HP 3500cp Service Manual
HP 3500cp - DesignJet Color Inkjet Printer Manual
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- HP 3500cp | Service Manual - Page 1
HP DesignJet 2500CP HP DesignJet 3500CP HP DesignJet 2000CP HP DesignJet 3000CP Printers Service Manual - HP 3500cp | Service Manual - Page 2
The procedures described in this manual are to be performed by HP-qualified service personnel only. Electrical Shock Hazard Serious shock hazard leading to death or injury may result if you do not take the following precautions: Hewlett-Packard shall not be liable for errors contained herein or for - HP 3500cp | Service Manual - Page 3
Service Manual HP DesignJet 2500CP HP DesignJet 3500CP HP DesignJet 2000CP HP DesignJet 3000CP Printers - HP 3500cp | Service Manual - Page 4
. Part Numbers Part numbers for plotter options, accessories and service parts are located in chapter 7. Conventions This manual contains information for the color HP DesignJet 2500CP, 2000CP, 3500CP and 3000CP printers. Throughout this Manual, these printers will be referred to as the HP DesignJet - HP 3500cp | Service Manual - Page 5
Using this Manual ii Safety Symbols x 1 Troubleshooting Which Firmware relates to which Ink system 1Ć2 How do I Check the Hard Disk Drive Version? (Only applicable to HP DesignJet 2500CP/3500CP 1Ć2 Is the Printer Using the Latest Firmware Revision 1Ć2 How do I upgrade the Firmware Revision on - HP 3500cp | Service Manual - Page 6
28 System Error: 060100 2Ć28 System Error: 060200 2Ć28 System Error: 060300 2Ć29 System Error: 060400 2Ć29 System Error: 060500 2Ć29 System Error: 07xxxx XXXXXXXX 2Ć29 System Error: 08xxxx 2Ć30 System Error: 080001 2Ć30 System Error: 09xxxx 2Ć31 iv Contents HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 7
Calibrations Menu System 5Ć5 C01. Carriage 5Ć6 C02. Refill 5Ć8 C03. Line Sensor 5Ć9 C04. Service Station 5Ć11 C05. Printheads Alignment 5Ć12 C06. Printheads Check 5Ć13 C07. Color Calib. (Only available in DesignJet 2500CP/3500CP printer) . . 5Ć15 C08. Service Accuracy 5Ć16 C09. Maintenance - HP 3500cp | Service Manual - Page 8
Quality Problems 6Ć18 7 Parts List Printer Support (HP DesignJets 2500CP and 2000CP Only 7Ć4 Printer Support (HP DesignJets 3500CP and 3000CP Only 7Ć6 Right Hand Cover Area 7Ć8 Left Hand Cover Area 7Ć10 Printer Rear (HP DesignJets 2500CP and 2000CP Only 7Ć12 Printer Rear (HP DesignJets 3500CP - HP 3500cp | Service Manual - Page 9
the Service Station Flag 8Ć27 Primer Assembly (Only Applicable to HP DesignJets 2500CP/2000CP 8Ć29 Removal 8Ć29 Installation 8Ć30 Encoder Strip 8Ć32 Removal 8Ć32 Installation 8Ć33 Trailing Cable 8Ć36 Removal 8Ć36 Installation 8Ć37 YĆAxis Belt 8Ć39 Removal 8Ć39 Installation 8Ć40 Carriage - HP 3500cp | Service Manual - Page 10
of the service station interconnect cable 8Ć88 Installation of the refill interconnect cable 8Ć88 Media Button (Only Applicable to HP DesignJets 3500CP and 3000CP) . . . . . 8Ć90 Removal 8Ć90 Installation 8Ć90 9 Preventive Maintenance Moisture on the Printer 9Ć2 viii Contents HP DesignJet CP - HP 3500cp | Service Manual - Page 11
Level of Printer Usage 9Ć4 Preventive Maintenance Kit Ć Part Number C4704Ć60198 9Ć5 YĆaxis Maintenance Parts 9Ć5 10 Functional Overview DesignJet 2500CPĆPostScript SKU 10Ć3 DesignJet 2000CPĆRTL SKU 10Ć3 Printed Circuit Assemblies (PCA 10Ć3 YĆAxis Assembly 10Ć4 Carriage 10Ć4 YĆaxis belt and - HP 3500cp | Service Manual - Page 12
the plotter. C A U T I O N The CAUTION sign denotes a hazard. It calls attention to an operating procedure, practice, or the like, which, if not correctly performed or adhered to, could result in damage to or destruction of part or all of the product. x Contents HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 13
1 Troubleshooting HP DesignJet CP Series Printers 1-1 - HP 3500cp | Service Manual - Page 14
will guide you through the relevant steps to take when troubleshooting the printer. Which Firmware relates to which Ink system? A.01.XX Ć This firmware revision is applicable to HP DesignJets 2500CP and 2000CP and means that the Printers can only use Imaging Inks. A.02.XX Ć This firmware revision - HP 3500cp | Service Manual - Page 15
C:\> copy /b filename lpt1: Substitute filename" with the name of the file that contains the firmware data which you downloaded from the Plotter Support WEB. Substitute lpt1" with name of the parallel port that you have your Printer connected to on the PC. Troubleshooting HP DesignJet CP Series - HP 3500cp | Service Manual - Page 16
frontĆpanel before releasing the CANCEL key. If the Printer has problems starting up, the 8MB flash SIMM with the firmware code has been incorrectly upgraded (it can be dead) or NOT SWITCH OFF THE PRINTER BECAUSE IT WILL DAMAGE THE FLASH SIMM. 1-4 HP DesignJet CP Series Printers Troubleshooting - HP 3500cp | Service Manual - Page 17
the frontĆpanel, check that the new PostScript revision has been correctly downloaded by using the frontĆpanel menu in Utilities / Statistics / PS rev = PostScript. The frontĆpanel should now show the new PostScript Revision of the Flash SIMM. Troubleshooting HP DesignJet CP Series Printers 1-5 - HP 3500cp | Service Manual - Page 18
the Firmware Revision of several Printers and is much faster than updating from the PC. 1 Make sure the printer is switched OFF from the power switch on the back of the printer and not from the standby button on the front of the printer. 2 Remove the SIMM cover on the back of the Electronics Module - HP 3500cp | Service Manual - Page 19
have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the following information ready: D Model and Serial Number of the printer - HP 3500cp | Service Manual - Page 20
Print will help you differentiate between possible printhead errors and other problems such as incorrect frontĆpanel selection, driver or RIP configuration or mechanical problems. For information on solving Image Quality problems ' Chapter 6. 1-8 HP DesignJet CP Series Printers Troubleshooting - HP 3500cp | Service Manual - Page 21
or not. 3 Perform the Printhead Continuity Test ' page 4Ć27. 4 Perform the Electronics Test ' page 4Ć6. 5 Replace the Trailing Cable ' page 8Ć36. 6 Replace the Carriage Assembly ' page 8Ć42. What can I do if the Printer has problems with Media Loading? On HP DesignJets 3500CP and 3000CP a new Media - HP 3500cp | Service Manual - Page 22
(especially head crashes because HP media is specially formulated to avoid cockle, one of the primary causes of head crashes). If the media is not HP approved, advise the customer to use HP media and check to see if the problem now solved. 1-10 HP DesignJet CP Series Printers Troubleshooting - HP 3500cp | Service Manual - Page 23
mode, or humidity conditions. 4 What is the Firmware Revision? (Only applicable to HP DesignJets 2500CP and 2000CP) D Must be A02.01 or Service Note. For a printer fabricated before July 1997 the linear blade could be too high, causing media jams. Troubleshooting HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 24
Printer. 3 On the Main PCA, in the Electronics Module, there are other fuses that are not controlled by the firmware so that, if they are burnt, they can cause a noĆpowerĆup problem problem continues, replace the Carriage Assembly ' page 8Ć42. 1-12 HP DesignJet CP Series Printers Troubleshooting - HP 3500cp | Service Manual - Page 25
D If this is the first failure try to REINSTALL the failing Ink System. D If the failure has been very frequent REPLACE the failing Ink System (The valve could be damaged). If this doesn't solve the problem, continue with the following process. Troubleshooting HP DesignJet CP Series Printers 1-13 - HP 3500cp | Service Manual - Page 26
PCA. If the cable is correctly connected and is not damaged then replace the Refill Assembly ' page 8Ć55. 3 If the problem is fixed, but it reappears frequently, contact a HP dealer for a replacement (the Ink System may be damaged.) 1-14 HP DesignJet CP Series Printers Troubleshooting - HP 3500cp | Service Manual - Page 27
Print Refill Problems in HP DesignJets 3500CP/3000CP? New Refill Features in HP DesignJets 3500CP/3000CP 1 Adaptive trigger. The printer looks for low density places to stop and refill in the print where it will be less noticeable. This feature becomes active when 75% of the ink in the printhead has - HP 3500cp | Service Manual - Page 28
nozzles Poor startĆup AFTER refill AFTER refill Error hiding does Occasional not work in the occurrence first swath after a type B refill First swath after a Type B refill None/ replace printhead Check printheads/ recover printheads 1-16 HP DesignJet CP Series Printers Troubleshooting - HP 3500cp | Service Manual - Page 29
. This causes electrical continuity problems that can be fixed very easily. The solution. A new tool has been created especially to clean the electrical contacts and is called the Ink Cleaner (Part Number C6247A Ć includes the instructions). Troubleshooting HP DesignJet CP Series Printers 1-17 - HP 3500cp | Service Manual - Page 30
Load media (A4 minimum) before printing the Service Print. 1 In the Utilities submenu, scroll to Service Tests" and press Enter. SERVICE TESTS Service print 2 Scroll to Service Print" and press Enter. 3 The Service Print will then be printed. 1-18 HP DesignJet CP Series Printers Troubleshooting - HP 3500cp | Service Manual - Page 31
information about some of the Internal Counters which can help you to know the usage of the Printer. If the EEROM is cleared, the counters will be reset to zero. Print the Usage PRINTS Usage Report 2 The Usage Report will then be printed. Troubleshooting HP DesignJet CP Series Printers 1-19 - HP 3500cp | Service Manual - Page 32
is to give information about the internal Hard Disk, Internal Fonts and the PostScript part of the frontĆpanel configuration. Print the PostScript Config as follows: Load media ( PostScript Config 2 The PostScript Config will then be printed. 1-20 HP DesignJet CP Series Printers Troubleshooting - HP 3500cp | Service Manual - Page 33
ovÇÇÇe MÇÇÇeÇÇÇdiaÇÇÇ Max X= ÇÇÇÇÇ Max Y= Code rev= ÇÇÇÇÇ PS rev= Disk rev= ÇÇÇÇÇ RAM present= Ink= Media= ÇÇÇApplicable only to DesignJets 3XXXCP Applicable only to DesignJets 2XXXCP ÇÇÇÇÇÇOOnff Continued on Next Page Troubleshooting HP DesignJet CP Series Printers 1-21 - HP 3500cp | Service Manual - Page 34
Continued from Previous Page Take up reel Refill=-> On* Off Default* Type A Type B Type C Extrawide-> ÇÇÇÇÇ 1.0x1.4m 1.2x1.7m ÇÇÇÇÇ 44x62in. 52x73in. 54x76in. ÇÇÇÇÇÇApplicable only to DesignJets 3XXXCP 1-22 HP DesignJet CP Series Printers Troubleshooting - HP 3500cp | Service Manual - Page 35
2 System Error Codes HP DesignJet CP Series Printers 2-1 - HP 3500cp | Service Manual - Page 36
Print (Utilities / Service Tests). D The Current configuration sheet. D Which software application the customer is using (name, version, etc.). D Is the problem reproducible by you? D Additional comments about the usage, the setting, etc.. 2-2 HP DesignJet CP Series Printers System Error Codes - HP 3500cp | Service Manual - Page 37
on Troubleshooting Error Codes Before spending time troubleshooting the problem by doing the various tests or replacing parts (which may not need replacing), check which firmware revision the printer is using or check if a service note deals with this particular problem. Some problems which - HP 3500cp | Service Manual - Page 38
