJet 3052/3055 HP LaserJet 3390/3392 3. Gently press down on the lid to press the book to the flatbed scanner surface. HP LaserJet 3052/3055 HP LaserJet 3390/3392 4. Press Start Copy. 136 Chapter 7 Copy ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 155
Viewing copy settings (HP LaserJet 3390/3392 all-in-one only) Use the Current Settings button to see the copy settings for the current copy job. remaining copy settings and to change any copy settings that you want to change. ENWW Viewing copy settings (HP LaserJet 3390/3392 all-in-one only) 137 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 156
138 Chapter 7 Copy ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 157
-in-one control panel (Windows) ● Scanning by using HP LaserJet Scan (Windows) ● Scanning from the all-in-one and HP Director (Macintosh) ● Canceling a scan job ● Scanning by using other software ● Scanning a photo or a book ● Scanning by using optical character recognition (OCR) software ● Scanner - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 158
the all-in-one control panel (Windows) or Scanning from the all-in-one and HP Director (Macintosh). ● Scan from the computer by using HP LaserJet Scan (Windows): In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan. See Scanning by using HP LaserJet Scan (Windows). If the all - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 159
are set up by default . For installations in which the all-in-one is connected through a network, scanning from the all-in-one control panel is turned off . NOTE For the best scan quality, place your originals onto the flatbed scanner (on the HP LaserJet 3052/3055/3390/3392 all-in-one), rather than - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 160
1. In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan. NOTE Pressing Start Scan on the all-in-one control panel also starts HP LaserJet Scan when the all-in-one is directly connected to the computer. 2. Click Setup and then follow the onscreen instructions. ● Create a new - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 161
button on the all-in-one control panel, use the following instructions. 1. Load the originals that are to be scanned face-up in the automatic document feeder (ADF) input tray, with the top of the document forward, and adjust the media guides. -or- Lift the flatbed scanner lid and load the original - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 162
HP LaserJet Scan (Windows) 1. In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan. NOTE Pressing Start Scan on the all-in-one control panel also starts HP LaserJet Scan. 2. Choose the action that you want to accomplish. ● Select a destination to begin scanning immediately - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 163
Scanning from the all-in-one and HP Director (Macintosh) For more information about tasks and settings described in this section, see the HP Director online Help. For more detailed instructions about loading original documents onto the flatbed scanner or into the automatic document feeder (ADF) - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 164
program. For more information, see Scanning by using other software. Using page-by-page scanning NOTE For best results, load originals in the automatic document feeder (ADF) input tray, not the flatbed scanner (on the HP LaserJet 3052/3055/3390/3392 all-in-one). 1. Load the originals that are - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 165
program (Windows XP only) WIA is another way to scan an image directly into a software program, such as Microsoft Word. WIA uses Microsoft software to scan, instead of HP LaserJet Scan software. Generally, a software program is WIA-enabled if it has a command such as Picture/From Scanner or Camera - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 166
Scanning a book (HP LaserJet 3052/3055/3390/3392 all-in-one) 1. Lift the lid and place the book on the flatbed scanner with the page that you want to copy at the lower-right corner of the glass. HP LaserJet 3052/3055 HP LaserJet 3390/3392 2. Gently close the lid. HP LaserJet 3052/3055 HP LaserJet - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 167
the book to the flatbed scanner surface. HP LaserJet 3052/3055 HP LaserJet 3390/3392 4. You are now ready to scan the book by using one of the scanning methods. See Understanding scanning methods for more information. Scanning by using optical character recognition (OCR) software You can use third - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 168
black and white define the number of colors possible. You can adjust the scanner hardware resolution to up to 1200 ppi with the HP LaserJet 3052/3055/3390/3392 all-in-one or up to 600 ppi with the HP LaserJet 3050 all-in-one. The software can perform an enhanced resolution up to 19,200 ppi. You can - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 169
in color Color You can set the color values to the following settings when scanning. Setting Color Black and White Grayscale Recommended use Use this setting for high-quality size is an issue or when you want a document or photograph to be scanned quickly. ENWW Scanner resolution and color 151 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 170
part of the all-in-one; these can damage the all-in-one. Do not place liquids directly on the glass. They might seep under it and damage the all-in-one. 3. Clean the scanner strip previous recommendations and use a dry, lint-free cloth. The cloth may be moistened with water if desired. 152 Chapter - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 171
9 Networking ● Set up the all-in-one and use it on the network (HP LaserJet 3052/3055/3390/3392 all-in-one only) ● Using the embedded Web server or HP ToolboxFX ● Setting a network password ● Using the all-in-one control panel ● Supported network protocols ● TCP/IP configuration ● Using DHCP ● Using - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 172
Set up the all-in-one and use it on the network (HP LaserJet 3052/3055/3390/3392 all-in-one only) Hewlett-Packard recommends that you use the HP software installer on the CDs that came with the all-in-one to set up printer drivers for the following network setups. NOTE Networking capabilities are - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 173
Next. 13. On the Identify Printer screen, identify the all-in-one either by searching or by specifying HP LaserJet 3052/3055/3390/3392 all-in-one Software. 3. On the Welcome screen, click Next. 4. On the Installer updates screen, click Yes to search for installer updates on the Web. 5. For Windows - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 174
a direct-connected shared all-in-one to a networkport-connected all-in-one To change from a direct-connected shared all-in-one to a network-port-connected all-in-one configuration 1. Uninstall the printer driver for the direct-connected all-in-one. 2. Install the driver as a network configuration by - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 175
software installation to use HP ToolboxFX. Open HP ToolboxFX in one of these ways: ● In the Windows system tray, double-click the HP ToolboxFX Device Status and Alerts icon. ● On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click HP LaserJet 3052/3055/3390 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 176
Default IP address configuration (AutoIP). Network configuration page The Network configuration page lists the current settings and properties of the all-in-one one. You can print a Configuration page from the all-in-one or HP ToolboxFX. To print the Configuration page from the allin-one Manual, - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 177
for use. NOTE If you want to disable or enable specific automatic IP modes (such as BOOTP, DHCP, or AutoIP), these settings can be HP ToolboxFX only. Link speed and duplex settings To set link speed and duplex NOTE Incorrect changes to the link speed and duplex settings might prevent the all-in-one - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 178
the networking services/protocols that are supported on the HP LaserJet 3052/3055/3390/3392 all-in-one. The following operating systems support network printing: ● Windows 98 SE ● Windows Me ● Windows 2000 ● Windows XP Table 9-1 Printing Service name port9100 (Direct Mode) Line printer daemon (LPD - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 179
all-in-one MAC hardware address on BOOTP server in order for all-in-one to obtain an IP address from that server. For Automatic IP address assignment. If neither a DHCP server nor a BOOTP server is present, this service allows the all-in-one to generate a unique IP address. ENWW Supported network - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 180
scanning, network faxing, or HP Web JetAdmin might stop working with certain settings changes. Server-based, AutoIP, and manual TCP/IP configuration When in a factory-default state and powered on, the all-in-one further modified for your network using supported TCP/IP configuration tools if necessary - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 181
is accessible by the all-in-one. ● DHCP-You can use Dynamic Host Configuration Protocol (DHCP). This protocol is supported in HP-UX, Solaris, Red Hat Linux, SuSE Linux, Windows NT/2000/XP, NetWare and Mac systems. (Refer to your network operating system manuals to verify that your server operating - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 182
specific information or for additional support, see the information supplied with your DHCP server software. NOTE To avoid problems resulting from IP addresses that change, HP recommends that all all-in-one devices be assigned IP addresses with infinite leases or reserved IP addresses. Windows NT - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 183
the following steps when configuring your DHCP server: a. From the DHCP Manager window, select DHCP Options and select one of the following: ● Scope-if you want Name Services only for the selected scope. ● Global-if you want Name Services for all scopes. b. Add the server to the Active Options list - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 184
utility. 2. In the DHCP window, locate and select your Windows 2000 server in the DHCP tree DHCP clients. Then click Next. HP recommends that all all-in-one devices be assigned reserved IP addresses. desired, specify the IP address of the router (or default gateway) to be used by clients. Then click - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 185
DHCP manager utility. NetWare systems NetWare 5.x servers provide DHCP configuration services for network clients, including your HP allin-one. To set up DHCP services on a NetWare server, refer to Novell documentation and support. To discontinue DHCP configuration CAUTION Changes to an IP address - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 186
server. The TFTP protocol (which is not a supported feature for this all-in-one) is required to download this. Thus, the TFTP configuration file that may Windows NT/2000/XP and NetWare servers can respond to BOOTP requests. Windows NT/2000/XP servers are configured through Microsoft DHCP services. - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 187
