HP 3390 HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 341
Control-panel messages, Alert and warning messages, Table 13-1
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Control-panel messages The majority of the control-panel messages are intended to guide the user through typical operation. The control-panel messages indicate the status of the current operation, and include a page count on the second line of the display, if appropriate. When the all-in-one is receiving fax data, print data, or scanning commands, control-panel messages indicate this status. In addition, alert messages, warning messages, and critical error messages indicate situations that might require some action. Alert and warning messages Alert and warning messages appear temporarily and might require the user to acknowledge the message by pressing to resume or by pressing Cancel to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the all-in-one will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement. Alert and warning message tables Table 13-1 Alert and warning messages Control panel message 10.0000 Supply error ADF door is open Canceled copy. Clear document Canceled scan. Clear document Canceled send. Clear document Comm. error Description Recommended action The print cartridge is not installed correctly. 1. Reinstall print cartridge. 2. Power cycle all-in-one. The ADF lid is open or a sensor is malfunctioning. 3. If the problem is not solved, replace the cartridge. Make sure that the ADF lid is closed. Remove the ADF and reinstall it. If the message persists, turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the all-in-one to initialize. Try another power source. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. The Cancel button was pressed to cancel the current job while pages were feeding from the ADF. The cancel process does not automatically clear the ADF. Remove the jammed item. See Jams occur in the automatic document feeder (ADF). Then, clear the items in the ADF tray and start over. The Cancel button was pressed to cancel the current job while pages were feeding from the ADF. The cancel process does not automatically clear the ADF. Remove the jammed item. See Jams occur in the automatic document feeder (ADF). Then, clear the items in the ADF tray and start over. The Cancel button was pressed to cancel the current job while pages were feeding from the ADF tray. The cancel process does not automatically clear the ADF. A fax communication error occurred between the all-in-one and the sender or receiver. Remove the jammed item. See Jams occur in the automatic document feeder (ADF). Then, clear the items in the ADF tray and start over. Allow the all-in-one to retry sending the fax. Unplug the all-in-one telephone cord from ENWW Control-panel messages 323