is lower than A4000000 then the failure is in the Base DRAM. Replace the Electronics Module ' page 8Ć6. System Error: 010022 Problem Description: The SWATH RAM test failed. Corrective Action: Replace the Electronics Module ' page 8Ć6. 2-4 HP DesignJet CP Series Printers System Error Codes - HP 3500cp | Service Manual - Page 39
8Ć26. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error Codes HP DesignJet CP Series Printers 2-5 - HP 3500cp | Service Manual - Page 40
36. D Replace the Carriage Assembly ' page 8Ć42. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. 2-6 HP DesignJet - HP 3500cp | Service Manual - Page 41
8Ć26. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error Codes HP DesignJet CP Series Printers 2-7 - HP 3500cp | Service Manual - Page 42
fail, replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. 2-8 HP DesignJet CP Series Printers System Error Codes - HP 3500cp | Service Manual - Page 43
the Error is related to the Primer or the Service Station Stepper Motors then replace the Service Station Interconnect cable ' Page 8Ć87. D If the Error is related to the Elevator Stepper Motor then replace the Elevator Assembly ' Page 8Ć52. System Error Codes HP DesignJet CP Series Printers 2-9 - HP 3500cp | Service Manual - Page 44
010037". If the error code remains as 010036", replace the Electronics Module ' page 8Ć6. D If the Error Code changes to 010037" then try the following: S Make sure that the Trailing Cable is connected correctly. S Replace the Trailing Cable ' page 8Ć36. S Replace the Carriage Assembly ' page 8Ć42 - HP 3500cp | Service Manual - Page 45
REPLACING THE FAILING MOTOR, THE ELECTRONICS MODULE WILL BE BURNED AGAIN. Stepper Motor Bail Refill Service Station (XĆaxis) Service Station (ZĆaxis) Primer Elevator Resistance (ohms) 120 20% 200 20% 54.4 20% 50 20% 46 20% 52 20% System Error Codes HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 46
Error: Problem Description: Corrective Action: 010038 A Printhead voltage could not be set Ć Main PCA Failure. Try the following: D Make sure that the Trailing Cable is connected correctly. D Replace the Trailing Cable ' page 8Ć36. D Replace the Electronics Module ' page 8Ć6. D Replace the Carriage - HP 3500cp | Service Manual - Page 47
Error: Problem Description: Corrective Action: 010041 Problem in setting the Printhead Voltage. Switch the Printer OFF and ON again. During initialization another error code will appear. Refer to the relevant error code for further information. System Error Codes HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 48
Station Interconnect Cable (the black cable that connects the Service Station to the Electronics Module) is correctly connected to the Electronics Module. S Replace the Service Station Interconnect cable ' Page 8Ć87. D If the error code is related to the Refill Assembly or the Elevator then: S Make - HP 3500cp | Service Manual - Page 49
Carriage Assembly ' page 8Ć42. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error Codes HP DesignJet - HP 3500cp | Service Manual - Page 50
, etc.. System Error: Problem Description: Corrective Action: 010102 Physical EEROM write and/or write operations failed. The EEROM data that is written does not match the data that is read. Replace the Electronics Module ' page 8Ć6. 2-16 HP DesignJet CP Series Printers System Error Codes - HP 3500cp | Service Manual - Page 51
S Line Sensor ' page 5Ć9. S Printhead Alignment ' page 5Ć12. S Color Calib. ' page 5Ć15. S Service Accuracy ' page 5Ć16. D Make sure you have the latest version of the Flash SIMM (firmware) installed. D Replace the Electronics Module ' page 8Ć6. System Error: Problem Description: Corrective Action - HP 3500cp | Service Manual - Page 52
: Problem Description: Corrective Action: 010121 One of the banks of the user area was corrupted while writing or reading in that area. Try the following: D Switch the printer OFF and ON again. D If the Error Code appears again then replace the Electronics Module ' page 8Ć6. 2-18 HP DesignJet CP - HP 3500cp | Service Manual - Page 53
8Ć26. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error Codes HP DesignJet CP Series Printers 2-19 - HP 3500cp | Service Manual - Page 54
8Ć52. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. 2-20 HP DesignJet CP Series Printers System Error Codes - HP 3500cp | Service Manual - Page 55
8Ć55. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error Codes HP DesignJet CP Series Printers 2-21 - HP 3500cp | Service Manual - Page 56
8Ć55. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. 2-22 HP DesignJet CP Series Printers System Error Codes - HP 3500cp | Service Manual - Page 57
8Ć26. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error Codes HP DesignJet CP Series Printers 2-23 - HP 3500cp | Service Manual - Page 58
8Ć52. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. 2-24 HP DesignJet CP Series Printers System Error Codes - HP 3500cp | Service Manual - Page 59
8Ć39. D Replace the Carriage Assembly ' page 8Ć42. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error Codes HP DesignJet CP Series Printers 2-25 - HP 3500cp | Service Manual - Page 60
is installed correctly and switch the printer ON again. If this error code continues to appear then replace the MIO Card. D If the system error continues to appear after replacing the MIO card, then replace the Electronics Module ' page 8Ć6. 2-26 HP DesignJet CP Series Printers System Error Codes - HP 3500cp | Service Manual - Page 61
Carriage Assembly ' Page 8Ć42. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error Codes HP DesignJet - HP 3500cp | Service Manual - Page 62
all the calibrations again. D Replace the Electronics Module ' page 8Ć6 and perform all the calibrations again. System Error: 060200 Problem Description: Incompatible Firmware and Carriage PCA. Corrective Action: Upgrade the Firmware. 2-28 HP DesignJet CP Series Printers System Error Codes - HP 3500cp | Service Manual - Page 63
: D Model and Serial Number of the printer. D the complete error number (07xxxx XXXXXXXX). D service print (Utilities / Service Tests). D plot file where the error has occurred. D additional comments about the usage, the setting, etc.. System Error Codes HP DesignJet CP Series Printers 2-29 - HP 3500cp | Service Manual - Page 64
Serial Number of the printer. D the complete error number. D service print (Utilities / Service Tests). D plot file where the error has occurred. D additional comments about the usage, the setting, etc.. HP DesignJet 2500CP/3500CP only System Error: Problem Description: Corrective Action: 080001 - HP 3500cp | Service Manual - Page 65
Hard Disk Power Cable is correctly connected. D Replace the Hard Disk data cable ' page 8Ć12. D If the Error Code continues to appear, then replace the Hard Disk ' page 8Ć12. HP DesignJet 2500CP/3500CP only System Error: Problem Description: Corrective Action: 090004 PostScript installed without - HP 3500cp | Service Manual - Page 66
). 1st Digit 0 1 2 3 4 5 6 7 8 Component Causing Error Media LED or Lens Cover Ink Cartridge Head Cleaner Printhead Thermal Shutdown Bad Printhead Initialization Continuity Error Ink Delivery System (the whole kit potentially affected) 2-32 HP DesignJet CP Series Printers System Error Codes - HP 3500cp | Service Manual - Page 67
3 User Messages HP DesignJet CP Series Printers 3-1 - HP 3500cp | Service Manual - Page 68
Messages for HP DesignJets 2500CP and 2000CP with Firmware Version A.02.14 or Higher and HP DesignJets 3500CP and 3000CP NOTE FOR HP DESIGNJETS 2500CP AND 2000CP: IF YOU HAVE ANY USER MESSAGES WHICH ARE NOT LISTED IN THIS CHAPTER, THEN CHECK WHICH FIRMWARE VERSION IS INSTALLED IN THE PRINTER, AND IF - HP 3500cp | Service Manual - Page 69
press ↓ to continue. You have finished installing the printheads. Close the window to continue. Press ↑ to create the pattern for automatic calibration. Press ↓ to measure the pattern for automatic calibration. (HP DesignJet 2500CP/3500CP only) An error on the hard disk has been detected. Press ↓ to - HP 3500cp | Service Manual - Page 70
. Fatal disk error Continue (HP DesignJet 2500CP/3500CP only) An error on the hard disk has been detected. Press ↓ to continue. Retry the operation by cycling the power. If the problem persists, Replace the Hard Disk Drive. Head cleaner full JJ-J Either: After finishing printing, the printer has - HP 3500cp | Service Manual - Page 71
does not solve the problem, you will have to replace the entire ink system (printhead, printhead cleaner, and ink cartridge) using the Replace Ink System key. If you don't correct the error now, you will see the status message "Ink system error". User Messages HP DesignJet CP Series Printers 3-5 - HP 3500cp | Service Manual - Page 72
immediately. If this does not solve the problem, you will have to replace the entire ink system (printhead, printhead cleaner, and ink cartridge) using the Replace Ink System key. Ink system at end of life JJ-J The printer has found that an earlier "Out of ink" error has not been corrected. One or - HP 3500cp | Service Manual - Page 73
lever Remove media Lower window to continue Media too small Explanation and Action You have lowered the media lever to align the media with the entry platen. Lift the lever at the right edge of the paper path on the printer when you've finished aligning the roll media as instructed. The media lever - HP 3500cp | Service Manual - Page 74
. The error may be because the printhead, printhead cleaner and ink cartridge within an ink system are not all of the same type (UV Pigmented or Imaging) or that entire ink systems are of different types. Press ↓ to continue, to check the ink systems. 3-8 HP DesignJet CP Series Printers User - HP 3500cp | Service Manual - Page 75
door to access the printhead cleaners. Open window to access printheads You are doing an ink system replacement. Open the window to access the printheads. Out of disk space Data was lost (HP DesignJet 2500CP/3500CP only) The current print file is too large for the printer's memory. Try lowering - HP 3500cp | Service Manual - Page 76
. To fix the problem, select ↑ to check the ink system. Printhead check cancelled The printhead check procedure has failed, or the printer has detected a fault that stops the procedure from completing. Subsequent messages will explain the error further: D "Replacement of lens cover recommended - HP 3500cp | Service Manual - Page 77
ink systems immediately. Press the ↓ key to check the printheads. Open the window when indicated, and remove the printheads indicated. Try reseating the printhead. If you don't correct the error now, you will see the status message "Ink system error". User Messages HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 78
the left door when instructed. The printer is instructing you to remove all the ink cartridges. You have selected the option Utilities / Transport mode of the front-panel menu, and lifted the window when instructed. The printer is instructing you to remove all the printheads. You have selected the - HP 3500cp | Service Manual - Page 79
you to replace the ink cartridges indicated by flashing squares. Replace lens cover Continue Replace printhead(s) JJ-J You are in the ink system replacement process, and lifted the window when instructed. The printer is waiting for you to replace the lens cover on the printhead carriage with a new - HP 3500cp | Service Manual - Page 80
Check paper path Switch power off Check printhead path System Error 060000 printer, to OFF. Switch OFF the printer. The printer may be jammed with media. Turn OFF the printer. Check the media path and clear it if necessary. Then turn on the printer. The printhead carriage cannot move. The printer - HP 3500cp | Service Manual - Page 81