services on UNIX servers. BOOTP is used to download network configuration data from a server to the all-inone over the network. Systems that use Network Information Service -one. NOTE HP recommends one parameters and their settings. Entries and tags supported are listed in the Table 9-5 Tags supported - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 188
tag. This address identifies the IP address of the default gateway (router) that the all-in-one will use for communications with other subnets. DNS that the all-in-one sends syslog messages to. Domain name tag. Specifies the domain name for the all-inone (for example, "support.hp.com"). It does not - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 189
how to configure the all-in-one for use with various systems that support LPD printing. These instructions include: ● LPD on UNIX Systems ● Configuring BSD-based UNIX systems using LPD ● Configuring print queues using the SAM utility (HP-UX systems) ● LPD on Windows NT/2000 systems NOTE For other - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 190
and programs associated with line-printer spooling services that may be installed on various TCP/IP systems. Some of the widely used systems which are supported by your all-in-one using LPD include: ● Berkeley-based (BSD) UNIX systems ● HP-UX ● Solaris ● IBM AIX ● Linux ● Windows NT/2000/XP The UNIX - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 191
parameters (such as IP address, subnet mask, default gateway) can be configured on the all-in-one in a variety of ways. These values can be configured manually, or they can be automatically downloaded using DHCP or BOOTP each time the all-in-one is turned on. For more information, see Configuring - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 192
|raw1:\ :lp=:\ :rm=laserjet1:\ :rp=raw:\ :lf=/usr/spool/lpd/lj1_raw.log:\ :sd=/usr/spool/lpd/lj1_raw: Make sure that your users know the name of each all-in-one, because they must type the names on the command line for printing. Create the spooling directory by making the following entries. At - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 193
the SAM program, select an IP address for the all-in-one and set up an entry for it in the /etc/hosts file on your system running HP-UX. 1. Start the SAM utility as a superuser. 2. Select Peripheral Devices from the Main menu. 3. Select Printers/Plotters from the Peripheral Devices menu. 4. Select - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 194
2. To get print status, type the following at the UNIX prompt: lpq -Pprinter_name where printer_name is the designated all-in-one. Examples (for BSD-based systems): lpq -Praw1 For HP-UX systems, substitute lpstat for lpq -P to get print status. This completes the process for configuring the all-in - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 195
to use the all-in-one LPD (Line Printer Daemon) services. The process consists of two parts: ● Installing TCP/IP software (if not already installed). ● Configuring a network LPD all-in-one. Installing TCP/IP software (Windows NT) To install TCP/IP software (Windows NT) This procedure lets you - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 196
for TCP/IP configuration values. If not, select the Protocols tab in the Networks window and select TCP/IP Protocol. Then click Properties. If you are configuring a Windows server, type the IP address, default gateway address, and subnet mask in the appropriate spaces. If you are configuring - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 197
(If necessary, click Have Disk and follow the instructions to install the printer driver.) Click Next. 8. Choose to keep the existing driver, if prompted. Click Next. 9. Enter an all-in-one name, and choose whether this all-in-one will be the default printer. Click Next. 10. Choose whether this all - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 198
all-in-one for Windows NT 4.0 systems To configure a network all-in-one for Windows NT 4.0 systems At the Windows NT 4.0 system, set up the all-in-one as the default printer by performing the following steps. 1. Click Start, select Settings, and click Printers. The Printers window opens. 2. Double - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 199
systems This section describes how to configure Windows XP networks to use the all-in-one LPD (Line Printer Daemon) services. The process consists of two parts: ● Adding Windows optional networking components ● Configuring a network LPD all-in-one Adding Windows optional networking components To add - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 200
Yes to keep the existing driver, if prompted. Click Next. 8. Type an all-in-one name and (if desired) click this all-in-one as default (if desired). Click Next. 9. Select whether to share this all-in-one with other network computers (for example, if your system is a printer server). If shared, type - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 201
data is broken down into small packets. Each packet is sent independently of one another. Each packet is encoded with IP information, such as the IP address resent. User Datagram Protocol (UDP) UDP provides similar services to TCP. However, UDP does not acknowledge data receipt and supports request/ - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 202
requires a unique IP address for each network interface. This address is a software address that is used to identify both the network and specific hosts located on that network. Each IP address can be divided into two separate parts: the network portion and the host portion. It is possible for - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 203
, subnet mask, default gateway) can be configured on the all-in-one in a variety of ways. These values can be configured manually (for example, through Telnet, the embedded Web server, the arp and ping commands, and HP management software), or they can be automatically downloaded using DHCP or - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 204
node's IP Address 15 on Subnet 254 xxx 255 Subnet 1 254 xxx 0 Host 25 64 xxx 0 Host 7 2 As illustrated in Table 9-9 Example: Subnet mask 255.255.0.0 applied into subnets, gateways are required to connect one subnet to another. Default gateway The default gateway is the gateway or router that, - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 205
10 Convenience stapler (HP LaserJet 3392 all-in-one only) ● Understanding the convenience stapler ● Loading staples ● Using the convenience stapler ● Clearing stapler jams ENWW 187 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 206
side of the HP LaserJet 3392 all-in-one. Insert up to 20 sheets of media (80 g/m2 or 20 lb) into the stapler slot to trigger the stapling mechanism and force a single staple through the media. NOTE The convenience stapler operates independently from the control panel and all-in-one software and does - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 207
Loading staples Each staple cassette holds 1,500 unformed staples. To load staples into the all-in-one, insert a staple cassette. To load staples 1. Open the stapler door. NOTE Opening the stapler door disables the stapler. 2. If you are replacing a staple cassette (for - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 208
4. Close the stapler door. 190 Chapter 10 Convenience stapler (HP LaserJet 3392 all-in-one only) ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 209
Using the convenience stapler Activate the stapling mechanism by inserting media into the convenience stapler. To staple media by using the convenience stapler 1. Insert up to 20 sheets of media (80 g/m2 or 20 lb) into the slot in the stapler door. Insert fewer sheets to staple if the media weight - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 210
3. Remove the stapled media from the slot. NOTE If you are unable to remove the media after stapling, carefully open the stapler door and then slide your document out. 192 Chapter 10 Convenience stapler (HP LaserJet 3392 all-in-one only) ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 211
, make sure that you staple 20 or fewer pages of media (80 g/m2 or 20 lb) at a time. To clear a staple jam from the convenience stapler 1. Turn off the HP LaserJet 3392 all-in-one, and then open the stapler door. NOTE Opening the stapler door disables the stapler. 2. Remove the staple cassette from - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 212
4. Replace the staple cassette. 5. Close the stapler door and then turn on the HP LaserJet 3390/3392 all-in-one. 6. Insert media to test the convenience stapler. Repeat steps 1 through 6 if necessary. 194 Chapter 10 Convenience stapler (HP LaserJet 3392 all-in-one only) ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 213
11 How do I? ● Print: How do I? ● Fax: How do I? ● Copy: How do I? ● Scan: How do I? ● Network: How do I? ● Other: How do I? ENWW 195 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 214
. ● Device Information ● Paper Handling ● Print Quality ● Print Density ● Print Modes ● System Setup ● Date/Time ● Service ● Device Polling ● Save/Restore 4. Click Apply to save the changes that you make on these pages. NOTE If you have similar settings in the printer driver, those settings take - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 215
on both sides of the paper. To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one) NOTE The printer driver also contains instructions and graphics for manually duplexing. 1. In the software program, open the all-in-one properties (printer driver). 2. On the Finishing tab, select - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 216
one side has been printed, remove the remaining media from the input tray, and set it aside until after you finish your manual duplexing job. HP LaserJet 3050 HP LaserJet 3052/3055 5. Gather the printed pages, keep the printed side facing down, and straighten the stack. HP LaserJet 3050 HP - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 217
To print on both sides manually (HP LaserJet 3390/3392 all-in-one) 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper with the front side up, - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 218
in-one. Manual duplexing is available on the HP LaserJet 3050/3052/3055/3390/3392 all-in-one. To duplex manually, print on both sides of a page by feeding the page through the all-in-one twice. To print on both sides automatically (HP LaserJet 3390/3392 all-in-one) 1. Insert enough paper into one of - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 219
To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one) 1. In the software program, open the all-in-one properties (printer driver). 2. On the Finishing tab, select Manually print on 2nd side. 3. Print the document. 4. After one side has been printed, remove the remaining media from - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 220
To print on both sides manually (HP LaserJet 3390/3392 all-in-one) (Macintosh) 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper with the front - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 221