STATUS Accessing printheads You have pressed the Replace Ink System key or there is an error in the printheads and you have pressed ↑ or ↓. The carriage is moving out so that you can access the printheads. Wait until the carriage is in position. STATUS Aligning printheads The printer is printing - HP 3500cp | Service Manual - Page 82
. STATUS Calibrating color (HP DesignJet 2500CP/3500CP only) The printer is performing a color calibration. Wait until the printer has finished calibrating. STATUS Calibrating printhds The printer is performing an internal printhead calibration. Wait until the printer has finished calibrating - HP 3500cp | Service Manual - Page 83
STATUS Lens maintenance STATUS Loading roll The lens cover on the printhead carriage requires maintenance. Press the Replace Ink System key to replace the lens cover with a new one. Spare lens covers are inside the right door. The printer is loading roll media. Wait for the loading to complete - HP 3500cp | Service Manual - Page 84
Refilling X m XX s The printer is filling the printheads. (This message only applies to firmware revision levels A.02.08 or higher.) Wait for the process to complete. STATUS Returning printheads The ink system replacement process has been cancelled, and the printhead carriage is returning to its - HP 3500cp | Service Manual - Page 85
4 Service Tests HP DesignJet CP Series Printers 4-1 - HP 3500cp | Service Manual - Page 86
PCA Printhead Voltage in Carriage PCA Printhead Primitive Driver ASIC RAM SIMM Flash SIMM Swath RAM Hard Disk Drive System Error if failed 010023 010030 010036 010032 010033 010034 010035 010037 010038 010039 010031 010021 010020 010022 08xxxx 4-2 HP DesignJet CP Series Printers Service Tests - HP 3500cp | Service Manual - Page 87
The following is a list of all internal service tests available in the Printers. Instructions for entering the service tests menu are given on page 4Ć5. WARNING ALL THE COVER SENSORS ARE DISABLED WHEN IN THE DIAGNOSTICS MENU. IF THE CARRIAGE IS MOVING IT WILL NOT STOP IF THE WINDOW IS OPENED, SO BE - HP 3500cp | Service Manual - Page 88
this test is to verify the operation of the following Sensors: D Window Sensor. D Right Door Sensor. D Left Door Sensor. D Refill of the printer. 13 Printhead ID ' page 4Ć26 The purpose of this test is to check the printhead ID. 14 Printhead Continuity ' HP DesignJet CP Series Printers Service Tests - HP 3500cp | Service Manual - Page 89
for entering the Service Tests by powering ON is because various tests are performed during the initialization of the printer and also certain System Errors will cause an abnormal Ć Exit the current test. D Enter Ć Perform the current test. Service Tests HP DesignJet CP Series Printers 4-5 - HP 3500cp | Service Manual - Page 90
NOT REPLACE THE ELECTRONICS MODULE, TRAILING CABLE, HARD DISK OR THE CARRIAGE. 6 If the test fails, an error message will be displayed on the frontĆpanel. The error messages are split into different areas depending on which component failed. The test is continued on the next page. 4-6 HP DesignJet - HP 3500cp | Service Manual - Page 91
is corrupted. In these cases, Replace the Electronics Module ' page 8Ć6. Hard Disk Failure If there is a problem with the Hard Disk then the following message will appear. D D0104 Fail" Ć The Hard Disk has failed. In this case, try one of the following: 1 If the Error Code appears again then check - HP 3500cp | Service Manual - Page 92
Ink Delivery System of that color. 3 Replace the complete Ink Delivery System of each color one by one, performing this test each time. 4 Check and if necessary replace the Trailing Cable ' page 8Ć36. 5 Replace the Carriage Assembly ' page 8Ć42. 4-8 HP DesignJet CP Series Printers Service - HP 3500cp | Service Manual - Page 93
OK V: 11.0 T: 0 IF THIS TEST PASSES, DO NOT REPLACE THE LINE SENSOR. 7 Press Previous when you have completed the test. The D0200 Done" message is displayed on the frontĆpanel if the test exits correctly. The test is continued on the next page. Service Tests HP DesignJet CP Series Printers 4-9 - HP 3500cp | Service Manual - Page 94
is clean. 3 Perform the Electronics test ' page 4Ć6. 4 Check if the Media used is suitable for the printer. 5 Check if the Line Sensor is installed and connected correctly. 6 If the problem continues, replace the Carriage Assembly ' page 8Ć42. 4-10 HP DesignJet CP Series Printers Service Tests - HP 3500cp | Service Manual - Page 95
Assembly ' page 8Ć45. Only replace one component at a time and perform the test again before replacing another component. Using this procedure you will be able to determine exactly which component failed. The test is continued on the next page. Service Tests HP DesignJet CP Series Printers 4-11 - HP 3500cp | Service Manual - Page 96
Encoder Strip Failure If there is a problem with the Encoder Strip then the following message will appear: D D0304 Fail" Ć The Encoder Strip has failed. In this case, Replace the encoder strip ' page 8Ć32. 4-12 HP DesignJet CP Series Printers Service Tests - HP 3500cp | Service Manual - Page 97
cases, Replace the XĆaxis Assembly ' page 8Ć66. Mark Encoder Failure If there is a problem with the Mark Encoder then the following message will appear: D D0404 Fail" Ć Problem finding the Mark Encoder. The test is continued on the next page. Service Tests HP DesignJet CP Series Printers 4-13 - HP 3500cp | Service Manual - Page 98
Service Accuracy Calibration ' Page 5Ć16. 4 Replace the lens cover which is installed on the line sensor. 5 Replace the Trailing Cable ' Page 8Ć36. 6 Replace the Carriage Assembly ' Page 8Ć42. 7 Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error - HP 3500cp | Service Manual - Page 99
, try one of the following: 1 Check if the Service Station flag is installed correctly. 2 Check that the interconnect cable for the Service Station Assembly is connected correctly ' page 8Ć87. 3 Replace the Service Station Assembly ' page 8Ć26. Service Tests HP DesignJet CP Series Printers 4-15 - HP 3500cp | Service Manual - Page 100
' page 8Ć55. Elevator Assembly Failure If there is a problem with the Elevator Assembly then the following message will appear: D D0602 Fail" Ć Problem detected in the Elevator Assembly. In this case, Replace the Elevator Assembly ' page 8Ć52. 4-16 HP DesignJet CP Series Printers Service Tests - HP 3500cp | Service Manual - Page 101
on the frontĆpanel after 10 seconds. If the test fails, to resolve the problem, try one of the following: 1 Check that the cable for the Front Panel Assembly is connected to the Electronics Module. 2 Replace the Front Panel Assembly ' page 8Ć24. Service Tests HP DesignJet CP Series Printers 4-17 - HP 3500cp | Service Manual - Page 102
into different areas depending on which component failed. Cover Sensor Failure If there is a problem with the Cover Sensor then the following message will appear: D D0801 Fail" Ć Window Sensor failed. The test is continued on the next page. 4-18 HP DesignJet CP Series Printers Service Tests - HP 3500cp | Service Manual - Page 103
Window Sensor is seated correctly. 2 Check that the cable for the Window Sensor is connected correctly. 3 Replace the Window Sensor ' page 8Ć21. Right Door Sensor Failure If there is a problem Sensor failed. The test is continued on the next page. Service Tests HP DesignJet CP Series Printers 4-19 - HP 3500cp | Service Manual - Page 104
Button Sensor is connected correctly. 2 Replace the Standby Button Assembly ' page 8Ć24. Media Sensor Failure If there is a problem with the Media Sensor then the Sensor is connected correctly. 2 Replace the Pincharm Sensor Assembly ' page 8Ć84. 4-20 HP DesignJet CP Series Printers Service Tests - HP 3500cp | Service Manual - Page 105
the frontĆpanel. If the MIO card fails the test, try one of the following: 1 Reseat the MIO card and perform the MIO test again. 2 Replace the MIO card and perform the MIO test again. Service Tests HP DesignJet CP Series Printers 4-21 - HP 3500cp | Service Manual - Page 106
the test has failed. To resolve the problem, try one of the following: 1 Check if the Cutter has been disabled through the frontĆpanel (Device Setup / Cutter). 2 Perform the Carriage test ' page 4Ć11. 3 Replace the Cutter Assembly ' page 8Ć42. 4-22 HP DesignJet CP Series Printers Service Tests - HP 3500cp | Service Manual - Page 107
1 Bail stepper motor ' page 8Ć62. 2 Bail assembly ' page 8Ć58. Only replace one component at a time and perform the test again before replacing another component. Using this procedure you will be able to determine exactly which component failed. Service Tests HP DesignJet CP Series Printers 4-23 - HP 3500cp | Service Manual - Page 108
cover ' Users Guide, Chapter 10 (Lens Maintenance). 5 Check if the Line Sensor is installed and connected correctly. 6 Perform the Line Sensor Test ' page 4Ć9. 7 Perform the Electronics Test ' page 4Ć6. The test is continued on the next page. 4-24 HP DesignJet CP Series Printers Service Tests - HP 3500cp | Service Manual - Page 109
Guide, Chapter 10 (Lens Maintenance). 4 Perform the Electronics test ' page 4Ć6. 5 Check if the Media used is suitable for the printer. 6 Check if the Line Sensor is installed and connected correctly. 7 Replace the Carriage Assembly ' page NO TAG. Service Tests HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 110
. Diagnostics D13 Printhead ID 2 If the Printer is using HP DesignJet CP Ink System (Inks for Imaging), the following message will be displayed on the frontĆpanel. C:200000 M:200000 Y:200000 B:200000 3 If the Printer is using HP DesignJet CP Ink System UV (UV Durable Inks), the following message - HP 3500cp | Service Manual - Page 111
. Replace the Carriage Assembly ' page 8Ć42. When you insert each Printhead, the values should change only for that Printhead. If the values of other Printheads also change, then the problem is the Printhead itself and not the actual Printer. In this case you must replace the complete Ink Delivery - HP 3500cp | Service Manual - Page 112
sensors are disabled during this test so the window can be opened without having to overĆride the sensor. 4 Press Previous when you have completed the test. The D1500 Done" message is displayed on the frontĆpanel if the test exits correctly. 4-28 HP DesignJet CP Series Printers Service Tests - HP 3500cp | Service Manual - Page 113
" message is displayed on the frontĆpanel. 6 If the test fails, the D1601 Fail" message is displayed on the frontĆpanel. If the test fails, Replace the Electronics Module ' page 8Ć6. Service Tests HP DesignJet CP Series Printers 4-29 - HP 3500cp | Service Manual - Page 114
" message is displayed on the frontĆpanel. 6 If the test fails, the D1701 Fail" message is displayed on the frontĆpanel. If the test fails, Replace the Electronics Module ' page 8Ć6. 4-30 HP DesignJet CP Series Printers Service Tests - HP 3500cp | Service Manual - Page 115
THE UV UPGRADE KIT. THEY CAN ALSO FAX THE SHEET ON THE FOLLOWING URL: http://www.hp.com/go/designjet YOU CAN ALSO ORDER THE FIRMWARE UPGRADE KIT WHICH INCLUDES A CDĆROM TO UPGRADE THE HARD DISK DRIVE CONTENTS (REFER TO CHAPTER 7 FOR THE PART NUMBER). Service Tests HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 116
NOTES 4-32 HP DesignJet CP Series Printers Service Tests - HP 3500cp | Service Manual - Page 117
5 Service Calibrations HP DesignJet CP Series Printers 5-1 - HP 3500cp | Service Manual - Page 118
Edge Detect Problem No No Yes No No No No No No Misalignment between Colors Color Accuracy Problem No No Yes Yes Yes No Yes No No No No Yes No No Yes No No No Nozzles Out or Misdirected No No No No Yes No No No No 5-2 HP DesignJet CP Series Printers Service Calibrations - HP 3500cp | Service Manual - Page 119
is a list of all internal service calibrations available in the Printers. Instructions for entering the service calibrations menu are given on page 5Ć5. WARNING ALL THE COVER SENSORS ARE DISABLED WHEN IN THE CALIBRATIONS MENU. IF THE CARRIAGE IS MOVING IT WILL NOT STOP IF THE WINDOW IS OPENED - HP 3500cp | Service Manual - Page 120
in the HP DesignJet 2500CP/3500CP printer) The purpose of this calibration is to check and, if necessary, select a Font type (only possible when the printer detects that a new Hard Disk has been installed or when installing a new Electronics Module). 5-4 HP DesignJet CP Series Printers Service - HP 3500cp | Service Manual - Page 121
entering the Service Tests by powering ON is because various tests are performed during the initialization of the printer and also certain System Errors will cause an Exit the current calibration. D Enter Ć Perform the current calibration. Service Calibrations HP DesignJet CP Series Printers 5-5 - HP 3500cp | Service Manual - Page 122
MUST BE DONE WITH THE PRINTHEADS INSTALLED. Perform the Carriage calibration whenever the: D Carriage is disassembled or replaced. D Electronics Module is replaced. Perform the Carriage Calibration as follows: 1 In the Calibrations submenu, scroll to C1 Carriage" and press Enter. Calibrations C1 - HP 3500cp | Service Manual - Page 123
and Black Printheads have failed. D C0114 Fail" Ć The Magenta, Yellow and Black Printheads have failed. D C0115 Fail" Ć The Cyan, Magenta, Yellow and Black Printheads have failed. In these cases, Perform the Electronics test ' page 4Ć6. Service Calibrations HP DesignJet CP Series Printers 5-7 - HP 3500cp | Service Manual - Page 124
is disassembled or replaced. D System Error 020006 appears on the frontĆpanel display. D Electronics Module is replaced. When the Carriage Assembly, Refill Assembly or the Electronics Assembly is ordered, a Refill Calibration Tool, a special Carriage height gauge and an Instructions flyer will be - HP 3500cp | Service Manual - Page 125
Carriage is disassembled or replaced. D Electronics Module is replaced. D Banding is detected in prints. D Misalignment between colors is detected. D There is a color consistency problem frontĆpanel. Green: I:8.0 O: 984 Blue: I:10.0 T:0 C:2 Service Calibrations HP DesignJet CP Series Printers 5-9 - HP 3500cp | Service Manual - Page 126
white paper. If you you are using white paper, then there might be an Aerosol problem in which case replace the lens cover before performing this calibration. 5 Press Enter and the C0300 Done" message is displayed on the frontĆpanel. 5-10 HP DesignJet CP Series Printers Service Calibrations - HP 3500cp | Service Manual - Page 127
C04. Service Station THIS CALIBRATION IS NO LONGER REQUIRED AND SHOULD NEVER BE PERFORMED. Service Calibrations HP DesignJet CP Series Printers 5-11 - HP 3500cp | Service Manual - Page 128
menu and try the calibration again. D If the calibration pattern is bad again, then replace the complete Ink Delivery System of the color that is bad. 2 Perform the Electronics Test ' page 4Ć6. 3 Perform the Line Sensor Test ' page 4Ć9. 5-12 HP DesignJet CP Series Printers Service Calibrations - HP 3500cp | Service Manual - Page 129
Carriage is disassembled or replaced. D Banding is detected in prints. D Nozzles Out or Misdirected. D Misalignment between colors is detected. D Electronics Module is replaced. Load media before performing this test. Perform the Printheads Check Calibration as follows: MAKE SURE THAT THE WINDOW IS - HP 3500cp | Service Manual - Page 130
replace the complete Ink Delivery System of the color that is bad. 2 If the calibration pattern is good: D Replace the Carriage Assembly ' page 8Ć42. 3 Perform the Electronics Test ' page 4Ć6. 4 Perform the Line Sensor Test ' page 4Ć9. 5-14 HP DesignJet CP Series Printers Service Calibrations - HP 3500cp | Service Manual - Page 131
menu and try the calibration again. D If the calibration pattern is bad again, then replace the complete Ink Delivery System of the color that is bad. 2 Perform the Electronics Test ' page 4Ć6. 3 Perform the Line Sensor Test ' page 4Ć9. Service Calibrations HP DesignJet CP Series Printers 5-15 - HP 3500cp | Service Manual - Page 132
Roller is disassembled or replaced. D Misalignment between colors is detected. D Electronics Module is replaced. Remove any media already loaded into the Printer before performing the calibration. Perform the Service Accuracy Calibration as follows: MAKE SURE THAT THE WINDOW IS CLOSED BEFORE YOU - HP 3500cp | Service Manual - Page 133
, then replace the complete Ink Delivery System of the Black color. 2 If the calibration pattern is good: D Replace the Carriage Assembly ' page 8Ć42. 3 Perform the Electronics Test ' page 4Ć6. 4 Perform the Line Sensor Test ' page 4Ć9. Service Calibrations HP DesignJet CP Series Printers 5-17 - HP 3500cp | Service Manual - Page 134
the Down Arrow key. You should adjust the counter to the number that you noted before replacing the Electronics Module. 4 The New Swath Counter message will be displayed on the frontĆpanel. Use the then be fixed and saved in the EEROM. 5-18 HP DesignJet CP Series Printers Service Calibrations - HP 3500cp | Service Manual - Page 135
LOWER THAN A.02.14: IT IS HIGHLY RECOMMENDED THAT YOU UPGRADE THE FIRMWARE INSTEAD OF REPLACING BOTH THE HARD DISK DRIVE AND THE ELECTRONICS MODULE. NOTE FOR HP DESIGNJET 2500CP WITH FIRMWARE VERSION A.02.14 OR HIGHER AND HP DESIGNJET 3500CP: YOU MUST PERFORM THIS CALIBRATION WHEN YOU INSTALL A NEW - HP 3500cp | Service Manual - Page 136
Korean. 5 The first time a PostScript print is sent to the printer, the other font types will be deleted and cannot be recovered. IF YOU DO NOT SELECT ANY FONT SET, THE ROMAN FONT WILL BE SELECTED BY DEFAULT WHEN A POSTSCRIPT FILE IS SENT. 5-20 HP DesignJet CP Series Printers Service Calibrations - HP 3500cp | Service Manual - Page 137
6 Image Quality HP DesignJet CP Series Printers 6-1 - HP 3500cp | Service Manual - Page 138
Plotter Support Web Page. Refer to page 1Ć3 for information on how to upgrade the firmware revision. Refer to Chapter 7 for the part number of the Flash SIMM. 4 Printheads Printhead Troubleshooting Process: D If you don't have any samples yet, reproduce the original problem with the correct printer - HP 3500cp | Service Manual - Page 139
problem is not in the printer and that he should address it through the 3rd party vendor support structure. 7 Service Accuracy Calibration (details ' page 5Ć16) D Perform Service Accuracy calibration" using HP Matte Film. If not available, use Coated media if required. Print Quality HP DesignJet - HP 3500cp | Service Manual - Page 140
(bidirectional). D Swath height (swath width). D Carriage speed. D Smart Area Fill (SAF). D Print masks. D Servicing states. D Multiple dotting (K). User input to file is received. D The model of printer used. D The type of driver (HP or NonĆHP) 6-4 HP DesignJet CP Series Printers Image Quality - HP 3500cp | Service Manual - Page 141
you differentiate between possible printhead errors and other problems such as incorrect frontĆpanel selection, driver or RIP configuration or mechanical problems. To achieve the best performance from the printer, advise the customer to only use genuine HP accessories and supplies, whose reliability - HP 3500cp | Service Manual - Page 142
Image Quality Print 6-6 HP DesignJet CP Series Printers Image Quality - HP 3500cp | Service Manual - Page 143
with the RIP, driver, etc. that the customer is using. Refer to page 6Ć17 for further information. If you see image problems in this test pattern then continue with the following procedures which will help you determine the nature of the problem. Print Quality HP DesignJet CP Series Printers 6-7 - HP 3500cp | Service Manual - Page 144
in the magenta printhead are not printing. There will be clear repetitive bands (perhaps white) in the magenta column. Consequently, you will see lower intensity bands in the same print position in the red (M + Y) and blue (M + C) secondary color columns. 6-8 HP DesignJet CP Series Printers Image - HP 3500cp | Service Manual - Page 145
red and blue columns only, but more evident in magenta than in red and blue columns. This is an indication that the magenta printhead may require servicing or could be damaged. Refer to Test Pattern 3 ' page 6Ć13 to troubleshoot the Magenta Color. Print Quality HP DesignJet CP Series Printers 6-9 - HP 3500cp | Service Manual - Page 146
is an indication that the black printhead may require servicing or could be damaged. Refer to Test Pattern 3 ' page 6Ć13 to troubleshoot the Black Color. Banding Caused by Media Advance Problems Another type of banding is caused by an inaccurate media advance. The printer prints an image by `bands - HP 3500cp | Service Manual - Page 147
in one, or all of the secondary color columns. This is an indication that there is a horizontal misalignment. Refer to Test Pattern 4 ' page 6Ć14 to troubleshoot the problem. Print Quality HP DesignJet CP Series Printers 6-11 - HP 3500cp | Service Manual - Page 148
to Test Pattern 4 ' page 6Ć14 to troubleshoot the problem. It is also possible that the banding was caused because the customer was using nonĆHP media. The performance of the printer can only be guaranteed if genuine HP media is used. Example C 6-12 HP DesignJet CP Series Printers Image Quality - HP 3500cp | Service Manual - Page 149
an error highlighted in Test Pattern 2. Some of the printhead nozzle problems that you will see in Test Pattern 3 do not mean you will not get perfect image quality results. The printer has be unequal spaces between the corresponding lines. Print Quality HP DesignJet CP Series Printers 6-13 - HP 3500cp | Service Manual - Page 150
Print again. 5 If the error is still present, replace the Ink System Components and print the Image Quality Print again. 6 If the error continues try the following: D Perform the Electronics Test ' page 4Ć6. D Replace the Trailing Cable ' page 8Ć36. D Replace the Carriage Assembly ' page 8Ć42. Test - HP 3500cp | Service Manual - Page 151
. 5 If the error continues try the following: D Perform the Electronics Test ' page 4Ć6. D Replace the Trailing Cable ' page 8Ć36. D Replace the Carriage Assembly ' page 8Ć42. D Replace the XĆaxis Assembly ' page 8Ć66. Only replace one component at a time and check if the problem has gone before - HP 3500cp | Service Manual - Page 152
piece of paper and slide the paper horizontally across Problem: Corrective Action: If the middle box shading is only visible below 90% it is an indication that the printhead is producing incorrect size ink drops (see Example F). Select Color Calibration to Now. 6-16 HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 153
problems, here are some of the more likely causes to check: D The print mode used in your printer is incorrect (this is defined by the printer's frontĆpanel menu selections). D NonĆHP driver. D The RIP (If you are using one). D The software applications you are using. Refer to the User's Guide - HP 3500cp | Service Manual - Page 154