(HP LaserJet 3050/3052/3055 all-in-one) 1. Open the media input tray and remove any media. 2. Load the media. Make sure that the top of the media is forward and the side to be printed on is facing up. 3. Adjust the media guides to the length and width of the media. 4. For Windows printer drivers - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 222
then the all-in-one pauses. 4. For Windows printer drivers, open the all-in-one Properties (or Printing Preferences in Windows 2000 and XP). See Gaining access to the printer drivers for instructions. For Macintosh drivers, on the Paper/Quality tab or the Paper tab (the Printer Features tab for some - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 223
a colored coating that was added after the paper was produced. Envelopes Only use envelopes that are recommended for laser printers. See Guidelines for using media for more information. NOTE For the HP LaserJet 3390/3392 all-in-one, you must load envelopes one at a time in the single-sheet priority - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 224
original settings after the job has printed. CAUTION Using paper that is heavier than the media specification recommended for this allin-one can cause misfeeds, jams, reduced print quality, and excessive mechanical wear. Some heavier media, such as HP Cover Stock, can be safely used. Letterhead and - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 225
the all-in-one software on your computer, you can skip the remaining instructions in this chapter. The software installer automatically helps you to set up the fax settings, unless you are using Microsoft Windows® 95 or Windows NT®. See the electronic User Guide for instructions. If you completed - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 226
received to memory. As soon as you clear the jam or replenish the media, fax printing automatically resumes. 1. On the all-in-one control panel, The default fax reprint setting is On. To change this setting from the all-in-one control panel, complete the following steps: 1. On the all-in-one control - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 227
the all-in-one ● All faxes that have been sent from the control panel ● All faxes that have been sent from the fax software driver To print entries. The factory-set default is On. Use the following steps to set the fax activity log to print automatically: 1. On the all-in-one control panel, press - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 228
a fax because of an error (for example, the number is busy) and repeated redial attempts are unsuccessful, your all-in-one prints the fax. If the all-in-one runs out of memory while receiving a fax, it terminates the incoming fax and only forwards the pages and partial pages that have been stored - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 229
to send a fax varies according to your specifications. The most typical steps follow. 1. Click Start, click Programs (or All Programs in Windows XP), and then click Hewlett-Packard. 2. Click either HP LaserJet all-in-one, and then click Send fax. The fax software appears. 3. Enter the fax number of - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 230
document in a third-party program. 2. Click the File menu, and then click Print. 3. Select the fax print driver from the printer drop-down list. The fax software appears. 4. Windows users: Complete steps 2 through 5 in the Windows section of Sending and receiving faxes by using a computer. -or- Mac - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 231
(HP LaserJet 3055 all-inone), and 9 through 16 (HP LaserJet 3390/3392 all-in-one) are all available by pressing Shift and the associated one-touch key on the control panel. NOTE Speed-dial entries, one-touch keys, and group-dial entries are more easily programmed from the software. For instructions - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 232
speed-dial entries and one-touch keys 1. On the all-in-one control panel, press Menu the contact name to select it, type changes in the appropriate windows, and then click Add/Edit. You can also make changes directly software program, navigate to the appropriate 214 Chapter 11 How do I? - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 233
file, and then click OK. You can also select individual entries from the phone book instead of importing the entire phone book. ● To select all of the entries in your speed-dial list, click the Select column heading. In addition to numerical digits, the following are valid characters for fax numbers - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 234
(HP LaserJet 3055 all-inone), and 9 through 16 (HP LaserJet 3390/3392 all-in-one) are all available by pressing Shift and the associated one-touch key on the control panel. NOTE Speed-dial entries, one-touch keys, and group-dial entries are more easily programmed from the software. For instructions - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 235
of speed-dial entries. Group-dial entries using numbers 1 through 10 (HP LaserJet 3050 all-in-one), 1 through 12 (HP LaserJet 3055 all-inone), or 1 through 16 (HP LaserJet 3390/3392 all-in-one) are also associated with the corresponding one-touch key on the control panel. Any individual speed-dial - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 236
To delete group-dial entries 1. On the all-in-one control panel, press Menu. 2. Use the < or the > 7. Press to confirm the deletion. To delete an individual from a group-dial entry 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 237
one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Press to select Phone Book. 4. Use the < or the > button to select Delete all, and then press . 5. Press to confirm the deletion. To use HP type changes in the appropriate windows, and then click Add/ - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 238
, or Outlook Express, click Import Phone Book. Select the appropriate software program, navigate to the appropriate file, and then click OK. You that are being faxed. The slider is set to the middle as the default setting. 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 239
the fax resolution for the current fax job. For instructions about changing the default fax resolution, see Changing resolution settings. NOTE To change the fax contrast or glass-scan size, you must change the default settings. See Changing the default light/dark (contrast) setting or Changing the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 240
panel. HP LaserJet 3050 HP LaserJet 3055 Shift 05 06 07 08 HP LaserJet 3390/3392 Enter text from the control panel Use the following instructions to enter information from the all-in-one control more information on control panel characters, see Using manual dial. 222 Chapter 11 How do I? ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 241
Use this section to answer copying questions. Copy two-sided documents (HP LaserJet 3050 all-in-one) To copy a multiple-page stack of two-sided documents (HP LaserJet 3050 all-in-one) Copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. Load the documents to - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 242
Copy two-sided documents (HP LaserJet 3052/3055 all-in-one) To copy a multiple-page stack of two-sided documents (3052/3055 all-in-one) Copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. Load the documents to be copied into the automatic document feeder ( - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 243
HP LaserJet 3390/3392 all-in-one) Use the 2-Sided button on the control panel display to use duplexing to achieve various results. NOTE The default NOTE Two-sided copying from the flatbed scanner glass is not supported. HP LaserJet 3390/3392 2. On the all-in-one control panel, press 2-Sided. 3. Use - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 244
setting 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Copy setup, and then press . 3. Use the < or the > button to select Default 2-sided, and then press . 4. Use the < or the > button to select the option for how you normally want to use the automatic - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 245
time, Settings=Custom appears on the all-in-one control-panel display. You must change the default media size in the media input tray to match the output size, or part of your copy might be cut off. To adjust the default copy size NOTE The default copy size is the size to which copies - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 246
been completed. During this time, Settings=Custom appears on the all-in-one control-panel display. To adjust the default lighter/darker setting NOTE The default lighter/darker setting affects all copy jobs. 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Copy - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 247
. To change the copy-collation setting for the current job (HP LaserJet 3052/3055/3390/3392 allin-one only) NOTE For the HP LaserJet 3050 all-in-one, change the default copy-collation setting to use copy collation. 1. On the all-in-one control panel, press Collate. 2. Use the < or the > button to - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 248
that include both text and graphics. If you want to conserve toner, and the copy quality is not as important, select Draft. To adjust time, Settings=Custom appears on the all-in-one control-panel display. To adjust the default copy quality 1. On the all-in-one control panel, press Menu. 2. Use the < - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 249
● Bond ● Recycled ● Color ● Light ● Heavy ● Cardstock ● Envelope ● Vellum ● Rough Paper To change the media size and type for the current job (HP LaserJet 3052/3055/3390/3392 all-inone) NOTE For the HP LaserJet 3050 all-in-one, change the default media size and type settings to change the media size - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 250
paper type, and then press . 4. Use the < or the > button to select a media type and then press . 5. Press to save the selection. Change tray selection (HP LaserJet 3390/3392 all-in-one) The all-in-one the job. To change the default tray selection 1. On the all-in-one control panel, press Menu. 2. - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 251
default number of copies be any number from 1 to 99. To change the number of copies for the current job (HP LaserJet 3050 all-in-one) 1. On the all-in-one -one control-panel display. To change the number of copies for the current job (HP LaserJet 3052/3055/3390/3392 all-in-one) 1. On the all-in-one - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 252
do I? Use this section to answer scanning questions. Use HP LaserJet Scan 1. In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan. NOTE Pressing Start Scan on the all-in-one control panel also starts HP LaserJet Scan. 2. Choose the action that you want to accomplish. ● Select - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 253
are programmed by default if the all-in-one is directly connected to the computer. To program the Scan To button 1. In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan. NOTE Pressing Start Scan on the all-in-one control panel also starts HP LaserJet Scan when the all - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 254