mode. They tend to get less ink on the surface of the printhead. If you are printing on nonĆHP coated paper, if it cockles (gets wavy when printed on), this may be making the problem worse. Only Applicable to HP DesignJet 3500CP PQ Problem: Printheads Affected: Corrective Action: Banding at mid - HP 3500cp | Service Manual - Page 155
usually indicates that the printheads are dirty. Performing a printhead recovery may fix this problem. These types of problems may occur more frequently when selection and Quality level selection. The User's Guide contains a table with the default selections. HP DesignJet CP Series Printers 6-19 - HP 3500cp | Service Manual - Page 156
unexpected places on the print. Dots often show more strikeĆthrough on coated paper than normal printing. Fiber on printhead directly over some nozzles is catching ink drops, then dripping onto print. Usually the problem goes away when the printheads are wiped at the end of the print. If it persists - HP 3500cp | Service Manual - Page 157
printer carriage and printhead electrical contacts for dried ink. Clean if dirty. If printhead still fails with clean contacts, replace IDS. 3 Broken trace in carriage trailing cable. D Solution Ć Replace the Trailing Cable or the Carriage Assembly. Print Quality HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 158
prints Imaging Inks Prints develop bleed when stacked up soon after printing. PQ Problem: Cause of Problem: Light band with frequency of 1/2 media roll circumference Media stop or core insert rubbing against roll cover, causing media tension change. 6-22 HP DesignJet CP Series Printers Image - HP 3500cp | Service Manual - Page 159
Setting the printhead check to more frequent use will reduce the amount of wasted media and ink. This is especially recommended if the printer is being used unattended. The printhead check does take about a minute and a half to perform, and uses a thin strip of media. Print Quality HP DesignJet CP - HP 3500cp | Service Manual - Page 160
NOTES 6-24 HP DesignJet CP Series Printers Image Quality - HP 3500cp | Service Manual - Page 161
7 Parts and Diagrams HP DesignJet CP Series Printers 7-1 - HP 3500cp | Service Manual - Page 162
Page 7Ć18 Carriage Assembly Page 7Ć28 Printer Rear Page 7Ć12 Service Station Assembly Page 7Ć32 Left Hand Cover Assembly Page 7Ć10 Roll Cover Area Page 7Ć30 Right Hand Cover Assembly Page 7Ć8 Printer Support Page 7Ć4 HP DesignJets 2500CP and 2000CP (Overview) 7-2 HP DesignJet CP Series - HP 3500cp | Service Manual - Page 163
7Ć26 Carriage Assembly Page 7Ć28 Printer Rear Service Station Assembly Right Hand Cover Assembly Page 7Ć8 Page 7Ć32 YĆaxis Assembly Page 7Ć14 Page 7Ć18 Left Hand Cover Assembly Page 7Ć10 Roll Cover Area Page 7Ć30 TakeĆUp Reel Page 7Ć6 Printer Support Page 7Ć6 HP DesignJets 3500CP and - HP 3500cp | Service Manual - Page 164
Printer Support (HP DesignJets 2500CP and 2000CP Only) Reference on Drawing HP Part Number Quantity Description 1 C4704Ć60095 1 Hardware Kit (Includes Screw Drivers) 2 C4704Ć60086 2 Foot Assembly 3 C4704Ć60075 2 Legs Assembly 4 C4704Ć60084 1 Tray Assembly 5 C4704Ć60077 1 XĆ - HP 3500cp | Service Manual - Page 165
1 1 1 1 3 2 68 4 5 1 1 7 1 3 1 2 Printer Support (HP DesignJets 2500CP and 2000CP Only) Parts and Diagrams HP DesignJet CP Series Printers 7-5 - HP 3500cp | Service Manual - Page 166
Printer Support (HP DesignJets 3500CP and 3000CP Only) Reference on Drawing HP Part Number Quantity Description 1 C4704Ć60095 1 Hardware Kit (Includes Screw Drivers) 2 C4723Ć60086 2 Foot Assembly 3 C4704Ć60075 2 Legs Assembly 4 C4723Ć60084 1 Tray Assembly 5 C4723Ć60077 1 XĆ - HP 3500cp | Service Manual - Page 167
3 2 7 5 1 4 3 9 6 2 8 10 Printer Support (HP DesignJets 3500CP and 3000CP Only) Parts and Diagrams HP DesignJet CP Series Printers 7-7 - HP 3500cp | Service Manual - Page 168
Cover Area HP Part Number DesignJet DesignJet 2500CP/2000CP 3500CP/3000CP Quantity Window 7 C4704Ć40061 C4704Ć40061 1 Quick Reference Pocket 8 C4704Ć60046 C4704Ć60255 1 Front Panel Assembly 9 C4704Ć60045 C4704Ć60045 1 StandĆby Button 7-8 HP DesignJet CP Series Printers Parts - HP 3500cp | Service Manual - Page 169
6 74 2 9 1 2 8 1 2 1 3 5 Right Hand Cover Area Parts and Diagrams HP DesignJet CP Series Printers 7-9 - HP 3500cp | Service Manual - Page 170
1 HP DesignJet 2500CP Name Plate Ć Ć C4724Ć00001 1 HP DesignJet 3500CP Name Plate Ć C4703Ć00004 Ć 1 HP DesignJet 2000CP Name Plate Ć Ć C4723Ć00074 1 HP DesignJet 3000CP Name Plate Ć C4704Ć00119 C4704Ć00119 1 Adobe Logo Label 7-10 HP DesignJet CP Series Printers Parts and - HP 3500cp | Service Manual - Page 171
2 5 1 1 2 4 3 1 26 Left Hand Cover Area Parts and Diagrams HP DesignJet CP Series Printers 7-11 - HP 3500cp | Service Manual - Page 172
Repaired Part Numbers are compatĆ ible with HP DesignJets 2500CP/2000CP) MIO Card MIO Cover (HP DesignJet 2000CP) Screw (T20) Screw (T15) Ferrite Clamp Ferrite Refill Interconnect Cable Trailing Cable Trailing Cable Holder Electronics Support Frame 7-12 HP DesignJet CP Series Printers Parts and - HP 3500cp | Service Manual - Page 173
3 4 14 13 12 17 11 18 11 16 15 3 9 67 8 10 3 2 5 1 Printer Rear (HP DesignJets 2500CP and 2000CP Only) Parts and Diagrams HP DesignJet CP Series Printers 7-13 - HP 3500cp | Service Manual - Page 174
Screw (T20) Screw (T15) Ferrite Clamp Ferrite Refill Interconnect Cable Trailing Cable Trailing Cable Holder Electronics Support Frame (includes items 19 and 20) Lower Cover Support Upper Cover Support Rear Center Cover Additional Rear Cover 7-14 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 175
19 20 2 22 21 3 5 9 17 18 8 67 1 10 15 3 4 3 14 13 12 11 11 16 Printer Rear (HP DesignJets 3500CP and 3000CP Only) Parts and Diagrams HP DesignJet CP Series Printers 7-15 - HP 3500cp | Service Manual - Page 176
Reference on Drawing Electronics Module (Internal) HP Part Number DesignJet DesignJet 2500CP/2000CP 3500CP/3000CP Quantity Description 1 0515Ć2282 Cover 7 C4704Ć60274 C4723Ć60070 1 Electronics Module Cover (includes item 6) 7-16 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 177
5 4 2 3 6 1 7 Electronics Module (Internal) Parts and Diagrams HP DesignJet CP Series Printers 7-17 - HP 3500cp | Service Manual - Page 178
on Drawing YĆaxis Assembly HP Part Number DesignJet DesignJet 2500CP/2000CP 3500CP/3000CP Quantity Description 1 Belt 7 0515Ć2248 0515Ć2248 2 Screw (TĆ20) 8 C4704Ć60063 C4723Ć60063 1 YĆaxis Tensioner Assembly (includes items 3 and 4) 7-18 HP DesignJet CP Series Printers Parts - HP 3500cp | Service Manual - Page 179
7 5 6 2 1 8 3 4 Parts and Diagrams YĆaxis Assembly HP DesignJet CP Series Printers 7-19 - HP 3500cp | Service Manual - Page 180
Reference on Drawing YĆaxis Assembly (continued) HP Part Number DesignJet DesignJet 2500CP/2000CP 3500CP/3000CP Quantity Description 1 0515Ć2248 0515Ć Ć60207 C4723Ć60235 1 YĆaxis Belt 9 9170Ć1687 9170Ć1687 1 Magnetic Core 7-20 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 181
1 7 9 4 3 21 5 6 8 YĆaxis Assembly (continued) Parts and Diagrams HP DesignJet CP Series Printers 7-21 - HP 3500cp | Service Manual - Page 182
Reference on Drawing YĆaxis Assembly (continued) HP Part Number DesignJet DesignJet 2500CP/2000CP 3500CP/3000CP Quantity Description 1 0624Ć0771 0624Ć0771 2 Screw (TĆ15) 2 0460Ć2536 1 Edge Wire Saddle (Included with Item 5) 7-22 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 183
2 2 7 6 4 4 1 2 8 5 3 YĆAxis Assembly (continued) Parts and Diagrams HP DesignJet CP Series Printers 7-23 - HP 3500cp | Service Manual - Page 184
Elevator Assembly (Applicable to HP DesignJets 2XXXCP and 3XXXCP) Reference on Drawing HP Part Number Quantity Description 1 0515Ć1743 1 Screw (TĆ20) 2 0515Ć2521 3 Screw (TĆ20) 3 C4704Ć60033 1 Elevator Assembly 7-24 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 185
2 3 1 Elevator Assembly (Applicable to HP DesignJets 2XXXCP and 3XXXCP) Parts and Diagrams HP DesignJet CP Series Printers 7-25 - HP 3500cp | Service Manual - Page 186
Reference on Drawing Refill Assembly HP Part Number DesignJet DesignJet 2500CP/2000CP 3500CP/3000CP Quantity Description 1 0515Ć2248 0515Ć2248 4 Screw (TĆ20) 2 C4704Ć60191 C4723Ć60249 1 Refill Assembly (Includes Item 3) Ć C4723Ć60238 C4723Ć60238 1 Adjustment kit 3 C4704Ć - HP 3500cp | Service Manual - Page 187
3 1 1 2 Parts and Diagrams Refill Assembly HP DesignJet CP Series Printers 7-27 - HP 3500cp | Service Manual - Page 188
Reference on Drawing Carriage Assembly HP Part Number DesignJet DesignJet 2500CP/2000CP 3500CP/3000CP Quantity Description 1 C4704Ć60015 C4723Ć60237 1 Trailing Cable 2 C4704Ć40085 C4704Ć40085 1 Trailing Cable Carriage Clamp 3 Ć Ć 1 Line Sensor (Included with Item 8) 4 C1633 - HP 3500cp | Service Manual - Page 189
1 2 3 6 7 4 8 5 Parts and Diagrams Carriage Assembly HP DesignJet CP Series Printers 7-29 - HP 3500cp | Service Manual - Page 190
Reference on Drawing Roll Cover Area HP Part Number DesignJet DesignJet 2500CP/2000CP 3500CP/3000CP Quantity Description 1 C3196Ć60163 C4723Ć60241 1 Spindle Assembly (includes 9 C2858Ć40043 C2858Ć40043 1 Spindle Spacer 7-30 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 191
321 3 2 8 6 4 5 9 6 7 Parts and Diagrams Roll Cover Area HP DesignJet CP Series Printers 7-31 - HP 3500cp | Service Manual - Page 192
3 Screw (TĆ20) 3 0515Ć2248 1 Screw (TĆ20) 4 C4723Ć60248 1 Service Station Assembly (Includes Items 5, 6 and 7) 5 C4704Ć60259 1 Primer Assembly 6 C4704Ć80009 1 Service Station Spring 7 C4704Ć40007 1 Service Station Flag 7-32 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 193
3 21 7 2 3 36 5 4 Service Station Assembly Area (Applicable to HP DesignJets 2XXXCP and 3XXXCP) Parts and Diagrams HP DesignJet CP Series Printers 7-33 - HP 3500cp | Service Manual - Page 194
to HP DesignJets 2XXXCP and 3XXXCP) Reference on Drawing HP Part Number Quantity Description 1 0515Ć0375 2 Screws (TĆ10) 2 0515Ć2248 3 Screws (TĆ20) 3 C4723Ć60231 1 XĆaxis Motor Assembly Ć 6040Ć0664 A/R Silicon Grease 7-34 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 195
2 1 2 3 XĆaxis Assembly (Applicable to HP DesignJets 2XXXCP and 3XXXCP) Parts and Diagrams HP DesignJet CP Series Printers 7-35 - HP 3500cp | Service Manual - Page 196
Area (HP DesignJets 2500CP and 2000CP Only) Reference on Drawing HP Part Number Quantity Description 1 0515Ć2248 2 Screws (TĆ20) 2 C4704Ć40026 1 Roller Support Bracket 3 40082 7 Pincharm Bushing 15 C1633Ć40089 2 Mount Block 7-36 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 197
15 13 12 14 8 67 1 234 5 8 15 10 11 9 Drive Roller Area (HP DesignJets 2500CP and 2000CP Only) Parts and Diagrams HP DesignJet CP Series Printers 7-37 - HP 3500cp | Service Manual - Page 198
Drawing Drive Roller Area (HP DesignJets 3500CP and 3000CP Only) HP Part Number Quantity Description 1 0515Ć2248 2 Screws (TĆ20) 2 C4704Ć40026 1 Roller Support Bracket 3 C2847Ć20017 Ć 2 Overdrive Shim (Included with Item 10) 7-38 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 199
9 8 11 10 15 12 13 14 67 4 5 15 3 2 1 9 8 Drive Roller Area (HP DesignJets 3500CP and 3000CP Only) Parts and Diagrams HP DesignJet CP Series Printers 7-39 - HP 3500cp | Service Manual - Page 200
Reference on Drawing Entry Platen Area HP Part Number DesignJet DesignJet 2500CP/2000CP 3500CP/3000CP Quantity Description 1 C4704Ć60226 C4723Ć60233 1 Bail 2248 4 Screws (TĆ20) 9 C4704Ć60242 C4723Ć60250 1 Starguard Assembly 7-40 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 201
3 2 1 7 8 4 9 5 6 Parts and Diagrams Entry Platen Area HP DesignJet CP Series Printers 7-41 - HP 3500cp | Service Manual - Page 202