automatically to the e-mail recipient that you selected. Scan to a folder To scan to a folder by using the Scan To button on the all-in-one control panel, use the following instructions. NOTE To use this feature in Windows, a folder must be set up in the Scan to tab prior to use. See Programming the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 255
this section to answer network questions. Set up the all-in-one and use it on the network Hewlett-Packard recommends that you use the HP software installer on the CDs that came with the all-in-one to set up printer drivers for the following network setups. To configure a network port-connected all - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 256
Install HP LaserJet 3390/3392 all-in-one Software. 3. On the Welcome screen, click Next. 4. On the Installer updates screen, click Yes to search for installer updates on the Web. 5. For Windows 2000, on the Installation Options screen, choose the installation option. Hewlett- Packard recommends - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 257
steps. 1. Uninstall the printer driver for the direct connect all-in-one. 2. Install the driver as a network configuration by using the steps in To configure a network port- connected all-in-one configuration (direct mode or peer-to-peer printing). Set my network password Use HP ToolboxFX to set - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 258
time, this buildup can cause print-quality problems such as toner specks or smearing. This allin-one has a cleaning mode that can correct and prevent these types of problems. To clean the paper path from HP ToolboxFX Use HP ToolboxFX to clean the paper path. This is the recommended cleaning method - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 259
codes, and deletes any pages that are stored in the memory. The procedure then automatically restarts the all-in-one. To restore the factory-set defaults 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Service, and then press . 3. Use the < or the > button to - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 260
Find the user guide User guide links ● All-in-one parts ● Control panel ● Troubleshooting Where to look for more information Several references are available for use with this all-in-one. Setting up the all-in-one Getting started guide (printed)-Provides step-by-step instructions for installing - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 261
one and troubleshooting problems. This guide is available on the CD that came with the all-in-one. It is also available through the HP ToolboxFX software. A Web-based (HTML) user guide is also available. Go to the appropriate Web site: ● www.hp.com/support/lj3050 ● www.hp.com/support/lj3052 ● www.hp - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 262
Receive toner warning e-mail messages from the all-in-one (HP LaserJet 3390/3392 all-in-one) Use HP ToolboxFX to set up the all-in-one so that it will issue e-mail message alerts to your computer when a print cartridge level is low. 1. Open HP ToolboxFX and click the Alerts tab. 2. Click the Set up - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 263
Use the convenience stapler Activate the stapling mechanism by inserting media into the convenience stapler. To staple media by using the convenience stapler 1. Insert up to 20 sheets of media (80 g/m2 or 20 lb) into the slot in the stapler door. Insert fewer sheets to staple if the media weight is - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 264
3. Remove the stapled media from the slot. NOTE If you are unable to remove the media after stapling, carefully open the stapler door and then slide your document out. 246 Chapter 11 How do I? ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 265
cassette holds 1,500 unformed staples. To load staples into the all-in-one, insert a staple cassette. To load staples 1. Open the stapler door. staples), remove the staple cassette from the all-in-one. 3. Insert one 1,500-staple cassette into the opening inside the staple door. ENWW Other: How do - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 266
4. Close the stapler door. 248 Chapter 11 How do I? ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 267
, make sure that you staple 20 or fewer pages of media (80 g/m2or 20 lb) at a time. To clear a staple jam from the convenience stapler 1. Turn off the HP LaserJet 3392 all-in-one, and then open the stapler door. NOTE Opening the stapler door disables the stapler. 2. Remove the staple cassette from - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 268
4. Replace the staple cassette. 5. Close the stapler door and then turn on the HP LaserJet 3390/3392 all-in-one. 6. Insert media to test the convenience stapler. Repeat steps 1 through 6 if necessary. 250 Chapter 11 How do I? ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 269
print-cartridge door. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 2. Grasp the handle on the print cartridge and then pull the cartridge straight out to remove it. See the recycling information inside the print cartridge box. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 270
into the all-in-one until it is firmly in place. HP LaserJet 3050 5. Close the print-cartridge door. HP LaserJet 3052/3055 HP LaserJet 3390/3392 HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 271
section contains instructions for clearing jams from the all-in-one. Clear jams from the print cartridge area To clear a jam in the print cartridge area, perform and carefully pull it free from the all-in-one. HP LaserJet 3050 ENWW HP LaserJet 3052/3055 HP LaserJet 3390/3392 Other: How do I? 253 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 272
4. Replace the print cartridge and close the print-cartridge door. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 5. On the HP LaserJet 3390/3392 all-in-one, close the rear output door. Clear jams from the input trays (HP LaserJet 3050/3052/3055 all-in-one) To clear a jam in the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 273
covered by the warranty. 1. Open the rear output door. 2. Rotate the green pressure release levers downward. 3. Open the single-sheet priority input slot (tray 1) door. HP LaserJet 3390/3392 ENWW Other: How do I? 255 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 274
visible (this includes the middle), and carefully pull it free from the all-in-one. CAUTION Pull the jammed media straight away from the all-in-one. Pulling jammed media out of the all-in-one at an angle can damage the all-in-one. HP LaserJet 3390/3392 5. Close the single-sheet priority input slot - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 275
, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 8. If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the upper media guide. Carefully pull the media up and out of the all-in - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 276
Clear jams from the output bin CAUTION Do not use sharp objects, such as tweezers or side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 258 Chapter 11 How do I? ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 277
from the straight-through output path (HP LaserJet 3390/3392 allin-one) To clear a jam in the straight-through and carefully pull it free from the all-in-one. HP LaserJet 3390/3392 NOTE If you cannot grasp the media with your hands, perform the procedure in Print cartridge area. ENWW Other: How - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 278
4. Close the rear output door. HP LaserJet 3390/3392 NOTE The pressure release levers automatically close when you close the rear output door. 260 Chapter 11 How do I? ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 279
from the automatic two-sided printing (duplexing) path To clear a jam in the automatic two-sided path, perform the following steps: CAUTION Do not use sharp objects, such 4. Push down on the green lever on the automatic two-sided path door on the front of the all-in-one. ENWW Other: How do I? 261 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 280
5. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 6. Close the automatic two-sided path door. 7. Reinsert the main input tray (tray 2). 8. Open the automatic two-sided path door on the back of the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 281
9. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 10. Close the automatic two-sided path door. ENWW Other: How do I? 263 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 282
Loading documents to fax, copy, or scan for more information. ● The media does not meet HP specifications, such as those for size or type. See Media specifications for more information. To clear a media jam from the ADF HP LaserJet 3052/3055/3390/3392 all-in-one 1. Open the ADF cover. NOTE Verify - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 283
you feel resistance, go to the next step. 5. Open the ADF lid and gently loosen the media by using both hands. 6. When the media is free, gently pull it out in the direction shown. 7. Close the lid to the flatbed scanner. 8. Lower the green lever. ENWW Other: How do I? 265 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 284
complete the following steps. 1. Open HP ToolboxFX, and then, in the Other Links section, click Order Supplies. A new browser window appears. 2. Click Continue. The browser shows the HP ordering Web site. 3. Complete the ordering process by following the Web site instructions. 266 Chapter 11 How do - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 285
Managing supplies ● Cleaning the all-in-one ● Changing the print cartridge ● Changing the automatic document feeder (ADF) on the HP LaserJet 3390/3392 all-in-one ● Changing the automatic document feeder (ADF) pickup roller and load arm assembly (HP LaserJet 3052/3055/3390/3392 all-in-one) ENWW 267 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 286
in-one memory. These pages help to diagnose and solve problems with the all-in-one. NOTE If the all-in-one language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported languages. Change the language by using HP ToolboxFX - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 287
such as the total memory that is installed. 3. Paper Settings. This section lists information about the media type for each tray and about the type settings for all the media that the all-in-one supports. 4. Copy Settings. This section lists the all-in-one default copy settings. 5. Product Settings - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 288
through the HP ToolboxFX. hp LaserJet 3390 1 2 3 1. Print-cartridge area. This area contains a section for each of the print cartridges and provides information about HP print cartridges. This information includes the part number for each print cartridge, whether each print cartridge is low - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 289