Reference on Drawing Pincharm Assembly HP Part Number DesignJet DesignJet 2500CP/2000CP 3500CP/3000CP Quantity Description 1 0515Ć2200 0515Ć2200 2 2 C4704Ć60052 C4704Ć60052 1 Shaft Assembly (includes items 3 thru 5) Spring 7-42 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 203
3 4 5 9 10 4 5 3 8 7 11 6 21 Parts and Diagrams Pincharm Assembly HP DesignJet CP Series Printers 7-43 - HP 3500cp | Service Manual - Page 204
on Drawing Refill Interconnect PCA and Cutter Assembly HP Part Number DesignJet DesignJet 2500CP/2000CP 3500CP/3000CP Quantity Description 1 0515Ć1743 0515Ć1743 Cutter Assembly 6 C3195Ć40076 C3195Ć40076 1 Cutter Bushing 7-44 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 205
6 2 1 3 4 5 (HP DesignJets 2500CP and 2000CP Only) 5 (HP DesignJets 3500CP and 3000CP Only) Refill Interconnect PCA and Cutter Assembly Parts and Diagrams HP DesignJet CP Series Printers 7-45 - HP 3500cp | Service Manual - Page 206
Media Button (HP DesignJets 3500CP and 3000CP Only) Reference on Drawing HP Part Number Quantity Description 1 C4723Ć00003 1 Media Guide 2 0515Ć2282 2 Screw 3 C4723Ć60017 1 Media Switch Assembly 7-46 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 207
3 2 1 Media Button (HP DesignJets 3500CP and 3000CP Only) Parts and Diagrams HP DesignJet CP Series Printers 7-47 - HP 3500cp | Service Manual - Page 208
2500CP) Chinese User Guide (HP DesignJet 2500CP) English User Guide (HP DesignJet 2000CP) French User Guide (HP DesignJet 2000CP) Italian User Guide (HP DesignJet 2000CP) German User Guide (HP DesignJet 2000CP) Spanish User Guide (HP DesignJet 2000CP) 7-48 HP DesignJet CP Series Printers Parts - HP 3500cp | Service Manual - Page 209
User Guide (HP DesignJet 3500CP/3000CP) Korean User Guide (HP DesignJet 3500CP/3000CP) Taiwanese User Guide (HP DesignJet 3500CP/3000CP) Japanese User Guide (HP DesignJet 3500CP/3000CP) Chinese User Guide (HP DesignJet 3500CP/3000CP) Parts and Diagrams HP DesignJet CP Series Printers 7-49 - HP 3500cp | Service Manual - Page 210
) Spanish Software Application Notes (graphics packages) (HP DesignJet 3500CP/3000CP) HPĆGL/2 and RTL Programmer's Reference Guide (English) The product Comparison Guide for HPĆGL/2 and HP RTL Peripherals (English) PJL Technical Reference Manual (English) HP DesignJet CP Series Printers Parts and - HP 3500cp | Service Manual - Page 211
Panel Overlays (HP DesignJets 2500CP and 2000CP Only) HP Part Number Description C4704 Front Panel Overlay Front Panel Overlays (HP DesignJets 3500CP and 3000CP Only) HP Part Number Description C4723Ć60201 C4723Ć60205 C4723 Overlay Parts and Diagrams HP DesignJet CP Series Printers 7-51 - HP 3500cp | Service Manual - Page 212
Note: For the location of the plugĆin memory see page 7Ć12/7-14 Imaging Inks HP Part Number Ink Delivery Systems UV Inks HP Part Number Description C1806A C1807A C1808A C1809A C1892A C1893A C1894A C1895A Black Cyan Magenta Yellow 7-52 HP DesignJet CP Series Printers Parts and Diagrams - HP 3500cp | Service Manual - Page 213
8 Removal and Installation HP DesignJet CP Series Printers 8-1 - HP 3500cp | Service Manual - Page 214
and Service Station Flag 8Ć26 Primer Assembly (Only DesignJets 2500CP/2000CP 8Ć29 Encoder Strip 8Ć32 Trailing Cable 8Ć36 YĆAxis Belt 8Ć39 Carriage Assembly 8Ć42 YĆAxis Motor Assembly 8Ć45 Cutter Assembly (Only DesignJets 2500CP and 2000CP 8Ć48 Cutter Assembly (Only DesignJets 3500CP - HP 3500cp | Service Manual - Page 215
subsequent procedures. Before using this chapter to remove and install a new component, always make sure that you have performed the relevant service test from Chapter 4. If the test passes you will not need to replace the component. Removal and Installation HP DesignJet CP Series Printers 8-3 - HP 3500cp | Service Manual - Page 216
(Safety symbols ' Immediately after the table of contents.) Review WARNING and CAUTION symbols and instructions before you service the plotters. Follow these warnings and cautions for your protection and to avoid damaging the plotter. WĂAĂRĂNĂIĂNĂG Serious shock hazard leading to death or injury - HP 3500cp | Service Manual - Page 217
remove and install the printer. Long Torx screwdriver with the indicated attachments. T8 T9 T10 T15 T20 T25 Pozidrive PZ1 screwdriver. and 3/16 5.5 inch mm Small flatĆblade screwdriver. Nut driver with the indicated attachments. Removal and Installation HP DesignJet CP Series Printers 8-5 - HP 3500cp | Service Manual - Page 218
DesignJets 3500CP/3000CP) TĆ20 screws (item 10) which secure the top cover to the electronics module. 5. Remove two TĆ20 screws (item 11) which can be found at both ends of the electronics module at the bottom. 6. Loosen the two remaining TĆ20 screws (item 12). 8-6 HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 219
) or eight (HP DesignJets 3500CP/3000CP) TĆ20 screws (item 10) into the rear of the top cover, securing the electronics module. Be careful not to damage the sheet metal MIO gasket which surrounds the centronics port. 5. This step is ONLY to be performed if the electronics module is being REPLACED by - HP 3500cp | Service Manual - Page 220
following service calibrations: 1. C01 Carriage ' page 5Ć6 2. C02 Refill ' page 5Ć8 3. C03 Line Sensor ' page 5Ć9 4. C10 Font Type Set ' page 5Ć19 5. C05 Printheads Alignment ' page 5Ć12 6. C06 Printheads Check ' page 5Ć13 7. C07 Color Calibration Only for HP DesignJet 2500CP/3500CP printer ' page - HP 3500cp | Service Manual - Page 221
10 2 13 6 1 12 12 11 9 11 7 8 5 3 4 Figure 1A: Electronics Module Removal and Installation HP DesignJet CP Series Printers 8-9 - HP 3500cp | Service Manual - Page 222
additional rear cover (item 5) to the cover support structure (item 6). 3. Install the eight TĆ20 screws (item 3) which secure the top cover to the electronics module. 4. Install the central and right hand back covers (items 1 and 2). 8-10 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 223
3 6 2 54 1 Figure 1B: Additional Rear Cover (Only Applicable to HP DesignJets 3500CP/3000CP) Removal and Installation HP DesignJet CP Series Printers 8-11 - HP 3500cp | Service Manual - Page 224
HP DESIGNJET 2500CP/3500CP PRINTER. Refer to figure 2 ' page 8Ć14 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the following: 1. Window and Top Cover ' page 8Ć15. 2. Remove the electronics cable (item 7) from the hard disk driver. 7. Disconnect the hard disk power cable - HP 3500cp | Service Manual - Page 225
cable (item 7) to the hard disk driver. 5. Connect the data cable (item 6) printer on in service mode. 10. Perform the C10 Font Type Set calibration ' page 5Ć19 (Only for Asian Fonts). 11. Perform the D01 Electronics service test ' page 4Ć6. Removal and Installation HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 226
11 10 4 6 9 3 5 8 7 1 2 8-14 Figure 2: Hard Disk Drive HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 227
hand back covers. 4. Carefully push the left hand cover aside and install the window (item 3 on figure 4). 5. Tighten the screws on the left hand cover turn the printer on in service mode. 8. Perform D08 Sensors Service Test ' page 4Ć18 8-15 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 228
1 4 2 2 2 8-16 Figure 3: Top Cover HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 229
1 3 Figure 4: Window Removal and Installation HP DesignJet CP Series Printers 8-17 - HP 3500cp | Service Manual - Page 230
ink delivery system (Refer to the User Guide). WARNING Switch off the printer and remove the power cord. 2. Remove the following: 1. Window cover once the securing fasteners have been removed. Support the cover throughout the next step. 5. HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 231
the following: 1. Window and Top Cover ' page 8Ć15. 9. Install the ink delivery system (Refer to the User Guide). 10. Connect the power cord and turn the printer on in service mode. 11. Perform D08 Sensors Service Test ' page 4Ć18 Removal and Installation HP DesignJet CP Series Printers 8-19 - HP 3500cp | Service Manual - Page 232
7 4 6 3 2 3 5 6 1 Figure 5: Left Hand Cover 8-20 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 233
page 8Ć23 Removal 1. Remove the ink delivery system (Refer to the User Guide). WARNING Switch off the printer and remove the power cable. 2. Remove the left hand back cover. 3. Disconnect the front panel cable from position J1 FRONT PANEL on the electronics module. 4. Disconnect the standĆby button - HP 3500cp | Service Manual - Page 234
Connect the standĆby button cable to the electronics module in position J2 ON/STBY 8. Install the following: 1. Window and Top Cover ' page 8Ć15. 9. Install the ink delivery system (Refer to the User Guide). 10. Connect the power cord and turn the printer on in service mode. 11. Perform D08 Sensors - HP 3500cp | Service Manual - Page 235
7 6 1 4 2 3 6 5 Figure 6: Right Hand Cover Removal and Installation HP DesignJet CP Series Printers 8-23 - HP 3500cp | Service Manual - Page 236
right hand cover. 5. Install the following: 1. Right Hand Cover ' page 8Ć21. 2. Window and Top Cover ' page 8Ć15. 6. Connect the power cord and turn the printer on in service mode. 7. Perform D07 Front Panel Service Test ' page 4Ć17 8-24 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 237
1 3 5 4 2 Figure 7: Front Panel and StandĆby Button Removal and Installation HP DesignJet CP Series Printers 8-25 - HP 3500cp | Service Manual - Page 238
' page 8Ć21. 3. Manually slide the carriage assembly to the middle of the printer. 4. Carefully disconnect the black service station interconnect cable (item 1) from the service station interconnect PCA, this is located under the service station assembly. Note for HP DesignJets 3500CP/3000CP: Make - HP 3500cp | Service Manual - Page 239
. Note for HP DesignJets 3500CP/3000CP: Make sure you reconnect the Media Button Cable (Item 10) to the Service Station Interconnect PCA. 5. Install the following: 1. Right Hand Cover ' page 8Ć21. 2. Window and Top Cover ' page 8Ć15. 6. Install the power cable and turn the printer on in service mode - HP 3500cp | Service Manual - Page 240
Interconnect PCA 9 1 8 10 7 4 5 6 2 3 Figure 8: Service Station Assembly 8-28 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 241
Applicable to HP DesignJets 2500CP/2000CP) NOTE FOR HP DESIGNJETS 3500CP/3000CP: IF THE PRIMER ASSEMBLY FAILS, YOU MUST REPLACE THE COMPLETE SERVICE STATION. Refer to figure 9 ' page 8Ć31 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the following: 1. Window and Top - HP 3500cp | Service Manual - Page 242
securing the primer to the service station assembly. 3. Connect the primer sensor cable to the position J4 on the service station interconnect PCA. 4. Connect ' page 8Ć21. 2. Window and Top Cover ' page 8Ć15. 9. Install the power cable. 8-30 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 243
1 2 3 4 Figure 9: Primer Assembly (Only Applicable to HP DesignJets 2500CP/2000CP) Removal and Installation HP DesignJet CP Series Printers 8-31 - HP 3500cp | Service Manual - Page 244
35 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the following: 1. Window and Top Cover ' page 8Ć when not installed in the printer. 2. Remove the encoder strip roof over the carriage by squeezing it slightly. 3. HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 245
Left Hand Cover ' page 8Ć18. 2. Right Hand Cover ' page 8Ć21. 3. Top Cover and Window ' page 8Ć15. 9. Install the power cable and turn the printer on in service mode. 10.Perform the D03 carriage axis (YĆaxis) service test ' page 4Ć11. Removal and Installation HP DesignJet CP Series Printers 8-33 - HP 3500cp | Service Manual - Page 246