page The network configuration page lists the all-in-one network settings. You can print a network configuration page from the all-in-one control or HP ToolboxFX. To print from the all-in-one, complete the following steps: 1. On the all-in-one control panel, press . 2. Use the < or the > button to - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 290
on your desktop, double-click the HP ToolboxFX icon. ● On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click HP LaserJet 3050/3052/3055/3390/3392 all-in-one, and then click HP ToolboxFX. The HP ToolboxFX software contains the following sections: ● Status ● Alerts - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 291
empty tray. After you correct a problem with the all-in-one, click Refresh Status to update the all-in-one status. ● Supplies Status (HP LaserJet 3390/3392 all-in-one). View detailed supplies status such as the estimated percent of toner remaining in the print cartridge and the number of pages that - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 292
ToolboxFX to set up the all-in-one so that it issues pop-up alerts to your computer when certain events occur. Events that trigger alerts include jams, low levels of toner in HP print cartridges, non-HP print cartridge in use, empty input trays, and specific error messages. Select the pop-up format - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 293
HP ToolboxFX Fax tab to perform fax tasks from your computer. The Fax tab contains links to the following main pages: ● Fax Tasks. Perform such tasks as sending a fax or clearing the fax memory, or set the fax receive mode. ● Fax Phone Book. Add, edit, or delete entries in the all-in-one windows, - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 294
that exists in Lotus Notes, Outlook, or Outlook Express, click Import Phone Book. Select the appropriate software program, navigate to the appropriate file, and then click OK. You can also select individual entries about faxes, see Fax. 276 Chapter 12 Managing the all-in-one and maintenance ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 295
HP ToolboxFX Documentation tab contains links to the following main pages: ● Troubleshooting ● How Do I? View the How Do I? Help for help with specific tasks. ● Animated demonstrations ● User Guide. View information about the all-in-one usage, warranty, specifications, and support. The user guide - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 296
HP ToolboxFX System Settings tab contains links to the following main pages: ● Device information. View information about the all-in-one, such as the all-in-one description and a contact person. ● Paper handling. Change the all-in-one paper-handling settings, such as default paper size and default - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 297
handling Use the HP ToolboxFX paper-handling options to configure your default settings. These are the same options that are available on the Paper Handling and Printing menus on the control-panel. For more information, see Using the all-in-one control panel. You must set the asset number. The asset - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 298
click Apply before your changes take effect. Service During the printing process, paper, toner and dust particles can accumulate inside the all-in-one. Over time, this buildup can cause print-quality problems such as toner specks or smearing. HP ToolboxFX provides an easy method for cleaning the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 299
prints when PostScript errors occur. NOTE You must click Apply before your changes take effect. Network settings The network administrator can use the HP ToolboxFX Network Settings tab to control the networkrelated settings for the all-in-one when it is connected to an IP-based network. ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 300
from the computer NOTE You must perform a complete software installation to use Macintosh Configure Device. ● Check the all-in-one status and print information pages. ● Check and change all-in-one system settings. ● Check default print settings. ● Check and change fax settings, including fax send - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 301
in firmware, rather than as software that is loaded on a network server. The advantage of an EWS is that it provides an interface to the all-in-one that anyone with a networkconnected all-in-one and computer can use. There is no special software to install or configure, but you must have a supported - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 302
and ordering supplies (HP LaserJet 3390/3392 allin-one only) You can check the supplies status by using the all-in-one control panel, printing a Supplies Status page, or viewing the HP ToolboxFX. Hewlett-Packard recommends that you place an order for a replacement print cartridge when you first - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 303
the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item. See HP LaserJet printing supplies for more information about HP's recycling program. HP policy on non-HP supplies Hewlett-Packard Company cannot recommend the use - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 304
not be a genuine HP one if you notice the following issues: ● You are experiencing a large number of problems with the print cartridge. ● The print cartridge does not look like it usually does (for example, the pull tab or the box is different). In the United States, call toll-free: 1-877-219-3183 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 305
free cloth to wipe dust, smudges, and stains off of the exterior of the all-in-one. To clean the scanner glass and white platen (HP LaserJet 3050 allin-one) Over time, specks of debris might collect on the scanner tetrachloride on any part of the all-in-one; these can damage the all-in-one. Do not - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 306
scanner glass (HP LaserJet 3052/3055 part of the all-in-one; these can damage the all-in-one. Do not place liquids directly on the glass. They might seep under it and damage the all-in-one. 3. Clean the scanner and use a dry, lint-free cloth. The cloth may be moistened with water if desired - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 307
To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-inone) Minor debris can accumulate on the white document lid backing that is located underneath the all-inone lid. 1. Turn off the all-in-one, unplug the power cord from the electrical socket, and raise the lid. 2. Clean the white - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 308
feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one) If your ADF has trouble feeding documents, you can clean the ADF pickup roller assembly. 1. Turn off the all-in-one and unplug the power cord. HP LaserJet 3052/3055 2. Open the ADF cover. HP LaserJet 3390/3392 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 309
is away from you. 6. Lower the green lever with the flat green part fitting in between the rollers. Press down on the green lever until you for proper installation, lift the green lever until it remains open. The pickup roller assembly should be secured to the lever assembly and should not fall out - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 310
assembly and close the ADF cover. NOTE If you are experiencing jams in the ADF, contact your local HP-authorized service provider. See HP Customer Care. 10. Plug in the all-in-one, and then turn on the all-in-one. HP LaserJet 3052/3055 HP LaserJet 3390/3392 292 Chapter 12 Managing the all-in - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 311
time, this buildup can cause print-quality problems such as toner specks or smearing. This allin-one has a cleaning mode that can correct and prevent these types of problems. To clean the paper path from HP ToolboxFX Use HP ToolboxFX to clean the paper path. This is the recommended cleaning method - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 312
To clean the paper path from the all-in-one control panel If you do not have access to HP ToolboxFX, you can print and use a cleaning page from the all-inone control panel. 1. Press Menu. 2. Use the < or the > button to find the Service menu. 3. Press . 4. Use the < or the > button to find Cleaning - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 313
print-cartridge door. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 2. Grasp the handle on the print cartridge and then pull the cartridge straight out to remove it. See the recycling information inside the print cartridge box. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 314
into the all-in-one until it is firmly in place. HP LaserJet 3050 5. Close the print-cartridge door. HP LaserJet 3052/3055 HP LaserJet 3390/3392 HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 315
change the ADF unless you are directed to do so by Customer Care. NOTE The ADF on an HP LaserJet 3050/3052/3055 all-in-one is not replaceable. To change the ADF 1. At the all-in-one, raise the lid. 2. Disconnect the connector by squeezing the tabs together and lifting upward. 3. Remove the ADF by - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 316
4. On the new ADF, unfold the hinges. 5. Insert the hinges on the new ADF so that they are slightly tilted forward, and then push straight down into the all-in-one. 6. Insert the connector by pushing down on it until it clicks into place. 298 Chapter 12 Managing the all-in-one and maintenance ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 317
Changing the automatic document feeder (ADF) pickup roller and load arm assembly (HP LaserJet 3052/3055/3390/3392 all-in-one) To change the ADF pickup roller and load arm assembly If the ADF has trouble feeding documents, you can replace the ADF pickup roller and load arm assembly. See Accessories - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 318
load spring throughout this procedure. 4. Rotate the load arm assembly. 5. Lift the load arm assembly, slide the assembly toward the front of the all-in-one to disengage the gear-end of the assembly, and then lift the assembly off of the all-in - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 319
Insert the gear-end of the new load arm assembly into the all-in-one and then lower the assembly into place. 7. Reattach the load spring. 8. Close the ADF cover. ENWW Changing the automatic document feeder (ADF) pickup roller and load arm assembly 301 (HP LaserJet 3052/3055/3390/3392 all-in-one) - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 320
9. Plug in the all-in-one, and then turn on the all-in-one. HP LaserJet 3052/3055 HP LaserJet 3390/3392 NOTE If you continue to experience jams in the ADF, contact your local HP-authorized service provider. See HP Customer Care. 302 Chapter 12 Managing the all-in-one and maintenance ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 321
13 Troubleshooting ● Troubleshooting checklist ● Clearing jams ● Control-panel messages ● Print problems ● Fax problems ● Copy problems ● Scan problems ● Network problems ● Control-panel display problems ● Stapler problems (HP LaserJet 3392 all-in-one) ● Troubleshooting PostScript (PS) errors ● - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 322