2 3 4 10 2 9 11 1 11 12 7 Figure 10: Encoder Strip 8-34 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 247
6 5 7 8 Figure 11: Encoder Strip Removal and Installation HP DesignJet CP Series Printers 8-35 - HP 3500cp | Service Manual - Page 248
and remove the power cord. 1. Remove the following: 1. Electronics Module ' page 8Ć6. 2. Window and Top Cover ' page 8Ć15 3. Right Hand Cover ' page 8Ć21 2. Manually slide the carriage assembly to the center of the printer. 3. Carefully disconnect the trailing cable (item 1) from connectors on - HP 3500cp | Service Manual - Page 249
10.Move the carriage to the left and right to ensure the trailing cable does not interfere with the movement of the carriage. 11.Connect the power cord and turn the printer on in service mode. 12.Perform the D01 Electronics service test ' page 4Ć6. Removal and Installation HP DesignJet CP Series - HP 3500cp | Service Manual - Page 250
Align red 1 line as shown 2 3 7 4 5 6 Figure 12: Trailing Cable 8-38 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 251
the tension on the YĆaxis belt (item 3), manually squeeze the spring (item 1) belt is being REPLACED by a new YĆaxis belt. 6. Remove the carriage assembly ' page 8Ć42 7. Remove the YĆaxis belt by releasing it from the carriage assembly. Removal and Installation HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 252
driver to release the wedge tensioner clip from its position in the YĆaxis tensioner holder. 7. Install the following: 1. Left Hand Cover ' page 8Ć18. 2. Right Hand Cover ' page 8Ć21. 3. Window and Top Cover ' page 8Ć15. 8. Install the power cable. 8-40 HP DesignJet CP Series Printers Removal - HP 3500cp | Service Manual - Page 253
Right Side (from the rear) 5 3 2 Left Side (from the rear) 6 4 1 Figure 13: YĆAxis Belt Removal and Installation HP DesignJet CP Series Printers 8-41 - HP 3500cp | Service Manual - Page 254
When removing the carriage assembly, hold the rear bushing on the carriage assembly. 5. Remove the carriage assembly (item 4) by sliding it off the slider rods. 6. Remove the YĆaxis belt (item 5) from underneath the carriage assembly. 8-42 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 255
following calibrations. 1. C01 Carriage ' page 5Ć6 2. C02 Refill ' page 5Ć8 3. C03 Line Sensor ' page 5Ć9 4. C05 Printheads Alignment ' page 5Ć12 5. C06 Printheads Check ' page 5Ć13 6. C07 Color Calibration (Only for HP DesignJet 2500CP/3500CP printers ' page 5Ć15 7. C08 Service Accuracy ' page 5Ć16 - HP 3500cp | Service Manual - Page 256
1 4 5 3 2 Figure 14: Carriage Assembly 8-44 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 257
printer and remove the power cord. 1. Remove the following: 1. Window and Top Cover ' page 8Ć15. 2. Right Hand Cover ' page 8Ć21. 3. Left Hand Cover ' page 8Ć18. 4. Encoder Strip ' page 8Ć32. 5. YĆAxis belt from the slider rods. 8-45 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 258
belt ' page 8Ć39 2. Encoder Strip ' page 8Ć32. 3. Left Hand Cover ' page 8Ć18. 4. Right Hand Cover ' page 8Ć21. 5. Window and Top Cover ' page 8Ć15. 5. Install the power cable and turn the printer on in service mode. 6. Perform D03 Carriage Axis (YĆaxis) Service Test ' page 4Ć11 8-46 HP DesignJet - HP 3500cp | Service Manual - Page 259
6 45 7 31 2 3 Figure 16: YĆAxis Motor Assembly Removal and Installation HP DesignJet CP Series Printers 8-47 - HP 3500cp | Service Manual - Page 260
Cutter Assembly (Only Applicable to HP DesignJets 2500CP and 2000CP) Refer to figure 17A ' page 8Ć49 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the following: 1. Right Hand Cover ' page 8Ć21. 2. Remove the window. 3. Move the Carriage Assembly to the right. 4. Remove - HP 3500cp | Service Manual - Page 261
3 2 1 2 4 Figure 17A: Cutter Assembly (Only Applicable to HP DesignJets 2500CP and 2000CP) Removal and Installation HP DesignJet CP Series Printers 8-49 - HP 3500cp | Service Manual - Page 262
Cutter Assembly (Only Applicable to HP DesignJets 3500CP and 3000CP) Refer to figure 17B ' page 8Ć51 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the following: 1. Right Hand Cover ' page 8Ć21. 2. Move the Carriage Assembly to the right. 3. Loosen the screw (item 1) - HP 3500cp | Service Manual - Page 263
3 2 1 2 Figure 17B: Cutter Assembly (Only Applicable to HP DesignJets 3500CP and 3000CP) Removal and Installation HP DesignJet CP Series Printers 8-51 - HP 3500cp | Service Manual - Page 264
' page 8Ć54 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the ink delivery system (Refer to the User Guide). 2. Remove the following: 1. Window and Top Cover ' page 8Ć15. 2. up and pulling it towards you. 8-52 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 265
Cover ' page 8Ć18. 2. Window and Top Cover ' page 8Ć15. 7. Install the ink delivery system (Refer to the User Guide). 8. Install the power cable and turn the printer on in service mode. 9. Perform D06 Refill Service Test ' page 4Ć16 Removal and Installation HP DesignJet CP Series Printers 8-53 - HP 3500cp | Service Manual - Page 266
3 2 2 1 Figure 18: Elevator Assembly 8-54 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 267
Refer to figure 19 ' page 8Ć57 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the following: 1. Window and Top Cover page ' 8Ć15. 2. Left Hand Cover ' page (item 6). 8. Remove the refill assembly (item 7). Removal and Installation HP DesignJet CP Series Printers 8-55 - HP 3500cp | Service Manual - Page 268
: 1. Window and Top Cover page ' 8Ć15. 9. Connect the power cord and turn the printer on in service mode 10.Perform C02 Refill Service Calibration page ' 5Ć8 . 11. Perform D06 Refill Service Test 4Ć16 12. Install the following: 1. Left Hand Cover ' page 8Ć18. 8-56 HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 269
1 2 3 2 6 7 5 8 4 4 Figure 19: Refill Assembly Removal and Installation HP DesignJet CP Series Printers 8-57 - HP 3500cp | Service Manual - Page 270
figure 20 ' page 8Ć59 Removal 1. Open the window. 2. Manually move the carriage assembly to the left side of the printer. 3. Lifting up the bail assembly (item 1), push . 3. Close the window. 4. Perform D11 Bail Service Test ' page 4Ć23 8-58 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 271
1 2 Figure 20: Bail Assembly Removal and Installation HP DesignJet CP Series Printers 8-59 - HP 3500cp | Service Manual - Page 272
starguard assembly to the left hand side chassis. 4. Install the following: 1. Refill Assembly ' page 8Ć55 2. Right Hand Cover ' page 8Ć21. 3. Left Hand Cover ' page 8Ć18. 4. Window and Top Cover ' page 8Ć15. 5. Connect the power cord. 8-60 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 273
12 Figure 21: Starguard Assembly Removal and Installation HP DesignJet CP Series Printers 8-61 - HP 3500cp | Service Manual - Page 274
to figure 22 ' page 8Ć63 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the following: 1. Left 7. Connect the power cord and turn the printer on in service mode. 8. Perform D11 Bail Service Test ' page 4Ć23 8-62 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 275
2 14 5 3 Figure 22: Bail Stepper Motor Removal and Installation HP DesignJet CP Series Printers 8-63 - HP 3500cp | Service Manual - Page 276
(item 2) through the refill interconnect PCA and the two supporting rings (item 3) into the left hand side chassis. 2. service tests: 1. D11 Bail ' page 4Ć6. 2. D08 Sensors ' page 4Ć18. 3. D03 Carriage Axis (YĆaxis) ' page 4Ć11 . 4. D06 Refill ' page 4Ć16. 8-64 HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 277
3 1 3 2 4 Figure 23: Refill Interconnect PCA Removal and Installation HP DesignJet CP Series Printers 8-65 - HP 3500cp | Service Manual - Page 278
' page 8Ć21. 2. Window and Top Cover ' page 8Ć15. 3. Service Station Assembly ' page 8Ć26. 4. Left Hand Back Cover. 2. Disconnect the XĆaxis encoder cable (item 1) from the XĆaxis assembly 3. Disconnect the XĆaxis motor cable from position J7 X MOTOR from the electronics module. 4. Remove the XĆaxis - HP 3500cp | Service Manual - Page 279
the electronics module. 7. Install the XĆaxis motor cable in the cable clamp (item 2). 8. Install the following: 1. Service Station Assembly ' page 8Ć26. 2. Right Hand Cover ' page 8Ć21. 3. Window and Top Cover ' page 8Ć15. 4. Left Hand Back Cover. 9. Connect the power cord and turn the printer on - HP 3500cp | Service Manual - Page 280
1 2 3 4 7 5 6 Figure 24: XĆAxis Assembly 8-68 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 281
Overdrive Assembly and Drive Roller (Only Applicable to HP DesignJets 2500CP and 2000CP) Refer to figure 25A ' page 8Ć71 WARNING Switch off the printer and remove the power cord. 1. Remove the following: 1. Window and Top Cover ' page 8Ć15. 2. Left Hand Cover ' page 8Ć18. 3. Right Hand Cover ' page - HP 3500cp | Service Manual - Page 282
and turn the printer on in service mode. 11. Perform following calibrations: 1. C08 Service Accuracy Calibration ' page 5Ć16. 12. Perform following service tests: 1. D11 Bail Service Test ' page 5Ć11 2. D05 Service Station Service Test ' page 4Ć15 8-70 HP DesignJet CP Series Printers Removal and - HP 3500cp | Service Manual - Page 283
11 8 10 9 26 3 1 7 8 5 13 12 4 Figure 25A: Overdrive Assembly (Only Applicable to HP DesignJets 2500CP and 2000CP) Removal and Installation HP DesignJet CP Series Printers 8-71 - HP 3500cp | Service Manual - Page 284
Overdrive Assembly and Drive Roller (Only Applicable to HP DesignJets 3500CP and 3000CP) Refer to figure 25B ' page 8Ć75 WARNING Switch off the printer and remove the power cord. 1. Remove the following: 1. Window and Top Cover ' page 8Ć15. 2. Left Hand Cover ' page 8Ć18. 3. Right Hand Cover ' page - HP 3500cp | Service Manual - Page 285
pressing down on the roller support bracket, install two TĆ15 screws (item 1) securing the roller support bracket to the chassis. 6. Connect the Media Button Cable to the Service Station Interconnect PCA (See Figure 25C ' page 8Ć76). Removal and Installation HP DesignJet CP Series Printers 8-73 - HP 3500cp | Service Manual - Page 286
Peel the paper from the printer on in service mode. 12. Perform following calibrations: 1. C08 Service Accuracy Calibration ' page 5Ć16. 13. Perform following service tests: 1. D11 Bail Service Test ' page 5Ć11 2. D05 Service Station Service Test ' page 4Ć15 8-74 HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 287
10 8 Media Button Cable 11 9 13 12 45 7 3 13 6 2 1 8 10 Figure 25B: Overdrive Assembly (Only Applicable to HP DesignJets 3500CP and 3000CP) Removal and Installation HP DesignJet CP Series Printers 8-75 - HP 3500cp | Service Manual - Page 288
Interconnect PCA Media Button Cable Make sure that the Media Button Cable is Routed as shown Figure 25C: Media Button Cable Routing (Only Applicable to HP DesignJets 3500CP and 3000CP) 8-76 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 289
Assembly Cutter Assembly Shim (Item 4) Overdrive Shim (Item 1) Screw (Item 3) ! z 3mm Minimum Overdrive Shim (Item 1) Linear Blade (Item 2) Figure 25E: Overdrive Shims (Only Applicable to HP DesignJets 3500CP and 3000CP) Removal and Installation HP DesignJet CP Series Printers 8-77 - HP 3500cp | Service Manual - Page 290
printer and remove the power cord. 1. Remove the following: 1. Window and Top Cover ' page 8Ć15. 2. Left Hand Cover ' page 8Ć18. 3. Right Hand Cover ' page 8Ć21. 2. Carefully disconnect the media sensor cable from the electronics module of the printer. 5. Open been removed. Support the entry - HP 3500cp | Service Manual - Page 291