, see the Getting Started Guide. 2. Verify that the fuser locks on the HP LaserJet 3390/3392 all-in-one are in the locked position by opening and then closing the rear door. 3. Verify that the print cartridge is installed correctly. (See HP ToolboxFX.) Follow the instructions on the control panel to - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 323
) specifications, HP LaserJet 3050 all-in-one. 2. Clean the ADF pick roller and ADF separation pad on the HP LaserJet 3052/3055/3390/3392 all-in-one. See To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one) . 3. If the problem persists - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 324
There is a port driver problem in Microsoft Windows. Uninstall and then reinstall the all-in-one software. Verify that you are using the correct installation procedure and the correct port setting. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 325
Step number 8 Verification step Possible problems Solutions Does the all-in-one scan to the computer? Initiate a scan from the basic desktop software at your computer. The cable is not connected correctly. Reconnect the cable. Software is not installed correctly or an error occurred during - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 326
from the all-in-one during a print job. ● The cartridge door is opened during a print job. ● Too many sheets have accumulated in an output area, or sheets are blocking an output area. ● The print media that is being used does not meet HP specifications. See Media specifications. ● The media is - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 327
HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light. 2. On the HP LaserJet 3390/3392 all-in-one, open the rear output door, and then rotate the green pressure-release levers downward. ENWW Clearing - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 328
HP LaserJet 3050 HP LaserJet 3052/3055 4. Replace the print cartridge and close the print-cartridge door. HP LaserJet 3390/3392 HP LaserJet 3050 HP LaserJet 3052/3055 5. On the HP LaserJet 3390/3392 all-in-one, close the rear output door. HP LaserJet 3390/3392 310 Chapter 13 Troubleshooting - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 329
trays (HP LaserJet 3050/3052/3055 all-in-one) To clear a jam one at an angle can damage the all-in-one. 1. Open the tray 1 and pull any visible jammed media out of the all-in-one. 2. If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the upper media guide - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 330
all-in-one. Pulling jammed media out of the all-in-one at an angle can damage the all-in-one. 1. Open the rear output door. 2. Rotate the green pressure release levers downward. 3. Open the single-sheet priority input slot (tray 1) door. HP LaserJet 3390/3392 312 Chapter 13 Troubleshooting ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 331
in-one. HP LaserJet 3390/3392 5. Close the single-sheet priority input slot (tray 1) door. HP LaserJet 3390/3392 6. Open tray 2 and tray 3. 7. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. ENWW Clearing - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 332
8. If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the upper media guide. Carefully pull the media up and out of the all-in-one. 9. Close the main input tray (tray 2). 10. Close the rear output door. 314 Chapter 13 Troubleshooting ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 333
is most visible (this includes the middle), and carefully pull it free from the all-in-one. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 Straight-through output path (HP LaserJet 3390/3392 all-in-one) To clear a jam in the straight-through output path, perform the following steps - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 334
one. HP LaserJet 3390/3392 NOTE If you cannot grasp the media with your hands, perform the procedure in Print cartridge area. 4. Close the rear output door. HP LaserJet 3390/3392 NOTE The pressure release levers automatically close when you close the rear output door. 316 Chapter 13 Troubleshooting - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 335
Automatic two-sided printing (duplexing) path (HP LaserJet 3390/3392 all-in-one) To clear a jam in the automatic two-sided path, perform the following steps: CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 336
on the front of the all-in-one. 5. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 6. Close the automatic two-sided path door. 7. Reinsert the main input tray (tray 2). 318 Chapter 13 Troubleshooting ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 337
, and then open the automatic two-sided path door on the back of the all-in-one. 9. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 10. Close the automatic two-sided path door. ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 338
See Media specifications for more information. To clear a media jam from the ADF (HP LaserJet 3050 all-in-one) 1. Open the ADF lid. 2. Carefully remove jammed media. Gently try to remove the page without tearing it. 3. Close the ADF lid. To clear a media jam from the ADF (HP LaserJet 3052/3055/3390 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 339
both hands, lift up on the two handles until the part unsnaps. Rotate and lift out the cleanout part and set it aside. 3. Lifting the green lever, rotate the pick mechanism and gently loosen the media by using both hands. 6. When the media is free, gently pull it out in the direction shown. ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 340
7. Close the lid to the flatbed scanner. HP LaserJet 3052/3055 HP LaserJet 3390/3392 8. Lower the green lever. 9. Reinstall the cleanout part by inserting it as shown. Push down on the two tabs until the part snaps into place. Install the cleanout part correctly, because future jamming might occur - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 341
document Canceled scan. Clear document Canceled send. Clear document Comm. error Description Recommended action The print cartridge is not installed correctly. 1. Reinstall print cartridge. 2. Power cycle all-in-one. The ADF lid is open or a sensor is malfunctioning. 3. If the problem is not - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 342
ADF tray. Open the document release door, clear the jam, close the document release door, and reload the paper into the ADF tray. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. Document feeder mispick. Reload Media in - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 343
resend the fax. Cancel all fax jobs or clear the faxes from memory. See Deleting faxes from memory. Note: Adding a memory DIMM (HP LaserJet 3390/3392 all-in-one only) does not help resolve this issue. Fax memory full Canceling send During the fax job, the memory filled. All pages of the fax have - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 344
phone line. Set the fax resolution to Standard instead of the default of Fine. See Changing resolution settings. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. Fit to Page on flatbed only The copy reduce/enlarge - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 345
The all-in-one completed making one copy. The remaining copies have been canceled because of low memory. Press Cancel to clear the error. , contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. No document sent The all-in-one did not scan any pages - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 346
Care or the support flyer that came in the all-in-one box. No paper pickup to cont. The all-in-one has failed to pick up a piece of media. Verify that the media was inserted far enough into the input tray. In tray 2 (HP LaserJet 3390/3392 all-in-one), verify that the paper-length guide is in the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 347
panel message Description Recommended action Settings cleared The all-in-one has cleared job settings. Unauthorized supply in use/ Unauthorized black (to accept press [ ] A new supply has been installed that is not made by HP. This message is shown until an HP supply is installed or is pressed - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 348
problem. If a critical error persists, the all-in-one might require service. Critical error message-tables Table 13-2 Critical error messages Control panel message 49 Error 50.x Fuser Error 51 Laser Error 52 Scanner Error Description The all-in-one has experienced an internal embedded software - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 349
Care or the support flyer that came in the all-in-one box. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the all-in-one to initialize. If you have recently installed a memory DIMM in the HP LaserJet 3390/3392 all - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 350
future jobs NOTE For Macintosh instructions, see Gaining access to the printer drivers for more information. For Windows 98, Windows 2000, and Windows Me: 1. In the Windows system tray, click Start, select Settings, and then click Printers. 2. Right-click the all-in-one icon. 3. Click Properties (in - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 351
LaserJet 3390/3392 all-in-one) ● If the pages do not print correctly, the problem is with the hardware. Contact HP Customer Care. See HP Customer Care or the flyer that came in the all-in-one box. 4. Print a Demo page from the HP ToolboxFX. If the page prints, the problem is with the printer driver - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 352
highquality paper that is intended for laser printers. See Media specifications. Replace the print cartridge. See Changing the print cartridge. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. Replace the print cartridge. See - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 353
The all-in-one is not set to print on the type of media on which you want to print. In the printer driver, make sure that the appropriate media type is selected. Print speed might be slower if you are using heavy paper. Internal parts might have toner on them. The problem typically corrects itself - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 354
the laser scanner might need service. If a repetitive mark occurs at the same spot on the page, install a new HP print cartridge. See Changing the print cartridge. Use a different paper, such as highquality paper that is intended for laser printers. See Media specifications. Verify that the problem - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 355
and that the media guides are not too tight or too loose against the stack. See Loading media into the input trays. The media might not meet HP specifications. Use a different paper, such as highquality paper that is intended for laser printers. See Media specifications. The paper path is curling - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 356
media that is designed for LaserJet printers. ● Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. ● Do not use raised or embossed letterhead. ● The all-in-one uses heat and pressure to fuse toner to the paper. Make sure that any - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 357
all-in-one is not in manual feed mode and print your job again. The pickup roller might be dirty or damaged. Contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. The paper-length adjustment control in tray 2 or optional tray 3 (HP LaserJet 3390/3392 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 358
Problem Cause Solution The media is jamming in the all-in-one. The USB cable might be defective or incorrectly connected. Clear the jam. See Clearing jams. ● Disconnect port as the all-in-one, the other device might be interfering. To connect and use the all-in-one, you must disconnect the other - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 359
the extension phone is set up for tone dialing as well. If the answer mode is set to Manual, the all-in-one does not answer calls. You have to start the fax-receiving process manually. See Setting the answer mode for more information. Check the rings-to-answer setting for your configuration - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 360
autoreduction setting to allow larger pages to be printed on one page. See Changing autoreduction settings for incoming faxes. The all-in-one ran out of toner while printing a fax. The all-in-one stores the most recently printed faxes. (The amount of memory 342 Chapter 13 Troubleshooting ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 361
settings. Problems sending faxes Problem The document stops feeding in the middle of faxing. Faxes stop during sending. The all-in-one is receiving ADF). Use the flatbed scanner. The minimum page size for the ADF is 127 x 127 mm (5 x 5 inches). If a jam exists, see Clearing jams. Then, resend the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 362
scanner with the glass-fax size set incorrectly. Verify that the setting is correct. See Changing the default glass-size setting. You receive a Low Memory Try one of the following: ● Divide a large fax into smaller sections, and then fax them individually. ● Clear stored faxes to make more memory - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 363
too tightly or too loosely against the paper. Check for broken or missing guides, and replace them if necessary. Use media that meets HP specifications. See Media specifications. Use media that meets HP specifications. See Media specifications. The paper path might be affecting the pages. The - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 364
problems Problem Faxes are transmitting or being received very slowly. The fax activity logs or fax call reports are printing at inappropriate times. The all-in-one sounds are too loud or too soft. Cause Solution The fax might be very complex, such as one the default setting. Your instructions - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 365
media that meets HP specifications. See Media specifications. The print-cartridge toner-level might be Replace the print cartridge. See low. Changing the print cartridge. Unwanted lines appear on the copy. Tray 1 (HP LaserJet 3050/3052/3055 all-in-one) or tray 2 (HP LaserJet 3390/3392 all-in - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 366
. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 allin-one). Black dots or streaks appear on the copy. Copies are too light or dark. Text is unclear. The photosensitive drum inside the print cartridge might have been scratched. Install a new HP print cartridge. See Changing the - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 367
all-in-one is not in manual feed mode and print your job again. The pickup roller might be dirty or damaged. Contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. The paper-length adjustment control in tray 2 or optional tray 3 (HP LaserJet 3390/3392 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 368
meets HP specifications. See Media specifications. The print-cartridge toner-level might be Replace the print cartridge. See low. Changing the print cartridge. The ADF might be loaded. Make sure that the ADF is empty. The all-in-one software settings might be set to reduce the scanned image - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 369
have been loaded incorrectly. Use the media guides when you load the originals into the ADF. See Loading documents to fax, copy, or scan. The scanner might be dirty. Clean the scanner. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one). The graphics settings might not be - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 370
. A print job or copy job was sent before you tried to scan. If someone sent a print job or copy job before you tried to scan, the scan will start if the scanner is not busy. However, because the all-in-one and scanner share memory, the scan might be slower. 352 Chapter 13 Troubleshooting ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 371
in-one). Clean the flatbed scanner surface. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 allin-one). The resolution and color levels may be set incorrectly. Verify that you have the correct resolution and color settings. See Scanner resolution and color. ENWW Scan problems 353 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 372
status light next to the port connection on the back of the all-in-one should be lit. 3. Are the link speed and duplex settings set correctly? Hewlett-Packard recommends leaving this setting in automatic mode (the default setting). See Link speed and duplex settings. 4. Can you "ping" the all-in - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 373
-in-one, and the computer are all configured for the same network. 5. Have any software programs been added to the network? Make sure they are compatible and that they are installed correctly with the correct printer drivers. 6. Are other users able to print? The problem may be workstation-specific - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 374
. 3. Turn the all-in-one on again. Stapler problems (HP LaserJet 3392 all-in-one) The convenience stapler is designed to be free of staple jams. To reduce the risk of staple jams, make sure that you staple 20 or fewer pages of media (80 g/m2 or 20 lb) at a time. 356 Chapter 13 Troubleshooting ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 375
all-in-one. You may need to print your job at 600 dots per inch, reduce the complexity of the page, or install more memory. Select unlimited downloadable fonts from printer driver. Range Check Font Error Select unlimited downloadable fonts from printer driver. ENWW Troubleshooting PostScript - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 376
Troubleshooting common Macintosh problems Problems with Mac OS X V10.3 and Mac OS X V10.4 Table 13-4 Problems with Mac OS X V10.3 and Mac OS X V10.4 358 Chapter 13 Troubleshooting ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 377
problems with the allin-one. Demo page To print the Demo page, complete the following steps. 1. On the all-in-one control HP LaserJet 3390/3392 all-in-one) The Supplies Status page lists the remaining life of the HP print cartridge HP LaserJet 3390/3392 all-in-one). ENWW Troubleshooting tools 359 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 378
Fax reports This section describes the fax reports that help you diagnose and solve problems with the all-in-one. NOTE For more information about fax reports, see Fax logs and reports. 360 Chapter 13 Troubleshooting ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 379
phone book report 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Reports, and then press . 3. Use the < or the > button to select PhoneBook report, and then press . The all-in-one exits the menu settings and prints the report. ENWW Troubleshooting tools 361 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 380
Troubleshooting tab that contains links to the following main pages: ● Control Panel Messages. View descriptions of all-in-one control-panel messages. ● Clearing Jams. View information about locating and clearing jams. ● Print Problems. View Help topics that can help you solve print problems. ● Scan - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 381
Use the control-panel Service menu to troubleshoot all-in-one problems. Restoring the factory-set defaults Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also clears the fax header name and phone number. CAUTION This procedure clears fax numbers and - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 382
T.30 protocol trace Use a T.30 protocol trace report to troubleshoot fax transmission issues. To print a T.30 protocol trace report Send a fax from the all-in-one or receive a fax to the all-in-one from another fax machine, and then print a T.30 trace report after the fax prints. 1. On the all-in- - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 383
A Accessories and ordering information ● Supplies ● Memory (HP LaserJet 3390/3392 all-in-one) ● Cable and interface accessories ● Paper-handling accessories (HP LaserJet 3390 all-in-one) ● User-replaceable parts ● Paper and other print media ● Supplementary documentation The following list of - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 384
Part number Average yield for the standard print cartridge is approximately 2000 pages (HP LaserJet 3050 all-in-one and HP LaserJet 3052/3055 all-in-one) and 2500 pages (HP LaserJet 3390 all-inone and HP LaserJet 3392 all-in-one). Actual yield depends on use. Q2612A (HP LaserJet 3050 all-in-one - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 385
User-replaceable parts Product name Separation pad and pickup rollers Automatic document feeder (ADF) (HP LaserJet 3390/3392 all-in-one) Description Part number Replace when the all-in-one is picking up multiple sheets or no sheets. Trying different paper did not resolve the problem. Contact HP - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 386
following languages. Table A-2 Getting started guide Language Arabic Bulgarian Chinese, simplified Croation Czech Danish Dutch Part number (HP LaserJet Part number (HP LaserJet Part number (HP LaserJet 3050 all-in-one) 3052/3055 all-in-one) 3390/3392 all-in-one) Q6504-90904 Q6504-90906 Q6504 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 387
Table A-2 Getting started guide (continued) Language Part number (HP LaserJet 3050 all-in-one) Part number (HP LaserJet 3052/3055 all-in-one) Part number (HP LaserJet 3390/3392 all-in-one) English Q6504-90902, Q6504- 90903, Q6504-90904, Q6504-90905, Q6504- 90906, Q6504-90907 Q6502-90903, - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 388
370 Appendix A Accessories and ordering information ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 389
B Service and support ENWW 371 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 390
Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 3390/3392 all-in-one DURATION OF LIMITED WARRANTY One year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 391
environmental specifications for the printer product, or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 392
Services For 24-hour access to updated HP all-in-one-specific software, product information, and support information using an Internet connection, go to the appropriate Web site. ● HP LaserJet 3050 all-in-one printer, fax, copier, scanner: www.hp.com/support/lj3050 ● HP LaserJet 3052 all-in-one - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 393