Support printer. 8. Install the following: 1. Right Hand Cover ' page 8Ć21. 2. Left Hand Cover ' page 8Ć18. 3. Window and Top Cover ' page 8Ć15. 9. Connect the power cord and turn the printer on in service mode. 10. Perform D08 Sensor Service Test ' page 4Ć28 Removal and Installation HP DesignJet - HP 3500cp | Service Manual - Page 292
4 5 1 3 2 8-80 Figure 26: Entry Platen HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 293
off the printer and remove the power cord. 1. Remove the following: 1. Window and Top Cover ' page 8Ć15. 2. Left Hand Cover ' page 8Ć18. 3. Right Hand Cover ' page 8Ć21. 4. Service Station Assembly to the right hand side chassis. Removal and Installation HP DesignJet CP Series Printers 8-81 - HP 3500cp | Service Manual - Page 294
clips in the roll feed assembly. 7. Install the following: 1. Service Station Assembly ' page 8Ć26. 2. Right Hand Cover ' page 8Ć21. 3. Left Hand Cover ' page 8Ć18. 4. Window and Top Cover ' page 8Ć15. 8. Connect the power cord. 8-82 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 295
3 2 7 321 4 5 6 Figure 27: Roll Cover Assemblies Removal and Installation HP DesignJet CP Series Printers 8-83 - HP 3500cp | Service Manual - Page 296
pincharm sensor cable from the electronics module in position J8 PINCH. Removal of the pincharm assemblies and the pincharm shaft. 1. Remove the following: 1. Window and Top Cover ' page 8Ć15. 2. Left Hand Cover ' page 8Ć18. 3. Right Hand Cover ' page 8Ć21. 4. Service Station Assembly ' page 8Ć26 - HP 3500cp | Service Manual - Page 297
' page 8Ć26. 3. Left Hand Cover ' page 8Ć18. 4. Right Hand Cover ' page 8Ć21. 5. Window and Top Cover ' page 8Ć15. 6. Connect the power cord and turn the printer on in service mode. 7. Perform D08 Sensor Service Test ' page 4Ć28 Removal and Installation HP DesignJet CP Series Printers 8-85 - HP 3500cp | Service Manual - Page 298
6 5 4 3 2 1 7 8 9 Figure 28: Pincharm Assemblies 8-86 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 299
interconnect cable from the electronics module from position J11 SRVCE STN. 4. Carefully disconnect the service station interconnect cable from the service station interconnect PCA located underneath the service station assembly. Removal and Installation HP DesignJet CP Series Printers 8-87 - HP 3500cp | Service Manual - Page 300
the following: 1. Electronics Module ' page 8Ć6. 2. Left Hand Cover ' page 8Ć18. 3. Right Hand Cover ' page 8Ć21. 9. Install the power cable and turn the printer on in service mode. 10. Perform the Electronics service test ' page 4Ć6. 8-88 HP DesignJet CP Series Printers Removal and Installation - HP 3500cp | Service Manual - Page 301
5 4 3 1 2 Figure 29: Interconnect Cables Removal and Installation HP DesignJet CP Series Printers 8-89 - HP 3500cp | Service Manual - Page 302
Media Button (Only Applicable to HP DesignJets 3500CP and 3000CP) Refer to figure 30 ' page 8Ć91 Removal WARNING Switch off the printer and remove the power cord. 1. Remove the Media Guide (item 1) from the Overdrive Assembly by unclipping it from underneath. 2. Remove the two screws (item 2) - HP 3500cp | Service Manual - Page 303
2 3 4 1 Figure 30: Media Button (Only Applicable to HP DesignJets 3500CP and 3000CP) Removal and Installation HP DesignJet CP Series Printers 8-91 - HP 3500cp | Service Manual - Page 304
- HP 3500cp | Service Manual - Page 305
9 Preventive Maintenance HP DesignJet CP Series Printers 9-1 - HP 3500cp | Service Manual - Page 306
at the back of the carriage, and from the slider path along which the bushing moves. Belt Swelling To prevent new belts from swelling incorrectly, keep them in their bags with dissicant until you need to install them. Cleaning the Printer To maintain the Printer in good operating condition, keep - HP 3500cp | Service Manual - Page 307
HP trained personnel: otherwise personal injury may occur. If ink is spilled on the drive roller, remove the ink. Due to the ink's reflectance, ink on the roller can disrupt the Printer's edgeĆsensing function. To remove any ink 10 Open the window and apply any common of the driver roller. 11 Press - HP 3500cp | Service Manual - Page 308
advised message is displayed, the preventive maintenance kit must be used to replace the most worn parts of the printer. Use the Removal and Installation Chapter of this Service Manual as a guide to replace the necessary parts. 9-4 HP DesignJet CP Series Printers Preventive Maintenance - HP 3500cp | Service Manual - Page 309
the Service Tests Menu and performing the Reset Counters test ' page 4Ć30. Preventive Maintenance Kit Ć Part Number C4704Ć60198 (Only Applicable to HP DesignJets 2500CP/2000CP) The preventive maintenance kit consists of: Spare Lens Encoder Strip YĆaxis Pulley Assembly YĆaxis Belt Trailing - HP 3500cp | Service Manual - Page 310
NOTES 9-6 HP DesignJet CP Series Printers Preventive Maintenance - HP 3500cp | Service Manual - Page 311
10 Functional Overview HP DesignJet CP Series printers 10-1 - HP 3500cp | Service Manual - Page 312
Service Station Standby Button Media Sensor Pinch Wheel Sensor X-Axis Motor X-Axis Encoder Hard Disk Drive Power Cable ROM (Code) DRAM (Data) Electronics Module Hard Disk Drive Y-Axis Motor Refill Interconnect Cable Power Switch Cable Power PCA 10-2 HP DesignJet CP Series printers - HP 3500cp | Service Manual - Page 313
DesignJet 2500CP/3500CP PostScript SKU The PostScript SKU will have a network interface, 20 MB of memory and a Hard Disk Drive. Mac PostScript, Windows PostScript Drivers and HP color kit will be provided. DesignJet 2000CP/3500CP RTL SKU The RTL SKU will have 8 MB of memory. It will not be able to - HP 3500cp | Service Manual - Page 314
. Encoder Strip The encoder strip is used by the carriage Assembly as a reference point. The carriage assembly sensor reads windows in the encoder strip. This enables the carriage assembly to know exactly where it is on the YĆaxis assembly. 10-4 HP DesignJet CP Series printers Functional Overview - HP 3500cp | Service Manual - Page 315
ink cartridges to the printheads via four tubes. The ink is sucked up the four tubes to valves in the Refill Assembly by air pressure. This is controlled by the raising and lowering of the ink cartridges, which is done by the Elevator Assembly. Functional Overview HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 316
ink from the ink cartridges into the printheads. electronics module but are located inside the module are: D Hard Disk Drive (Only for HP DesignJet 2500CP/3500CP printer) D MIO Ć Supports LAN connectivity D Flash SIMMs (firmware) D RAM SIMMs (memory modules) 10-6 HP DesignJet CP Series printers - HP 3500cp | Service Manual - Page 317
is then relayed to the main PCA in electronics enclosure. The left hand cover door sensor is mounted on the side plate. It is connected to the refill interconnect PCA, information is then relayed to the main PCA in the electronics module. Functional Overview HP DesignJet CP Series Printers 10-7 - HP 3500cp | Service Manual - Page 318
Detects if the position of the pinch arm is up or down. D Service Station Sensor: Senses the position of the service station assembly. D Primer Sensor: Senses the position of the primer assembly. extreme positions of the refill assembly. 10-8 HP DesignJet CP Series printers Functional Overview - HP 3500cp | Service Manual - Page 319
Glossary HP DesignJet CP Series Printers Glossary-1 - HP 3500cp | Service Manual - Page 320
List An internal logical map, in swath format, containing data representing graphical objects. DOS (MS-DOS.) MicroSoft Disk-Operating System. dpi Dot(s) per inch, the plotter's resolution of raster images on the media. DRAM Dynamic Random-Access Memory. Glossary-2 HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 321
graphics language for its plotters. HP-RTL Hewlett-Packard Raster Transfer Language. Hz Hertz. IC Integrated Circuit. IEEE Institute of Electrical and Electronics Engineers. in Inch(es). Interconnect Cable Black cables located at the rear of the printer. These connect the Service Station and the - HP 3500cp | Service Manual - Page 322
used instead of "print cartridge." Pinch-arm Lever Pinch-wheel lever, mediajam lever. PJL Printer Job Language, developed by Hewlett-Packard to give software applications more job-level device control and to provide device status information to the application. Glossary-4 HP DesignJet CP Series - HP 3500cp | Service Manual - Page 323
The printer uses the printhead cleaner to clean and to maintain the printhead. It also seals the printhead to prevent it from drying out. Print Quality Quality of the Image. Product Line 30 Hewlett-Packard's product line of large-format, pen and thermal-inkjet plotters. PWM Pulse-Width Modulation - HP 3500cp | Service Manual - Page 324
moves in one direction, and no plotting is performed while the carriage moves in the opposite direction. Vellum A type of strong paper. VLS Vertical-line straightness. X-axis Media axis. X-axis calibration Accuracy calibration. Y-axis Carriage axis. Glossary-6 HP DesignJet CP Series Printers - HP 3500cp | Service Manual - Page 325
Index HP DesignJet CP Series Printers Index-1 - HP 3500cp | Service Manual - Page 326
problem, 1Ć10 Service Test, 4Ć22 D Diagnostics - self test, 4Ć2 dirt on, carriage bushing, 9Ć2 Door Sensor Cable, 8Ć57 Drive Roll, 8Ć71, 8Ć74 Drive Roller, cleaning, 9Ć3 Driver Configuration, 6Ć3 E Earth, 8Ć4 Electrical Contacts, Cleaning, 1Ć17, 9Ć4 Electronics, Service Test, 4Ć6 Electronics Module - HP 3500cp | Service Manual - Page 327
problems, 1Ć8, 6Ć2 Service Test, 4Ć24 Troubleshooting Checklist, 6Ć2 Image Quality Print Analyzing, 6Ć7 no defects found, 6Ć17 Using, 6Ć5 Image Quality Test Pattern, 6Ć7 Initialization Sequences, 4Ć2 Ink Cartridge, 1Ć13 Ink System, 1Ć13 Interconnect Cables, 8Ć89 Internal Prints, 1Ć18 HP DesignJet - HP 3500cp | Service Manual - Page 328
Service Test, 4Ć16 refill, problems, 1Ć15 Refill Assembly, 8Ć57 Refill Interconnect, 8Ć66 Refill Sensor Cable, 8Ć57 relative humidity, 9Ć2 Removal and Installation Bail Assembly/Star Wheel Assembly, 8Ć58 Bail Motor Assembly, 8Ć62 Carriage Assembly, 8Ć42 Drive Roller, 8Ć69, 8Ć72 Electronics Module - HP 3500cp | Service Manual - Page 329
, 8Ć26, 8Ć27 Motor Gear, 8Ć26 Noisy, 1Ć9 HP DesignJet CP Series Printers Service Calibration, 5Ć11 Service Station Flag, 8Ć26 Service Test, 4Ć15 Service Tests, 4Ć1, 4Ć3 Bail, 4Ć23 Carriage Axis, 4Ć11 Clean Roller, 4Ć28 Cutter, 4Ć22 Electronics, 4Ć6 entering, 4Ć5 Erase EEROM, 4Ć29 Front Panel, 4Ć17 - HP 3500cp | Service Manual - Page 330
Tests, Service, 1Ć7 Tools, 8Ć5 Trailing Cable, 8Ć36, 8Ć42 Carriage Clamp, 8Ć36 Ferrite, 8Ć36 Trailing Cable Holder, 8Ć36 Troubleshooting, 1Ć1 Error Codes, 2Ć3 Ink System, 1Ć13 Media Jams, 1Ć10 Printhead Crashes, 1Ć10 Printheads, 6Ć2 Troubleshooting Checklist, Image Quality, 6Ć2 U Upgrading Firmware - HP 3500cp | Service Manual - Page 331
About This Edition This is the 1st edition of this service manual. 1st edition, titled HP C4704A/C4703A/C4723A/C4724A HP DesignJet 2500CP, 3500CP, 2000CP and 3000CP Service Manual, March 1998 - HP 3500cp | Service Manual - Page 332
What's in This Book This manual contains information necessary to test, calibrate and service D HP DesignJet 2500CP printers (model C4704A) D HP DesignJet 2000CP printers (model C4703A) D HP DesignJet 3500CP printers (model C4724A) D HP DesignJet 3000CP printers (model C4723A) For information about
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Service Manual
HP DesignJet 2500CP
HP DesignJet 3500CP
HP DesignJet 2000CP
HP DesignJet 3000CP
Printers