service for driver updates. Go to www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh user. Hardware service If your hardware fails during the warranty period, Hewlett-Packard offers the following support options: ● Hewlett-Packard repair services: Hewlett-Packard - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 394
of inadequate packing is your responsibility. If you have already disposed of the printer's packing material, contact a local mailing service for information on repacking the printer. ● Hewlett-Packard recommends that you insure the equipment for shipment. 376 Appendix B Service and support ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 395
C All-in-one specifications This section contains the following information about the all-in-one: ● Physical specifications ● Electrical specifications ● Power consumption ● Environmental specifications ● Acoustic emissions ENWW 377 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 396
specifications Product Height Depth Width Weight HP LaserJet 3050 all- 459 mm (18.07 inches) 443 mm (17.44 inches) 429 mm (16.89 inches) 10 kg (22 lb) in-one HP LaserJet 3052 all- 393 mm (15.47 inches) 406 mm (15.98 inches) 497 mm (19.56 inches) 12.4 kg (27.4 lb) in-one HP LaserJet 3055 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 397
3050/3052/3055 all-in-one speed is 19 ppm letter-size and 18 ppm A4-size. HP LaserJet 3390/3392 all-in-one speed is 22 ppm letter-size and 21 ppm A4-size. Environmental specifications Table C-4 Environmental specifications Recommended1 Operating1 Storage1 (all-in-one and print cartridge) 20 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 398
Ready Essentially Inaudible 1 Acoustic values are subject to change. See www.hp.com/support/lj3052 and www.hp.com/support/lj3055 for current information. 2 Configuration tested: HP LaserJet 3055 all-in-one, A10, A4 3 HP LaserJet 3052/3055 all-in-one speed is 19 ppm letter-size and 18 ppm A4-size - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 399
Protection Act (United States) ● IC CS-03 requirements ● EU statement for telecom operation ● New Zealand telecom statements ● Declaration of conformity (HP LaserJet 3390, 3392, 3055, and 3050) ● Declaration of conformity (HP LaserJet 3052) ● Country-/region-specific safety statements ENWW 381 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 400
technician. NOTE Any changes or modifications to the printer that are not expressly approved by Hewlett-Packard could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. This equipment complies - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 401
, Hewlett-Packard Company has determined that this product meets ENERGY STAR® Guidelines for energy efficiency. For more information, see http://www.energystar.gov. Toner consumption Economode uses significantly less toner, which might extend the life of the print cartridge. Paper use The all-in-one - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 402
Supplies Returns and Recycling Program. Paper This all-in-one is capable of using recycled papers, when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide, which you can.view on the Web at www.hp.com/ support/ljpaperguide. This product is suitable for - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 403
scanner that may require special handling at end-of-life. This HP product contains a battery that might require special handling at end of life. Type: Weight: Location: User Removable: Lithium Carbon Monofluoride (solid button cell) approx. 1 gram on formatter PC board (one http://www.hp.com/go/ - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 404
users city office, your household waste disposal service or the shop where you purchased toner) can be obtained by visiting the HP Website at: www.hp.com/go/msds or www.hp HP products ● Hewlett Packard's commitment to the environment ● Hewlett Packard's environmental management system ● Hewlett Packard - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 405
of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 406
guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 407
customer in preparation of its connection to the PSTN. Please follow the instructions provided in the user manual. If you experience network compatibility issues, please contact your equipment supplier or Hewlett-Packard help desk in the country/region of operation. Connecting to a PSTN termination - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 408
to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: declares, that the product Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA Product Names: HP LaserJet 3390, 3392, 3055, and 3050 Regulatory Model Number3) Toner Cartridges5) Product - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 409
: declares, that the product Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA Product Names: HP LaserJet 3052 Regulatory Model Number3) Toner Cartridges Product Options: BOISB-0405-02 Q2612A ALL conforms to the following Product Specifications: Safety: IEC 60950 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 410
emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 411
LASER APPARAT HP LaserJet 3050/3052/3055/3390/3392 all-in-one -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasers : Aallonpituus 770-800 nm Teho 5 mW Luokan 3B laser ENWW Country-/region-specific safety statements 393 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 412
394 Appendix D Regulatory information ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 413
either voice calls or fax calls. DIMM Dual inline memory module, a small circuit board that holds memory. A single in-line memory module (SIMM) has a 32-bit path to the memory, whereas a DIMM has a 64-bit path. distinctive ring A service offered by some telephone companies in some regions/countries - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 414
browser and provides access to the device management and troubleshooting tools, embedded Web server, and device documentation. HP ToolboxFX does not support Windows 98, Windows Me, or Macintosh operating systems. ISDN Integrated Services Digital Network (ISDN) is a suite of internationally adopted - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 415
. The printer can place the watermark on the first page only or all pages. WIA Windows Imaging Architecture (WIA) is an imaging architecture that is available in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner. ENWW Glossary - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 416
398 Glossary ENWW - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 417
3052/3055 10 locating on HP LaserJet 3390/3392 12 page sizes supported 343 paper specifications 35 part number 367 pickup roller assembly, replacing 299 replacing 297 automatic two-sided printing path copying documents 132, 225 jams, clearing 261, 317 using with Macintosh 57, 200 using with Windows - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 418
LaserJet 3052/3055 131, 224 two-sided documents, HP LaserJet 3390/3392 132, 225 viewing settings 137 covers, document card stock, printing on 60 Macintosh 56 paper specifications 33, 34 Windows settings 50 creases, troubleshooting 337 crooked pages 336, 339 curled media 336 custom paper sizes driver - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 419
221 print settings 332 specifications 5 dots, troubleshooting 334 double-sided duplex jams, clearing 261 double-sided copying HP LaserJet 3050 130, 223 HP LaserJet 3052/3055 131, 224 HP LaserJet 3390/3392 132, 225 double-sided printing duplex jams, clearing 317 Macintosh 57, 200 Windows 51, 197 dpi - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 420
all-in-ones 5 HP LaserJet 3050 2 HP LaserJet 3052/3055 3 HP LaserJet 3390/3392 4 feeding problems, troubleshooting 339 file, scanning to Macintosh 145 Finnish laser statemnet 393 first page blank 50 Macintosh settings 56 Windows settings 50 Fit to Page setting, fax 79 flatbed scanner cleaning 287 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 421
trays. See trays installation guides, accessories and supplies 242 installation, software Macintosh 22 minimum 16 typical 16 Windows 20 Instant Support 374 interface ports cables, ordering 366 HP LaserJet 3050 8 locating on HP LaserJet 3052/3055 11 locating on HP LaserJet 3390/3392 13 types included - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 422
LaserJet 3052/3055 10 HP LaserJet 3390/3392 12 one-touch keys, fax deleting 83, 214 deleting all 85, 219 editing 82, 213, 216 list of, printing 97, 361 programming 81, 83 online help documentation 243 printer drivers, Windows 18 operating environment, specifications 379 operating systems supported - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 423
page scanning (Macintosh) 146 pages blank 339 not printing 339 skewed 336, 339 pages per minute HP LaserJet 3050 2 HP LaserJet 3052/3055 3 HP LaserJet 3390/3392 4 pages per sheet Macintosh 56 WIndows 51 paper ADF, sizes supported 343 colored 63, 205 copy settings 128, 231 curled, troubleshooting 336 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 424
watermarks, Windows 49 priority input slot capacity 2, 3, 4 loading 40 locating on HP LaserJet 3050 7 locating on HP LaserJet 3052/3055 10 locating on HP LaserJet 3390/3392 12 problem solving. See troubleshooting protocol settings, fax 93 protocols, networks 160 PS drivers selecting 18 supported 17 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 425
from all-in-one control panel (Windows) 141 grayscale 151 HP Director (Macintosh) 145 HP LaserJet Scan (Windows) 144 loading originals in ADF 38 loading originals on flatbed scanner 38 methods 140 OCR software 149 page-by-page (Macintosh) 146 photos 148 quality, troubleshooting 351, 353 resolution - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 426
29 specifications acoustic emissions 380 electrical 378, 379 environmental 379 features 5 HP LaserJet 3050 features 2 paper 33 physical 378 specks, troubleshooting 334 speed fax, troubleshooting 346 HP LaserJet 3050 2 HP LaserJet 3052/3055 3 HP LaserJet 3390/3392 4 scanning, troubleshooting 352 - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 427
clearing 254, 311, 312 loading 38 loading paper 40 locating on HP LaserJet 3050 7 locating on HP LaserJet 3052/3055 10 locating on HP LaserJet 3390/3392 12 paper specifications 33, 34 part numbers 366 selecting 42 troubleshooting ADF pickup roller assembly, replacing 299 blank pages 339 blank scans - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 428
all-in-one 378 paper specifications 33 white or faded stripes 347 WIA-compliant software, scanning from 147 Windows DHCP 164 driver settings 48 drivers supported 17 drivers, accessing 19 faxing from 99, 211 installing software 20 LPD 177 scanning from all-in-one control panel 141 scanning from TWAIN - HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 429
- HP 3390 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 430
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HP LaserJet 3050/3052/3055/3390/3392
All-in-One User Guide